---
title: "Hubstaff Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Hubstaff. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Hubstaff is a good fit for you!"
source_url: "https://www.softwareadvice.com/hr/netsoft-hubstaff-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Hubstaff Reviews

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# Hubstaff User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 1,615

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.4/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 1,081 reviews (67%)
- 4 stars: 397 reviews (25%)
- 3 stars: 94 reviews (6%)
- 2 stars: 15 reviews (1%)
- 1 star: 28 reviews (2%)

### Most mentioned pros

- It has enabled me to manage and oversee the work of a global team, ensuring that our clients’ projects are completed properly and on time.
- Screenshots and activity rates running in the background meant we had an accurate picture of productive hours without anyone manually logging anything.
- Hubstaff enables users to log time spent on various tasks and technical projects, provides tools to oversee employee activity, and allows for task creation, responsibility assignment, and progress monitoring.

### Most mentioned cons

- Nothing was bad about Hubstaff, but having it record my screen the entire time while I was working on tasks felt a little like an invasion of my privacy, as I felt forced to stay on certain webpages the whole time while working.
- the features are limited compare to their competitors like webwork etc. interface is also like an old version pc application.
- The timesheets are a joke - manual tracking is inconsistent and manual entries after the shift for payroll purposes are clunky and time consuming, especially for long shifts where you need to record a meal break.

## Hubstaff customer reviews

Showing reviews 1-25 of 1,615 (page 1).

### Excelllent Tool

- Overall rating: 5/5
- Reviewer: James M.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Simple desktop and mobile timers make clocking in straightforward. Automated screenshots, activity scores, and GPS location features make payroll and proof-of-work clear for managers.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

​Integrates smoothly with payment processors like Wise, PayPal, Payoneer, and Bitwage.​Integrates seamlessly with project management systems like Trello, Asana, Jira, and ClickUp

#### Cons

​Screen capture, activity percentage scores, and idle-time detection can feel overly strict or distrustful to employees if not communicated clearly.

---

### Four Years with Hubstaff: A Practical and Dependable Worldwide Experience

- Overall rating: 5/5
- Reviewer: Arij S.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I’ve been using it for the past four years, and it’s been incredibly helpful. It has enabled me to manage and oversee the work of a global team, ensuring that our clients’ projects are completed properly and on time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Hubstaff offers an intuitive user experience. You can usually find your way around without any support. If you ever feel stuck, their help pages are clear and genuinely useful. And if you still need assistance, their support team is responsive and helpful. They also continue to roll out new features based on client feedback, which shows they listen and keep improving the platform.

#### Cons

They may need to add more reports, which they’ve been working on, as I keep seeing new ones being added over time.

#### Reasons for choosing Hubstaff

It has all the features that we need. Other alternatives did not have them all.

---

### Easy to use but performance tracking is not always accurate

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Still great for time tracking, but accuracy in performance metrics is lacking. It could use an update for how it collects performance data

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Very easy to use, performance management is all in one place, great for accountability and productivity management

#### Cons

Productivity stats are very arbitrary at times. Some days it will say productivity was at 30% when I worked a full day. Not an accurate depiction of actual productivity

---

### reliable but can improve by adding more features

- Overall rating: 4/5
- Reviewer: Marco B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

it is good. straight to the point time tracker but serves its purpose. tracking timecards and activities.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

hubstaff subscription is cheap than the other time tracking app. it's easy to use because there are not much details on its interface. Admin can easily track employee productivity for payroll.the performance, speed and reliability is good.

#### Cons

the features are limited compare to their competitors like webwork etc. interface is also like an old version pc application.

#### Reasons for switching to Hubstaff

webwork offer more features for time tracing, productivity monitoring and detailed activity features

---

### HubStaff - for time tracking honest review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it was a good tool to manage tasks and track team members work around. Amongst other time tracking tool, if you have budget, go over this one.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We get the moneys worth in functions available comparable to other time tracker. HubStaff can be modified on how long the admin wishes to make screenshots on the work space. The app is user friendly. Navigation wise it's not that difficult to understand the statistics of team, whether on what website they spend most of their time.

#### Cons

Sometimes, productivity is not properly accurate. It differs, sometimes in the number of times we move from one tab to the other or one screen to the other.

#### Reasons for switching to Hubstaff

Costing. The company needed to shift from a more affordable and budget friendly app.

