--- title: "Netchex Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Netchex. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Netchex is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/netchex-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / [Netchex](https://www.softwareadvice.com/hr/netchex-profile/) / Netchex Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/netchex-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/netchex-profile/alternatives/) # Netchex User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 165 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 104 reviews (63%) - 4 stars: 43 reviews (26%) - 3 stars: 11 reviews (7%) - 2 stars: 5 reviews (3%) - 1 star: 2 reviews (1%) ### Most mentioned pros - It's an excellent solution that doesn't require you to move from one product to another to accomplish your employee management tasks. - I used to have to process payroll manually and trying to figure out everyone's taxes was taxing, so this has literally saved me! - The mobile app is awesome. ### Most mentioned cons - There is no feature to request a missed punch, so managers (or me) have to manually enter missed punches. - The layout of the system just feels like outdated. - Does not notify administrative team about time off requests. ## Netchex customer reviews Showing reviews 1-25 of 165 (page 1). ### Convenient and Easy to Use - Overall rating: 5/5 - Reviewer: Emily S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Product is very easy to use and makes the administrative tasks of my job simpler! I also like that employees are able to take more ownership of their information and access it for themselves. #### Cons Sometimes employees are left off of reports (like the time and attendance detail report) which necessitates checking their account to make ensure whether they clocked in or not. --- ### Netchex is an "all-in-one" solutions for HR - Overall rating: 5/5 - Reviewer: Kevin H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Payroll process are streamlined, editing of time, time approval, are easy. The mobile app is awesome. Employees have a self-service type interface that allows for time-off requests, tax documents, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Netchex can do pretty much all things HR: from payroll to annual evaluations and tracking of training and education. It's an excellent solution that doesn't require you to move from one product to another to accomplish your employee management tasks. #### Cons I don't have any issues/cons with Netchex. The interface is user-friendly, and I really like the mobile app. #### Reasons for switching to Netchex I worked for a different company and used paycom. --- ### Great Company - Overall rating: 5/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Netchex is a fantastic payroll provider that goes above and beyond to help clients. I can't speak highly enough about them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the integrated platform. With our old payroll company you would have to make the same change in several different areas of the software. With Netchex it only takes once. This system is so user friendly it makes training a breeze. And the customer service is second to none! #### Cons The only downside for me is I wish the time and attendance side was a little more updated with options. --- ### Netchex has the best value with innovative products for the company and HR Administrators - Overall rating: 5/5 - Reviewer: Jen M. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Netchex has so many learning tools, one-on-one training and webinars to help you learn the products with a dedicated team of customer care representatives that are always willing to go above and beyond to provide knowledgeable instruction and advise. We couldn't have accomplished the growth in our company without these products. Our company goal is to be the leading employer in our area and Netchex/Hireology has been a huge factor in providing tools to make that happen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Netchex software has allowed the HR Administrative Team to streamline so many processes with the product suite available and the ability to integrate with industry leaders. With the NetGuide feature, our department has been able to onboard new hires more effectively and efficiently which gives a better overall first impression of our company allowing us to focus on training and welcoming new employees. The NetAssist HR helps most managers and administrators keep track of HR tasks easily with a snapshot view of what needs to be performed. The NetBenefits, NetCOBRA and ACA Central product has been a tremendous time and compliance life saver. Integration with our carriers has shaved hours of time off tracking a host of these tasks. It's all built in and easy to use! #### Cons The HR department really loves all the offered products, but there are some functions that we still need. There are ways to monitor when performance reviews are happening but not a way to tie the individual performance factors for each employee in the system. It would be nice to have this as a built in the system in the employee profile instead of on paper. There is no tracking mechanism built to record personnel improvement plans or warnings. Initial set up and implementation is an extensive amount of work that was expected but exhausting for a 1 or 2 man team to stay on task and make deadlines. If considering Netchex, I would highly suggest that you assign an implementation team of 2-4 members to tackle. #### Reasons for choosing Netchex Cost compared to the totality of value in the products. #### Reasons for switching to Netchex Unfortunately, Axiom couldn't compete with Netchex's features available that encompassed so many of our needs. We were not experiencing the value or expected level of client customer service that was expected for the price we were paying. --- ### New found