NEOGOV provides a cloud-based talent management suite that serves the public sector and higher education industries. The suite supports organizations through the entire employee lifecycle, automating applicant tracking, onboarding, training and performance management.

NEOGOV’s Insight applicant tracking system (ATS) helps organizations recruit and hire candidates, complete with compliance reporting. GovernmentJobs.com is NEOGOV's public sector specific job board that helps organizations engage and hire applicants. The suite also includes Onboard, NEOGOV's solution that ensures day-one readiness for new employees.

NEOGOV’s Perform is a performance management solution that nurtures communication, identifies and promotes employee strengths, and establishes a sense of purpose for employees. The suite also includes Learn, NEOGOV's learning management system that offers tools for productivity, safety and retention of an organization's workforce with engaging training.

Applicant tracking system
Applicant tracking system

Applicant tracking system

Onboard portal

Onboard portal

Career portal

Career portal

Performance management

Performance management

Learning management

Learning management

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8



14 Reviews of NEOGOV HR

Overall rating

3.5 / 5 stars

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George from Ghana Education Service

Industry:  Other Services

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Best App

Good app and is recommended for use in all offices

Pros

Very easy to use as it connects you easily. Gives you the room to maneuver.
Easy to connect to the net

Cons

It sometimes has compatibility issues.
Manuals for use is not sufficient.
Could be improved with ease buttons

Review Source
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Verified Reviewer

Number of employees:  5,001-10,000 employees

Ease-of-use

Customer support

Functionality

September 2018

Neogov Review

Neogov has a very high learning curve. Once I became proficient - after about 6 to 9 months later - I found the application fairly easy to navigate. However, I learn additional functions regularly as I use it. I am an expert user now, but I have been using it for 5 1/2 years. Our section has 2 other recruiters who have been there for 2 years now. They continue to ask me user questions which I then walk them through. The application is not intuitive. A user needs to know exactly where to go to perform the function they need to perform. The tutorials need to be more detailed and clear as they leave users with questions after they have completed the tutorials.

Pros

Neogov is great once you learn how it works. I like that I can customize job announcements, add point values to questions, and add photos to job announcements. I like the auto-grader if the scoring plan is set up correctly.

I like the dashboard tasks section and that I am notified when a new requisition has been approved.

I like the candidate tracking in OHC since the new update. The visual of the candidate steps on the wheel is helpful.

Cons

The bold, italic and underline capabilities in the supplemental questions has been removed. Also, I can't change the color of the font in either the job posting or the supplemental questions.

Report titles don't really reflect what information the report pulls. I have to open all related reports to find the one I need to use to obtain the information I need.

Options under applicants are in a different order and named differently under applicants for various lists in Insight and OHC.

When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name. If the approval section was eliminated, it would be much better for managers and recruiters as recruiters would receive a notification once the hire has been entered and submitted.

User access on the OHC side is confusing for managers. The owner of the requisition is the only one who can upload final recruitment documents. Access for hiring managers as well as the owner would allow anyone who is either to perform necessary functions without have to have HR change the owner.

I have created job announcements with templates that have an incorrect scoring plan, so then the auto-grader doesn't work - it fails all applicants. Then its very time consuming to figure out where the issue is in the scoring plan.



Review Source: Capterra

Rosemary from Integration Point

Number of employees:  201-500 employees

Ease-of-use

Functionality

August 2018

Fairly user friendly

Pros

Allows self evaluation, peer evaluation and supervisor evaluation.

Cons

I found some of the navigation difficult

Review Source: Capterra

Leslie from BSO

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Insight not difficult but can be cumbersome

Pros

Admin set up wasn't difficult, Dashboard is convenient, the exam plan set up and review of applications is easy. Navigating isn't difficult. The system comes with many reports and you can create your own as well.

Cons

implementation time is unrealistic, no integration with current HRIS, there are many limitations that need work arounds. After a search, if you hit back button, you have to type in the search again. Can be frustrating in ways.

Review Source: Capterra

Deborah from County of San Luis Obispo

Industry:  Public Sector

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

NEOGOV INSIGHT - Bringing Government Recruitment and Selection to Modern Day

We have implemented all of NEOGOV's modules and found them to be very engaged in collecting customer feedback/experience and continuing to improve their products.

