Octopus HR software


9 reviews(5.0/5)
9 reviews(5.0/5)

CascadeGo (formerly known as Octopus HR) is a cloud-based human resources software based out of the UK. They offer standalone personnel tracking with integrated modules to manage benefits, applicant tracking, performance reviews and compensation management.

The software works through any browser on Macs, PCs, tablets, and smartphones. They also offer an app designed specifically for iPhones.

CascadeGo can be customized to meet each company’s different needs with the option to edit pages, work patterns, performance reviews, and special reports. Specific permissions allow admin users to modify documents like the electric company handbook whenever they need. Features include an employee directory, the ability to track absences, record accidents, track equipment, log training records, and set up automatic notifications of important events.

They offer multiple, third-party integrations with providers for employee payroll and an API to interface with platforms be

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

9 Reviews of Octopus HR

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  • Rita from Three Cs

    Specialty: Non-Profit

    Number of employees: 51-200 employees

    August 2017

    Great experience and prompt responses to enquiries

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    No hesitation in recommending OCTOPUSHR.

    Pros

    From the first phone call to every phone call there after, they are the most knowledgeable people about their products. No pushy sales people. They give you just what you need to run your business efficiently. Ease of use and the speed at which bugs get fixed. Support staff helpful and attentive; The best customer service.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Fiona from Chiene + Tait LLP

    Specialty: Accounting / CPA

    Number of employees: 51-200 employees

    April 2017

    Octopus HR / Cascade Go - SME professional services firm

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good cloud-based and self service software. Back end for HR Admin is a bit complicated with "where clauses" etc. to get to grips with but since they were acquired by the Cascade/Iris software group there is a larger support team to help with this.

    Pros

    The self service elements are excellent and are employees picked up using a self-serve HRIS well and without a lot of teething problems. The tracking of holidays, absences, the inbuilt total reward statement and uploading of documents is proving very useful - we no longer get loads of requests for paper appraisal forms each appraisal season. We also use the e-recruitment module which helps us with applicant tracking and vacancy management.

    Cons

    The training we got, to begin with, was not great as it was very in-depth but we were told not to take notes as it was all covered in user guides. This was not really the case so my advice would take lots of notes in your training! Since then the software support team has grown and we have found our needs better supported. We are still struggling to use payroll features for seamless payroll integration.

  • Kelly from Atom Bank

    Number of employees: 201-500 employees

    August 2016

    First Class Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Since using Octopus I have received the best customer experience ever. I must contact customer service on a daily basis asking questions and get a very quick response with brilliant guidance. All members of the team are exceptionally patient.

    Pros

    Visually its very simplistic and ease of use

    Cons

    It would be brilliant to have help guides which could aid members of staff around the system. Our company is encouraging managers to self service but I can only find help guides for the Administrators.

    Review Source: Capterra

    Response: Octopus, Octopus HR

    August 2016

    Thanks for your great feedback Kelly. We're working on some user guide videos from an employee's point of view, they should be available soon, will let you know when they've launched.

  • Laura from Barenbrug UK Ltd

    Number of employees: 11-50 employees

    August 2016

    Great HR Online System - Highly Recommended

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This has improved our recording of holidays and sickness dramatically. Employees can view their own personnel files at any time, view training documents etc. The help & Support from Octopus is fantastic, we have found they respond within a few hours of raising a query / question. Staff are kept updated more with company policies, holidays and events within the company now we are using Octopus. Huge improvement!

    Pros

    Ease of use
    Documents can be uploaded quickly
    All employees have access
    Great support from Octopus
    Set Rights for everyone

    Cons

    Why didn't we use this sooner.

    Review Source: Capterra
  • Leigh-Ann from HighNet

    Specialty: Telecommunications

    April 2016

    User friendly with top notch support!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Being able to centralise everything in to one system is ideal for a company of our size. It gives us visibility of the details we need at all levels whilst also being user friendly for all users.

    Cons

    Not many things. The where clause stuff can be a bit fiddly but the team are always updating and improving things (where clause builder was released recently) and the support team are always quick to respond and help with issues. Even when there have been the odd tricky bits, they have always been resolved.
    Exports on more of the analytical information could be "punchier" in graph styles, although admittedly I have not had to use these functions to their fullest so this may just be may limited experience.

  • Jason from Engine House VFX

    Specialty: Media

    November 2015

    HR for a small startup

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    As a small company we didn't want to spend a lot of time familiarising ourselves with lots of functionality that we might not need, but Octopus was easy to use and easy to show others within the company how to use the features that are most useful to us. If we had any questions about the functionality the support team were fantastic at helping us.

    Cons

    We had to invest in an initial training session, we had hoped we could pick it up from just a couple of online videos but to be honest, we're glad to have done the training as it's so in-depth and really worth it.

  • Geoff from WB Ltd

    Specialty: Consulting

    September 2015

    Excellent HR Software and First Class Support

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    HR Self Service functionality is excellent and very easy to use.

    Cons

    Octopus has met all our core requirements. I would recommend that you attend the training courses to gain maximum benefit from all the functionality on offer.

  • Holly from Amass

    Specialty: Media

    September 2015

    Fantastic Product and Service

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It has made my life so much easier and automates much of the admin that used to take up my time. I've found it easy to use, the roll-out to our staff was been easy too. If I ever get stuck on something the support team have been really helpful and get back to me very quickly.

    Cons

    Only thing I'd say is that it's so in depth that it can take some effort to understand everything.

  • July 2011

    Great software choice

    Quality
    Support
    N/A

    This is a comprehensive piece of software that caters for all HR requirements

    Pros

    It does everything we need it to

    Cons

    It takes a little investment time to begin with to become familiar with it and get it set up, but to be honest no decent piece of business software or equipment is without the need to spend some time in the early days so I don't begrudge this.

    Review Source: GetApp
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