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> Reviews of OnPay. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OnPay is a good fit for you!

Source: https://www.softwareadvice.com/hr/onpay-profile/reviews

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OnPay Reviews

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[Overview](https://www.softwareadvice.com/hr/onpay-profile/)

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# OnPay Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(418)

4

(34)

3

(4)

2

(1)

1

(10)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.9

Functionality

4.7

* * *

### Pros

"Their expertise in payroll processing, tax compliance, and system functionality has helped us resolve issues quickly and maintain confidence in the platform."

"Employees can securely access their own payroll and benefits information through the self-service portal, while administrators maintain appropriate oversight and control of organizational data."

"As a growing mental health agency, we needed a platform that could efficiently manage payroll while also supporting employee administration, time tracking, and compliance requirements."

### Cons

"They didnt let us know about a payment that we need to make to the reemployment tax, which has to be made by them, so at the end, we have a big problem with the government and get penalties, and they didn't respond to this"

"We have a simple pay structure though so I understand that doesn't work for every business."

"It makes it difficult to be able to tell exactly what’s going on when you can’t access your own account."

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OnPay Reviews, Pros and Cons - 2026 Software Advice