NEOGOV vs OnTheClock.com

RATING:

4.4

(396)

NEOGOV has 396 reviews and a rating of 4.44 / 5 stars vs OnTheClock.com which has 540 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (396)
4.7 (540)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 20, 2023
April 8, 2024
Pros/Cons
  • Pros

  • The cost how easy to use for managers employees, and HRIS administrators.
  • I have worked with many companies with implementation, and I was impressed by the assistance and setup NeoGOV had for working with their API.
  • Cons

  • Implementation time is unrealistic, no integration with current HRIS, there are many limitations that need work arounds. After a search, if you hit back button, you have to type in the search again.
  • When entering a hire, with the last OHC update, a tab for approvers now exists. This is confusing for managers as they enter some random name.
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  • Pros

  • My favorite feature is the search for certain date frame. Has saved me so much time when running payroll.
  • The interface is great on the admin side. Our employees have liked the ease of use.
  • Cons

  • They are constantly evolving so any suggestions end up being fixed before there's a problem.
  • I worse problem is older employees who have challenges with technology not wanting to use it. I have one employee I let do a paper time sheet.
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Pricing Range
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$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos