Mirro

RATING:

4.67

(132)

About Mirro

Mirro helps leaders better understand their teams and let colleagues grow alongside each other, building positive and ever-evolving team journeys. The platform comes with an activity feed, which allows users to view project updates and share thoughts with teams. Performance check-ins functionality in Mirro enables managers to provide feedback or recognition to employees and track goals for multiple projects. It offers a host of features, such as onboarding management, automated review reminders, an employee database, role-based permissions, document management, performance journaling, and more. Additionally, administrators can create objectives, assign deadlines and track completion status in real-time. Mirro allows users to gain insight into employee retention rates,...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Mirro Pricing

Mirro pricing starts at EUR 5.00 per month (per user) and offers a free trial - https://mirro.io/pricing

Starting price: 

€5.00 per month

Free trial: 

Available

Free version: 

Not Available

Performance Check-In
Slide 1 of 5

Mirro Reviews

Overall Rating

4.67

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Mirro

1 - 5 of 134 Reviews

Emilia

Verified reviewer

Design, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Ideal for remote creative teams

I now have a better overview of everything, including the team’s mood. Mirro helped me switch gears and notice when we need to plan a hackathon or a trip to the Carpathian Mountains for inspiration.

PROS

I love the feedback functionality, I see it as the core of the app. Creative people always want to express themselves in any way, shape, or form so providing them with a tool for feedback, suggestions, and praise turned out to be a total game-changer.

CONS

It is a very complex app, it takes some time to get used to all the functionality, but the usability is good, you will get there soon.

Vendor Response

Hi Emilia, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work!

Replied June 2021

Andreia

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Dare for more!

Three big problems have been solved: - clarity on the area of personal objectives; - clarity on the leave & attendance area. People used to send weekly questions to HR about the situation of the days off (paid vacation). - we've encouraged the provision of feedback (Kudos)

PROS

Clarity provided by the Leave & Attendance section!

CONS

Salary section should be customized according to fixed salaries and the frequency of bonuses.

Reason for choosing Mirro

Design, functionalities and exceptional support area!

Vendor Response

Hi Andreia, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.

Replied June 2021

Alexandru

Outsourcing/Offshoring, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2021

Pretty good but still needs some work

I think it's definetly an upgrade over previous systems we've used in our company and I actually like it.

PROS

It offers most of the features our company needs. The public Timeline is a really good ideaa along with the kudos system.

CONS

It takes a while to get acustomed to all the features mirro has to offer, and the onboarding flow is easily skipable by mistake. There are other problems like text info sometimes not being clear enough but I'm sure they will fix those with time.

Vendor Response

Hi Alexandru, cheers for this awesome review! And cheers times two for taking the time to also share your bright ideas on how we can make Mirro better. Should you need any details about Mirro's "hows" and "whys", drop us a line at support@mirro.io. We'd be happy to share two 10-minutes reads to get you going: "User's journey" and "First time Mirro manager"

Replied June 2021

Andrei

Outsourcing/Offshoring, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Mirro review

It's way way better than other products of the kind that we've used in the past. It has a straightforward interface and it's relatively easy to use.

PROS

Well - I really enjoy the fact that I can request feedback. It would, however, be more useful to actually get a follow up on those items - because I think they can easily be ignored atm.

CONS

I don't really appreciate the phrasing, to be honest. It just seem sort of like a kid that's trying too hard.

Reasons for switching to Mirro

It wasn't the easiest software to use.

Vendor Response

Thanks for the review, Andrei! We're looking into phrasing constantly, so it would be super-helpful of you to point out certain examples at support@mirro.io. We'll get right on fixing the messages

Replied June 2021

Cristina

Management Consulting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Feedback

Mirro helps me centralize my documents, CO days and helps me see where I stand at team level

PROS

the software is easy to use,we have a record of the days off and th hours of departure and recovery, we have available a centalization of personal evaluations but also at team level

CONS

i would prefer to be able to stay logged in without logging out durind the day

Vendor Response

Hi Cristina, you are a vital part of our continued growth and success and we value your opinion. We noted down your suggestions and we'll look into it. Thanks for helping us become better every day, in every way.

Replied June 2021