Nextiva vs Performio

RATING:

4.6

(819)

Nextiva has 819 reviews and a rating of 4.61 / 5 stars vs Performio which has 331 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (819)
4.3 (331)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 10, 2024
April 27, 2023
Pros/Cons
  • Pros

  • We love the call recording function, ease of use, and friendly customer service reps.
  • Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
  • Cons

  • We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market.
  • After 2 weeks, they couldn't get it right. I wasted money re-ordering business cards and had to re-order after I went with another service that got it done in 10 minutes.
Read all user reviews
  • Pros

  • Amazing and easy to use. It is user friendly and anyone can use.
  • Additionally, the fact that Performio is able to present a breakdown of New Business/Upgrade revenue and Renewals revenue neatly is a great help.
  • Cons

  • The software seems a bit limited when working from your phone.
  • If not updated by an admin regularly it's virtually useless.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos