NEOGOV is a cloud-based applicant tracking solution that caters to public sector and higher education industries and helps them to automate and manage the hiring process.
NEOGOV’s applicant tracking solution, NEOGOV Insight automates the various components of the hiring process, from job posting to communication with candidates. Insight integrates with company careers pages, allowing organizations to accept job applications through their own websites. It also enables users to post job requisitions directly to job boards and tracks interactions with recruiters and hiring managers through each step of the hiring process.
Along with accepting applications, organizations can use Insight to pre-screen and score candidates once they apply. Written tests, oral panels and performance exams can also be added to the pre-screening process.
Insight’s reporting and analytics dashboards help organizations manage their operations and get periodic information about the progress.
Support is available via phone, email and through other online resources.
Matthew from City of Savannah
Specialty: Public Sector
Employees number: 1,001-5,000 employees
it's easy to view and look things applicants, reports, and Easy to contact NEOGOV reps, versatility of product is very useful.
I think the program needs improvement in simplifying the startup process. I have used other programs such as PeopleSoft and found them much easier and more comprehensive.
James from City of Chattanooga
Specialty: Public Sector
Easy to contact NEOGOV reps, versatility of product is very useful.
Master Record Merge function can be very confusing to new users.
Training modules for new users to NEOGOV Insight are very helpful.
Richard from Travis County
Very little. Very complicated to work with and service is spotty.
Again, I think the program needs a lot of work and simplifying. I have used other programs such as PeopleSoft and found them much easier and more comprehensive. This is a very labor intensive system.
Define exactly what you need from your HRIS system, then look for programs that meet your needs. Don't judge by cost alone. You will most likely save on man hours with a system that costs a little more.
Elena from Ode
ES review 4-15
Online process of candidate application review. Ability to only review applications assigned to me.
If multiple people review the same applications there is no option to keep individual reviews answers.
Look for extra features. Like ability to tabulate answers by reviewer and assign scores.
Kristen from AAACCVB
NEOGOV customer service reps are easily accessible and very helpful. The software is easy to use and run reports to view or track applicants and employees.
A lot of manpower is needed up front to build/customize the platform. The process that this system uses is not simple, it should be easier for the end user to get through the tasks than it is. A system that is more costly may be a better fit if it is easier to use and less work for the managers up front to build out. The "look" of the site is tired and could use updating.
Dani from Visit Annapolis & Anne Arundel County
Employees number: 2-10 employees
I love the concept of being able to complete performance reviews in a digital platform. The reviews are customization by individual, position, department, etc. and it is very easy for the reviewer to complete the custom form. Custom forms are easily built as well.
Does not sync with the HR Cloud component of the software; so my company has a platform (NeoGov) for just performance evaluations. Works best in internet explorer. Cumbersome for the end user.
Jon from Arapahoe County Sheriff's Office
Employees number: 501-1,000 employees
Overall, it works fine and does most of what we need but posting a job can be cumbersome. It's not as straightforward as you would think. Also, copying a posting is not as easy as it could be to re-post the same job.
it's easy to view and look things up
has decent reporting capabilities
it's not straight forward in posting jobs
it takes a long time to copy an existing post
Jimmy from Louisville Metro Government
So this is purely a review from the hiring perspective. It is not too intuitive on how to get around in the main system but once you find your records, it is great, well organized, and provides sufficient data to make strong decisions. The tracking features to keep track of applicants are especially useful when dealing with high volumes of applications.