All Mo Reviews

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Stan

Verified reviewer

Plastics

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

A fabulous business tool and one we could not do our daily business without now.

Its a necessary business tool which links our values to our behaviours and measures the success of our organisation in living these.

PROS

Its ease of use along with the support we get from Thanksbox. I really like the fact that the recognition can be linked or not to the reward system. Just a great business tool.

CONS

I could not fault it in any way. Every time we have had an opportunity to improve it 'Thanksbox' are right there beside us to make the upgrade.

Angela

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

Easy to use, easy to implement, great support from a passionate team. It does what it says it does!

PROS

ThanksBox is simple and easy to use, even for those of us (i.e. me) who are digitally challenged! It provides information in an easy to understand and intuitive format e.g. I can open the App and start using it without any training. It takes me a few moments to thank a colleague and because the app is aligned to organisational values it means users can see at a glance a pictorial view of which values and behaviours are lived the most. The software is a great way of keeping our vales 'live' rather than just words in a leaflet. The app has a function for sharing messages of appreciation with other staff which is a good way to remind each other of the positive things which happen every day which is a bonus when having a bad day. Behind the scenes the analytics has helped me work out where to focus energy and action to embed our values and it continues to be a great source of information for deciding what action to take . The team at ThanksBox are highly responsive, helpful, friendly and approachable, nothing is too much trouble which made implementation an enjoyable process. They are great problem solvers and are passionate about ThanksBox. What also sets the team at ThanksBox aside from other experiences I've had of implementing a change is the help provided by the team in the early stages continues after implementation. I highly recommend the ThanksBox software and the team who support its implementation.

CONS

Initially we didn't use a modern enough web browser so the ThanksBox team had to make all sorts of adjustments to make it work for us. Since implementation the organisation's IT dept has upgraded the web browser for all users which has addressed the issue some users had when trying to open the software.

Tyler

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Mo - a platform that has improved engagement across the company

PROS

I like that it is quite easy to use and get to grips with, I think the reporting side works quite well and it is easy to move and see people. I like that it is personable with birthdays/ pictures/ questions and bios for each employee. I like the fact that employees can also recognise good efforts amongst each other and thank each other for a job well done. The support team are always very handy and have responded to my questions in a short time frame, they are always on hand and willing to provide information or show you how to do this.They also offer good work instructions making the system easy to use and follow.

CONS

If the email address has been used in another organisation but suspended it makes it hard to add someone new as support are required to step in. Refunds aren't automatically added to the account when an employee leaves with money in their account. This is a manual process completed by the consumer.

Alex

Utilities, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

The ultimate engagement tool

It has become the pivotal tool in driving and developing the culture we're trying to build. It has allowed me to deliver so much more than I could before and offer a much greater employee experience because of it's functionality. It was able to absorb all previous schemes we had in place whilst offering a wealth of new ones at the same time and it's made my life so much easier.

PROS

It's saved so much of my time as an employee engagement lead. With everything housed internally and automated. The reporting is great, the live feed really helps to drive engagement and culture, the internal store closes the loop and it's super easy to manage budgets and users in it. But the list could go on and on.

CONS

Mo are constantly developing and improving the platform. they also take on feedback really well, are keen to listen, learn and develop. On top of that they act incredibly quickly when things go wrong. Their customer support is so impressive and it's been a pleasure working with them.

Amy

Financial Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

A great variety of rewards!

Great - we've had really good uptake amongst employeees

PROS

Huge variety of places you can spend your rewards Really interactive and engaging

CONS

Sometimes managers miss the fact that they need to allocate the £10 reward to a Mo - it can be a clunky process sometimes

Zoe

Oil & Energy, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Mo

PROS

I like that it gives employees the opportunity to thank their co-workers, and those that work hard are rewarded for it.

CONS

I think the mobile app could be better, I am unable to log in on the mobile app currently.

Katie

Utilities, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Mo in the workplace

Love it, this is a great platform that allows businesses to share rewards give staff feedback

PROS

Great to support recognition and reward in a large company

CONS

There is nothing I dont like about Mo, this is a great platform

Danielle

Pharmaceuticals, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Great for employee Engagement

PROS

Without Mo we wouldn't have any small wins/praise or recognition for larger projects

CONS

Not used by teams enough! Bu that's not a fault of Mo!

William

Utilities, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2023

Mo Review

PROS

Ease of use. Features are very easy to navigate.

CONS

Too many junk emails to my inbox. May not be a feature of Mo itself but that of users.

Trevor

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great recognition platform!

PROS

Very easy to use and to navigate in comparison to our old system.

CONS

None! Everything is great about Mo and how it works.

Natalie

Law Practice, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Thanksbox has completely changed the culture of recognition at this firm.

Increased culture of recognition firm wide.

