--- title: "OnTheClock Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OnTheClock. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OnTheClock is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/ontheclock-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [OnTheClock](https://www.softwareadvice.com/hr/ontheclock-profile/) / OnTheClock Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/ontheclock-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/ontheclock-profile/alternatives/) # OnTheClock User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 811 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 604 reviews (74%) - 4 stars: 170 reviews (21%) - 3 stars: 27 reviews (3%) - 2 stars: 7 reviews (1%) - 1 star: 3 reviews (0%) ### Most mentioned pros - It also gave me confidence that my hours were being documented correctly for payroll purposes. Although there are a few areas where the interface and performance could be improved, I believe OnTheClock is a dependable time-tracking solution that works well for both employees and employers. - I find the layout simple and straightforward, and the ability to view my hours over the course of a month is particularly useful for keeping track of my schedule and ensuring my hours are recorded properly. While I have run into a few minor technical issues from time to time, the system generally works well and serves its purpose as a convenient tool for tracking work hours. - I use it to clock in and out of work everyday, holding me accountable while I work from home, so I know my employers feel assured I'm at my desk each day . ### Most mentioned cons - Customization is another weak spot. If you want highly tailored reports, complex scheduling rules, or deeper integrations with other systems, it can feel limiting. - Lastly, some users mention that certain features—like advanced reporting or integrations—are locked behind higher-tier plans, so the value can drop off a bit depending on what you need. - A minor annoyances is that when checking pay periods you can "go" into future pay dates that you haven't worked yet, so if I scroll all the way down assuming I will go to the latest date I scroll into the future. ## OnTheClock customer reviews Showing reviews 1-25 of 811 (page 1). ### It’s a baller app - Overall rating: 4/5 - Reviewer: Camden W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It’s very easy to use, the sign in and set up process was super easy two and it’s very accurate. I would give it a 5 but I don’t want to let them plateau. #### Cons I honestly don’t dislike anything about it. It works well, it’s easy to use and it makes sense. I work construction so that means a lot. #### Reasons for switching to OnTheClock I moved to a different company with different rules #### Vendor response Camden, thank you so much for taking the time to leave this review! We love hearing that setup was smooth and that accuracy is holding up in a demanding field like construction. And honestly, we respect the strategy of keeping us on our toes — consider it noted and accepted as a challenge! Replied August 2026 --- ### New to On the Clock... - Overall rating: 4/5 - Reviewer: Jennifer H. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After switching over from another scheduling software, On the Clock will make payroll much easier. But the scheduling aspect is a little more clunky that I'm used to. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Pros: On the Clock keeps track of PTO time, Vacation time and Holiday pay! The look of the dashboard is very sleek. #### Cons Cons: For scheduling, I'd like to be able to click and drag shifts (or easily copy shifts by clicking & dragging). The look of the schedule on your phone or your desktop computer is confusing when there's multiple employees. Some grid lines would help a lot to separate days and employees! Also, there is no way to show open shifts to employees. #### Reasons for switching to OnTheClock When I Work was no longer free and other departments were looking for a scheduling/payroll system. #### Vendor response Jennifer, thank you so much for taking the time to share such detailed feedback! We're glad to hear that PTO, vacation, and holiday tracking are making payroll easier for your team. Your scheduling suggestions are really valuable, and things like click-and-drag shifts, clearer grid lines, and open shift visibility are exactly the kind of improvements we want to know about, so we've passed your comments along to our product team. If you ever want to chat more about your experience or have questions, please don't hesitate to reach out to us directly at support@ontheclock.com! Replied October 2026 --- ### Great tool to keep track of time - Overall rating: 5/5 - Reviewer: Miguel T. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very nice and easy to use, with very clear information to show to the user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Extremely easy to use, with good features for managing, and good pricing. Very reliable #### Cons A bit complicated to configure, and somewhat restrictive in the customization side. Recent updates had improved this situation tho. --- ### Time Reviews - Overall rating: 5/5 - Reviewer: Stephen G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Has been overall good. Easy to add and remove employees, easy to track employees time off requests as well as their balances they have left. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Great value, easy to use and our employees find the time sheets easy to use as well. HR has given it a thumbs up #### Cons Would like to see the ability to break out more levels of Manager's and who has to authorize their time or requested time off. #### Reasons for switching to OnTheClock Cost effectiveness and better customer support when needed #### Vendor response Stephen, thank you so much for the kind words and for taking the time to share your experience! It's great to hear that your employees and HR team have found OnTheClock easy to use, and that managing time off requests and balances has been a smooth process. Your feedback about expanding manager authorization levels is really valuable, and I'll make sure it gets passed along to our product team. We appreciate having you as a customer and look forward to continuing to improve the platform for you and your team! Replied August 2026 --- ### Good App, but Missed Punches Could Be Easier to Correct - Overall rating: 5/5 - Reviewer: Donasjá D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience was good. It is a useful and easy-to-navigate