Netchex Software


 

Netchex is a cloud-based human resource (HR) and payroll management solution designed for midsize and large enterprises. Key features include recruiting and onboarding management, payroll management, tax compliance, time and attendance management and reporting and analytics.

Netchex offers an applicant tracking system that allows recruiters to define skill requirements for new openings, post job details on various online portals and websites, request applications and run background checks for selected candidates. The payroll feature offers multiple pay options, automated tax reporting and electronic IRS filing services.

With the dedicated self-service portal, Netchex helps employees to view and access their information such as PTO requests, leave balance, benefits and tax withholdings in real time. It offers various time recording options including web-based check-in, manual timesheet entry and integration with biometric devices.

Netchex is available on a pay-as-you-go model, wherein businesses pay a monthly subscription for the number of modules subscribed.

 

Netchex - ACA dashboard
 
  • Netchex - ACA dashboard
    ACA dashboard
  • Netchex - ATS
    ATS
  • Netchex - ESS dashboard
    ESS dashboard
  • Netchex - MTT employee profile
    MTT employee profile
  • Netchex - Netinsight
    Netinsight
  • Netchex - Onboarding
    Onboarding
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

58 Reviews of Netchex

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Rachel from contract
Specialty: Legal
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Netchex for payroll

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

My company used Netflex as its payroll company for over a year. Their website is easy to access and documents are easily located.

Cons

I don't have confidence that Netchex knows the ins and outs of tax issues for every state and locality.

Review Source
 
 
 
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Chris from All My Sons Moving and Storage

March 2018

March 2018

Easily used and understood by any employee

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Value
Support

Great for seeing our team and how their over time or daily hours are coming in.

Pros

It's nice to be able to check your hours and also if you're in management to see what your team is doing daily. Also nice to have easy access to your I-9 and other important info

Cons

It's only as useful as your team lets it be. You need to have people who actively update it and use it correctly to see the best functionality from it

Review Source: Capterra
 

Terry from Aer Potentia Inc.

March 2018

March 2018

VERY USER FRIENDLY.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support
Pros

KEEPS ALL EMPLOYEE INFO IN ONE PLACE, ALLOWS YOU TO TASK EMPLOYEES,
& ALLOWS YOU TO PREPARE AND CHANGE PAYROLL INFO FAST.

Cons

DOES NOT WORK FOR SCALED SALARIES, UPLOAD OF EMPLOYEE FORMS AND DOCUMENTS ARE NOT ALWAYS EASY FOR EMPLOYEES TO ADD.

Review Source: Capterra
 

John from Emergicon

January 2018

January 2018

Awesome overall Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

It makes my life easy!

Pros

Their Customer Service and Support is the best I have seen both in knowledge and friendliness.
Their product is super easy to use.

Cons

If I had to come up with a con, their custom reports could be a little more user friendly. The good news is, that if you cant make your custom report do what you want, Customer Support will.

Review Source: Capterra
 

Tahara from Consumer Club Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

my overall experience with Netchex its great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

the benefits I get from this software are the following: easily to navigate, easy post jobs internally, easy to add benefit information, easy to look as time and attendance issues. etc...

Pros

i like that it's easy to navigate the software and that it's web based I can put the application up on my phone or tablet. I can work from anywhere in the country.

Cons

What i like lease about this Software is the reporting. The reporting should give you more options to work with you should be able to create the reports use information to reference and cross reference things. I just need the reporting to be more advance reporting system.

Review Source: Capterra
 

Robert from LMG-POSM
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Awesome Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Time saving- both in completing payroll and in reports

Pros

Software is very easy to use-- very intuitive-- Payroll with another company took all day-- Netchex has helped cut that time to 1 hour

Review Source: Capterra
 

Abigail from New Century Investments

October 2017

October 2017

Very supportive staff even with the "little" things.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
Support
Pros

Pro: Can centralize a lot of the needs our company has. You can place all of employees forms and information in one place. You can smoothly transfer new hires into the system and even move them from one location to the next easily.

Cons

Con: Don't always have the luxury of being creative with some forms. When building the forms in the system for new applicants you are unable to be creative with the forms. Which can be a con. They do have pre-set options which makes decisions process easier but not always what you have built in your mind. They are great about working with you and building that across the seperate companies and they are easy to use for a new hire.

Review Source: Capterra
 

JENNY from STONEBRIDGE HEALTH SYSTEMS

October 2017

October 2017

I have worked in netchex for a few years now and It is very user friendly, and customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support
Pros

IT is easy to work in sometimes I can just figure out what to do prior to having to call the customer service dept to help me with questions that I may have

Review Source: Capterra
 

LANDA from FIRST GUARANTY BANK INC
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

My experience with this software has been a great one. Awesome to be exact.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

The benefits that we get from this software is amazing. We can get more work done in less time.

Pros

What I like most about this software is that it is user friendly. By using this software my everyday workload has become more efficient.

Cons

What I like least about this software is that there is not more educational videos and instructions. Other than that I really love this software.

Review Source: Capterra
 


October 2017

October 2017

Netchex is great overall. There are lots of resources in all aspects of payroll and human resources.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

All I need is internet access to be able to access any employee information and/or documents, from anywhere!

