What is Newired?

Newired is an employee onboarding solution that helps small to large enterprises train employees to build and use web applications without coding. It comes with a survey editor, which lets users create and embed forms, surveys and questionnaires into custom applications.

Key features include graphical animation, content management and survey building. Newired helps businesses create and design a step-by-step customer journey experience, which enables users to easily navigate through complex tasks within the platform. Additionally, it allows enterprises to utilize tools to manage and translate content in various local languages.

Newired can either be deployed on-premise or hosted in the cloud. It helps companies gain insights into behavior trends and g...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

9 Reviews of Newired

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Newired – Empowering users of web-based application to act effectively.

Newired is a highly dynamic enterprise with full commitment to make the customer happy, learning fast from feedback from the field and supplying high quality software with guiding principles of code free (that is easy to learn), low invasive (that is very very low integration need) and build for security.

Pros

Newired Journey and Tips allows to inject tips and guidance directly into the web-application's user interface - specifically in the context they need. This can not only help new users and irregular users to use the application more effectively and thus ensuring correct usage and more effectiveness, but also reduces need for upfront training and load on support. What is especially nice is that the guidance can be across divers web-application empowering a smoother guided user experience. In a world where the rhythm of software changes / releases is ever more increasing parallel to the digitalization of ever more processes in companies driven by ever faster time to market needs, Newired may become key to keep users engaged and focused.

Cons

As the software is disrupting in a way with current practices the “owner” of such software is not always clear. The business cases of its usage – even though it is always about user experience is varied as it affects various fields – ie. deployment, training, change initiatives, process “control”, support etc. On the other hand the aim of Newired is however always to ease the life of the user, which makes it very attractive.

September 2017

Angelo from Profesia srl

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

September 2017

Newired is an enterprise tool that simplifies the approach to using any web application.

Significantly reduce time and cost in training and time to market of new application

Pros

Do you want to do a specific function and you don't know how? Newired helps you. Do you want to have a "journey" of the application you are using? Newired guides you through menus and functions step by step. Do you want to inform and train your users and customers about the new features available? Newired does it without expensive training sessions. It is completely independent of the application to which it refers, and to which it adapts dynamically. In complex application processes, it helps you to better understand what you are doing, sure that you are always doing the right thing.

Cons

Because of the young age, it may be a bit slow in articulated and complex application flows. On the other hand, new releases that increase performance and functions are frequently available.

November 2019

Giovanni from Accompany Srl

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

November 2019

We are implementing just now. Some issue raised hopefully under solution

See pros.

Pros

The ultimate goal of the application is great. It can solve many adoption problems and avoid th epainfull speed-up user manuals preparation.

Cons

Current product maturity and documentation available to implementation partners and customers.

Reasons for Choosing Newired

Relationship with Newired

September 2017

Stella from EMERAPRO SRL

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

THE NEW EDUCATION BORDER

Reduct employee education costs and time to market

Pros

The product is very Easy to use and Extremely Adaptable to my Enterprise needs; all technical engineer is able to configure rewired journey without education session.

March 2019

Tiago from Neki IT

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

Newired Journeys - Great Onboarding Tools

Neki IT implemented Newired Journeys on our own application, N-TISS, a communication platform to Healthcare Providers and Health Insurances. The journeys help us to reduce the support tickets on our operation and help on the onboarding of new users because our application has long forms to be fulfilled.

Pros

If you need some tool to help new users to understand each detail of a complex application, Newired Journeys can be helpful! This Onboarding tool is easy to use, you can build as many journeys as you need to show all the functionalities without coding. Besides, it is possible to analyze the activities of each step and improve the journeys to the users. The tool allows training, increase the UX of your applications and if you need some technical support, the company give you all the information you need and the updates solve the bugs that existed.

Cons

The only adversity is possible to see on Newired Journeys is the price. Newired Journeys is only On-Premise application to Onboarding users, and this feature makes the tool a little expensive compared the other in the market. Be an On-Premises tool has the advantage to allow to use on applications that need to be on a private server.

November 2019

Daniele from Emerasoft

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

3.0

Functionality

4.0

November 2019

Newired, the real UX improve!

Pros

Easy to create User Guide without modify the target application! It's very useful create User guide without have any knowledge about the technical part of a generic Web Application

Cons

Hard to manage if there are too much Journeys

November 2019

Riccardo from Professional Training & Coaching

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

November 2019

The software i would like to work with

Pros

It helps user getting their task, simplifying their processes giving guided an contextual tips

Cons

The biggest problem about Nrewired to me is related to its customization: i would like to feel more mine what I'm producing

November 2019

Pallavi from NHS

Verified Reviewer

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

November 2019

Great product

Pros

I like the ease of using this software as well as the friendly UI

Cons

Nothing negative about it. Full marks to the software

November 2019

Felipe from App Sistemas

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

4.0

November 2019

An efficient end customer product

Pros

usability, facility, efficiency, support

Cons

Difficult access for small or Brazilian companies to fund the product