Hubstaff

RATING:

4.6

(1479)

About Hubstaff

In today's ever-evolving work environment, maintaining peak productivity while ensuring a positive employee experience is a challenge many organizations face. Hubstaff stands at the forefront of solving this challenge, offering a comprehensive workforce analytics software solution that caters to the unique needs of remote, hybrid, and in-house teams. Our platform is designed to seamlessly integrate with over 30 apps, enabling businesses to operate more efficiently and effectively. Core Features - Diverse Integration: Effortlessly integrates with a plethora of apps, ensuring smooth business operations. - Advanced Monitoring: Offers robust time tracking, screenshots, activity, URL, and app tracking, alongside detailed workforce analytics metrics. - Financial Managemen...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Hubstaff Pricing

Pricing starts at $7/month for 1 user on the simple plan. Bigger packages are available for bigger teams. Premium plans include additional features to the simple plans, like integrations, automatic payroll, app, online timesheets, url tracking and more. Premium plans start at $10/month for 1 user.

Free trial: 

Available

Free version: 

Available

Hubstaff Dashboard: See time tracked, activity, screenshots, project management needs, and more in a single, intuitive dashboard.
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Hubstaff Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hubstaff

1 - 5 of 1,476 Reviews

Jen

Marketing and Advertising, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

The ONE software you need to track your remote staff

User Profile

Ashish

Verified reviewer

Online Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

The best Employee Monitoring Software in Market for Remote Employees

It was a great experience, the software is scalable and affordable. It only adds cost upon usage which is critical.

PROS

As a company with lots of employees working remotely for us, we need strong software to monitor employees' performance and act according to the efficiency analysis. Its best feature is idle time management which helps you know if some employee is sitting idle.

CONS

Customer support is delayed a bit. We sometimes faced problems with Windows computers, this is somewhere Hubstaff needs to work it more user-friendly for Windows.

Reasons for switching to Hubstaff

Cross OS compatibility is comparatively much more smooth in Hubstaff.

User Profile

Roldan

Verified reviewer

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Using Hubstaff for 5 years more. Seem it has improved!

Really just fine. What more should I look for as a freelancer who just need to track time for a project. Then send a a simple invoice at the end. As far as I'm concerned, I have a good experience with the app. If I have to suggest, maybe as a UX/UI Designer, they can enhance the looks an feel of the software to make it more professional and appealing to users.

PROS

Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

CONS

It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

Reasons for switching to Hubstaff

I'm switching from Hubstaff and Time Doctor before. But eventually, stayed with Clockify. I don't know but Clockify is just a the right cocktails of simplicity, interface appeal, reliability and being slick.

Vendor Response

Hey Roldan, thank you for submitting this review for Hubstaff! We are happy to hear that you are enjoying using Hubstaff for your time tracking needs. We want to continually improve the platform and our offerings, so we do welcome all feedback onboard. Please feel free to go to https://roadmap.hubstaff.com/ and add any ideas for features to be implemented.

Replied March 2022

Jana

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

A great tool for time tracking

PROS

How easy it is to use, especially the attention to UX on the website

CONS

Sometimes the pages are difficult to load. Oftentimes, it's due to my network but sometimes when everything else works fine, Hubstaff won't load. Not a con, just something that bothered me a few times.

Annie

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Worst Customer Service, and Not Working for online time tracking

Very poor and disappointing, i hope the management can take time reading my feedback. I want to cancel my service.

PROS

.

CONS

I used to like husbtaff until i've got a problem of not getting it work and tried to sort this with customer service but they are very poort in attending yoiur enquiries, and they don't have a voice support. Imagine having technology but no one can walk you through to fix the issue.