---

### OK but not for us

- Overall rating: 3/5
- Reviewer: Michael Y.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

It’s just ok. Not worth the high price for a smaller team. I think we will revisit if we grow bigger.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

It’s a huge app with lots of functionality. It’s also quite expensive. For someone like me I would prefer less functionality and a lower price.

#### Cons

Hard to get quick access to data and almost impossible to connect to a payment system in a simple way. Don’t want to use gusto and everything else’s is not good enough.

#### Reasons for choosing Hubstaff

Price and ease of use. Much simpler and less expensive systems out there

---

### Best CRM & Accounting Client Management

- Overall rating: 5/5
- Reviewer: Aasil I.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The software is excellent—I really like it. We've been using it for a long time, and it continues to meet our needs effectively. It's reliable, user-friendly, and has become an integral part of our workflow.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really like the application—it’s user-friendly, and makes it easy to store client details and manage tasks efficiently through its CRM features. The interface is intuitive, and navigating between different client profiles and records is seamless. Additionally, the integration with Hubstaff is a great feature. It allows for accurate time tracking, productivity monitoring, and provides valuable insights through detailed reports. This helps in managing teams and tasks more effectively, especially for remote or hybrid work environments. Overall, it's a solid tool for both client relationship management and team productivity tracking.

#### Cons

One thing I find a bit inconvenient is the requirement to create a project separately after adding a client. For me, this feels a bit unintuitive. Ideally, the option to create a project should either be integrated into the client setup flow or prompted immediately after the client is added. It would streamline the process and save time, especially when onboarding multiple clients in a short period. A more seamless workflow between client creation and project setup would definitely enhance the overall user experience.

#### Reasons for switching to Hubstaff

Better CRM & user friendly. Canopy did not have much features.

---

### Great Platform!

- Overall rating: 5/5
- Reviewer: Lydia W.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Support with the system (Kayal) has been incredible, and we appreciate the enhancement requests that we have put in that have been granted!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the layout of the platform, and the reporting it offers. It is easy to navigate and support has helped me learn functions and show what we have not utilized, to make more of the platform. Very helpful!

#### Cons

Some of the functionality with the time syncing entries. I wish there was a way to allow members to edit after an entry is completed, or the next day after it locks, and be able to pick and choose who those people are. Just to have more customizable options!

#### Reasons for choosing Hubstaff

We did not find something set up the way this platform is set up, we did look at Asana and Microsoft options.

---

### Exactly what I needed for my remote workers

- Overall rating: 5/5
- Reviewer: Isaac M.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love it. It is affordable as I’m able to only pay for the staff who actually use the app. I. An manage my overseas team conveniently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The app helps me know who in my organization is working and what they spend their time working on. How would you trust people working from home to work when expected to work?

#### Cons

Some of the features I need I must pay for extra adding which adds to the total cost. The idle time should automatically never count as part of tracked time- sometimes it does!

#### Reasons for switching to Hubstaff

There was capability to pay monthly and I needed it.

---

### Excellent application for the remote control of your agents.

- Overall rating: 5/5
- Reviewer: Milton A.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

A complete application for the control of our remote agents. We are very happy with it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

A system that is easy to use, easy to deploy to the whole team remotely, transparent with its functions and with many tools for smooth human resources, control and invoicing.

#### Cons

So far, we have no complaints. The technical support has been helpful and the information is easy to digest.

#### Reasons for choosing Hubstaff

I base it on the quality of the product, UI, UX, extra functionalities, etc...

---

### Always accurate

- Overall rating: 5/5
- Reviewer: nayeli p.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have been using Hubstaff for the last 4 years and I like it

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

That it provides accurate time tracked and I get paid as it is

#### Cons

That sometimes I might forget to start the timer

#### Reasons for switching to Hubstaff

Your product is easier to use. Some other services at hard to understand

---

### my experience with this platform is great

- Overall rating: 5/5
- Reviewer: Andrew P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

OVerall smooth and not much bad to eport. Everything was working just as expected. The support team was helpful and easy to get in touch in which is always great when you dont have to wait a very long time to get a real person to help.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very good analytics , reporting and visibility. Super simple to use and sign up. managing staff / teams is direct and easy. It was real helpful to navigate through teams and employees to see what they are doing and their numbers

#### Cons

I would say we haven't had much issues. I remember when i've attended meeting or watched trainings since my mouse or keyboard wasn't moving it reported low activity. However i was actively talking and paying attention.