Pros

-Help us over technology hurdles to incorporate google analytics, RSS feeds and responsive technology to our applicant sourcing for public sector.
-Integrated with our HRIS system for position control, job classes and salaries.
-Great value for the price.
-Actively listens to customer feedback for increased value and improved customer experience.
-Easily customizable and implementable within a few days without expensive consultants.
-Built based on U.S. public sector best practice. So it uses the workflow and terms that our end users understand.
-Great online help and resources for customers implementing.
-Modern user interface that is easy to understand, reducing our support costs.
-Capability to build customized reports with subscriptions that can be sent on a regular basis.

Cons

- Based on a U.S. pubic sector it is specific to government and schools not other businesses.
- Reporting tool could have more capability to aggregate data and create calculated values.

Review Source

ARLENE from GLD

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy job search engine.

Pros

Ability to search for government jobs from a variety of job levels. The search engine makes it so you can really narrow down your criteria.

Cons

Nothing to report. I like how you see a detailed description of the job you are applying for. It is easy to navigate.

Review Source: Capterra

Kristen from AAACCVB

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Okay, but I would go with PeopleSoft next time

Pros

NEOGOV customer service reps are easily accessible and very helpful. The software is easy to use and run reports to view or track applicants and employees.

Cons

A lot of manpower is needed up front to build/customize the platform. The process that this system uses is not simple, it should be easier for the end user to get through the tasks than it is. A system that is more costly may be a better fit if it is easier to use and less work for the managers up front to build out. The "look" of the site is tired and could use updating.

Review Source: Capterra

Matthew from City of Savannah

Industry:  Public Sector

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

February 2018

Neogov

Pros

it's easy to view and look things applicants, reports, and Easy to contact NEOGOV reps, versatility of product is very useful.

Cons

I think the program needs improvement in simplifying the startup process. I have used other programs such as PeopleSoft and found them much easier and more comprehensive.

Review Source

Dani from Visit Annapolis & Anne Arundel County

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Great concept, doesn't work the way I had hoped.

Pros

I love the concept of being able to complete performance reviews in a digital platform. The reviews are customization by individual, position, department, etc. and it is very easy for the reviewer to complete the custom form. Custom forms are easily built as well.

Cons

Does not sync with the HR Cloud component of the software; so my company has a platform (NeoGov) for just performance evaluations. Works best in internet explorer. Cumbersome for the end user.

Review Source: Capterra

Jon from Arapahoe County Sheriff's Office

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2017

Not as Easy as it could be

Overall, it works fine and does most of what we need but posting a job can be cumbersome. It's not as straightforward as you would think. Also, copying a posting is not as easy as it could be to re-post the same job.

Pros

it's easy to view and look things up
has decent reporting capabilities

Cons

it's not straight forward in posting jobs
it takes a long time to copy an existing post

Review Source: Capterra

Jimmy from Louisville Metro Government

Ease-of-use

Value for money

Customer support

Functionality

December 2016

From a hiring manager, it is sufficent.

So this is purely a review from the hiring perspective. It is not too intuitive on how to get around in the main system but once you find your records, it is great, well organized, and provides sufficient data to make strong decisions. The tracking features to keep track of applicants are especially useful when dealing with high volumes of applications.

Review Source: Capterra

James from City of Chattanooga

Industry:  Public Sector

Ease-of-use

Customer support

Functionality

April 2015

NEOGOV Review

NEOGOV Review

Pros

Easy to contact NEOGOV reps, versatility of product is very useful.

Cons

Master Record Merge function can be very confusing to new users.

Richard from Travis County

Industry:  Other

Ease-of-use

Customer support

Functionality

April 2015

Neogov Performance

Neogov Performance

Pros

Very little. Very complicated to work with and service is spotty.

Cons

Again, I think the program needs a lot of work and simplifying. I have used other programs such as PeopleSoft and found them much easier and more comprehensive. This is a very labor intensive system.

Elena from Ode

Industry:  Education

Ease-of-use

Functionality

April 2015

ES review 4-15

ES review 4-15

Pros

Online process of candidate application review. Ability to only review applications assigned to me.

Cons

If multiple people review the same applications there is no option to keep individual reviews answers.


Displaying 1 - 14 of 14 reviews