About NEOGOV

NEOGOV provides a cloud-based talent management suite that serves the public sector and education industries. The suite supports organizations through the entire employee lifecycle, automating applicant tracking, onboarding, training and performance management.

NEOGOV’s Insight applicant tracking system (ATS) helps organizations recruit and hire candidates, complete with compliance reporting. GovernmentJobs.com is NEOGOV's public sector specific job board that helps organizations engage and hire applicants. The suite also includes Onboard, NEOGOV's solution that ensures day-one readiness for new employees.

NEOGOV’s Perform is a performance management solution that nurtures communication, identifies and promotes employee strengths, and establishes a sense ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

143 Reviews of NEOGOV

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(82)

82

4 stars

(83)

83

3 stars

(14)

14

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 143 results

October 2021

Karissa from Pierce Transit

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Easy and fluid to use

Overall very positive compared to other ATS systems I've seen and used.

Pros

We use most of the NEOGOV features and they all work pretty seamlessly. The dashboards are easy to read and navigate to more refined details.

Cons

Some things feel a little buried where it feels like I'm digging through several screens to get where I'm going.

Reasons for Switching to NEOGOV

I changed employers so I didn't personally switch it but I like NEOGOV better thus far.

October 2021

Stacey from Bay County Board of County Commissioners

Company Size: 501-1,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2021

Voice of the Customer Drives Continuous Improvement

I have been very impressed with the software, customer support, and the demonstrated commitment NEOGOV has to it's products and clients. Innovation never stops!

Pros

I like that Neogov listens to their users' feedback. They don't just receive comments and recommendations, they use the feedback to constantly improve their customers' experience. Reliable data management and workflows.

Cons

The enhancements sometimes take a while to implement, but it's to be expected. I'm disappointed in the delay of administrator training for modules like HRIS.

Reasons for Choosing NEOGOV

Bay County has utilized NEOGOV software for over 16 years. In the last 5 years, there has been a ramp up of innovative releases that have significantly increased NEOGOV's product offering and value. The most valuable niche NEOGOV presents is that it's target customer is Government!

Reasons for Switching to NEOGOV

One-stop-shop

February 2018

Tammy from Cambrian College of Applied Arts & Technology

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

February 2018

I am the payroll manager but had previously worked in the payroll office for 7 years.

Pros

I like that we can customize the software to accommodate 5+ different employee groups which have different payroll rules/collective agreements. It allows the user to make their own changes and test to ensure results are what is expected. This software allows the user to make changes to remain compliant with legislation changes, collective agreement changes, etc.

Cons

It becomes very difficult for new users to learn the "layers" of the product and understand how integrated everything is. IMUCs, Leave Plans and "programming" type work is difficult for succession planning.

October 2021

Lisa from Prince William County Government

Company Size: 5,001-10,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

October 2021

It's Great!

Overall all, it is a great tool, especially for applicant tracking, allowing us to reassign recruitment activity, see where processes are in real time and eliminating the need for paper and Excel.

Pros

We primarily use Insight/OHC and Onboard I love the scoring and am looking forward to the enhancements.

Cons

The software tracks many steps throughout the recruitment process and allows reporting, however, it does not track the SME step as a reportable feature, which is needed for time to hire tracking. Also, the system does not allow the removal of OHC user access to specific recruitments the way it does in Insight. The Conviction Questionnaire, while easy to use, does require multiple steps.

Reasons for Choosing NEOGOV

The Neogov system was more robust and provided the resources we needed.

Reasons for Switching to NEOGOV

The system we had no longer met our needs.

October 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2021

Great suite for HR professionals

Pros

Insight: This is the product I use the most and it has greatly helped me in my job as a Recruiting Manager. I can take a candidate from the beginning all the way to date of hire in one platform. The functionality is very easy. The process also has features to promote diversity and reduce bias which is VERY important to me and the role I serve in the organization.

Cons

Customization of the PAF is tricky and I wish there were more work arounds to get this form to look that the one we use in our organization. Specifically, we cannot have gender and ethnicity on our PAFs. Very interesting since you organization is promoting inclusivity.

Reasons for Switching to NEOGOV

A lot of cities starting talking about neogov and we tried product and made the switch.