---

### Choose annual pricing carefully

- Overall rating: 1/5
- Reviewer: TJ B.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Well - it was all fine until you realize there is absolutely 0 flexibility in the annual plan. Been a member for a number of years with HubStaff, and have paid annually. Downsizing my team and wanting to cancel our membership; however - they're unwilling to offer any sort of refund. I suggested that they simply run the math to assume we were paying the higher monthly rate for the year, and refund us the difference - that way we have earned no discount, and if anything - they come out ahead for having gotten paid early. Nope - just flat out refusal. Shame - went from enjoying their software to feeling like a money grab. Oh well - better software out there for cheaper anyway. I wouldn't come back nor choose them if I were starting fresh.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Time tracking software is accurate, scheduling is nice, it's a feature complete product so can't complain there.

#### Cons

A bit expensive per user for what's offered, and too much functionality is locked behind additional costs. Thankfully, the core product is accessible on their main plan. What I didn't like was that they were completely unwilling to refund a portion of the annual plan - even though I suggested they calculate it to assume we pay the higher monthly rate for what we've used, and refund the difference, which is a completely fair approach - but this was just flat out refused. Put a sour taste in my mouth for the whole experience.

#### Vendor response

Hi TJ! Thanks for sharing your feedback and I’m sorry to hear about your experience. Like most SaaS providers, we don’t offer prorated refunds on annual subscriptions. When you selected the yearly plan, it came with a discounted rate in exchange for a full-year commitment. Since the subscription is being canceled before the end of that period, we’re unable to issue a refund for the remaining time. I completely understand that this may not be the outcome you were hoping for, especially after being with us for so long. We appreciate your time with Hubstaff and the support you’ve given us over the years. If there’s anything else we can assist with or help clarify, please feel free to send us an email at support@hubstaff.com.

Replied July 2025

---

### Not conducive to sales or similar

- Overall rating: 1/5
- Reviewer: Clint S.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

-10/10. doesn't even register on the scale. There is zero benefit to this tool for a role that is results driven (sales/BD)

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Not a bloody thing. Salaried employees (Sales/Business Development) within our organization are now punished if we are not in front of a screen. How many deals are sold punching keys?

#### Cons

babysitting and micromanaging professionals 101. For roles like sales, Business development - it is more important to have screen time rather than build relationships (you know actual results). Spare me the "manual" entry BS - that's what a CRM is for.

---

### TERRIBLE customer service, fraudulent charges.

- Overall rating: 1/5
- Reviewer: Jennifer P.
- Verified reviewer: Yes
- Industry: Photography
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have had a terrible experience with this company and 100% do NOT recommend them. They do not care about their clients at all.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

In the beginning it was affordable and worked fairly well. It was easy to use and seemed straightforward.

#### Cons

Hubstaff autobills without notice, and they charged me TWICE what I signed up for. They signed me up for services I don't use and then charged me for it. I do NOT recommend this company. Also, their service fails ALL the time meaning I need to spend time manually adding time to time sheets.

#### Vendor response

Hi Jennifer! Thanks for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Just to clarify, like most SaaS platforms, Hubstaff runs on a recurring subscription model and charges are based on the active plan at the time of billing. We encourage users to regularly review their invoices and subscription details to avoid surprises. That said, we’re always here to help! If there were any issues with your billing, we’d be happy to take a closer look. Feel free to reach out to our Support team at support@hubstaff.com.

Replied July 2025

---

### Efficient Time Tracking Tool for Remote jobs

- Overall rating: 5/5
- Reviewer: Aditya R.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used monthly for less than 12 months
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Hubstaff has been positive. It’s a reliable tool for tracking time, and monitoring productivity. While there are a few minor drawbacks, it delivers strong performance and is especially useful for remote work environments.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Hubstaff is very easy to use and makes time tracking simple and accurate. I really like the automatic time tracking, activity monitoring, and detailed reports, which help improve productivity and accountability. The team management and collaboration features are also helpful, especially for remote jobs. It integrates well with other tools and provides good value for money.

#### Cons

The mobile app could be improved, and there are occasional syncing or performance issues. Some advanced features are only available in higher-priced plans, which may not be ideal for small teams.

