--- title: "Multiplier Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Multiplier. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Multiplier is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/multiplier-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [Multiplier](https://www.softwareadvice.com/hr/multiplier-profile/) / Multiplier Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/multiplier-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/multiplier-profile/alternatives/) # Multiplier User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 44 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 35 reviews (80%) - 4 stars: 2 reviews (5%) - 3 stars: 2 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 5 reviews (11%) ### Most mentioned pros - Multiplier have enabled our international expansion whilst removing unnecessary international costs to onboard and manage international employees. - As a UK employer, this is our first time using a company to handle payroll for our employee in the US, it has gone well and nice to know there is a good support team to answer any queries - For a fair price, Multiplier provides the best solution to manage several employees at once. ### Most mentioned cons - They then refused to return our deposit when we tried to leave, in the end we needed to get lawyers involved for them to pay back the money they stole. ## Multiplier customer reviews Showing reviews 1-25 of 44 (page 1). ### Choose Multiplier for expanding your business in India - Overall rating: 4/5 - Reviewer: Sakshi J. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Available in most of the countries we hire in, help us with the local compliances and the pay structures #### Cons We have had issues in onboarding new candidates a couple of times, mainly due to miscoordination between teams. Issues were resolved fast by the Multiplier team, and there were no further challenges #### Reasons for choosing Multiplier Better pricing, Asia focus and standardized processes --- ### Onboarding employees in Indonesia and Vietnam with Multiplier is super easy! - Overall rating: 5/5 - Reviewer: Jeff C. - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We needed onboarding for employees in Vietnam and Indonesia. With Multiplier, we were able to do that easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can quickly onboard employees from anywhere. We onboarded employees in Vietnam and Indonesia, without any hassle. #### Cons Nothing so far. We like their platform a lot! #### Reasons for choosing Multiplier Better coverage in Southeast Asia, and much better features. --- ### Weeks of missed payments & noncompliance - Overall rating: 1/5 - Reviewer: Jackson E. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In one word: appalling. The fact that they could first put us out of compliance with payroll laws, then offer no immediate remedy (for weeks), and on top of that have be so difficult to use on their platform, unclear in their paystubs, and conflicting in their communication via their website and emails, is something I have never seen from an HR/Finance provider in my career to date. As a manager of affected employees, the financial strain this placed on them was unprecedented, and the response from Multiplier was totally lacking. We were lucky to be able to take emergency measures and communicate to avoid immediate staff losses, but I cannot speak any lower of Multipliers service to us. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros They were an international EOR, which promised to make our payroll & benefit management for remote employees across several countries more simplified and centralized. #### Cons They committed numerous violations of employment law by repeatedly failing to pay employees as directed, which caused a serious crisis for our business and incurred significant costs in both funds and time to rectify. This was further exacerbated by their poor communication, both to management and our employees. Employees had no dedicated rep to contact, and were given vague and even conflicting answers by the different contacts they spoke to at Multiplier. Our management dealt with delayed and poor responses from their team, and at least three separate payrolls were short or late, each time for a new reason cited by Multiplier that we were not briefed about in our implementation and which were never an issue with our previous provider. --- ### Best solution for businesses with remote teams - Overall rating: 5/5 - Reviewer: Andrew L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have moved our entire team to the platform. We are able to run payroll for team members in the USA from the platform itself where we already have a local entity. Multiplier has removed the need to depend on multiple partners #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Highly useful for distributed teams. You can manage all of your employment needs - from onboarding and paying to terminating- from literally anywhere. We were able to generate employment contracts, offer competitive benefits and pay employees on time with just one partner. We were able to scale fast and risk-free. #### Cons We are happy so far as it has solved all of our needs. --- ### Choosing Multiplier for multiple onboardings in Indonesia has been the best decision - Overall rating: 5/5 - Reviewer: Anca Ioana I. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a business we needed help in employing talent in Indonesia. Multiplier helped us onboard several employees smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform removes all the hassle of onboarding multiple employees. #### Cons The platform is very simple and smooth. No cons. #### Reasons for choosing Multiplier Was highly recommended to us --- ### Beware of this EOR - Overall rating: 1/5 - Reviewer: Ian S. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered This is absolutely the worst! I’m beyond frustrated at this point. I really wish we could go back to our old EOR. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing! I think this is the worst EOR I’ve ever experienced. Even their customer service representative is not credible when it comes to delivering clear messages about what is happening with our pay. #### Cons The worst EOR platform! No empathy and urgency on their mistakes especially on their lapses on releasing our pay check --- ### Stress-free freelancer management - Overall rating: 5/5 - Reviewer: Pauline W. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best expert team that solves queries for you in a jiffy. Best solution for companies engaging with 10s and 100s of freelancers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They removed the need to use different solutions and partners to manage freelancers. For a fair price, Multiplier provides the best solution to manage several employees at once. #### Cons Looking forward to more top-notch features within the platform. #### Reasons for choosing Multiplier The user experience is just so much better. --- ### Multiplier goes above and beyond! - Overall rating: 5/5 - Reviewer: Mohit P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Partnering with Multiplier has helped in employing smart talent beyond the U.S. We had a goal which we were able to achieve quickly, without having to spend lots of money on setting up local entities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform offers self-serving onboarding which is a game-changer. Super smooth and simple. #### Cons Happy with their service. Looking forward to hiring across borders. #### Reasons for choosing Multiplier I liked it better for my set of customers. --- ### Effective & Cost-Efficient - Overall rating: 5/5 - Reviewer: Hafiz K. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Problem we wanted to solve was building a lean yet multi-country team as an early stage company. Bunch of time, cost and headaches saved really by the team at Multiplier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Responsiveness of the Multiplier team is amazing. Whenever issues arise, the team is extremely quick to tackle & solve them. I also love the very smooth onboarding of new employees, no matter the country. #### Cons Honestly not much other than multiple (3) billing cycles per month. --- ### Perfect Borderless Solution - Overall rating: 5/5 - Reviewer: Bianca H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Multiplier is addressing the compliance challenges through their platform making it easy for clients like us to focus on what matters the most -- whether it's hiring or expanding globally into other countries #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros An employment solution that does the job instantly without breaking the overall experience. Reliable platform packed with great modules for organizations looking to go global without having to worry about setting up entities. #### Cons Still improving on self service capabilities but their CS team are super helpful and quick to address questions --- ### Highly Recommended - Overall rating: 5/5 - Reviewer: Tyron M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Multiplier have enabled our international expansion whilst removing unnecessary international costs to onboard and manage international employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Multiplier provide exceptional customer service and have an extensive feature set that is constantly expanding. #### Cons Nothing. Multiplier are introducing features to help our business expand and manage our team more effectively, and provide great customer support. #### Reasons for choosing Multiplier Cost effective, flexible, great customer service, and professional looking application. --- ### Fantastic resource hub for global employment, local compliance, employee contracts, etc - Overall rating: 5/5 - Reviewer: Niharika S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Multiplier has plenty of resources readily available. They have prompt responses and are available to solve any queries on local compliance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We would surely recommend them for their detailed and instant responses. #### Cons We haven't noticed any cons. They are building a remarkable platform. --- ### End-to-end solution for payroll processing - Overall rating: 5/5 - Reviewer: Daniel N. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They have automated payroll. As doing payroll manually is difficult, we had to hire specialists and work with various partners. With Multiplier that was not the case and our employees were able to request payslips in a single click and Multiplier met all their needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Single platform to manage them all. The platform is quite comprehensive. #### Cons Nothing specific. Happy with their service. --- ### Helpful - Overall rating: 5/5 - Reviewer: Illka G. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered The staff particularly have been very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We work as a virtual team, and Multiplier helps me to legally employ people with full local benefits, on a long term basis, in different countries. #### Cons It's a fairly hefty up front payment, but then it revolves monthly. #### Reasons for choosing Multiplier One of our customers personally recommended it to us, based on their own experience. --- ### Partnered with Multiplier to employ full-time employees in Austria and Gibraltar - Overall rating: 3/5 - Reviewer: Oriane D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros You can easily onboard full-time employees without spending endless hours of time on employee onboardings. Piyush Shekhar has been a great help. #### Cons No cons. It has been going great with Multiplier. --- ### Worst company ever - Overall rating: 1/5 - Reviewer: Rosario M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Worst company ever We planned to hire five employees in Italy through Multiplier, but due to unforeseen delays on our end, the onboarding process didn’t start as scheduled. Despite this, Multiplier began sending us invoices without confirming the number of hires or offering any flexibility to adjust the subscription start date. Trying to get support or clarity from their assistance team has been an absolute nightmare—slow responses, no clear answers, and no resolution in sight. We deeply regret starting this process and sincerely hope to get out of this mess soon. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I can’t say that because thematic started to charge before to start onboarding #### Cons no clear answers, and no resolution Since now --- ### Multiplier is the best partner to set up distributed teams in Asia - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, a great experience. They helped us build distributed teams in Asia. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to easily and quickly build distributed teams across the APAC region. #### Cons Great platform. Haven't noticed any cons. --- ### Worst product in the marketplace - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered This is literally the worst product I have ever used. If you are thinking of using this product save yourself the time and just burn 10,000 dollars and 100 of hours of time. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is nothing good about this product, it doesn't do anything well #### Cons They got the payments wrong consistently, created liabilities for the employees and then refused to fix anything. We were bounced around from employee to employee who didnt know what they were doing and said that they were going to help. We spent in excess of 100 hours trying to get it working properly. They then refused to return our deposit when we tried to leave, in the end we needed to get lawyers involved for them to pay back the money they stole. --- ### Bad Customer Service - Overall rating: 1/5 - Reviewer: Frances June L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered very bad service. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I do not know what I like most about it because I am having a horrible experience with it #### Cons Their customer service is really slow. One time I asked about my pay from my freelance contract, a rep told me I haven't started yet so I won't be getting paid WHICH WAS WRONG BECAUSE MY PAY WAS ALREADY ON ITS WAY. another time I asked adding dependents to my insurance, it took them A WEEK TO REPLY with NO HELPFUL INFORMATION. I asked for the process of adding dependents, and was given a reply of "send an approval to add dependents." that was my whole freaking question. --- ### Easy to use, fantastic customer support. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Outstanding. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to sign-up a new employee, prompt action from the support team, and accurate invoicing and reporting. #### Cons Features that are likely in the product roadmap but not yet available - clear tracking of paid invoices, itemised expenses reporting. #### Reasons for choosing Multiplier Price, customer support. --- ### Dependable partner for expansion into new markets - Overall rating: 5/5 - Reviewer: Andrew D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We were trying to get a few expats in Thailand and Multiplier helped us hire them quickly without delay by assisting us with visa solutions. Dependable crew and great support especially if you want to expand and employ in different markets. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick assistance on visa processing and expat hiring guidelines. Efficient customer support with great expertise #### Cons No cons. They seem to be quite knowledgeable and helpful. #### Reasons for switching to Multiplier Better local support in APAC and streamlined onboarding through the portal. --- ### Onboarding at the click of a button - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a complete solution for our international hiring, onboarding & payroll needs. Moreover, the multi-lingual contracts coverage is a bonus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A complete solution in many ways. Their attention to our employment requirements and payroll needs is very helpful. #### Cons None. It is a comprehensive platform for global employment and has met all our needs. --- ### Very helpful - Overall rating: 5/5 - Reviewer: Rob B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very helpful for us - we were able to onboard remote hires easily while also ensuring we were compliant with all local legislation. Most importantly Multiplier gave us confidence our team would be paid accurately, on time and with the right benefits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to understand, set up and use. Enabled us to hire remotely effectively and quickly. #### Cons Nothing really - no issues from our side. --- ### Recommended Multiplier to 3 more businesses! - Overall rating: 5/5 - Reviewer: Prateek C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered We had no entities in Pakistan and India and so we weren't able to hire from these countries. With Multiplier's help hiring talent and onboarding talent from these countries became a breezy affair #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is simple and straight-forward. Compliance, employment contracts, payrolling are taken care of in one platform. It's so simple. #### Cons We are super happy with Multiplier. We even recommended them to other businesses. Do check out Multiplier. --- ### The best solution to hire and expand globally - Overall rating: 5/5 - Reviewer: Saurabh M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are managing and paying our entire team with Multiplier. We are able to pay multiple teams in their local currency at the right time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their experts are knowledgeable and are quick in reverting to our queries. The platform is also very flexible. #### Cons We are happy with their platform. Looking forward for more features. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/multiplier-profile/reviews/?page=2) --- Multiplier Reviews, Pros and Cons - 2026 Software Advice