PROS

Its very simple to use. Other users can comment with emoji's on your own post Thanks can be given across all levels and offices E mail notifications when you receive a posted thanks You can map your given and received messages of thanks It only takes seconds to send a thanks Useable on your mobile / tablet Messages can be sent privately or across the whole firm Managers access lets you compare how other departments are doing in the thanking ranking

CONS

None - any issues we had were ironed out with regular group meetings to ensure Thanksbox was right for us.

Katya

Oil & Energy, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Good tool

PROS

Good tool to engage with colleagues and recognise/reward them for their efforts

CONS

nothing negative - tool does what it meant to do

Kez

Oil & Energy, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Mo review

Very good platform and enjoy using it

PROS

Great way to get the team interactive post covid when the majority of the team work from home its a nice way to be able to give back to someone in a way we previously couldn't in a from home capacity.

CONS

A member of my team wasn't aware about the e- gift cards and was unsure how to cash out the money therefore maybe a guided view of mo when first used would be handy.

Karl

Utilities, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great way to show appreciation

Since using Mo it has been so straight forward and easy to use.

PROS

Mo is so easy to navigate and use to thank colleagues for their hard work, help and support.along with being able to submit ideas and nominate colleagues it is the complete package.Redeeming your credit is simple and quick and the app makes it easy when you are at the shop and not claimed the credit yet.The one time I've needed to contact support vis chat to change my email was was a breath of fresh air , easy & efficient, simply great customer service.More companies should take advantage of this platform, keep up the great work

CONS

to be honest I cant find anything in my time of using, it does what its designed too, cant complain about that

Katie

Utilities, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

MO Review

It is a great tool to connect with colleagues and reward them for their hard work

PROS

It is easy to use and rewarding to appreciate our colleagues and reward them for their hard work, it is a good way for staff to connect

CONS

It would be good to see who has nominated you before the winners are announced

Samuel

Utilities, 5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Great rewards

PROS

Gift catelogue is great with loads of giftcard options

CONS

Nothing to dislike it is a great reward system

Vicky

Human Resources, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Mo review

Brilliant. I think it's a great tool for any company to have

PROS

I love that I can use Mo to show a colleague how much I appreciate a piece of work they have done, as a way of saying thank you and that someone has done a great job. It's a great tool to boost confidence and show appreciation

CONS

I would prefer to have an option to gift £2.50 instead of £2.00 as it would be easier to ensure I can spend my £10 monthly allowance

Dean

Gambling & Casinos, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great Site!

I have used Mo to both reward colleagues and receive rewards. It is very easy to use and the rewards are easily redeemed.

PROS

The site itself is very easy to use and there is a vast array of options to use your rewards!

CONS

It can be difficult to navigate when you first start using the site, however, there are walk throughs and once you are used to the platform, it becomes very easy to use.

Tanya

Oil & Energy, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2023

Great for recognition

PROS

I use Mo to recognise my colleagues and reward them for going the extra mile

CONS

N/A - I find it very user friendly so have no issues

Kaytie

Hospitality, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Outstanding Product

PROS

- User friendly - Easy to navigate - Very fast to update

CONS

- N/A - N/A - N/A - N/A- - N/A - N/A - N/A - N/A - N/A - N/A - N/A

Sean

Telecommunications, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

If your looking a HR Platform then Implementing this a no brainer.

I've worked alongside the Thanksbox team initially with feedback on the product early stages now they have expanded and grown considerably, I've been consulting onboard large team onto the platform. A great product with multiple method of communicating and listening to your employees. Big thumbs up!

PROS

The multiple layers / avenues you have to communicate with Employees.

CONS

Live chat with support would be helpful. However not vital :)

Leo

Facilities Services, 5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Mo' Recognition is the Way Forward!

PROS

Great, easy to use tool which allows any managers and peers alike to provide recognition to other members of the business. Getting a Mo can be a real boost to motivation.

CONS

I am unable to send reward and recognition to people outside of my wider business area/function.

Jon

Utilities, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Mo Rewards

Very good and use it every month at least

PROS

That I can choose who to reward and by how much. Also that I can limit who sees the Moment as some colleague may not want a Mo to be visible to all

CONS

The section to reward colleagues could be highlighted better as it is just shown by an icon and if you are new to Mo you wouldn't know where it is or how to do it intuitively.

Danielle

Hospitality, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Mo Review

PROS

Easy to use and good to be able to see colleagues recognition from around the business.

CONS

I haven't got anything negative to say about Mo.

Amy

Consumer Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Mo Review

PROS

I like the fact you can be rewarded for your hard work and you can also catch up with what's happening in the company. You can also recognise your team members for their hard work.

CONS

There's nothing I don't like about MO, it's really easy to use, really engaging

Showing 1 - 25 of 90 Reviews