Mirro

RATING:

4.7

(149)

About Mirro

Mirro helps leaders better understand their teams and let colleagues grow alongside each other, building positive and ever-evolving team journeys. The platform comes with an activity feed, which allows users to view project updates and share thoughts with teams. Performance check-ins functionality in Mirro enables managers to provide feedback or recognition to employees and track goals for multiple projects. It offers a host of features, such as onboarding management, automated review reminders, an employee database, role-based permissions, document management, performance journaling, and more. Additionally, administrators can create objectives, assign deadlines and track completion status in real-time. Mirro allows users to gain insight into employee retention rates,...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Mirro Pricing

Mirro pricing starts at EUR 5.00 per month (per user) and offers a free trial - https://mirro.io/pricing

Starting price: 

€6.50 per month

Free trial: 

Available

Free version: 

Not Available

Performance Check-In
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Mirro Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Mirro

1 - 5 of 149 Reviews

User Profile

Ana

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

One stop shop for people management: light, intuitive, engaging

PROS

Covers performance management impeccably: besides OKRs and formal performance evaluations, you get to give timely and meaningful feedback to colleagues and formally recognize contributions to work environment, culture, team spirit, as well as business results. Peer to peer, manager to individual contributor, top-down, bottom-up: it greatly facilitates open communication and allows for incremental and constant improvements to work done. Dashboard makes it impossible to forget milestones such as quarterly reviews, birthdays, company anniversaries. User experience is friendly, new hires can on-board themselves in no time. In terms of HR Admin work, Mirro has saved a ton of time and countless Excel files have happily been deleted for good: timesheets, contracts, employment documents, leave planning, replacement policies... The Customer Service team is highly responsive and will help with any request in no time.

CONS

Being one of the early adopters, I would've loved to see this product go to market sooner.

Vendor Response

Hi Ana! Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work!

Replied June 2021

User Profile

Marcela

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Handy and helpfull...great tool for users and admins

Time saving and efficiency in providing the right feedbacks. Giving the chance to everybody to express their thanks and appreciation, via Kudos, towards their colleagues is a great plus and deffinetely a motivating tool. I really love all the features...and really hope we get to use it 100% in the near future.

PROS

It was a great asset to our company. After the first presentation I really loved the openness to solve any situation adapted to our profile. The fact that you see a company so flexible and willing to adapt to our needs was a big plus. The platform covers mostly everything related to personnel management for our head quarters and also for the other subsidiaries, which is so great for us. We are a big team...all togheter on Mirro, no matter what country we work from.

CONS

We had some aspects that needed improvement in the begining ...but they were solved very quickly.

Reasons for switching to Mirro

Considering that we have a subsidiary in Turkey, where Work legislation is much different from ours, we had some issues sincronising both sides in one platform.( leave days, public holidays, seniority leave, etc..)

Alexandru

Outsourcing/Offshoring, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2021

Pretty good but still needs some work

I think it's definetly an upgrade over previous systems we've used in our company and I actually like it.

PROS

It offers most of the features our company needs. The public Timeline is a really good ideaa along with the kudos system.

CONS

It takes a while to get acustomed to all the features mirro has to offer, and the onboarding flow is easily skipable by mistake. There are other problems like text info sometimes not being clear enough but I'm sure they will fix those with time.

Vendor Response

Hi Alexandru, cheers for this awesome review! And cheers times two for taking the time to also share your bright ideas on how we can make Mirro better. Should you need any details about Mirro's "hows" and "whys", drop us a line at support@mirro.io. We'd be happy to share two 10-minutes reads to get you going: "User's journey" and "First time Mirro manager"

Replied June 2021

iuliana

Computer Software, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2024

Overall UX flow

My overall experience with Mirro has been great so far. I'm in love with the activity feed and it makes the colleagues interact and engage a lot which is amazing. Huge fan of the gifs and emoji reactions

PROS

Feedback requests and giving feedback. The flow is really intuitive and easy to complete.

CONS

PTO/Holidays section. The top section for some reason is not clear enough. Too many cards with numbers and they are not clear from the first glance. I still need to read each one of them to get to " how many days do I have left in this year"

Loredana

Public Relations and Communications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed September 2023

You rock!

PROS

Performance management and reports, and also I love the relationship with the supplier

CONS

Rigidity for vacay types, and I don't like that it doesn't have recruitment support. Also Mirro didn't cover ITM mandatory stuff like attendance sheet.

Reason for choosing Mirro

friendly for performance management and people that work for Mirro are solution oriented. Special Lavinia and Bogdan