All Multiplier Reviews
1-25 of 41 Reviews
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Pauline
Verified reviewer
Furniture, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Stress-free freelancer management
Best expert team that solves queries for you in a jiffy. Best solution for companies engaging with 10s and 100s of freelancers.
PROSThey removed the need to use different solutions and partners to manage freelancers. For a fair price, Multiplier provides the best solution to manage several employees at once.
CONSLooking forward to more top-notch features within the platform.
Reason for choosing Multiplier
The user experience is just so much better.
Jeff
Venture Capital & Private Equity, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Onboarding employees in Indonesia and Vietnam with Multiplier is super easy!
We needed onboarding for employees in Vietnam and Indonesia. With Multiplier, we were able to do that easily.
PROSYou can quickly onboard employees from anywhere. We onboarded employees in Vietnam and Indonesia, without any hassle.
CONSNothing so far. We like their platform a lot!
Reason for choosing Multiplier
Better coverage in Southeast Asia, and much better features.
Frances June
Medical Practice, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2023
Bad Customer Service
very bad service.
PROSI do not know what I like most about it because I am having a horrible experience with it
CONSTheir customer service is really slow. One time I asked about my pay from my freelance contract, a rep told me I haven't started yet so I won't be getting paid WHICH WAS WRONG BECAUSE MY PAY WAS ALREADY ON ITS WAY. another time I asked adding dependents to my insurance, it took them A WEEK TO REPLY with NO HELPFUL INFORMATION. I asked for the process of adding dependents, and was given a reply of "send an approval to add dependents." that was my whole freaking question.
Sakshi
Verified reviewer
Internet, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Choose Multiplier for expanding your business in India
Available in most of the countries we hire in, help us with the local compliances and the pay structures
CONSWe have had issues in onboarding new candidates a couple of times, mainly due to miscoordination between teams. Issues were resolved fast by the Multiplier team, and there were no further challenges
Reason for choosing Multiplier
Better pricing, Asia focus and standardized processes
Andrew
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Best solution for businesses with remote teams
We have moved our entire team to the platform. We are able to run payroll for team members in the USA from the platform itself where we already have a local entity. Multiplier has removed the need to depend on multiple partners
PROSHighly useful for distributed teams. You can manage all of your employment needs - from onboarding and paying to terminating- from literally anywhere. We were able to generate employment contracts, offer competitive benefits and pay employees on time with just one partner. We were able to scale fast and risk-free.
CONSWe are happy so far as it has solved all of our needs.
Mohit
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Multiplier goes above and beyond!
Partnering with Multiplier has helped in employing smart talent beyond the U.S. We had a goal which we were able to achieve quickly, without having to spend lots of money on setting up local entities.
PROSThe platform offers self-serving onboarding which is a game-changer. Super smooth and simple.
CONSHappy with their service. Looking forward to hiring across borders.
Reason for choosing Multiplier
I liked it better for my set of customers.
Anca Ioana
Verified reviewer
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Choosing Multiplier for multiple onboardings in Indonesia has been the best decision
As a business we needed help in employing talent in Indonesia. Multiplier helped us onboard several employees smoothly.
PROSThe platform removes all the hassle of onboarding multiple employees.
CONSThe platform is very simple and smooth. No cons.
Reason for choosing Multiplier
Was highly recommended to us
Anonymous
1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Multiplier is the best partner to set up distributed teams in Asia
Overall, a great experience. They helped us build distributed teams in Asia.
PROSThe ability to easily and quickly build distributed teams across the APAC region.
CONSGreat platform. Haven't noticed any cons.
Bianca
Verified reviewer
Computer Software, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Perfect Borderless Solution
Multiplier is addressing the compliance challenges through their platform making it easy for clients like us to focus on what matters the most -- whether it's hiring or expanding globally into other countries
PROSAn employment solution that does the job instantly without breaking the overall experience. Reliable platform packed with great modules for organizations looking to go global without having to worry about setting up entities.
CONSStill improving on self service capabilities but their CS team are super helpful and quick to address questions
Mohamed
Verified reviewer
Legal Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Multiplier is the best all-in-one employee management and payroll solution for your business.
We needed some last minute onboarding to be done and Multiplier made that happen without wasting any precious time. They also managed payroll including insurance coverage.
PROSMultiplier has made sure that our employees have been able to join us in just hours and not wait around weeks. We are delighted with their platform!
CONSWe like their platform and cannot say enough about their great customer support.
Andrew
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Dependable partner for expansion into new markets
We were trying to get a few expats in Thailand and Multiplier helped us hire them quickly without delay by assisting us with visa solutions. Dependable crew and great support especially if you want to expand and employ in different markets.
PROSQuick assistance on visa processing and expat hiring guidelines. Efficient customer support with great expertise
CONSNo cons. They seem to be quite knowledgeable and helpful.
Reasons for switching to Multiplier
Better local support in APAC and streamlined onboarding through the portal.
Anonymous
201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2023
Worst product in the marketplace
This is literally the worst product I have ever used. If you are thinking of using this product save yourself the time and just burn 10,000 dollars and 100 of hours of time.