---

### Review on Hubstaff from a small remote team

- Overall rating: 5/5
- Reviewer: Dawn M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Hubstaff has been an easy and seamless experience. We were able to use it without issues and was able to get really good insights on our remote workforce

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

It has helped manage human resources of our remote organization and keep track of efficiency. Also, time tracker and screenshots were helpful in validating work and activities of members.

#### Cons

Not yet integrated with our payout method. We have not fully used all functionalities of Hubstaff yet mainly due to cost issues. And since some features need additional payment, we are only trying to use it for our top priority needs.

---

### 2 years of flawless performance of Hubstaff

- Overall rating: 5/5
- Reviewer: Navrachit K.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Solid product, excellent UI and overall perfect widgets to make the interaction easier. It has been around 2 years of using hubstaff. Never disappointed me.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Accuracy and Easy to use software. Moreover the way it displays overall data presentation for the time i.e. Monthly, daily, yearly and custom bar charts is commendable.

#### Cons

Sometime it is unable to sync to jira and displays tasks that have already been marked done. Leads to unnecessary display of redundant tasks.

---

### Great Tool for Remote Work Management

- Overall rating: 5/5
- Reviewer: Micaela G.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Hubstaff has been really smooth and efficient. It’s made tracking time and managing productivity so much easier, especially when working with remote teams. The platform is intuitive, the reports are super detailed, and the ability to monitor activity without being invasive strikes a good balance. It’s definitely helped improve accountability and organization in my workflow

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

What I liked most about Hubstaff is how seamlessly it tracks time and activity without disrupting my workflow. The detailed reporting and screenshots give a clear overview of productivity, which is super helpful for both freelancers and managers.

#### Cons

What I liked least about Hubstaff is that the desktop app can occasionally feel a bit heavy on system resources, especially when running multiple programs at once. It would be great to see performance improvements in future updates.

---

### Hubstaff clarity

- Overall rating: 5/5
- Reviewer: Marionne O.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

those remote or hybrid teams, offer features like time tracking, project management.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

to provide transparency and control over work hours and activity without being overly intrusive, valuable insight into productivity.

#### Cons

screenshot and idle time detection can see, lack of trust in employee unresolved glitches.

---

### BDC Manager Hubstaff Review

- Overall rating: 4/5
- Reviewer: kristine h.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

it's been a great tool managing my remote team

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

it is user friendly and the new updates are helpful

#### Cons

work breaks are not great, the way the wording is setting up a work break is 1) very confusing and 2) not really effective. I would like to see something like allowing "x" amount of work breaks in a 12 hour period and not until "x" amount of hours have been worked until 1st break and an option for no terminal breaks.

---

### An amazing timekeeping application

- Overall rating: 5/5
- Reviewer: Chloe W.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I am very satisfied! Hubstaff is easy to use and refer to for reporting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Hubstaff is very user-friendly. Employees are very strict about their working time (as they should be!) and using hubstaff leaves very little room for potential error.

#### Cons

I don't always get the sense that my actual activity matches the percentage that hubstaff configures

---

### hubstaff is very good

- Overall rating: 5/5
- Reviewer: Jayant K.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used weekly for free trial
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

i really liked their team management and i really liked their customer support and i loved their team collaboration and ease of use

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really liked their team management and i really liked their value for money i loved their reporting

#### Cons

I liked their time tracking i loved their reporting and analytics account and i loved their time tracking

---

### Monitoring efficiency

- Overall rating: 5/5
- Reviewer: Mbali N.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great for online working. Accurate tracking and have many features for different types of tasks

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

User friendly interface and easy to setup. It has a lot of add ons which allows you to customised your experience.

#### Cons

They track that we hadn’t used our trial nor extension… and I know very well they are capable so we just had to jump right in, as we could train during the trial to fully explore.

#### Reasons for switching to Hubstaff

It didn’t fit our finance work and tracking

---

### Brilliant App/system

- Overall rating: 5/5
- Reviewer: Nigel M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It works perfectly, no distractions from what it is supposed to do. A lot of applications have all these bells and whistles that detracts from what it is supposed to do, hubstaff does not do that, it allows me to get on with my job.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system works flawlessly. I have been using it for almost 2 months and I have never had an issue. The system is simplistically complexed.

#### Cons

sometimes its like the system is not there, because it is to quiet. I would like the system clock to run normally and not cut out at 12am

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Hubstaff Reviews, Pros and Cons - 2026 Software Advice