

Netchex Software
FrontRunners
About Netchex
Netchex Pricing
Contact Netchex for detailed pricing information.
Starting price:
$12.00 per month
Free trial:
Not Available
Free version:
Not Available
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Netchex ACA dashboard
Other Top Recommended Human Resources Software
Netchex User Reviews
OVERALL RATING
Showing 1 - 5 of 129 reviews
Haley
Company size: 51 - 200 employees
Time used: More than 2 years
Review Source: Capterra
January 2022
Love using Netchex at work

John
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
January 2018
Awesome overall Experience
It makes my life easy!
Pros
Their Customer Service and Support is the best I have seen both in knowledge and friendliness. Their product is super easy to use.
Cons
If I had to come up with a con, their custom reports could be a little more user friendly. The good news is, that if you cant make your custom report do what you want, Customer Support will.
Jen
Verified reviewer
Company size: 51-200 employees
Industry: Automotive
Time used: Less than 2 years
Review Source: GetApp
March 2020
Netchex has the best value with innovative products for the company and HR Administrators
Netchex has so many learning tools, one-on-one training and webinars to help you learn the products with a dedicated team of customer care representatives that are always willing to go above and beyond to provide knowledgeable instruction and advise. We couldn't have accomplished the growth in our company without these products. Our company goal is to be the leading employer in our area and Netchex/Hireology has been a huge factor in providing tools to make that happen.
Pros
The Netchex software has allowed the HR Administrative Team to streamline so many processes with the product suite available and the ability to integrate with industry leaders. With the NetGuide feature, our department has been able to onboard new hires more effectively and efficiently which gives a better overall first impression of our company allowing us to focus on training and welcoming new employees. The NetAssist HR helps most managers and administrators keep track of HR tasks easily with a snapshot view of what needs to be performed. The NetBenefits, NetCOBRA and ACA Central product has been a tremendous time and compliance life saver. Integration with our carriers has shaved hours of time off tracking a host of these tasks. It's all built in and easy to use!
Cons
The HR department really loves all the offered products, but there are some functions that we still need. There are ways to monitor when performance reviews are happening but not a way to tie the individual performance factors for each employee in the system. It would be nice to have this as a built in the system in the employee profile instead of on paper. There is no tracking mechanism built to record personnel improvement plans or warnings. Initial set up and implementation is an extensive amount of work that was expected but exhausting for a 1 or 2 man team to stay on task and make deadlines. If considering Netchex, I would highly suggest that you assign an implementation team of 2-4 members to tackle.
Reasons for choosing Netchex
Cost compared to the totality of value in the products.
Reasons for switching to Netchex
Unfortunately, Axiom couldn't compete with Netchex's features available that encompassed so many of our needs. We were not experiencing the value or expected level of client customer service that was expected for the price we were paying.
Mitch
Company size: 2-10 employees
Industry: Accounting
Time used: Less than 6 months
Review Source: Capterra
April 2022
Using Netchex has made much of our payroll and HR processes so much easier.
Our overall experience with Netchex has been great. We really appreciate the elimination of paperwork with the hiring and onboarding process as this saves us time as payroll administrators and gives our employees the ability to fill out the necessary forms online whenever it works best for them. The product seems very sophisticated and the service team has always been very helpful whenever issues do arise.
Pros
Our favorite part about this product is how it services the entire lifecycle of the employee. It begins with hiring and putting out adds and continues through onboarding and payroll once they are employed. You can also set up helpful templates to contact interviewees or soon-to-be employees to let them know about any paper work they need to complete (all online!) or to simply send them an email you set up beforehand. The entire process can be tailored to fit however you would like it to look.
Cons
There are some areas within payroll that we wish would be more flexible and editable to match our specific needs. As with many payroll products, there are limitations with how reports can be tailored and we simply have to filter or manipulate the date into what we need it to show.
Reasons for switching to Netchex
Quickbooks was not a very sophisticated payroll product and also did not offer any of the HR functions that we were looking for.
Christopher
Company size: 51-200 employees
Industry: Airlines/Aviation
Time used: Less than 12 months
Review Source
July 2021
Netchex Nightmare
This has been one of the worst ATS programs I have used in my entire career.
Pros
While we have not had the most pleasant experience with NetChex; the payroll process is the best feature. It is super easy to use and easy to process payroll in minutes.
Cons
The tax department is horrible. We have submitted several tickets about missing state tax not being filed or paid, unemployment tax not being paid or filed, and last we have had to educate Netchex on how to pay these taxes. We have received several late fees, penalties, and notices because of Netchex. Last, every ticket is unprioritized; our tickets are open on average 5 weeks before they are fully resolved. Moreover, the talent acquisition system is horrible. The system doesn't tell you when a candidate applied for other jobs. The system doesn't generate reports that you can use to help manage the recruiting team or to increase efficiency. Moreover, when you call Netchex to get customized reports they say it isn't their system we have to contact another party to get answers and customized reports.
Alternatives Considered
Reasons for choosing Netchex
The sales guy [SENSITIVE CONTENT] sold us on the fact we would have one dedicated rep that would learn our company and be able to assist us with anything we needed. That simply wasn't true. Moreover, he promised the cost would be substantially lower than ADP without compromising the experience. This wasn't true either. Stay away from Netchex.
Reasons for switching to Netchex
Cost savings