Implementing MentorcliQ has enabled our company to take a small, informal mentoring program, that was run off the "corner of my desk", and turn it into a company-wide program that contributes to employee engagement, development, and retention across all of our locations. The support from the MentorcliQ team has been excellent, very responsive and helpful. Overall, working with them has been a great experience!

The software makes it easy for admins to see the program participation status and the matching-algorithm is helpful for matching participants. From the participant perspective, the interface is simple and easy to use.

Some of the reporting could be made a little more user-friendly. The data is all there, but much of it isn't sortable or searchable in the platform, so you often have to download reports to find what you are looking for.

We are using it for a women's development program. The industry we work in has been and still is men-dominant. Therefore, having this tool has facilitated not only training but also the accessibility and adaptability to mentoring from our employees.

How flexible and mouldable it can be. The UX is also very neat. The Success team has been a main reason for my satisfaction, they are always available, willing to help and make my journey even better! Very passionate and kind people behind!

That the translations for the scheduled communications had to be done from the client part. They seem to be quite standard, so could be given by MentorcliQ as part of the package when purchasing translations/multi-languages,

Ok

Easy to use and let’s me keep track of my progress

I wish the site would be more creative because it looks a little bland

I have many business friends that run mentoring programs in their companies with great success - except when it comes to the matching! Most do it manually and takes valuable time away from what the real work it.

It does it all for you - it's like one-stop-shopping! I can enroll people, communicate with my people, run reports, add articles/videos to their library, and now mobile app!

I had a little bit of a hard time getting started - not really aware of all that the platform was capable of. It took me a while to feel confident about navigating the site. I would strongly offer an intensive technical training to your new customers. Todd, my success coach teaches me something new every time we talk. He is really there for me, I appreciate the relationship we have.

MentorcliQ helps to spread mentoring culture within JTI. It is no wonder, that in a company of 45,000 employees operating worldwide, there is plenty of experience and knowledge to be shared and passed on, and now it is more easy with MentorcliQ usage. We launched global mentoring program and 7 local mentoring programs last year, without MentorcliQ it wouldn't be possible.

The platform is very user-friendly and easy to navigate, has useful reports and great mentoring library.

There are no any significant things that me (as a global administrator) or our employees are unsatisfied about. The MentorcliQ team is very responsive and always helps us and listens to our feedback. Our success coach [SENSITIVE CONTENT HIDDEN] is very experienced and helpful.

MentorcliQ has allowed us to grow our mentor program as it has taken away a lot of the administrative burdens of running a mentor program. We now have a way to track how many hours participants are spending on the program and we can see what the focus areas are. The ability to collect feedback from participants through the system has also been a huge help for us. I am so glad we partnered with MentorcliQ and look forward to more great things ahead!

It is extremely user friendly and is easy for admins and employees to use. It doesn't require much training on the front end for mentor program participants which makes it easy for them to hit the ground running.

I appreciate all the help the MentorcliQ team has provided to us! They are extremely quick to respond to my emails and they make themselves available any time we need to meet.

The excellent partnership with our MentorcliQ support team makes the difference when providing excellent service to our mentoring enterprise programs.

Easy to use and user friendly! It’s customized to meet the needs of our global enterprise.

We definitely have an opportunity to seek additional ways to evolve and improve from a reporting aspect.

The staff is wonderful. They take the time to understand your needs, make recommendations, and support your goals. Their expertise brings a new level to the goals you are trying to accomplish within your program(s).

Navigating the software is easy and intuitive. It offers the ability for self-directed enrollment and the automatic paring serves as an efficient self-managing system. I like that programs can be customized i.e.: lean for specific skills learning like coaching or broad for career pathing like leadership development.

There are so many possibilities. I wish I had time to learn everything they have to offer in MentorLab, InclusionLab, and the Resource Library!

It was easy and effective to implement a new mentoring program into our organization thanks to MentorcliQ.

We wanted to introduce a mentoring program into our organization without hours of manual administration. Choosing MentorcliQ eliminated waste prior to the waste ever existing. It was easy to setup and implement while being supported by the MentorcliQ team every step of the way. Within our organization, participants find the software simple and it allows visibility and metric reporting for Program Administrators. With the added the bonus of the resource library to support our participants, the program runs itself thanks to MentorcliQ.

The only con I have experienced is that there is no spell check on the program administrator side. No one wants to send out mass emails with spelling mistakes or typos!

My overall experience until now is very positive - we are improving our mentoring engagement and developing our people.

For a user experience, it is easy to use and for a program manager, ir is very complete.

MentorcliQ is always improving its services and platform.

Overall we are very satisfied with MentorCliQ and the positive influence on creating and sustaining our mentoring culture.

The most impactful feature of MentorCliQ is its Smart Match option and the option to setup rules about it. Also the flexibility of the Admin panel is very well organized and easy to manage!

It will be a good addition to make available modifications of the Focus Areas of an already created program instead of creating a new one. Probably archive for already existing data and modification of the new edition of the program.