love! - Overall rating: 5/5 - Reviewer: Belinda C. - Verified reviewer: Yes - Industry: Warehousing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was a little skeptical at first because I was running payroll in house for many years of being the payroll coordinator for my company so I was very hands on. We did try outsourcing with a company called Paycom but that turned out to be a total nightmare. We got lucky joining the Netchex family and after getting the hang of the software, having the Netchex team members always a phone call or email away ready to help and their software meeting our needs, its been the best transition. Not to mention, I'm still very hands on with my payroll/hr production. #### Cons There is nothing I can really say that I dislike about the software. #### Reasons for switching to Netchex Paycom just wasn't providing the positive support we needed. --- ### Series of Unfortunate Events - Overall rating: 3/5 - Reviewer: Rachel B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered The experience we were sold and the experience we received have been in polar opposition. The sales team was involved and detailed but the staff at Netchex appear to be not well trained and far from experts in payroll and HR processing. Management will address concerns but there is no follow up and issues persist from month to month and years. The entire experience has been very dissappointing and challenging. We moved to Netchex to create efficiencies within our limited staff responsibilities and have ultimately created more work for accounting, payroll and HR. We have zero confidence in the ability of the Netchex staff and software to provide accurate results and recompute everything. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros Sales team showed a software that was completely different than the software that we have. Sales team shared a seamless approach to payroll in a time that we needed simplicity. The payroll processing is not complicated and fairly straightforward to navigate as long as your business is limited in size and scope of personnel. #### Cons Time and Attendance needs a new programmer. The current software cannot maintain accrual based PTO, retro PTO or rollovers between banks. The tax department does not know basic tax laws - it took over 6 months to get a corrected W2. We filed Employee Retention Credit with our former vendor because of the lack of confidence in processing tax forms. There is no dedicated customer service representative - it is a call center. We paid for NetBenefits to integrate with our health insurance provider and there has been no file transfer take place in almost 2 years. #### Reasons for choosing Netchex Sales team presented a more integrated payroll approach and dedicated representation. The technology was sound and the references that I spoke with had good experiences - their size and organization type were different from ours which I believe contributed to the good experience. Netchex is simple minded. #### Reasons for switching to Netchex We were having trouble integrating the PTO and payroll processes and were looking for excellent customer service at a reasonable price. --- ### This was so helpful with opening a business - Overall rating: 5/5 - Reviewer: Haley B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I loved using this for payroll for St. Tammany hospital. It was easy, affordable, and I had payroll done so fast #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EVERYTHING!!!!! The support when help was needed, clocking in and out, security, and just my employees being at ease #### Cons Maybe the log in could be different. There was nothing bad to say about it. It is the payroll I will be using for all of my life. --- ### Only use Netchex if all you need is a basic payroll system - Overall rating: 1/5 - Reviewer: Callie F. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered If you are used to Paycom or are more modern in technology, this system will drive you crazy. This system makes my job harder in every aspect outside of payroll. Everything is the long way around. Let me give you a tiny snip of information to see what I am referring to: all holidays have to be manually added to timecards every time (there is no way to place your holidays in to auto place it for that day based on pay group etc.), no reports that are created can be ran to PDF, and while on reporting, there isn't a feature to search for what you are looking for. You have to click around to find where the item is to add it to your report. There is no feature to request a missed punch, so managers (or me) have to manually enter missed punches. I mean, I could go on for hours about how this system has made my life harder. If I could go back to Paycom, I would run not walk. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros -Payroll is not very complicated. -Customer service is great. #### Cons This system is a payroll system and that alone. Yes, they offer other "features", but know this is one of the most outdated systems I have ever used. --- ### NETCHEX REVIEW - Overall rating: 3/5 - Reviewer: Yuri B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it is an OK system not great but will get the job done. Its a cheaper system to so if your looking to save money use this. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The Pros of Netchex is that you can use this for time keeping and to see how many hours you worked and paystubs. #### Cons The Cons of Netchex is that it feels like an old system. The layout of the system just feels like outdated. --- ### Assistant manager - Overall rating: 4/5 - Reviewer: Emily S. