--- title: "Mercer Mettl 360View Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mercer Mettl 360View. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mercer Mettl 360View is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/mercer-mettl-360view-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [360 Degree Feedback Software](https://www.softwareadvice.com/hr/360-degree-feedback-comparison/) / [Mercer Mettl 360View](https://www.softwareadvice.com/hr/mercer-mettl-360view-profile/) / Mercer Mettl 360View Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/mercer-mettl-360view-profile/) Reviews # Mercer Mettl 360View User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 19 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 12 reviews (63%) - 4 stars: 7 reviews (37%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Mercer Mettl 360View customer reviews Showing reviews 1-19 of 19 (page 1). ### Mettle Mettl - Overall rating: 5/5 - Reviewer: Trupti O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's user friendly and helps read the analytics to the core. #### Cons We are happy with the part of the product we are using. Nothing as of now. --- ### Helps a lot in taking care of the employees - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered I can use this software to keep a track on how the employees are performing and with this, the further requirements can be ascertained. Like, if there is a pattern at which any specific employee is faltering, I can understand that there is some kind of training required to get the better out of him/her. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This 360View software allows external reviewers to post reviews and feedbacks on the employees, which is a great thing to have. Of course, anyone would be able to have a good relationship with the customers and clients due to this reviewing software. It also allows to maintain a record of how the employees have done in a specific time frame. This helps a lot in judging the kind of attention any worker needs or if he/she is going through any problem working in the environment. It also allows to maintain a record of how the employees have done in a specific time frame. This helps a lot in judging the kind of attention any worker needs or if he/she is going through any problem working in the environment. And since I can keep a record of the performance of the employees, I can find myself in a better place to understand whether the employees any specific on-job training or are performing great. #### Cons Upon logging in first, I found the interface to be a little tricky. But as within two minutes, I got the drift of the software and everything else seemed smooth. --- ### for testing potential hires - Overall rating: 4/5 - Reviewer: K.L. N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Mettl offers online test to recruiters who can use the products to test candidate. their offering include aptitude, psychometric m Dark personality etc.. The best part once you create these tests, all you need to send is the link to anyone. the results are available in the dashboard almost instantly. These results and finding are very informative that it help in making the right hiring decision. As a company we have been using it for more than 2 years to make our hiring decisions. #### Cons the pricing is a bit high, they need to make it more competitive considering that there are enough of free options available. --- ### Good Interface - Overall rating: 5/5 - Reviewer: vasundhara b. - Verified reviewer: Yes - Industry: Human Resources - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. good experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros interface is user friendly easy to understand #### Cons nothing as such looks good overall did not face issue --- ### Great help to get genuine and accurate reviews - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered The 360View is a powerful software for business to keep a track of the employees and their working patterns. The reviews can be had on the basis of pre-decided and customized questions put forward by the employer. The answer reviews can be had from the managers of different departments and stakeholders of the company too. Apart from this, any major upcoming appraisal drive can be maintained and the most relevant feedback can be had to ascertain the likeliness of the hike or how much the person might deserve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software provides an amazing option for the companies to help keep a track of the employees, their behaviors and working style. One can even keep a tab on how the employees have performed over a specific period of time so that their improvement and compensations can be ascertained. Very useful at the time of the appraisal drive so that due credit is given based on the various departmental managers who have worked with the particular employee. Also ,the questions on the review can be customization according to the most relevant parameters for the employees or the employer. #### Cons There aren’t any major noticeable flaws that come along with this software as a whole. --- ### Best tool for administrators! - Overall rating: 5/5 - Reviewer: Jai S. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered It makes the tasks much simpler. You can easily get to know about employees’ performance and areas of improvement. Further you can utilize the generated reports to groom their skills or behavior. The best tool I would say! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It makes several tasks extremely simple such as building questionnaire, adjusting rating scale and rate groups. You get variety of options when it comes to selecting the question types, for instance, subjective, multiple choice questions, descriptive, personal views and so on. Rater can give ratings based on the level of performance which they feel is appropriate. Reports that are generated with this software are clear and informative. I feel it is doing a great job for me rest depends on your business requirements. #### Cons User-Interface could be built a bit interesting and easy-to-navigate. --- ### Best Employee Feedback Tool - Overall rating: 5/5 - Reviewer: Arachana S. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customizable features are very useful with the inbuilt templates #### Cons UI can be improved however its very simple --- ### One stop shop - Overall rating: 4/5 - Reviewer: Srinivas O. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Assessments , reporting, scheduling , security. #### Cons More coding questions. Need to to have more IDEs and also auto syntax option to be enabled. --- ### A good product - Overall rating: 4/5 - Reviewer: Durgesh T. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It provides better understanding of progress of the team and organization, #### Cons UI can be improved for time efficient usage --- ### A Perfect tool to Identify Employees’ Area of Improvement - Overall rating: 5/5 - Reviewer: Kandarp D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for free trial - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered The best thing of this tool is that it can be used for multiple purposes. Whether you want to train your employees or give them deserving appraisals, you can simply use this tool to get suggestions and honest feedback from peers, managers, and other employees to know about the contribution of each employee towards your organization to do the needful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I feel the tool is perfect for my business. It helps me to know about my employees’ area of strengths and weaknesses so that accordingly I can take effective measures to enhance their skills. With the help of this software, you can easily obtain holistic overview of employees behavior and performance based on professional as well as general perspective. #### Cons I think more options need to be included in order to get a clear idea of employees’ skills as well as their etiquettes in a workplace. --- ### Mercer Mettl - Overall rating: 4/5 - Reviewer: Sony G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using Mercer Mettl for Talent Management and have found it to be very useful both for the technical and psychometric assessment of the candidates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Talent Management - Technical Assessment & Psychometric Assessment #### Cons Some areas of the product are not so intuitive #### Reasons for choosing Mercer Mettl 360View The onboarding experience was very smooth and professional. --- ### Awesome tool for 360 feedback - Overall rating: 5/5 - Reviewer: Uday P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best thing of this tool is that it can be used for l&d, appraisal and leader hiring #### Cons Interface can be improved. Its little complicated --- ### Review of 360 View - Overall rating: 5/5 - Reviewer: Manas S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was a fantastic experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, availbility of reports, easy update of progress #### Cons Nothing as such. All the features were sharp and easy to understand #### Reasons for choosing Mercer Mettl 360View Not Applicable --- ### Strongly Recommend! - Overall rating: 5/5 - Reviewer: Ketan V. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I have recently started an IT business and I felt that I should assess my employees so that I can improve their performance and groom my business more. One of the biggest challenge that I faced was to get honest feedbacks. My colleague suggested me to use 360 degree feedback software and I used it to get employee feedbacks. I found it extremely useful and easy-to-use software. I would strongly recommend this software for those who are willing to get authentic reviews and at the same time want to improve their business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent user-interface Responsive design Easy-to-use Feature-packed software Provide authentic feedback #### Cons Free -trial period is a must and subscription rates are a bit too high. --- ### Decent software with scope to improve - Overall rating: 4/5 - Reviewer: Divyanshu C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros UI is simple and easy to use provides good features for reviews #### Cons Flexibility in the software to add custom text box etc. could be done --- ### Excellent Product Features - Overall rating: 5/5 - Reviewer: Vaishnavi J. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have not used 360 degree feedback so far and will be using it in our PMS cycle this year #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User Friendly.... Easy to customise.... Quick implementation #### Cons No comments.... So far I did not find any Cons.... If I find any, will update #### Reasons for choosing Mercer Mettl 360View No comments --- ### This is 360 Feedback survey is unlike the traditional ones! - Overall rating: 4/5 - Reviewer: Manoj S. - Industry: Medical Practice - Company size: 10000+ employees - Product usage: Used other for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered This tool is user-friendly and efficient, would recommend this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This tool has many useful features: - Set-up your own relationship status between seeker and respondents - Send reminder emails to 'yet to start' and 'not started' respondents - Extension of deadline as per convenience - Addition/ deletion of respondent details The primary aim to use survey tools are to capture genuine feedback in minimum time possible, and we think this tool does just that. #### Cons Although the tool was very efficient, it would have been better if there was an option to view all the 'yet to start' and 'not started' respondents as one go, rather than checking under each seeker's tab. --- ### Gives 100% Genuine Employee Reviews! - Overall rating: 5/5 - Reviewer: Banit Kaur M. - Industry: Writing and Editing - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I usually use this tool to get an idea of my employees’ skills and knowledge so that accordingly I can help them to improve. Using this tool, I get an overall feedback regarding their performance, style of working, behavior during work, and how well the individual is when it comes to handling difficult situations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is an amazing tool using which I get authentic feedback of employees’ performance. You can ask to rate any employee on the basis of performance, self-development, integrity, identifying trends, implementing change and so on. It is not only helpful to provide individual-specific training but also let us offer appraisals without any favoritism. #### Cons No such cons, easy to install and works smoothly. --- ### Misk - Overall rating: 4/5 - Reviewer: Ahmed A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1- Easy to use by the end user 2- Uploading the reviewers names are quick 3- Cloud based and it is acceple form anywhere #### Cons 1- Several technical problems when we extend the deadline 2- No support for other language --- Mercer Mettl 360View Reviews, Pros and Cons - 2026 Software Advice