The team at MentorCliQ has supported us even past signing the contract. The program is easy to set up and has allowed us to effectively guide participants through the program via automatic customized communications and milestones. Utilizing a software for our internal peer-to-peer program has increased accountability from our coaches and coachees resulting in increased satisfaction and ROI. MentorCliQ's reporting has given us higher visibility in what usually happens "out there" in coaching programs. The best thing for our participants (and why we chose THIS program) is that it is done all through email - participants get all communication and checkpoints via their company email address and don't have to manage another dashboard.

Over the year that we've been using the software, new updates have eliminated most of the initial desired product enhancements. The initial con was more insight into the partnership health but the team has and continues to listen to our feedback and helped us build this in.

Was a great experience and I have an excellent coach. Thank you [sensitive content hidden]

Is easy to use and very formal. This tool is using with high levels of the company

I would like to incluye a special report. I need a follow up report, that include every month participation.

We were able to rethink what we could accomplish with our business via mentoring: cross-functional collaboration; engagement and retention of our junior colleagues; unpacking critical "deep smarts" within the organization; building a "flatter" organization with broad access to senior leadership and more. All the while our success coach and design team from MentorcliQ were remarkably accessible and helpful--can't recommend them highly enough.

MentorcliQ provided us with a comprehensive, white glove, "soup to nuts" solution that accomplished multiple business objectives. I could go on and on, but quite simply, the software (and team!) helped us redefine and rethink what mentoring could be and achieve.

There were really no downsides to using it!

Ease of use and excellent support team. We utilize MentorcliQ in 4 different areas of the company. The flexibility to create special programs for each area allows us to customize and build for the employee. We have found its ease of use to be core to its success.

The MentorcliQ Use Interface platform is not as dynamic as some other platforms, I would love to see this as a future focus.

Amazing!

Level of support we are getting from our success coach

If anything is missing on the platform it is completely compensated by the solutions we have offered by our success coach

I liked that the platform was super easy to learn and use. I am in the system almost every day and have no problem navigating it. The customer support team was fantastic as well! They answered all my questions and were extremely helpful.

Nothing that I can think of currently, everything has been great so far.

MentorCliq has helped with tracking for the mentoring program for both the mentee and mentor.

Ease of use in tracking satisfaction/survey results and communication with mobile app to mentees.

I find it somewhat difficult to get results for a set time frame.

Fantastic - great support team.

MentorcliQ has allowed me to connect with colleagues across the globe that I otherwise would have never met. Their algorithm to match colleagues based on certain criteria is truly incredible. I would also be remiss to not mention the incredible support offered by MentorcliQ to ensure the program is a success.

At this point in time, nothing comes to mind. If anything, perhaps their reporting could be more user friendly....more of an automatic dashboard could be cool.

Our ability to match mentors and mentees on a larger scale has been excellent. The ability to track success and gauge feedback through the MentorCliq tool has also enabled our organization to keep a pulse on how the program is advancing. The customer service team has been very responsive whenw e send emails or call regarding a specific report needed or when we need some additional support from our success coach on education of the resources within the tool. Thank you!

The software is simple to use (user friendly) and doesn't require a lot of navigation. As a mentor, the tools are easy to use to enter data and record hours. I can simply follow the links that are sent every month and enter information quickly and it is stored easily. As an administrator it is easy to download reports to show how the program is tracking. The matching tool is very efficient once the initial setup is complete. Now that our program is live, the registration process is easy and we can scale the program going forward.

It is difficult to say. We are early in our program and the software has been simple on our end. As we continue through the program, we will be interested in exploring more of the reporting capability and determine if there are further opportunities to utilize the software beyond the reports we use now.

Empowering employees with direct self-service tools to choose their prospective mentors creates some "skin in the game" with both ends of the relationship. In my experience, that results in more meaningful work on both sides of the equation, and creates increased value for the organization.

The platform itself is could use some updates in terms of aesthetics and UX. It's certainly not a big impediment, but our users have commented that these aspects of their experience that might be improved.

I love that this software helps connect individuals from all over the organization. People that may never have communicated before are coming together and learning from one another. Not only are we building engagement, we are also building knowledge.

I would say the MEET feature does create some complications with the use of Universal Time Zone for employees.

I like how intuitive and user-friendly it is. It's a best-in-class software for mentoring that provides a robust experience from start to finish for both admins and end-users. What's most impressive is the customer support and subject matter expertise the company has. I've been able to leverage them as thought partners in getting innovative things done. They've been consultative to me in many ways which has enhanced the overall work.

If I'm being nitpicky, it would be nice to see some flexibility in the naming of things. In particular we have a buddy program where we changed “mentor” to be “buddy” but we can't reflect it in all places.

Never before have we been able to match mentors and mentees so quickly. This has been such a huge benefit for new educators to have a mentor so quickly in the school year - many are matched BEFORE the school year begins. MentorcliQ has made a huge impact on our educators getting the right kind of support right away to start their school year off strong.

MentorcliQ was able to seamlessly move our existing mentoring programs into the online space. Because of MentorcliQ, our mentor program reviews have gone up.

I wish there was some kind of message board for individual Circles.