All myHR Reviews
1-17 of 17 Reviews
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Anonymous
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
We love MyHR
As a small business we get the benefit of great software and product at a very fair price as well as access to highly knowledgeable HR professionals when needed. This is so much more cost effective and practical than hiring a dedicated HR person. But the software can easily scale too so as we get bigger we'll definitely keep using it!
PROSOffers very comprehensive software functionality yet it's highly intuitive to use with little if any training. That said, for inexperienced people MyHR provide training.
CONSNothing at all. MyHR keep offering upgrades and functionality improvements so it's always evolving and improving.
Vendor Response
Thank you!
Replied March 2021
Caitlin
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
What every business needs
Any staffing questions we have from contract agreements to discipline is dealt with so easily. Takes the stress out of us having to figure and stumble ourselves. Makes the business overall so much more professional.
PROSIt is just so easy navigate. The colours are easy on the eyes. The layout by staff name is the easiest way navigate page.
CONSMaybe we could be allowed to personalise it with some colours or even add staff photos to profiles.
Reason for choosing myHR
The staff were so easily accessible at any time.
Vendor Response
Thanks Caitlin!
Replied June 2021
Sasha
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
My Personal experiernce using MyHR
Everyone that I have delt with at MyHR have been amazing, I like how they would address a question that they are unsure of to the team and get back to you with an answer. I like how they would advise of what to dfo and what not to do but state that it is the business descions not there's. their reccommendations is highly respected and accepted. Being a NZ based company helps with our current laws and laws that are going to change, MyHR alway let you know of changes weather is by email, facebook, youtube or on there website Informations is easily accesable and avalaible.
PROSThe Team at MyHR are very knowledgeable and helpful, There system is easy to use and is straight forward, You have the ability to call and speak to one of the friendly team members if you need an urgent answer or you can write your questions in a form of a chat on your home screen. The emails sent our to inform you of updates, what they have done and what they are yet to do is great, as it also gives you tips on how to use the new updates.
CONSThere isn't anything that I don't like but I do think it would be good if the chat bubble had a faster response and that there was an area we can assess for letter templates, i.e wage increase letter's, letter of service. etc
Vendor Response
Thank you Sasha!
Replied March 2021
Mike
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Just what we needed to manage HR in our business
MyHR is our HR department and the system does everything we need it to do. Our HR records are all in one place. Our team members can go to one place to request leave or review their employment documents or training records. Support from the HR professionals is brilliant. Responses are quick. Everyone I have dealt with is friendly and professional. They know their stuff. The onboarding process was very comprehensive with a huge amount of work carried out by [SENSITIVE CONTENT HIDDEN] from the MyHR team very quickly and accurately. She was awesome in helping cut down unnecessary documentation whilst making sure that everything was fair for employees and employers alike. It's great to have the backing of a people who fully understand HR legislation and stay up to date - meaning that I don't have to! Using MyHR has saved us considerable time and money. We let the MyHR team and system take the strain on all things HR allowing us to get on with what we do best.
PROSThe software is easy to use with a decent user interface. The fact that you can easily interact with real people through the software is the key ingredient and brings it to life. All our HR records are in one place and team members know where to go to access their own records and request leave. It's a great management tool for recording HR information and managing monthly one to one meetings and performance reviews. It's also simple to record general notes about individual team members as and when required. The integration with iPayroll was very important for us and it works well.
CONSThe system does what we need it to do. There are always elements with any software that could be improved but there is no standout issue that is worth mentioning.
Reason for choosing myHR
MyHR did everything we needed it to do at a price that fitted our budget.
Vendor Response
Thanks, Mike!
Replied April 2021
Grant
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Happy user
Very professional system that requires little understanding but also has support at hand as required via the pop up section. Questions raised are dealt with in a timely manner with a personal touch which allows our staff to focus on meeting our customer expectations.
PROSWe use this system and service regularly across our 9 branches which provides us with a "one stop shop" for all things HR related. myHR is our single point of call for managers that also provides guidance in staff performance issues and the process to follow This is all done in a timely manner
CONSSome of the files section can get a bit messy with a lot of different sections
Vendor Response
Thanks Grant!
Replied July 2021
Jennifer
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Amazing Service
OUTSTANDING - I look after HR but do not have a degree or education in that sector. They are helpful, educate the user and go above and beyond for me daily. Could not recommend myHR enough!
PROSThe new chat function makes tracking disciplinaries and additional documents easy. also love using the e signature for the contract.
CONSYou cant e sign other documents, only the contract.
Vendor Response
Thanks Jennifer!
