HR Cloud’s Onboard application is a full-featured cloud-based onboarding solution for companies large or small doing business in any industry.

Onboard allows HR professionals to craft a paperless, self-service onboarding process for new employees with automated task management checklists and e-signature capability including streamlined E-Verify submission for I-9 Employment Verification. Build custom, digital forms with Onboard’s drag-and-drop form building functionality and ensure all of your forms are completed correctly and meet compliance standards.

New hires receive access to a personalized portal, populated with welcome messages and orientation material. Put workplace policy documents in the hands of your new hires before their first day such as employee handbooks, benefits information, parking permits, training videos, team photos and more. Onboard backs up to a centralized HRIS, giving HR administrators oversight of employee records and onboarding timelines and status. Use our built-in Applicant Tracking System and 508c-accessible job board to attract, screen and onboard new hires as one process.



31 Reviews of Onboard

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 31 reviews

December 2018

Maggie from Veolia North America

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great, Efficient and User friendly tool!

We had a bumpy start with our overall experience, but we've ended up in a great place and I'm super satisfied and pleased with the tool and customer service. As an HR professional, this has completely changed the way we bring in a new hire, improving the candidate experience, while making our lives easier by eliminating the manual aspects that come with onboarding. Customer support is fast, someone is always available. Since our roll-out, I've never had to wait on anyone to get back to me. It's almost instant! Thank you to HR Cloud for changing the experience!

Pros

I love how much you can customize and really tailor the system to fit the company's Onboarding needs. The tasks have proven to be super simple and fast for new hires to complete. I've seen a variety of new hires with different levels of technology knowledge jump in the system and handle all the items necessary to get them successfully onboarded into the company. We are a large company with many different hire types, and we've been able to customize each hire to receive what they need seamlessly. We use the tool strictly for onboarding, getting new hire documents complete and for that purpose we've had an awesome experience so far.

Cons

There are a few really advanced things that the system can't support. But most of the requests we've had, HR cloud has been able to produce down the road, or put it on the road map to roll out at a later time. The complex task feature is great, but I've noticed that downloading a document and completing that task can't successfully be completed on an iPhone (I've heard feedback that it can be done on an Android). Unless it's user error, this is what I've seen and heard with that specific task. I'd like to see the system have the capability to send direct e-mail communication to new hires and current employees, rather than it being a task to complete in the actual system. I'd like to also see the capability to increase the amount of user types within the system, and allow tasks or certain roles to be customized by the person, and not necessarily a user type.

December 2018

Tobias from TEEMA Solutions Group Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

9/10 application; 15/10 support team

Very good application for our needs as a small/mid-size company. A great application to manage and keep track of personnell and consultants.

Pros

1. most amazing customer support
2. well structured, easy to navigate
3. fast introduction and learning experience when first being introduced to HRCloud

Cons

1. missing is a good vizualisation/charts feature of the HRCloud data

November 2018

Laura from Coherus BioSciences

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

BEST HR ONBOARDING TOOL!

My experience with HR Cloud has been phenomenal. Their support team is fast to respond, the tool is easy to navigate and it has really streamlined on boarding for our company.

Pros

The implementation process was a breeze. I had one hour long phone call and voila I had a new fancy on boarding tool!

Cons

There a quite a few clicks when you need to download a document (this isn't a huge deal though).

November 2018

Austin from RAS

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Very Useful

Pros

Customer support is great and very helpful/responsive. There is a lot of upside to this product, integration is key.

Cons

Integration is a large part of our process and there are still some one offs we run into and the integration system is still being expanded upon.

November 2018

Kaylee from Utilities Services Contractor

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great Platform with Fantastic Service and Support

We now have a reliable resource for our very unique onboarding process that maintains both, compliance and efficiency for our company. Additionally, we are working towards eliminating hours of manual data entry thanks to the hard work of the HR Cloud Development team in designing our HRIS integration.

Pros

The flexibility and dedication to meet our VERY unique onboarding needs. The HR Cloud development team worked diligently to implement our platform, and continues to roll out updates and enhancements based on feedback or requests.

Cons

Limitations with user accounts. Current employees cannot be updated with a company issued email address without requiring a confirmation email. This would not be an issue in most industries, but our field based employees struggle with the process.

November 2018

Theresa from Groove National Dance Competition

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Fantastic On-Boarding Software and so much more!

