Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
5.0 / 5
Pros
"Easy to use. Great support staff at MySchedule, they are always willing and able to help with any issues I have that come up."
"This software is user friendly. It has been perfect for my company's scheduling needs. Excellent scheduling and managing software. "
"It’s ease and flexibility of use. I don’t train new users how to use it, they just pick it up and go. "
Cons
"It takes some time to train all your staff to get on board with the application, but once you do then it's all systems go!"
"Looking forward to additional features rolling out. I would like the ability to manage the schedule from the app. "
"We honestly haven’t had any issues since implementing the system. "
MySchedule Reviews
Filter by:
May 2017
Michael from MiKiDo Training Centers Inc.
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
MySchedule.com has totally changed (for the best) how we will forever operate our business.
Pros
I own and operate a MMA/Crossfit training facilities in the Northern Virginia/DC Metropolitan area, with all kinds of employees/staff ranging from: personal trainers, administrative management, lead & assistant instructors, as well as subcontractors. With MySchedule its all about making the life of a business owner/manager 100 times easier! We've tried other scheduling softwares before, simply were not satisfied, and they didn't click with our employees so we were left with the old-fashioned methods of scheduling everyone (email). MySchedule is easy to use, quick to learn/understand, and most importantly has been something we as an organization are going to stick with as a crucial asset to the systems we try to have in place for our business to consistently thrive. I feel with MySchedule we are at the cutting edge of management and scheduling standards, and certainly have an edge over our competition. At this point, I don't know what we would do without MySchedule!
January 2020
David from Fairfax avi
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Game changer
Myschedule worked with my company to make sure their product exactly fit my needs. It has made scheduling a breeze and finally let us setup a way for people to pick up open shifts or trade shifts.
Pros
It’s ease and flexibility of use. I don’t train new users how to use it, they just pick it up and go.
Cons
We honestly haven’t had any issues since implementing the system.
Reasons for Choosing MySchedule
From the first phone call I had with them it was glaringly obvious they understood my needs and cared about them more than anyone else.
Reasons for Switching to MySchedule
Because the gcal just didn’t fit our needs and offered no help in getting it to.
December 2019
kristin from CVS
Company Size: 10,000+ employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
December 2019
Many features but could use enhancements
The business problems we are solving are not only time to create a schedule but also have it visible to employees outside of the workplace. We can easily set schedules to corporate demand, ensuring we stay within budgeted hours.
Pros
There are many pros to my schedule as a scheduling tool for staff. For one, you can build templates and set employees' availability. It also has the capability to set days/hours per week that employees prefer to be scheduled. Warnings appear for overtime or when employees are scheduled outside set availability. Vacation requests are easy to put in and also have a calendar function to easily assess how many employees have requested a particular day off. You can download the mobile app to approve or deny requests and employees have easy access to schedule and time off requests. I also love the over/short feature that tells me if I am under/overstaffed for a particular time of day.
Cons
There are downsides. For one, it is slow to load every time a change or edit is done. Second, templates could be streamlined. I also find that when I schedule an employee for 12:00 p.m., it likes to reset to 12 a.m. Instead of the copy function, I wish you could drag and paste an employee's scheduled day to another day.
November 2020
Trevor from Zion Peddler
Company Size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Game Changer
Problems resolved are: scheduling discipline. It’s easy to use my schedule as a way to create a space where there are no excuses. Makes firing someone for inconsistency with showing up and being reliable very black and white. Ease of sharing schedules with everyone and changing things when necessary. Tracking all of the parameters I monitor. Employees love this system and they aren’t texting me at midnight asking what their schedule is anymore.
Pros
I love the visuals aspect, and the ease / efficiency of changing things up. I have been able to let up the reins on my employees and let them start being really flexible. I’m not worried someone’s getting too many hours or that a shift is getting failed to be picked up. Saves me a lot of stress, and my employees are happy to have all the flexibility.
Cons
That I didn’t start using the software sooner.
Reasons for Choosing MySchedule
I chose my schedule because of Steve Talia. He was incredibly helpful, and got me comfortable with the software. He built my first schedule for me. Top notch guy. He’s got a customer for life.
November 2017
Tiffany from Exceptional Children's Center
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Myschedule is a great system for anyone looking to schedule their employees online.