Replied March 2021
Warren
Hospitality, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Peace of mind.
It's hard to find fault, the software does what what it says on the tin, and the people behind it are friendly and knowledgable. The 'Personal Grievance Industry' is a burgeoning one, and we've been assisted through a couple over the last 12 months with successful outcomes. We are a multi sited restaurant group, and our Insurers are completely satisfied with their advice and procedures, as are we.
PROSResponsive to enquiries, and always meet their deadlines.
CONSIf I had to list the 'least liked' aspect, it would be the time it takes to generate new IEA's (48 hours), however they've now added an express option for a reasonable fee, so even that's not an issue now when need to hire quickly.
Vendor Response
Thanks Warren!
Replied March 2021
Celeste
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Advice & Information at your fingertips
Exceptional - the team are always prompt in responding and give you a thorough explanation of the certain situation. They also guide you step by step in terms that I can understand. No HR jargon! They talk our language.
PROSAll HR requirements in one spot, and I can access the information remotely on my phone or laptop.
CONSNot integrated with our current payroll system
Vendor Response
Thanks Celeste!
Replied April 2021
Jade
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Easy and Convenient to Use
Product was so easy to use and set up, all the staff that I have dealt with have been super friendly and helpful. Love using the chat feature
CONSHaven't come across any cons yet, loving it
Vendor Response
Thanks Jade!
Replied May 2021
Rush
Individual & Family Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great team of support
Really good. Wonderful team who support so well
PROSIts ease of use. Very Easy to navigate.
CONSUnderstanding it. Mat be need a tutorial at first.
Reason for choosing myHR
Cost at the time
Vendor Response
Thanks for your kind words Rush!
Replied March 2021
Anaru
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2021
Feedback
Very good. The team have helped with moving staff on, esp below average perfomrance. Onboarding through the contract process has been seamless.
PROSNotes from meetings which build the informal profile of staff
CONSSome of the examples in templates for preformance review are old, and took a while to understand to privde similar objectives for personal I employ. Was expecting more similar descriptions to our roles such as sales. Would have expected a huge amount?
Vendor Response
Thanks, Anaru!
Replied June 2021
Ganesh
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
MyHR Easy to use tool
Good Workflow and is easy to use. It is a simple-to-understand and use tool.
CONSMany a times it doesn't work in Google Crome and you will have to use IE.
Mallika
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Easy & user friendly HR solution
Very good and easy going
PROSEasy access to information and people who help out really quickly
CONSSo far everything has been great and problem free.
Vendor Response
Thanks Mallika!
Replied June 2021
Ian
Marketing and Advertising, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Easy peasy.
We don't need an HR dept and what was a hassle, is now painless.
PROSThe functionality in setting up a new employee with an Employment Contract is easy - a good template that allows easy exporting of job descriptions etc means that the "surprise and delight" of a new employee is there. It's often the first moment of truth for a new employee to receive their employment contract and MyHR's process reflects well on us as an employer.
CONSNone that I found. Maybe integration with some other apps might be good.
Vendor Response
Thanks Ian!
Replied March 2021
Leticia
Retail, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
The Most Supportive HR System
MyHR has saved my butt many a time by being the voice of reason, ensuring I have and follow all the correct processes, and that I am dealing with people in a fair and equitable manner. I love that I can speak to someone, email someone or send a chat. The Options are great.
PROSEAsy accessibility, no need for a draw full of paper files for each staff member. Easy tracking of leave and leave request for Rostering ease. Easy tracking of naote and conversations with staff. Always somewhere to file anything to do with each person Easy for staff to get letters, contracts, policy and procedure document and have automatic access to these 24/7.
CONSRecently used Additional support to pay increase letters, because there were 40+ it was time consuming to file, save, and email separately each letter. Would like the ability to provide a mailing list or create one from the staff files, for mailing out.
Vendor Response
Thank you Leticia!
Replied March 2021
Kirstine
Automotive, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
HR made easy
Writing all my employment contracts to make them legal, all online so no papers to get lost.
PROSSo easy to use, super friendly and all done by the time they say
CONSThe message bubble is a bit small and i missed it but once shown where it was no worries
Vendor Response
Thanks Kristine!
Replied May 2021
Riaan
Industrial Automation, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
My HR should be your HR!
Customer service here is a clear winner. Very helpful, friendly and informative. They update contract details and provide formal notice letters in your own templates when contractual details change like salary increase etc.
CONSA feature in the portal to set reminders for the employee that email you.
Vendor Response
Thanks Riaan!
Replied March 2021