Nowsta

RATING:

4.8

(247)

About Nowsta

Nowsta is a cloud-based workforce management solution designed to help businesses streamline the entire employee lifecycle, from managing work requests to gaining insights into labor costs. The centralized dashboard enables managers to create shift schedules, review conflicts, or overtime issues before assigning tasks and get work request confirmation from employees in real-time. Key features of Nowsta include employee scheduling, automated attendance tracking, payroll management and labor forecasting. Employees can use a mobile time clock to punch-in on an hourly basis from their field locations and verify individual identities by attaching photos. The system automatically captures working hours, calculates wages and utilizes integration with payroll providers suc...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Nowsta employee mobile app

Nowsta Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Nowsta

1 - 5 of 247 Reviews

Anonymous

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2024

Nowsta Review: Nowsta Cures Your Scheduling Headaches

User Profile

Amanda

Verified reviewer

Events Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

This app has been game changing for how we communicate with staff.

PROS

I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication.

CONS

The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop.

Jonathan

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2023

Employee Communication and Coordination at its Finest

Compared to the competition, Nowsta comes out way ahead in ease of use, ability to deliver results, drive efficiency, and track accountability.

PROS

Ease of use and interface make using Nowsta & training easy. Ease of integrations makes implementation and ROI high. Many workers in our market are familiar with Nowsta. Data and reporting allow deep analytics for management, business strategy, and budgets.

CONS

Not allowing workers to Opt to share their calendars across multiple employers means that employee calendars are not always up to date. Not being able to see available workers without creating a placeholder shift.

Reason for choosing Nowsta

Nowsta did better in the critical areas listed above: staff management and tracking, time and attendance, API integrations (payroll & sales software), communication with employees, HR tracking, file sharing, metric tracking & Data (call outs and shift declinations)

Reasons for switching to Nowsta

Deputy's integration did not work with our software. It also did not deliver in critical areas listed above, where Nowsta does deliver.

Kristina

Events Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2023

Seems pretty standard

Been fine

PROS

I had to get into using NOwsta because of one of my clients, I don't have too much to say but it doesn't have the features I need to completely use it. I have to still use my schedule and also they still have to email in hours. Saves me on sending out the schedule but not much more on the other side.

CONS

that it doesn't have everything I need, not as easy as I would like.

Rachel

Food & Beverages, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Staffing is hard enough as is, do yourself a favor! Get Nowsta!

With nowsta we are staying organized and it helped push our companies staffing methods into the digital Era. Using an app vs sending emails and making calls has saved so much time. [sensitive content hidden] and [sensitive content hidden] have been so helpful to me since day 1 and care about their clients and how this program can help them every day.

PROS

Nowsta customer service is always top notch! The software is so user friendly from both an admin pov and staff member pov. It has the ability to be so event specific and you can truly tailor it to your companies needs! This allows you to see all information on the go, whenever you need it! Nowsta also makes employee communication easier with the use of notifications and viewing team contact info. I honestly cannot say enough great things about this software.

CONS

I have no complaints, truly. And if I did, I know Nowsta would do everything they could to fix them. Nowsta has helped me at 2 different companies over 4+ years and it is one of the top 3 things required for me to do my job properly.

Reason for choosing Nowsta

There was no choice for me, I insisted on stopping the use of paycom scheduling and using nowsta.

Reasons for switching to Nowsta

I personally requested it upon accepting my job after using Nowsta at another company.