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was great. It was easy to navigate and go through the whole process with out incident #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the accuracy and in the payroll and security which helps to ensure the privacy of each employee #### Cons There is nothing that I least liked about this product. It was valuable and informational all around --- ### Like the ability to track all time - Overall rating: 5/5 - Reviewer: Ericka L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Happy with the service and will maybe consider using it again in the future. Right now we are just using another product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and easy to track employees time. Easy to change any time that was missed or to add PTO hours. #### Cons There is really nothing that was bad about the service. We used it and it was helpful for all of the things we needed it for. --- ### Simple to keep track of hours worked - Overall rating: 5/5 - Reviewer: Holly L. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros You are able to see your employees hours to make sure they are not going into overtime. #### Cons Switching from employee to manager can be difficult. I always have to use a new browser to switch over. --- ### Great for Mid-Sized and Small Companies with Simple Payrolls - Overall rating: 4/5 - Reviewer: Kelli M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered We went onboard with Netchex during a growing stage of our company. Netchex was ok for us and definitely filled a need and got us where we needed to go during that period of time and for that we are grateful. However, the payroll / benefits system was not setup with "effective dating" that worked while we were with them. Meaning, major updates like annual increases and open enrollment changes for our 4000 team members had to be frantically entered in the time between one payroll processing period's closing and the next payroll processing, which can be challenging when you have union and weekly locations. There also was no mass approval option for open enrollment, which was a major challenge on our benefits team. Multiple times we were told that the issue was fixed but it never worked properly while we were there, resulting each year in massive situations where either the new benefit rate would be applied too early or the old rate would apply too late, meaning lots of payroll corrections. Again, their software would be just fine for a company that has a basic, uncomplex payroll with up to 1 or 2 thousand team members. We just outgrew their available functionality with our complex needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The simplicity of the software Ease to use Relatively easy to setup #### Cons Not easily scalable to company growth Reporting is antiquated - must be an excel guru for reporting to be ok - Basic reports are fine but report writing tool is difficult to navigate and sometimes just doesn't work (times out trying to query) #### Reasons for choosing Netchex Software flexibility in setups. #### Reasons for switching to Netchex We needed software that could handle our benefits enrollments. --- ### Great Product for small business needing capabilities from an online HRIS. - Overall rating: 4/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Overall we have been happy with Netchex. They provide us with all the necessary tools we need to get the job done. As we get larger in size I will need to start looking at companies with more in depth capabilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Netchex has by far the best customer service in the industry. You are never on hold and you always get to speak to someone onshore. #### Cons Some of the features that I feel are most important are kind of archaic. The time management part looks and feels old and hard to edit and make changes. #### Reasons for choosing Netchex Price point. --- ### Netchex Payroll Service Great Software - Overall rating: 5/5 - Reviewer: Sue C. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are very satisfied with Netchex, it takes the burden of Payroll and tax reporting off of our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We find this software very easy to use, has a wide variety of features and reports. We have tried other Payroll services and they do not compare to what Netchex offers in features. Customer Support is very good and fast to respond. #### Cons I have not found anything to date that we do not like about this software. --- ### Netchex works - Overall rating: 5/5 - Reviewer: bridgette k. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The pros about Netchex is that it allows for a streamline and user friendly process as it relates to recording time and payroll. At one times, employees were even able to clock in on their phones because it was protected by a firewall. #### Cons Although I did not experience this, some employees ran into an issue when connecting Netchex to a certain early wage access app. But overall, I have no complaints. --- ### NetChex processes payroll without error every time. They are rapidly upgrading the user experience. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Efficient, effective payroll processing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that it takes on the complexity of payroll processing and allows me to focus on motivation of employees. #### Cons The user interface was lacking for a long-time, but recently has become much better. The best to overcome this would be to pay users to come demonstrate to NetChex software developers how they are using it. --- ### Netchex experience so far - Overall rating: 5/5 - Reviewer: Nesi L. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Overall an pretty good experiece. No problems that I couldn't solve. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I started this job two months ago and have been using Netchex for my clock in/out and timecard/payroll/direct deposit information. It is great to be able to look at past pay periods and that your timecard is updated daily with hours and pay. #### Cons If I forget to clock in or out the system will not let me fix it. I have to call human resources or get a manager to do it. There are no reminders. It diesn;t save login information so you have to type credentials several times a day (if you check out and back in for lunch too). Sometimes the geo tracker is off and you have to walk around the building tryung to find a better spot to be able to clock in/out. --- ### The ease of use with Netchex was apparent from the beginning! - Overall rating: 5/5 - Reviewer: Michelle W. