All Matter Reviews

1-25 of 193 Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Spencer

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Small Wins

User Profile

Anurag

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Didn’t know I needed this until I tried

PROS

Love the thoughtful prompts and focus areas on a vast yet really detailed list of skills. Having these at the finger tips of our team members makes it very easy for anyone and everyone to give and seek feedback.

CONS

Nothing in particular, they are just getting started and would love to see them keep up the pace they are on.

Vendor Response

We always appreciate a success story, Anurag! Happy to hear Matter has been a success with your team.

Replied August 2021

Wilmar

Alternative Medicine, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best integration

PROS

How smooth and streamlined it was. Every task is done so smoothly

CONS

None. Everything as i said before is smooth and seemless

David

Entertainment, 10,000+ employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

2

Reviewed August 2021

Great product, poor integration into my routine

PROS

- Feedback outside of traditional performance reviews is important

CONS

- Matter's features do not entice me to return back to the product after feedback is given. It's easy to forget about it - Difficult to get my colleagues onboarded in mass

Vendor Response

Thank you for your feedback, David. We recently launched Matter for Teams along with our Slack integration in July. This should make feedback giving more sticky. We encourage you to give Matter another spin with your team!

Replied September 2021

JESSICA

Insurance, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

JESSICA MACIEL

It has been great i love that you are able to say nice things about another person and them being recognized by peers

PROS

I loved the recognition that you receive and others are able to also see the comments as well as our bosses. Sometimes things are left unrecognized so its nice to have someone put your good deeds

CONS

I actually dont have anything i do not like.

Amanda

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

This Matters

I utilize Matter weekly by sending encouragement and good jobs.

PROS

The ability to show good teamwork or work in general to others in the company.

CONS

Not enough coins to give out each week to those being recognized.

Ishit

Environmental Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

Great product, greater impact

PROS

Matter is such a small tool solving such a foundational problem about recognition, and gratitude at work. It's great to receive a feedback and give a feedback in a fun, engaging and wholesome way.

CONS

I think the card design can be improved. Sometimes, it's not about great job or welcome but just about emotional support. There's no category as such,

Rain Steban

Logistics and Supply Chain, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

I matter, all of u matter

PROS

what i like the mosta about matter is the facility to use it

CONS

that it is not as famous as it should be

Federico

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Excellent app

PROS

Is easy to use and you can find everything quickly

CONS

I don't really think it does have a cons

Carla

Computer Software, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Matter review

PROS

That you gave give out kudos to your employees so easily!

CONS

I don’t understand how the MVP is worked out

Paul

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Peer - Peer Recognition

PROS

This tool is very god for giving out peer to peer recognition, and also reminding you weekly to give recognition to those who deserve it.

CONS

Not too sure, there are a lot of features that we don't use.

Dominik

Design, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Best Feedback Tool For Collaborative Companies

So far really great! There are a few minor issues, that would be nice to haves in the near future, like being able to change colours or sublines of the skills, once you already got feedback on them and the managerial access to all profiles in our space.

PROS

- The Usability of the overall software - The visuals, that immerse you into the world of feedback - The possibilities to request feedback, perfectly taylored to everyone's needs - The possibility to send Kudos - The Slack integration is working really nice - The overview of the progress over time

CONS

Since I'm managing the feedbacks and a lot of people don't really move as fast as needed with managing their own feedbacks, I'm really missing a management possibility to get access to their feedback pages without them having me to send the magic sing-in link all the time

Reason for choosing Matter

Free, had everything we needed, looked and felt better!

Vendor Response

Thank you for the happy review, Dominik. I'll be sure to pass along your positive remarks to your design team!

Replied August 2021

Robert

Professional Training & Coaching, 1 employee

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Really loving the main concept of Matter. More orgs should use it!

PROS

I absolutely love the social element to being able to review others (and request reviews from trusted peers/colleagues). I think that the service itself can really help with identifying where team member skillsets are in terms of developmental stage all the way through to advanced. I've received reviews from colleagues and peers and learned a lot about the steps I could take to level up in my career.

CONS

I think it is beautifully designed; no real cons other than just anticipating a bit more in terms of Matter's offerings but I say that knowing that they still bring a lot of value to me and my peers.

Vendor Response

So happy to hear Matter is helping you level up your career, Robert! We have a jam-packed roadmap ahead to make Matter even more sticky for teams to build a happier and strong culture. Be on the lookout!

Replied September 2021

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2021

Matter Review

It's a nicely intuitive tool but just isn't game changing enough yet to be worked into our OKRs in the company. If you could set it to trigger celebrations when an individual or a department hit an objective that would be amazing.

