All Matter Reviews
1-25 of 193 Reviews
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Spencer
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed December 2021
Small Wins
Anurag
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Didn’t know I needed this until I tried
Love the thoughtful prompts and focus areas on a vast yet really detailed list of skills. Having these at the finger tips of our team members makes it very easy for anyone and everyone to give and seek feedback.
CONSNothing in particular, they are just getting started and would love to see them keep up the pace they are on.
Vendor Response
We always appreciate a success story, Anurag! Happy to hear Matter has been a success with your team.
Replied August 2021
Wilmar
Alternative Medicine, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Best integration
How smooth and streamlined it was. Every task is done so smoothly
CONSNone. Everything as i said before is smooth and seemless
David
Entertainment, 10,000+ employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
2
Reviewed August 2021
Great product, poor integration into my routine
- Feedback outside of traditional performance reviews is important
CONS- Matter's features do not entice me to return back to the product after feedback is given. It's easy to forget about it - Difficult to get my colleagues onboarded in mass
Vendor Response
Thank you for your feedback, David. We recently launched Matter for Teams along with our Slack integration in July. This should make feedback giving more sticky. We encourage you to give Matter another spin with your team!
Replied September 2021
JESSICA
Insurance, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
JESSICA MACIEL
It has been great i love that you are able to say nice things about another person and them being recognized by peers
PROSI loved the recognition that you receive and others are able to also see the comments as well as our bosses. Sometimes things are left unrecognized so its nice to have someone put your good deeds
CONSI actually dont have anything i do not like.
Amanda
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
This Matters
I utilize Matter weekly by sending encouragement and good jobs.
PROSThe ability to show good teamwork or work in general to others in the company.
CONSNot enough coins to give out each week to those being recognized.
Ishit
Environmental Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2024
Great product, greater impact
Matter is such a small tool solving such a foundational problem about recognition, and gratitude at work. It's great to receive a feedback and give a feedback in a fun, engaging and wholesome way.
CONSI think the card design can be improved. Sometimes, it's not about great job or welcome but just about emotional support. There's no category as such,
Rain Steban
Logistics and Supply Chain, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
I matter, all of u matter
what i like the mosta about matter is the facility to use it
CONSthat it is not as famous as it should be
Federico
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent app
Is easy to use and you can find everything quickly
CONSI don't really think it does have a cons
Carla
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Matter review
That you gave give out kudos to your employees so easily!
CONSI don’t understand how the MVP is worked out
Paul
Financial Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Peer - Peer Recognition
This tool is very god for giving out peer to peer recognition, and also reminding you weekly to give recognition to those who deserve it.
CONSNot too sure, there are a lot of features that we don't use.
Dominik
Design, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Best Feedback Tool For Collaborative Companies
So far really great! There are a few minor issues, that would be nice to haves in the near future, like being able to change colours or sublines of the skills, once you already got feedback on them and the managerial access to all profiles in our space.
PROS- The Usability of the overall software - The visuals, that immerse you into the world of feedback - The possibilities to request feedback, perfectly taylored to everyone's needs - The possibility to send Kudos - The Slack integration is working really nice - The overview of the progress over time
CONSSince I'm managing the feedbacks and a lot of people don't really move as fast as needed with managing their own feedbacks, I'm really missing a management possibility to get access to their feedback pages without them having me to send the magic sing-in link all the time
Reason for choosing Matter
Free, had everything we needed, looked and felt better!
Vendor Response
Thank you for the happy review, Dominik. I'll be sure to pass along your positive remarks to your design team!
Replied August 2021
Robert
Professional Training & Coaching, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Really loving the main concept of Matter. More orgs should use it!
I absolutely love the social element to being able to review others (and request reviews from trusted peers/colleagues). I think that the service itself can really help with identifying where team member skillsets are in terms of developmental stage all the way through to advanced. I've received reviews from colleagues and peers and learned a lot about the steps I could take to level up in my career.
CONSI think it is beautifully designed; no real cons other than just anticipating a bit more in terms of Matter's offerings but I say that knowing that they still bring a lot of value to me and my peers.
Vendor Response
So happy to hear Matter is helping you level up your career, Robert! We have a jam-packed roadmap ahead to make Matter even more sticky for teams to build a happier and strong culture. Be on the lookout!
Replied September 2021
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
Matter Review
It's a nicely intuitive tool but just isn't game changing enough yet to be worked into our OKRs in the company. If you could set it to trigger celebrations when an individual or a department hit an objective that would be amazing.