PROSThere is nothing good about this product, it doesn't do anything well
CONSThey got the payments wrong consistently, created liabilities for the employees and then refused to fix anything. We were bounced around from employee to employee who didnt know what they were doing and said that they were going to help. We spent in excess of 100 hours trying to get it working properly. They then refused to return our deposit when we tried to leave, in the end we needed to get lawyers involved for them to pay back the money they stole.
martina
Financial Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Global Team? then you need multiplier
So far it has been great and I highly recommend it to any company with global teams
PROSsuper easy to use dashboard. easy to implement and maintain dedicated account manager available to reply to any question you might have very flexible to meet the needs of the business
CONSNothing, very easy to use and integrate
Kartik
Financial Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Experience for Global Freelancer Products
Great customer service - helps customize to specific use cases. Were able to cover all countries where our freelancers are based in. Able to deploy crypto as well as Fiat
CONSCost could be better. The pricing per transaction could have been replaced by some version of
Reason for choosing Multiplier
Customer Service Cost
Nathalie
Marketing and Advertising, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Quick team expansion in APAC and the EU, thanks to Multiplier
With Multiplier, we have been able to expand our teams in other APAC and EU countries quickly, and we are confident that we are compliant in the markets.
PROSWe like the quick implementation, easy onboarding, transparent CTCs, and very responsive customer service support.
CONSNone. We have tried others, and this was the best one.
Anonymous
2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Easy to use, fantastic customer support.
Outstanding.
PROSVery easy to sign-up a new employee, prompt action from the support team, and accurate invoicing and reporting.
CONSFeatures that are likely in the product roadmap but not yet available - clear tracking of paid invoices, itemised expenses reporting.
Reason for choosing Multiplier
Price, customer support.
Saurabh
Computer Software, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
The best solution to hire and expand globally
We are managing and paying our entire team with Multiplier. We are able to pay multiple teams in their local currency at the right time
PROSTheir experts are knowledgeable and are quick in reverting to our queries. The platform is also very flexible.
CONSWe are happy with their platform. Looking forward for more features.
Aisha Umer
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Amazing service
Amazing experience. Best one in town
PROSsuch great customer service support - great user interface
CONSthere was some back and forth with customer service on some basic policies
Tyron
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Highly Recommended
Multiplier have enabled our international expansion whilst removing unnecessary international costs to onboard and manage international employees.
PROSMultiplier provide exceptional customer service and have an extensive feature set that is constantly expanding.
CONSNothing. Multiplier are introducing features to help our business expand and manage our team more effectively, and provide great customer support.
Reason for choosing Multiplier
Cost effective, flexible, great customer service, and professional looking application.
Nellie
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Simply smooth and Seamless experience
Onboarding happens in just minutes. We enjoy how quickly we can employ someone in less than a day. This is a big plus for Multiplier.
PROSMultiplier takes the time to understand what we want. They are very supportive in looking after our needs. Their legal teams are a big problem-solver. With their help, we didn't have to worry about staying compliant in these countries.
CONSThe entire process is very smooth and easy. No complaints.
Reason for choosing Multiplier
Had the countries we were looking for, where we had employees
Nik Mahirah
E-Learning, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
For quick employment in India, turn to Multiplier
Deciding to go for Multiplier for employment in India has been great. We needed to employ talent in India, and Multiplier helped us do that quickly and reliably.
PROS- We received unmatchable support from them. Piyush made sure that our doubts were resolved very quickly. - The platform is user friendly and draft contract can easily be downloaded as and when needed.
CONSThey are constantly improving and coming up with new updates so there aren't any cons.
Niharika
Human Resources, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Fantastic resource hub for global employment, local compliance, employee contracts, etc
Multiplier has plenty of resources readily available. They have prompt responses and are available to solve any queries on local compliance.
PROSWe would surely recommend them for their detailed and instant responses.
CONSWe haven't noticed any cons. They are building a remarkable platform.
Hafiz
Verified reviewer
Education Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Effective & Cost-Efficient
Problem we wanted to solve was building a lean yet multi-country team as an early stage company. Bunch of time, cost and headaches saved really by the team at Multiplier.
PROSResponsiveness of the Multiplier team is amazing. Whenever issues arise, the team is extremely quick to tackle & solve them. I also love the very smooth onboarding of new employees, no matter the country.
CONSHonestly not much other than multiple (3) billing cycles per month.
Prateek
Verified reviewer
Information Technology and Services, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Recommended Multiplier to 3 more businesses!
We had no entities in Pakistan and India and so we weren't able to hire from these countries. With Multiplier's help hiring talent and onboarding talent from these countries became a breezy affair
PROSThe platform is simple and straight-forward. Compliance, employment contracts, payrolling are taken care of in one platform. It's so simple.
CONSWe are super happy with Multiplier. We even recommended them to other businesses. Do check out Multiplier.
Patricia
Architecture & Planning, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
My Experience with Multiplier
I do not like my customer experience, the chat is very slow, and I have to wait more than 1 day to get the issue resolved (the invoice couldn't be sent).
PROSThe Software is very friendly to use, although there are some features that apparently do not work properly.
CONSThe customer support response is very slow
Reasons for switching to Multiplier
Client's preference is to avoid the higher fee we paid through the other platform.