PROS

Easy to use and clearly displays the feedback. The designs of the templates are nice and it's quick and relatively hassle free to get setup.

CONS

There's only two options to provide feedback, so it only makes it possible to use in some scenarios. The feedback isn't customisable so it ends up being fatiguing seeing the same feedback templates over and over. It's also not customisable with brand. You can't screenshot what a specific person has done, if it's a development task you're praising, for example.

Vendor Response

Glad to hear that Matter is easy and fun to use. I'll be sure to share your input to our product and design team!

Replied September 2021

Anonymous

10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2019

Amazing for 360 Degree Feedback

By far the most pleasant 360 feedback product ever created.

PROS

Matter puts the individual in control of their 360 feedback.

CONS

Would love live chat for questions, support, submitting feature requests. Would also love an enterprise plan.

Vendor Response

Thank you for being one of our most loyal fans since day one! We just launched Matter for Teams last month. This new plan will give you access to a new Slack integration, weekly feedback Rituals, and more ways to build a happier remote culture. I'd love to get the opportunity to walk you through for Matter for Teams. Just drop me an email: tai(at)matterapp.com

Replied August 2021

Alessandro

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2024

Solid feedback system

PROS

Considering the team is remote, matter is a great way to send out feedback you would be able to do in person at the office!

CONS

I think the message templates get a little old

Sara

Accounting, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

I love Matter.

PROS

I love Matter, it is a great way to give feedback and recognize the efforts of my peers

CONS

I like everything about Matter, no need to change anything

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed August 2021

IT is good product but different to integrate with slack

PROS

It is easy to use software for feedback and recognition. We use this with our slack. It is simple and nothing to complain about for usability.

CONS

Biggest issue is how slack integration works. The software do not automatically important slack channel users into the system. As admin, I have to manually add the user and the invited user has to signup before they can use it. It is biggest pain point for using Matter. It should seamlessly integrate with Slack without any manual steps once connected with Slack.

Vendor Response

Thank you for the honest feedback. We're so glad Slack has made feedback giving a habit for your team. You'll be happy to hear that we've made it easier for your team to onboard onto Matter with our latest update last week. Now, your team can start giving Kudos and feedback right away once you connect your Slack with Matter. Give it a try and let me know if you have any questions.

Replied September 2021

Miguel

Logistics and Supply Chain, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

great tool

It is a good tool, I use it every day as do the other Cargomatic employees.

PROS

it is an easy to use tool, the access is easy and I like that it can be accessed from the cell phone.

CONS

I would like to see more rewards, otherwise everything is very good.

Nicolas

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Matter is good

It's been good. It works good and me and my teammates have use it. Mostly on Amazon

PROS

I like that you can use your rewards on many stores and congratulate teammates.

CONS

Sometimes the visa gift card does not work on every store

User Profile

Klaudio

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great product, a game changer.

I was looking for something like this, because my team works remotely. Giving feedback, kudos and requesting feedback fits perfectly to create a better company culture, team engagement and overall positive energy.

PROS

Easy to set up and easy to use. On giving feedback the best part is that it's a multi select instead of making me type everything. It flows naturally.

CONS

As an admin I would like to be able to see all feedback given between members. I know it sounds controlling but there needs to be some moderation and overview of what's going on.

Reasons for switching to Matter

I've uninstalled praisely as it had many unnecessary things, too many features and too much going on.

Vendor Response

We're so happy to hear things are "flowing naturally" with your team, Klaudio! Thank you for sharing your feedback with us. Analytics and dashboards are both on our product roadmap.

Replied August 2021

Daniel

Logistics and Supply Chain, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great Experience!

It's so smart and useful. I'd like to recommend it to my friends.

PROS

Recognition! This is a great app since it gives you rewards!

CONS

Everything is so cool! There is nothing to complain about!

Joao

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Great team feedback tool

I am happy to have adopted Matter for my team feedback

PROS

Very easy to operate and shows relevant metrics for management. Allows me to improve engagement across the team and promote a healthy work-life balance

CONS

There is room for improvement on the integrations

Vendor Response

Happy to see that your team is adopting Matter as part of your feedback culture. I'll be sure to pass along your request for integrations to our product team.

Replied August 2021

krystal

Law Practice, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2023

Only a worker so gave a review as honest as possible

PROS

the way it tracks the employees progress

CONS

sometimes its hard to move around but once you get the hang of it then its cool

Anjesh

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Nice app to use

PROS

It’s a nice app to use in Teams. It helps with team appreciations

CONS

I don’t like the reminder messages in teams

Showing 1 - 25 of 193 Reviews