PROSEasy to use and clearly displays the feedback. The designs of the templates are nice and it's quick and relatively hassle free to get setup.
CONSThere's only two options to provide feedback, so it only makes it possible to use in some scenarios. The feedback isn't customisable so it ends up being fatiguing seeing the same feedback templates over and over. It's also not customisable with brand. You can't screenshot what a specific person has done, if it's a development task you're praising, for example.
Vendor Response
Glad to hear that Matter is easy and fun to use. I'll be sure to share your input to our product and design team!
Replied September 2021
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
Amazing for 360 Degree Feedback
By far the most pleasant 360 feedback product ever created.
PROSMatter puts the individual in control of their 360 feedback.
CONSWould love live chat for questions, support, submitting feature requests. Would also love an enterprise plan.
Vendor Response
Thank you for being one of our most loyal fans since day one! We just launched Matter for Teams last month. This new plan will give you access to a new Slack integration, weekly feedback Rituals, and more ways to build a happier remote culture. I'd love to get the opportunity to walk you through for Matter for Teams. Just drop me an email: tai(at)matterapp.com
Replied August 2021
Alessandro
Financial Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed March 2024
Solid feedback system
Considering the team is remote, matter is a great way to send out feedback you would be able to do in person at the office!
CONSI think the message templates get a little old
Sara
Accounting, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
I love Matter.
I love Matter, it is a great way to give feedback and recognize the efforts of my peers
CONSI like everything about Matter, no need to change anything
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2021
IT is good product but different to integrate with slack
It is easy to use software for feedback and recognition. We use this with our slack. It is simple and nothing to complain about for usability.
CONSBiggest issue is how slack integration works. The software do not automatically important slack channel users into the system. As admin, I have to manually add the user and the invited user has to signup before they can use it. It is biggest pain point for using Matter. It should seamlessly integrate with Slack without any manual steps once connected with Slack.
Vendor Response
Thank you for the honest feedback. We're so glad Slack has made feedback giving a habit for your team. You'll be happy to hear that we've made it easier for your team to onboard onto Matter with our latest update last week. Now, your team can start giving Kudos and feedback right away once you connect your Slack with Matter. Give it a try and let me know if you have any questions.
Replied September 2021
Miguel
Logistics and Supply Chain, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
great tool
It is a good tool, I use it every day as do the other Cargomatic employees.
PROSit is an easy to use tool, the access is easy and I like that it can be accessed from the cell phone.
CONSI would like to see more rewards, otherwise everything is very good.
Nicolas
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Matter is good
It's been good. It works good and me and my teammates have use it. Mostly on Amazon
PROSI like that you can use your rewards on many stores and congratulate teammates.
CONSSometimes the visa gift card does not work on every store
Klaudio
Verified reviewer
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great product, a game changer.
I was looking for something like this, because my team works remotely. Giving feedback, kudos and requesting feedback fits perfectly to create a better company culture, team engagement and overall positive energy.
PROSEasy to set up and easy to use. On giving feedback the best part is that it's a multi select instead of making me type everything. It flows naturally.
CONSAs an admin I would like to be able to see all feedback given between members. I know it sounds controlling but there needs to be some moderation and overview of what's going on.
Reasons for switching to Matter
I've uninstalled praisely as it had many unnecessary things, too many features and too much going on.
Vendor Response
We're so happy to hear things are "flowing naturally" with your team, Klaudio! Thank you for sharing your feedback with us. Analytics and dashboards are both on our product roadmap.
Replied August 2021
Daniel
Logistics and Supply Chain, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Experience!
It's so smart and useful. I'd like to recommend it to my friends.
PROSRecognition! This is a great app since it gives you rewards!
CONSEverything is so cool! There is nothing to complain about!
Joao
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great team feedback tool
I am happy to have adopted Matter for my team feedback
PROSVery easy to operate and shows relevant metrics for management. Allows me to improve engagement across the team and promote a healthy work-life balance
CONSThere is room for improvement on the integrations
Vendor Response
Happy to see that your team is adopting Matter as part of your feedback culture. I'll be sure to pass along your request for integrations to our product team.
Replied August 2021
krystal
Law Practice, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2023
Only a worker so gave a review as honest as possible
the way it tracks the employees progress
CONSsometimes its hard to move around but once you get the hang of it then its cool
Anjesh
Food & Beverages, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Nice app to use
It’s a nice app to use in Teams. It helps with team appreciations
CONSI don’t like the reminder messages in teams