Netchex

RATING:

4.5

(155)

About Netchex

What is Netchex? Netchex is a cloud-based human resource (HR) and payroll management solution designed for businesses of all sizes. Key features include recruiting and onboarding management, performance management, payroll management, tax compliance, time and attendance management, benefits administration and reporting and analytics. With the dedicated self-service portal, Netchex helps employees to view and access their information such as PTO requests, leave balance, benefits and tax withholdings in real-time. Our customer support model gives our clients access to a dedicated advocate and service team who learns their business specifically, giving them personalized experience every time they call. Netchex is available on a pay-as-you-go model, wherein businesses pay ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Netchex Pricing

Contact Netchex for detailed pricing information.

Starting price: 

$12.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Slide 1 of 6

Netchex Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Netchex

1 - 5 of 154 Reviews

Haley

Real Estate, 11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Love using Netchex at work

User Profile

Angela

Verified reviewer

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Netchex is always eager to help me with any question that I have. They are so knowledgeable.

We use this for benefits and payroll. It works perfect for us. I even had one of the service reps call me on a Saturday to answer my question because I was at work and needed help.

PROS

The website is very easy to use. It is pretty self explanatory on each screen. The payroll module is easy to learn and the reports are plentiful.

Jen

Verified reviewer

Automotive, 51-200 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Netchex has the best value with innovative products for the company and HR Administrators

Netchex has so many learning tools, one-on-one training and webinars to help you learn the products with a dedicated team of customer care representatives that are always willing to go above and beyond to provide knowledgeable instruction and advise. We couldn't have accomplished the growth in our company without these products. Our company goal is to be the leading employer in our area and Netchex/Hireology has been a huge factor in providing tools to make that happen.

PROS

The Netchex software has allowed the HR Administrative Team to streamline so many processes with the product suite available and the ability to integrate with industry leaders. With the NetGuide feature, our department has been able to onboard new hires more effectively and efficiently which gives a better overall first impression of our company allowing us to focus on training and welcoming new employees. The NetAssist HR helps most managers and administrators keep track of HR tasks easily with a snapshot view of what needs to be performed. The NetBenefits, NetCOBRA and ACA Central product has been a tremendous time and compliance life saver. Integration with our carriers has shaved hours of time off tracking a host of these tasks. It's all built in and easy to use!

CONS

The HR department really loves all the offered products, but there are some functions that we still need. There are ways to monitor when performance reviews are happening but not a way to tie the individual performance factors for each employee in the system. It would be nice to have this as a built in the system in the employee profile instead of on paper. There is no tracking mechanism built to record personnel improvement plans or warnings. Initial set up and implementation is an extensive amount of work that was expected but exhausting for a 1 or 2 man team to stay on task and make deadlines. If considering Netchex, I would highly suggest that you assign an implementation team of 2-4 members to tackle.

Reason for choosing Netchex

Cost compared to the totality of value in the products.

Reasons for switching to Netchex

Unfortunately, Axiom couldn't compete with Netchex's features available that encompassed so many of our needs. We were not experiencing the value or expected level of client customer service that was expected for the price we were paying.

Susan

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great Payroll Software

Very pleasant transition from our old payroll system.

PROS

Netchex is very user friendly. Payroll now takes a third of the time to complete.

CONS

So far, my experience has been awesome. The web-based timeclock can sometimes be a little tricky.

Annie

Semiconductors, 51-200 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed March 2024

NetChex Review

PROS

One aspect that I often appreciate about Netchex is its ability to automate calculations for various elements such as wages, taxes, deductions, and benefits. For example, NetChex automatically calculates overtime pay, taxes withheld, and retirement contributions based on predefined rules and employee information can save time and reduce the likelihood of errors compared to manual calculation. Additionally, intuitive interfaces that allow users to easily input and review payroll data, generate reports, and make adjustments contribute to a positive user experience.

CONS

At the moment, I cannot think of any issues as I am quite satisfied with NetChex.

Reason for choosing Netchex

NetChex offers more affordable pricing ad aligns well with the needs of smaller companies like ours.