OnPay vs Sapling

RATING:

4.8

(439)

OnPay has 439 reviews and a rating of 4.82 / 5 stars vs Sapling which has 244 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (439)
4.7 (244)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
February 14, 2023
Pros/Cons
  • Pros

  • All feature are very useful and it fully integrates with tsheets and quick books which is good thing.
  • What I like most about the software is the ease ofnavigation. Being able toggle between areas is helpful to verifying information.
  • Cons

  • The scheduled pay run doesn’t update as processed on the dashboard or advance to the next run right away. I have an employee that has a monthly deduction that I have to turn on and off.
  • Sometimes the employee profiles are difficult to navigate in order to look up or update info. It's not something that is prohibitive to the use overall though.
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  • Pros

  • I think the calendar with everyone's birthday is amazing. Of course, the time off and tasks are just added bonuses in my opinion.
  • The ease of use and prioritization of the to-do list was great.
  • Cons

  • Also, if an email is scheduled to go out a few days in the future, there's no way to edit or make changes to the scheduled email once you've onboarded the new hire.
  • In getting up and running, the directive on how to load historical data from the employee perspective was vague.
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Pricing Range
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$
$
$
$
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Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos