Netchex
About Netchex
Awards and Recognition
Netchex Pricing
Contact Netchex for detailed pricing information.
Starting price:
$12.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Human Resources Software
Most Helpful Reviews for Netchex
1 - 5 of 152 Reviews
Haley
Real Estate, 11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed January 2022
Love using Netchex at work
Angela
Verified reviewer
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Netchex is always eager to help me with any question that I have. They are so knowledgeable.
We use this for benefits and payroll. It works perfect for us. I even had one of the service reps call me on a Saturday to answer my question because I was at work and needed help.
PROSThe website is very easy to use. It is pretty self explanatory on each screen. The payroll module is easy to learn and the reports are plentiful.
Jen
Verified reviewer
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Netchex has the best value with innovative products for the company and HR Administrators
Netchex has so many learning tools, one-on-one training and webinars to help you learn the products with a dedicated team of customer care representatives that are always willing to go above and beyond to provide knowledgeable instruction and advise. We couldn't have accomplished the growth in our company without these products. Our company goal is to be the leading employer in our area and Netchex/Hireology has been a huge factor in providing tools to make that happen.
PROSThe Netchex software has allowed the HR Administrative Team to streamline so many processes with the product suite available and the ability to integrate with industry leaders. With the NetGuide feature, our department has been able to onboard new hires more effectively and efficiently which gives a better overall first impression of our company allowing us to focus on training and welcoming new employees. The NetAssist HR helps most managers and administrators keep track of HR tasks easily with a snapshot view of what needs to be performed. The NetBenefits, NetCOBRA and ACA Central product has been a tremendous time and compliance life saver. Integration with our carriers has shaved hours of time off tracking a host of these tasks. It's all built in and easy to use!
CONSThe HR department really loves all the offered products, but there are some functions that we still need. There are ways to monitor when performance reviews are happening but not a way to tie the individual performance factors for each employee in the system. It would be nice to have this as a built in the system in the employee profile instead of on paper. There is no tracking mechanism built to record personnel improvement plans or warnings. Initial set up and implementation is an extensive amount of work that was expected but exhausting for a 1 or 2 man team to stay on task and make deadlines. If considering Netchex, I would highly suggest that you assign an implementation team of 2-4 members to tackle.
Reason for choosing Netchex
Cost compared to the totality of value in the products.
Reasons for switching to Netchex
Unfortunately, Axiom couldn't compete with Netchex's features available that encompassed so many of our needs. We were not experiencing the value or expected level of client customer service that was expected for the price we were paying.
Susan
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great Payroll Software
Very pleasant transition from our old payroll system.
PROSNetchex is very user friendly. Payroll now takes a third of the time to complete.
CONSSo far, my experience has been awesome. The web-based timeclock can sometimes be a little tricky.
Sally
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed January 2020
Regret the Choice now
I have been with them for like 9 years now, and have explained above why I have been with them. I do not want to go thru the hassle and pain of transferring the enormous data over to a new software, waste of time, money, energy. But I might reach the end of my patience soon, and just move to another one.
PROSWell, it is like any other payroll software. When I selected it about 9 years ago, I had other options, but their representative was very persistent and offered a good price. At that time, I used to travel often and was looking for a software where I could do my payroll online and this was one of the features offered, so I opted for it. Like I said there were options, and all the softwares I was looking at offered it, so it was a question of making a choice and I made it.
CONSFor about 8 years, we had the swipe clock, and there was definitely the issue of 'buddy punching', so we decided to do the biometric clock. Again, I had a couple of other options, but I am sure everyone is aware of how much time and energy goes into inputting data for all the employees. Only one of our companies has 100 employees and we have more than one. It is a laborious task, which I already went thru when I moved from another software to this one. It was a painful procedure, inputting socials, dates of birth, addresses, telephone numbers, exemptions and what have you. Having gone through it once, I wouldn't want to do it again, which is the only reason, I am hesitant to move to another company. Well my problems started when we moved to the biometric clock. Either they have not given us the right hardware, or I don't know. But almost every 2 weeks, I see the punches from the clock have not uploaded to the software. In the 8 years that I had the previous clock, it might have happened maybe 4 times, so an average of once in 2 years, that was ok right. But this is like once every 2 weeks, and I have informed them. they replaced the clock once, but the same thing is happening again, so maybe it is a software compatability. But if is frustrating. Wastes a lot of my time, and they don't seem to have an answer
Reason for choosing Netchex
The representative was persistent and used to visit my office often.
Reasons for switching to Netchex
At that time, they did not have online capability.