Mirro Software

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About Mirro

Mirro helps leaders better understand their teams and let colleagues grow alongside each other, building positive and ever-evolving team journeys. The platform comes with an activity feed, which allows users to view project updates and share thoughts with teams. Performance check-ins functionality in Mirro enables managers to provide feedback or recognition to employees and track goals for multiple projects. It offers a host of features, such as onboarding management, automated review reminders, an employee database, role-based permissions, document management, performance journaling, and more. Additionally, administrators can create objectives, assign deadlines and track completion status in real-time. Mirro allows users to gain insight into employee retention rates,...

Mirro Pricing

Mirro pricing starts at EUR 5.00 per month (per user) and offers a free trial - https://mirro.io/pricing

Starting price: 

5.00 per month

Free trial: 

Available

Free version: 

Not Available

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Performance Check-In

Mirro User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 119 reviews

User Profile

Ana

Verified reviewer

Company size: 51-200 employees

Industry: Staffing and Recruiting

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

One stop shop for people management: light, intuitive, engaging

Pros

Covers performance management impeccably: besides OKRs and formal performance evaluations, you get to give timely and meaningful feedback to colleagues and formally recognize contributions to work environment, culture, team spirit, as well as business results. Peer to peer, manager to individual contributor, top-down, bottom-up: it greatly facilitates open communication and allows for incremental and constant improvements to work done. Dashboard makes it impossible to forget milestones such as quarterly reviews, birthdays, company anniversaries. User experience is friendly, new hires can on-board themselves in no time. In terms of HR Admin work, Mirro has saved a ton of time and countless Excel files have happily been deleted for good: timesheets, contracts, employment documents, leave planning, replacement policies... The Customer Service team is highly responsive and will help with any request in no time.

Cons

Being one of the early adopters, I would've loved to see this product go to market sooner.

Response from Mirro

Hi Ana! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work!

Replied June 2021

Alexandra

Company size: 51-200 employees

Industry: Computer Software

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

So far so good

I've been using Mirro briefly, so far I've seem to found the necessary information.

Pros

It has a clean UI, the features are placed and explained properly.

Cons

I have nothing I dislike, I need to just look further into it.

Reasons for switching to Mirro

Zoho lacked features related to giving and receiving feedback, and also to overall performance management.

Response from Mirro

Hi Alexandra, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work!

Replied June 2021

Veronica

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2021

good software, has great potential

I think the product is easy to use and helpful for any type of organisation, I'm happy we started this collaboration

Pros

Before the implementation, the sales team offered a lot of useful information very patiently. Even the [SENSITIVE CONTENT HIDDEN] was willing to meet our team to answer possible questions, and this I appreciated a lot. The implementation support was flawless, responsiveness to emails was very fast. I like the ease of use, some of the functionalities (like kudos and the interactive homepage) are cool, also the "have you met X" is a nice functionality. It was (in theory) easy to implement the software in our company.

Cons

I already suggested adding some new functionalities that would be helpful for our organisation. Although the sales presentation was impressive, the application has some bugs that interfered with the implementation part. The good part is that their representative (Lavinia) helped me during this process. I think the biggest issue I had so far was that we had co edit some of the information (for all the colleagues) manually - if we were a bigger company, this would have been a lot more time-consuming.

Reasons for choosing Mirro

cost / quality

Reasons for switching to Mirro

I liked the performance and kudos / feedback functionalities

Response from Mirro

Hi Veronica! Kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.

Replied May 2021

Vlad

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2021

Good addition for every company

Pros

Pleasant and easy to use, switches promptly and quick between functions, nice design and useful features. I'm a big fan of the kudos function. Mirro makes our company feel strongly connected in pursuing our goals.

Cons

Wish we would be able to use it in English. I look forward to expanding the range of functionalities we use daily.

Reasons for switching to Mirro

Testing Mirro as an alternative to our standard Monday.com

Response from Mirro

Vlad, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. Please check your profile settings and alternate between language options as you wish. If there's any trouble with that, drop us a line at support@mirro.io

Replied June 2021

Emilia

Verified reviewer

Company size: 2-10 employees

Industry: Design

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2020

Ideal for remote creative teams

I now have a better overview of everything, including the team’s mood. Mirro helped me switch gears and notice when we need to plan a hackathon or a trip to the Carpathian Mountains for inspiration.

Pros

I love the feedback functionality, I see it as the core of the app. Creative people always want to express themselves in any way, shape, or form so providing them with a tool for feedback, suggestions, and praise turned out to be a total game-changer.

Cons

It is a very complex app, it takes some time to get used to all the functionality, but the usability is good, you will get there soon.

Response from Mirro

Hi Emilia, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work!

Replied June 2021

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