Pros
Myschedule was a great addition for us and it was very easy to learn. I really don't know what I would do without it and it has become an essential part of our daily management. The team at Myschedule also helped us set up our whole account. Their customer service and support is really good over there. Our employees love using the phone app. It has become a great communication tool for our management and employees.
March 2019
James from Legacy
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Great product
We spend way less time scheduling our employees and dealing with communication disconnects.
Pros
My managers and employees love using it. Easy to set up and and even easier to use. One of the best parts about having Myschedule in place is that I don't have to field calls from my employees all day long anymore. These guys helped me set everything up and took the time to teach each of my managers how to use the system. They have a great staff over there. Highly recommend
Cons
Our experience with Myschedule has been nothing but positive.
January 2020
Patrick from Next Link Communications
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Great Software
Pros
Easy to use. Great support staff at MySchedule, they are always willing and able to help with any issues I have that come up.
Cons
They are still adding more features that would be of great use they just haven't implemented everything yet,. Can't wait until they add the rest of the features.
May 2018
Rob from Mikido MMA
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
MySchedule.com is one of the most intuitive and user friendly scheduling platforms I have used.
Ease of use and easy integration.
Pros
Stability, functionality, app inclusion, customer service, ongoing improvements. Template feature is great, making adjustments is easy.
Cons
Looking forward to additional features rolling out. I would like the ability to manage the schedule from the app.
January 2020
Maria from Mikido Gym
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Saves us a lot of time
It saves me time during the week. Scheduling is much less stressful for me and my employees
Pros
I like that it is simple and my employees like it
Cons
I do not like that I cannot customize exports
January 2020
Porfirio from Open Blue
Company Size: 51-200 employees
Industry: Food & Beverages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Great app
I have enjoyed using this.
Pros
I like having an app for my employees to see the schedule and request time off.
Cons
I would like to upload things to the account.
January 2018
Maria from Driftwood Cottages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2018
Excellent employee scheduling software. Very user friendly.
Pros
This software is user friendly. It has been perfect for my company's scheduling needs. Excellent scheduling and managing software.
July 2018
Angela from TopNotch Tennis
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
July 2018
MySchedule has made it easy to schedule and communicate to our Tennis Coaches site wide
Pros
It's ease of use to get people scheduled and to reflect who is not working certain times on a mas scale.
Cons
The software could improve by allowing an end date for the programs you may have if you are a seasonal based company.
September 2018
Josh from Home Care Assistance
Company Size: 51-200 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Functionality
5.0
September 2018
Awesome Scheduling Management Tool!
Pros
MySchedule has been a game changer for us! It has been amazing how organized we have been since implementing this system into our organization.
Cons
It takes some time to train all your staff to get on board with the application, but once you do then it's all systems go!
July 2019
Erinn from Spectrum Health Services, Inc.
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
MySchedule Review/Experience
Pros
The team is easily accessible. Whenever I call customer representative they jump right on any issues and has been completely helpful since day 1
Cons
"No Cons" Any issues or suggestions are taken very well and taken to the team as consideration.

Response from MySchedule.com
Replied July 2019
Thank you for your review. It has been a pleasure working with you and your team.
October 2016
Phearom from Angkor Hospital for Children
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Nursing Manager
20 years working in children hospital. My current position is inpatient department Nursing Manager, I have been much experiencing with various working places, such as Home Care Project, ICU, OPD, Surgical Unit, ER. In the hospital where I am current working, I am mostly responsible for nursing staff supervision, lecturing, and preceptor of the newly recruited employees.
April 2016
Brittney from Relish Ink
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
April 2016
amazing easy to use scheduling software
Great scheduling tool. Easy to use. Crisp layout and simple to navigate through. Fantastic customer service.
July 2019
Gabrielle from Seattle Footwear
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
July 2019
Great for our small business!
It has been a great resource for our business! I am very happy with it.
Pros
Easy to use. Tutorials were very helpful for new employees.
Cons
The software app does not have all the features that the website has, such as management tools and requesting days off.

Response from MySchedule.com
Replied July 2019
Thank you so much for your review. It is nice to hear that we have been a great resource for your business. Our team is on track to release version 2 of the phone app this coming month. This release will include management tools, time off requests, and much more!