Its a necessary business tool which links our values to our behaviours and measures the success of our organisation in living these.

Its ease of use along with the support we get from Thanksbox. I really like the fact that the recognition can be linked or not to the reward system. Just a great business tool.

I could not fault it in any way. Every time we have had an opportunity to improve it 'Thanksbox' are right there beside us to make the upgrade.

Great - we've had really good uptake amongst employeees

Huge variety of places you can spend your rewards Really interactive and engaging

Sometimes managers miss the fact that they need to allocate the £10 reward to a Mo - it can be a clunky process sometimes

I like that it is quite easy to use and get to grips with, I think the reporting side works quite well and it is easy to move and see people. I like that it is personable with birthdays/ pictures/ questions and bios for each employee. I like the fact that employees can also recognise good efforts amongst each other and thank each other for a job well done. The support team are always very handy and have responded to my questions in a short time frame, they are always on hand and willing to provide information or show you how to do this.They also offer good work instructions making the system easy to use and follow.

If the email address has been used in another organisation but suspended it makes it hard to add someone new as support are required to step in. Refunds aren't automatically added to the account when an employee leaves with money in their account. This is a manual process completed by the consumer.

It's a great way to reinforce working relationships, show and receive appreciation from colleagues and get a little 'extra' at the end of the month or year. It's easy to use and the options to spend credit are great.

It can be tricky to work out how to distribute your Mo pot at times.

The engagement from other team members

That its only £5

I like that it gives employees the opportunity to thank their co-workers, and those that work hard are rewarded for it.

I think the mobile app could be better, I am unable to log in on the mobile app currently.

Love it, this is a great platform that allows businesses to share rewards give staff feedback

Great to support recognition and reward in a large company

There is nothing I dont like about Mo, this is a great platform

Without Mo we wouldn't have any small wins/praise or recognition for larger projects

Not used by teams enough! Bu that's not a fault of Mo!

Ease of use. Features are very easy to navigate.

Too many junk emails to my inbox. May not be a feature of Mo itself but that of users.

Very easy to use and to navigate in comparison to our old system.

None! Everything is great about Mo and how it works.

How simple the interface is & the ease of rewarding others. Gift cards are instant & it's a good way for others in the team to feel valued & seen.

From my experience i've currently had no bad experiences with MO

Motivating as our agents can build a pot of credit from recognition and spend on something nice for themselves or loved ones. System is easy to use and claim rewards and there is a fast payout when requested

Could always do with more choice of vouchers. the list is comprehensive but some retailers are missing which could further boost engagement on the platform

This platform provides an easy and effective way to recognise members within and outside of your team. Praise and recognition go a long way to motivate people and keep them feeling appreciated. It’s not always intuitive to let people know when they’ve made your life easier, done a great job or provided significant support. Because of Mo, I find myself taking the time to do so, as it’s easy and accessible, and since it “nudges” me from time to time. The nomination process is also user-friendly and has had a similar effect, of motivating me to take the time to let people know they have made an impact, whereas I may have not done otherwise.

Sometimes logging in can be a bit tedious, but I'm fairly certain that has to do with my company's single sign-in and not the platform itself.

It is so simple to use, the roll out and integration were incredibly straight forward. Whilst it seems simple, there's been so much thought put into the interface and functionality - we love it.

A reporting feature would be useful so that the content could be extracted to report back to senior management

Received recognition, tax free!

The range of options to spend rewards on is decent

More clothing line offers for anyone who is more interested in using rewards to buy clothes

I enjoy it - I get the need and enjoy the principle - as someone who gets rewards that ability to cash out for vouches is great.

I enjoy the peer to peer review - the ability to call people out for their good work

Not being integrated into teams - would be good to have easier access

This is a wonderful way to thank and recognize our team members for all their hard work, it also enables our team members to thank and recognise each other. Coming from a large company with over 2000 employees from all over the country, it also allows us to recognise other teams and individual employees from different locations. The great thing about Thanksbox is you can send a private message or if someone has done something to really WOW you, you can share it with the whole organisation.

top notch , highly recommend and something more companies should be using to improve intercompany communication and recognition.

The sharing and interactive capabilities of the software and how it creates a better work culture. how it helps with the rewards is great and allows employees pick and use the things they want and that are more personal

can honestly say i have not found any its very useful and very friendly to use.

Very good highly recommend this product

A large range of use and easy to use on the device

Ability to upload pictures of achievements and the lack of choices on rewards

Mo is great - I feel like it brings my team together and makes us think about something positive someone else has done for us

Really allows you to offer peer to peer recognition for someone who has helped you out or gone out their way

Sometimes you can 'reward' your colleague without actually giving them the reward even though you think you have

great to use, enjoy rewarding good work

easy to use, boost team moral. When i receive or send to a colleague

limited on stores i use, id like to see nike added

Employee engagement and gift card versatility

UI is not the friendliest - boosts and the assistant isn't very well designed.

It is a good tool to use to let your team and others know when they have gone that extra mile for you or the buisness.

Being able to carry over unspent money to the following month if you have not allocated it all out that month.

system is easy to use and navigate the various options

the opportunities for rewards and recognition

speed of the system, as can be quite slow and could be improved

I am happy to use this tool as my motivator

Great catalogue of rewards on offer to group

layout and design not user freindly needs modernised