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There are things that presented challenges early on that have been changed and simplified over time. I am sure there is room for expansion and growth but, the team at Netchex seems to work diligently to stay at top of the game!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From an Administrator stand point, Netchex works well and was easy to pick up! From the side of the End User, I think this product is fabulous!! The security enhancements added recently have given me a sense of security that was questioned before. I love the fact that I am able to access my check stubs, W-2's and other information I haven't been able to access with previous employers. While I know there are many companies out there that offer this type of service, the support with Netchex has been impeccable!! The product overall has served us well and we look forward to continuing to grow with Netchex into the future! --- ### Netchex is a great product to use for payroll and HR compliance and reporting - Overall rating: 5/5 - Reviewer: Elizabeth G. - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a easy product to use and navigate. I guess if I had one issue is that we are not able to go back into the system to change termination reasons. We have to rehire and then re-terminate the employee which actually is an issues when pulling reports. If they could correct this and allow us to make the corrections without having to rehire, that would be beneficial and make a better and cleaner report. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is easy to use and navigate. I have had excellent and professional customer service with the Netchex staff. The NetCommunity and Support services are a great way to get answers quickly. It is a great product for our purposes and company size. We could be more efficient if we used all of the products and services we currently have. I am gradually working on updating the system with information to better fit our company needs for tracking information and for reporting. --- ### Outstanding Company Providing the Very Best Human Resources and Payroll Administration Services - Overall rating: 5/5 - Reviewer: Laura D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Netchex is WONDERFUL! I have now used Netchex for approximately 7 years. Netchex was the company we used at my previous employer, and after coming to my current job, I knew we needed them here too. The program we were using was obsolete, and I had already seen what Netchex could do and how great they are. It wasn't long before we had them here, and everyone has been continuously impressed by the services they provide. Back when the new ACA regulations went into place and even now with the whole COVID-19 situation, Netchex just continues to knock it out of the park. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very user friendly. It makes our jobs in HR/Payroll hassle free. #### Cons Honestly, I can't think of one thing that I do not like about this software. #### Reasons for switching to Netchex The previous software we had just could not compare to the services Netchex offers. --- ### Easy to use. Intuitively built. Help links easy to find. - Overall rating: 5/5 - Reviewer: Linda Turner P. - Verified reviewer: Yes - Product usage: Used weekly for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It makes the portion of my responsibilities dealing with payroll and HR seamless and removes the pressure of remembering ever detail. Absolutely decreases my stress level. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is logical, making it very easy to move through and complete tasks quickly. It you hit a snag, the help links are at your finger tips and written in a straight forward complete manner. #### Cons Learning to remember the printed reports show up at the bottom of the monitor screen as an icon instead of auto populating. --- ### Easily used and understood by any employee - Overall rating: 4/5 - Reviewer: Chris M. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great for seeing our team and how their over time or daily hours are coming in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's nice to be able to check your hours and also if you're in management to see what your team is doing daily. Also nice to have easy access to your I-9 and other important info #### Cons It's only as useful as your team lets it be. You need to have people who actively update it and use it correctly to see the best functionality from it --- ### Awesome Support - Overall rating: 4/5 - Reviewer: Megan G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our client support team is great! They're helpful and responsive. The onboarding process has been amazing in that it automated how we bring people into our company. The experience has been a significant improvement from how we used to do it. Love having all new hire paperwork completed electronically! #### Cons Updates and rollouts have not gone very well or been communicated well this year. Also, effective dates in the system mean nothing when it comes to payroll -- they're not tied to when deductions go into effect. --- ### Great product and easy to use. - Overall rating: 5/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, employees love the app. #### Cons Sometimes it can run slow or the site will go down but does not take long to get everything back up and running. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/netchex-profile/reviews/?page=2) --- Netchex Reviews, Pros and Cons - 2026 Software Advice