What is OnTheClock.com?

OnTheClock is a cloud-based solution that helps small businesses track employees' working hours and generate time cards for payroll. It allows enterprises to customize employee shifts, approve PTO requests, record and control locations and create default settings for groups.

Key features include automatic time capture, biometric recognition, payroll integration, time off tracking and shift scheduling. It enables employees to add tips, commission and bonuses on their time clock portal and provide custom names for business reference. Additionally, it comes with user types and permission module, which lets administrator modify system access for managers and employees.

OnTheClock comes with mobile applications for Android and...


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Supported Operating System(s):

Web browser (OS agnostic)

479 Reviews of OnTheClock.com

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(355)

355

4 stars

(91)

91

3 stars

(11)

11

2 stars

(3)

3

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 479 results

December 2018

User Profile Picture

Kevin from Oxnard College

Verified Reviewer

Company Size: 201-500 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

Easy and reasonably priced

Using Quickbooks with the time clock information makes payroll take a couple of minutes, allowing me to get done quickly and correctly. Employees like the ease of use, so they actually clock in and out! The cost of the program has risen, but still well worth the time savings.

Pros

As an employer I wanted an easy to use time clock. This is and has been such an easy set up and managed program I could not recommend it more highly. The ability to assign managers for other employees has made my payroll day so much easier, which is a big time saver, making payroll a breeze.

Cons

Printing options. There is not a smooth way to print audit logs. Having that additional report would be a great help for documentation of changes made after the fact.

Response from OnTheClock

Replied December 2018

Hi Kevin, We appreciate your feedback and review. Have a great day!

April 2020

Tereza from Pawsitive Alliance

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

April 2020

Why Pay Too Much for Time Tracking Software

I have had no issues with the program and use it regularly. We saved a lot of money by switching.

Pros

We have a small organization so we pay nothing for this software. It allows us to still track codes, time off etc. In fact, the time off feature works better than with some other companies as we can customize to each employee. It is easy to use. We also work remotely and don't require check in/out and are able to merely enter the number of hours for each job code.

Cons

The time off feature is a little odd as it doesn't show in the administrative reports easily. However, once you learn to use it, it works fine.

Reasons for Choosing OnTheClock.com

I reviewed a bunch of products online and reviewed several articles specifically for the nonprofit arena. On the clock was recommended and I found it very easy to use.

Reasons for Switching to OnTheClock.com

TSheets was too cumbersome for our small organization as we only have a few job codes. In addition, the product was costing us a fortune.

Response from OnTheClock

Replied April 2020

Hi Tereza! Thanks for the awesome review. Please do not hesitate to contact us if you need assistance with our time off tracking feature - we would love to help. Thanks again, -OTC Team

May 2021

Jana from Schoberg Group

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

OnTheClock keeps everyone on time!

This has made my life easier just by not having to play "Big Brother" when checking on my employees' hours as now all of the important info is tracked on OnTheClock and easily accessible!

Pros

The ability to GPS track where employees are punching in.

Cons

The fact that sometimes the GPS signal doesn't give the most exact location if there isn't a WiFi signal nearby.

Reasons for Choosing OnTheClock.com

OnTheClock integrates well with Quickbooks which helps with my payroll and financial reporting. It is also more user-friendly and I love the GPS feature!!

Response from OnTheClock

Replied May 2021

Hello Jana! Your review and feedback is very appreciated. If your employees are using our mobile app, then please recommend they power off and back on their devices from time-to-time. This will help the device to update their GPS location and improve accuracy. If you need assistance then please contact us at 888-753-5999. We will be more than happy to assist. Have a wonderful day, OTC Team

June 2020

Jamie from DIMENSIONAL EXPERTS INC

Company Size: 2-10 employees

Industry: Machinery

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

June 2020

GPS does not always track

Everyone I talked to is great, I will give it a try. They told me GPS is a new feature and that they will continue to roll out features for it. I just wish it was much more transparent on how the employee controls the GPS.

Pros

The interface is great on the admin side. Our employees have liked the ease of use. The cost is really reasonable as well.

Cons

The biggest drawback and why I might switch back to TSheets is that the GPS is dependent on the employee. If they close the app out it stops tracking them. It defeats the purpose of having it to prevent time theft. I am not sure why it can't continue to run in the background as that is what TSheets does. If you create geofencing it only matters for punching in and out. If they leave it does not punch them out but continues to keep their time. The GPS feature is great but if the employees have the control over it, it defeats the purpose of having it.

Reasons for Choosing OnTheClock.com

I have a friend that uses it which is why I am using the free trial. I really liked the interface and the ease of use for our employees.

Reasons for Switching to OnTheClock.com

The cost of OnTheClock was significantly cheaper than TSheets and it looked like the offered the same features. However, TSheets does not allow the employee to use the app unless they agree to the GPS tracking.

Response from OnTheClock

Replied July 2020

Hello Jamie, Thank you for the honest and kind feedback. Our developing team is currently working on some new robust and detailed features that will be geared towards improving the items you mentioned. We would love to have you continue to grow with the OnTheClock family. Have a great day, -OTC Team

April 2021

samuel from Total Networx, Inc

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Total Networx, Inc

Very positive. We needed a solution for PTO requests, approval and tracking. Also PTO accruals. This systems works very well for us.

Pros

PTO request and approval process. And PTO tracking.

Cons

Reporting features. Some navigational aspects are a little confusing for employees.

Reasons for Choosing OnTheClock.com

Because it suits our needs. This system allows us to post hours in the future and we could not find another system that will do this.

Response from OnTheClock

Replied April 2021

Hello Samuel, Thank you for your feedback and kind review. If your employees ever need assistance navigating our time clock system, we will be more than happy to assist them. Have a great day!