Our overall experience with HR Cloud has been fantastic. We've been using the software for a few months now and we honestly couldn't be happier with our decision to choose this software over others. What really seals the deal for us is the customer service we receive. Our project manager is the best, he is always available and willing to help and problem solve with us. Furthermore, we have used the "chat" feature in the software for assistance and everyone we've chatted with is equally as helpful. This was a great investment.

Pros

Our favorite part about this software is how customize-able it is. In our line of business this is extremely important as we have seasonal employee, independent contractors, and full time employees. They each needed their own on-boarding experience, off-boarding tasks, as well as intermittent tasks after they're on-boarded during their employment. HR Cloud is even working with us on payroll integrations for all three different types of employee statuses.

Cons

Once you get the hang of using the software, it will make sense and you'll be able to use it in your sleep; however, it was a bit challenging in the beginning.

November 2018

Melissa from National FFA Organization

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Easy to use

Pros

Ability to add documents to each section.
Ability to add in signatures and approvals for each section.

Cons

There are no cons at this time. The software is intuitive and easy to start using with very little training or customization.

November 2018

Kathleen from Accentrix Solutions,LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Highly customizable

Gold plated service...On time, on our schedule, and productive discussions with the HRCloud Team.

Pros

Once I learned how to create forms, tasks, and use permissions, I found this software uniquely adaptable to our unique needs. The capabilities of the system is far broader than at first glance. Most software for HR has too many limitations governing its ability to be uniquely customizable. When it comes to users of the system, it is so highly intuitive, and easy to use that employees readily respond.

Cons

It takes a bit of practice and testing when learning how to develop forms and tasks. The system has far more capabilities than I had initially expected. It is worth the time to delve into the system to fully utilize its capabilities.

October 2018

Kamian from reSTART Life

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

HR Made Simple!

Our experience with HR Cloud has been great. We have found it to be a extremely helpful tool in keeping all of our employees government compliant as they are on-boarding and continuing in employment with our organization.

Pros

At our company we are required to follow a stringent set of State guidelines which includes a mountain of forms and documents for new staff members. This software has simplified our on-boarding process, documents and forms storage, and document renewal in wonderful ways! What was once tedious and time consuming is now quick and easy.

Cons

As a relatively new product, there are a few glitches here and there. However, the customer support is exceptional so I can barely count this as a con.

September 2018

James from SHELTER, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Excellent platform to streamline the on boarding process

Pros

On boarding checklists and documents customizable for your company/industry needs. Implemataion staff were very willing to work with you to create the onboarding portal you need

Cons

Needs to have better integration with ADP for salaries/wage rates. Otherwise, so far no issues with the program once implemented

September 2018

Michael from Interim HealthCare SLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great so far

Very happy so far with the experience.

Pros

The software is very customizable. Onboarding checklist can be configured in a variety of ways including multi-step processes. You can make tasks optional, mandatory and require signatures--even for things like watching youtube videos which I intend to use for routine orientation tasks and eventually for ongoing training. Customer service has been fantastic. Due to the flexibility and customization it's taken me a long time to get my head around exactly how I want to use the system--I've asked a million questions and have always had very good support and guidance. The reporting is also quite good showing you exactly where everyone is in your application/onboarding pipeline and what tasks are complete and what tasks are incomplete. You have several sorting options so it's easy to stay on task for both employee and HR team.

Cons

It's still a new system so some things are still in the works (for me integration with Indeed.com was very important but not set up quite yet). They have been very receptive--on this issue an Indeed interface was created within a week. I tried other systems that felt more polished, but they were also more limiting and didn't quite do what I wanted/needed them to do whereas HRCloud has been very customizable.

September 2018

Elisa from Christopherson Business Travel

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

A Game Changer for HR!

I had a fantastic experience with this software and my implementation manager was a dream to work with! He was professional, flexible, responsive and very patient. He also had excellent knowledge of the product and was able to troubleshoot with me live rather than passing off to a development team or tech support. As far as what this product has done for our company, we went from zero process to a streamlined, efficient, organized onboarding experience for our new hires which receives rave reviews from our managers and new employees. As a company dedicated to employee experience and employer of choice status, this was in our top 2 initiatives of 2018 and well worth the investment!

Pros

Excellent ability to build out hierarchal workflow tasks, whether complex or simple. Love the consolidated process for multiple departments to keep in one record tied to an individual employee. User interface is fresh and has a professional but friendly feel. They are very open to feedback and explore development/feature requests timely.

