


Newired creating dashboard screenshot



Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Newired is an employee onboarding solution that helps small to large enterprises train employees to build and use web applications without coding. It comes with a survey editor, which lets users create and embed forms, surveys and questionnaires into custom applications.
Key features include graphical animation, content management and survey building. Newired helps businesses create and design a step-by-step customer journey experience, which enables users to easily navigate through complex tasks within the platform. Additionally, it allows enterprises to utilize tools to manage and translate content in various local languages.
Newired can either be deployed on-premise or hosted in the cloud. It helps companies gain insights into behavior trends and g...
Newired creating dashboard screenshot
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
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April 2019
Anonymous
Company Size: 2-10 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Newired – Empowering users of web-based application to act effectively.
Newired is a highly dynamic enterprise with full commitment to make the customer happy, learning fast from feedback from the field and supplying high quality software with guiding principles of code free (that is easy to learn), low invasive (that is very very low integration need) and build for security.
Pros
Newired Journey and Tips allows to inject tips and guidance directly into the web-application's user interface - specifically in the context they need. This can not only help new users and irregular users to use the application more effectively and thus ensuring correct usage and more effectiveness, but also reduces need for upfront training and load on support. What is especially nice is that the guidance can be across divers web-application empowering a smoother guided user experience. In a world where the rhythm of software changes / releases is ever more increasing parallel to the digitalization of ever more processes in companies driven by ever faster time to market needs, Newired may become key to keep users engaged and focused.
Cons
As the software is disrupting in a way with current practices the “owner” of such software is not always clear. The business cases of its usage – even though it is always about user experience is varied as it affects various fields – ie. deployment, training, change initiatives, process “control”, support etc. On the other hand the aim of Newired is however always to ease the life of the user, which makes it very attractive.
September 2017
Angelo from Profesia srl
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
4.0
September 2017
Newired is an enterprise tool that simplifies the approach to using any web application.
Significantly reduce time and cost in training and time to market of new application
Pros
Do you want to do a specific function and you don't know how? Newired helps you. Do you want to have a "journey" of the application you are using? Newired guides you through menus and functions step by step. Do you want to inform and train your users and customers about the new features available? Newired does it without expensive training sessions. It is completely independent of the application to which it refers, and to which it adapts dynamically. In complex application processes, it helps you to better understand what you are doing, sure that you are always doing the right thing.
Cons
Because of the young age, it may be a bit slow in articulated and complex application flows. On the other hand, new releases that increase performance and functions are frequently available.
November 2019
Giovanni from Accompany Srl
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
November 2019
We are implementing just now. Some issue raised hopefully under solution
See pros.
Pros
The ultimate goal of the application is great. It can solve many adoption problems and avoid th epainfull speed-up user manuals preparation.
Cons
Current product maturity and documentation available to implementation partners and customers.
Reasons for Choosing Newired
Relationship with Newired
September 2017
Stella from EMERAPRO SRL
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2017
THE NEW EDUCATION BORDER
Reduct employee education costs and time to market
Pros
The product is very Easy to use and Extremely Adaptable to my Enterprise needs; all technical engineer is able to configure rewired journey without education session.
March 2019
Tiago from Neki IT
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
March 2019
Newired Journeys - Great Onboarding Tools
Neki IT implemented Newired Journeys on our own application, N-TISS, a communication platform to Healthcare Providers and Health Insurances. The journeys help us to reduce the support tickets on our operation and help on the onboarding of new users because our application has long forms to be fulfilled.
Pros
If you need some tool to help new users to understand each detail of a complex application, Newired Journeys can be helpful! This Onboarding tool is easy to use, you can build as many journeys as you need to show all the functionalities without coding. Besides, it is possible to analyze the activities of each step and improve the journeys to the users. The tool allows training, increase the UX of your applications and if you need some technical support, the company give you all the information you need and the updates solve the bugs that existed.
Cons
The only adversity is possible to see on Newired Journeys is the price. Newired Journeys is only On-Premise application to Onboarding users, and this feature makes the tool a little expensive compared the other in the market. Be an On-Premises tool has the advantage to allow to use on applications that need to be on a private server.
November 2019
Daniele from Emerasoft
Company Size: 501-1,000 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
3.0
Functionality
4.0
November 2019
Newired, the real UX improve!
Pros
Easy to create User Guide without modify the target application! It's very useful create User guide without have any knowledge about the technical part of a generic Web Application
Cons
Hard to manage if there are too much Journeys
November 2019
Riccardo from Professional Training & Coaching
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
November 2019
The software i would like to work with
Pros
It helps user getting their task, simplifying their processes giving guided an contextual tips
Cons
The biggest problem about Nrewired to me is related to its customization: i would like to feel more mine what I'm producing
November 2019
Pallavi from NHS
Company Size: 10,000+ employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
November 2019
Great product
Pros
I like the ease of using this software as well as the friendly UI
Cons
Nothing negative about it. Full marks to the software
November 2019
Felipe from App Sistemas
Company Size: 11-50 employees
Industry: Hospitality
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
4.0
November 2019
An efficient end customer product
Pros
usability, facility, efficiency, support
Cons
Difficult access for small or Brazilian companies to fund the product