Pros

What I like most about Netchex is that all of my files are in one place. All I need is internet access to be able to access any employee information and/or documents, from anywhere! I also love the communication with my awesome service team.

Cons

What I like least about Netchex is that I didn't have more one-on-one training with the software from a Netchex expert or in a classroom environment. I truly feel that I would've gained much more knowledge and less initial frustration/misunderstanding about the software.

Review Source: Capterra
 

Kayla from LabTrust, LLC

October 2017

October 2017

Great Company!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
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Support

Learning about HR, great customer service, ease of use

Pros

Netchex Online is beyond easy to navigate. As someone just getting started in the HR world, Netchex has been my life saver! Their customer service has been nothing short of amazing, I call them on average about once per week. They never fail to have an answer for me, even if they have to dig to find what I'm looking for! I never have to wait any longer than a few hours to get what I need!

Review Source: Capterra
 

Donna from Standard Office Systems

October 2017

October 2017

NetChex has a lot to offer. Easy use of software. GREAT Customer Service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

Merging all three HR needs into one source (Payroll, Benefits and Time/Attendance).

Pros

The ability for employees to have everything on one system...Time and attendance, Payroll and Benefits.

Cons

Occassionally, I have run into a problem with how something is being done, the response I received, "the software can not do that" or "that is not how this works" . Then I am directed to the ideas field to input my suggestion, WHICH I don't receive a response for or don't see where any of the other users ideas are being used or being worked on.

Implementation for our company did not run as smoothly as I would have liked to have seen.

Review Source: Capterra
 

Lisa from Quality Filters, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Ease of use and having all feature in one system is great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves time with it all in one system.

Pros

Netchex is a all in one system, time and attendance, payroll and reporting. Able to access in multiple locations if need be. Love that it is cloud based.

Cons

Would like more features that can be tuned to each company. And reporting structure, more features. I would like to be able to change some of the attendance reporting. More graphing capabilities.

Review Source: Capterra
 

Barbin from Graham Holdings, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

It takes too many steps to see a report. I can't figure out how to see reports on my iphone

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support
Pros

It is easy to enter payroll and new employee info. I like the publisher feature where I can customize reports and export them to excel.

Cons

Too many steps to see a report and I can't figure out how to see reports on my iphone, specifically a General Ledger transaction report

Review Source: Capterra
 

Donna from St. James Place

October 2017

October 2017

I WOULD BE HAPPY TO RECOMMEND TO OTHER CLIENTS AND HAVE.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support
Pros

I like the fact you can move around pretty easy, I also like the fact the garnishment and other payments are made and sent during the processing of payroll.

Cons

I wish that the Holiday pay would populate but because of our different levels it can not be done. I also wish all the reports could be exported in excel also.

Review Source: Capterra
 

Brandy from Natue Nate's
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Great customer service, easy to navigate, user friendly.

Pros

The program is very user friendly with drop down menus. It has been very easy for our employees to navigate around in the tabs and to understand the set up.

Cons

The one feature that is a little uncomfortable to me is when I mass add hours, under the Earning Menu, I would like to add one lump sum of hours for an entire week instead of only being able to add one 8 hour sum which populates for the days in the chosen range of dates

Review Source: Capterra
 

Elisabeth from Good Dog Legacy, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Being a novice I needed help to understand the world of salaries

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

Doing all the job for me and peace of mind when it comes to pay taxes!

Pros

The way the software answers to my questions by highlighting where to go and indicating what to do one step at a time
Easy, once you understand the shortcuts

Cons

The technical vocabulary ... it may need a lexicon over each specific word that appears whenever selected and needed. (Helping people new in business)

Review Source: Capterra
 

Rene from St Charles Vision
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

I have been a Netchex user for about 15 years and am very pleased with the product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Ease of Use and consolidated reporting are the best features of this product. Next is customer service is outstanding.

Pros

Ease of use for simplified payroll purposes is the best feature. Customer support is always amazing, very courteous and knowledgeable. The value for the money is better then all the rest products on the market.

Review Source: Capterra
 

Judy from Southern Orthopedics & Sports Medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Very easy to use and the support is great to help you when you have questions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product is very easy to use. Online documentation is a big help when you are not sure how a function works. The support team is very good to respond to your questions in a very timely manner when you have questions.

Review Source: Capterra
 

Chiquita from The Kindezi Schools

October 2017

October 2017

I constantly have to manually enter information that I feel should be automated.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Support team responds quickly, making changes in employee profiles is fairly easy to do, variety of Netguide tasks available

Cons

Instructions are out of date, lack of future dating actions, no ability to make company changes across all employee profiles at one time, since the update a lot of admin reports and controls are no longer available, no ability to customize on-boarding to collect specific information our organizations needs.

Review Source: Capterra
 

Ashley from Research park corporation

October 2017

October 2017

It's great once you learn the system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Quick to use and customer service is really great. I always get help immediately and everyone is always polite!

Cons

It's not very intuitive. It's hard to figure out what to do, but I guess that's where customer service comes into play

Review Source: Capterra