Cons

It is a very robust software and can be overwhelming to learn if the user is not tech savvy. I don't see this as an issue for most regular users, but I do think it's quite helpful for the implementation point of contact to have intermediate to advanced technical proficiency.

June 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

5 of 5

June 2018

Great Product - Crazy Expensive

Pros

This software interface is very clean and easy to navigate. E-Verify is included and done automatically which saves time. Mobile friendly. Unlimited users.

Cons

This software is crazy expensive compared to similar products. No option for month to month or annual contract price is based on number of new hires and when you have as many as we do it makes no sense.

May 2018

Tana from Aah Zone

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Love the way it lets my company stay as paperless as possible!

Pros

No more employee files stacking up in my filing cabinet! Very friendly team that help you get your HrCloud system ready to use.

Cons

I wish it had more employee interaction and a way to keep building into their employee file even after they are hired.

May 2018

Scott from Speed To Contact, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Just what the doctor ordered... We had a shopping list and found HRCloud, which nails the list.

Cool platform for incoming candidates/employees Paperless HR Repeatable process for our team

Pros

We got up and running way easier than I expected. We started from scratch - we had no legacy systems or processes - so the hard part was figuring out what we needed to do in the system. After working out our roadmap, we built everything out in HRCloud in a matter of a couple of (part-time) days. We went back and forth a couple of times with how-tos and uh-ohs (our side) with their onboarding team and came out clean on the other side.

It's flexible, easy to understand, and PAPERLESS (top of our list). We implemented as fast as was reasonably possible and use it every day in one way or another (we're a small but growing technology business).

Onboarding and support were great. They seem to overdeliver on a regular basis.

Cons

We don't have many gripes. Like most sophisticated software, sometimes you know what you want to do but can't find the right button or link (we learned about it in training but can't recall where). I'm sure they'll optimize it over time, but it's already so good.

February 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Couldn't have asked for a better onboarding solution!

Pros

HR Cloud is super easy to use on the both the admin and user side. We use Onboard for all of our new hires, making it easy to get paperwork completed, share more information about our company, detail first day expectations, etc. I love that we are able to brand and customize the look. The team at HR Cloud is nothing but helpful and makes onboarding headache free!

Cons

The ADP integration had a few bugs at first, but nothing the HR Cloud team couldn't fix once I made them aware. The response I received was immediate. No complaints!

January 2018

Corey from Tall Friend Productions, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Intuitive product and amazing support

Pros

My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry.

I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere.

Cons

It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process.

January 2018

Chad from Deviate Labs

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

If only I implemented HR Cloud sooner....

- Improved the first impression we convey to new applicants / hires - Added structure / process to our employee onboarding - Improved compliance with employment regulations

Pros

I love the work-flow automation (which saves me time) and the fact that everything is compliant (which I assume will save me headache down the road).

As an owner of an agency that is scaling headcount, I really value the out-of-the-box work-flow that HR Cloud enables. For example, onboarding a new employee went from a flimsy Google Doc checklist (that was never up to date and looked pretty unprofessional in retrospect), to a polished looking new hire dashboard that updates automatically to ensure my onboarding process is fully compliant with all the stuff.(e.g. i9 / eVerify).

I also use HR Cloud's "People" app to keep my org chart updated in real-time (which I love) and share team reporting structure and bio info with new hires so they get to know everyone (which helps make the onboarding process much more fluid and friendly which is really important as we have a distributed team).

Cons

When I first started using HR Cloud they didn't have all the integrations that they have today. One example of an integration I wish they had sooner was for an applicant tracking system. I'm eagerly awaiting the launch of their own ATS so I can consolidate my HR tools into one platform.

January 2018

Bryan from Exactuals

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Automates complex processes with full audit tracking

Full audit tracking; modern UI and experience; automation of multiple group workflows; calendar integration with Office 365; robust reporting and dashboards

Pros

The onboarding process involves many groups, has strict legal compliance requirements, and is one of the first ways a new employee experiences the company. HR Cloud allows us to automate these complex processes with full audit tracking and reporting, all while giving our new team members a modern, convenient experience.

Cons

There is no perfect system (if there was, we would all buy it), so you have to invest in defining and maintaining your onboarding processes up front in order for team members to have a good experience. But that is more a function of the business process, not the software.

January 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

Easy to use, great for our needs.

Pros

Search-ability is great when sifting through many people. It's easy to sign people up and our users have had few problems.

Cons

There are too many things to open to get to a document that has been uploaded. It is a lot of clicking to get to one thing.