app, but the location restrictions and process for correcting missed punches could be more flexible. I have also used Paylocity as an RBT and appreciate being able to correct or submit missed punches more easily. With a few improvements, OnTheClock could be much more convenient for employees who work across multiple locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The app is straightforward and easy to use for basic clocking in and out. The interface is simple and generally works well for tracking work hours. #### Cons I did not like being unable to clock out when outside of the designated location. As an RBT, workdays can involve moving between clients and locations, so it can be easy to forget to clock out during a busy transition. I wish there were an easier way to submit or correct missed punches directly in the app rather than requiring additional communication for a simple mistake. #### Vendor response Thank you for the thoughtful feedback, Donasjá! We're glad the app has been easy to navigate for tracking your hours. We completely understand how location restrictions and the missed-punch process can create extra friction, especially in a role like yours, where you're moving between clients and locations throughout the day. We'd love to pass your suggestions along to our team. If you ever want to share more details, please feel free to reach out to us at support@ontheclock.com. Replied August 2026 --- ### On the clock review - Overall rating: 5/5 - Reviewer: Rayan b. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, OnTheClock is a convenient and easy-to-use time tracking system. It makes managing employee hours and timesheets simple, with only occasional glitches. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pros Easy to use and straightforward to navigate. The interface is simple, and managing time and timesheets is convenient. #### Cons Cons There are occasional glitches and minor technical issues that can slow things down or make the system less responsive. #### Vendor response Rayan, thank you so much for taking the time to share your experience! We're really glad to hear that navigating the platform and managing timesheets has felt straightforward for you and your team. We also appreciate the honest feedback about the occasional glitches — that's something we take seriously, and our team is always working to improve stability and performance. If you ever run into a specific issue, please don't hesitate to reach out to us directly so we can help get it sorted quickly. Replied August 2026 --- ### The best payroll software! - Overall rating: 5/5 - Reviewer: Kendrick N. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. On the clock has been the most efficient payroll software I have ever used. My admin is expected to unlock more of the features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The non-complexity of the process. The ability to put notes that can be seen by the administrator. The break down of your clock in clock out process #### Cons There is nothing I didn’t like. It was expected to have to unlock certain features. You have to make sure you like the software before making a decision. #### Vendor response Kendrick, thank you so much for sharing this! It's great to hear that the simplicity of the process and the ability to add notes for your admin have made OnTheClock such a positive experience for you. We're glad your team is already exploring more features, and we hope the software continues to meet your payroll needs for a long time to come. Replied October 2026 --- ### Great for time tracking - Overall rating: 5/5 - Reviewer: Aleksandra G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, great user interface Just couple of clicks to check in and check out App doesn’t take much space #### Cons All good so far It’s very easy to navigate, but I don’t use lots of features just checking in and out #### Vendor response Aleksandra, thank you so much for sharing this! We put a lot of thought into keeping the interface clean and intuitive, so it really means a lot to hear that checking in and out feels effortless for you. And hey, sometimes simple is exactly what you need, but whenever you're curious to explore more, we're always here to help you get the most out of OnTheClock. Replied September 2026 --- ### New user here - Overall rating: 5/5 - Reviewer: Kiley O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows employees the flexibility to manage their own time cards from their user interface. It empowers employees to manage their own hours. #### Cons Errors can easily be made such as, double punches. I could also see how time theft could be an issue if someone was clocking in and not going to work. #### Vendor response Kiley, thank you so much for taking the time to share your experience! We love hearing that the employee self-service features are making a real difference for your team. You raise some valid points about double punches and time theft, and we hear you. We do have built-in tools to help managers catch these issues, so feel free to reach out to our support team and we would be happy to walk you through those options! Replied October 2026 --- ### Timeclock a easy experience - Overall rating: 5/5 - Reviewer: Sedona W. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s easy it’s to the point I really like this app there hasn’t been any glitches or anything runs smoothly and thankful for it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Ease of use of the time clock has been so nice to use I have had no issues and navigating is quite nice #### Cons Haven’t found anything yet I don’t like about the app yet so I can’t say much but I really like it . #### Vendor response Sedona, thank you so much for taking the time to share this! It's genuinely great to hear that the ease of navigation has made your experience smooth and glitch-free, because that's exactly what we aim for. We'll keep working hard to make sure it stays that way for you! Replied September 2026 --- ### The Best Time Clock Solution - Overall rating: 5/5 - Reviewer: Monica R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our overall experience has been excellent. To narrow it down to one word, excellence in the platform's functionality and excellence in customer service. Excellence in customer focus. Excellence in cost to value. Excellence in delivering on what their customers want and need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On the clock has the best customer support and help available. Making sure any issues are quickly resolved so they do not repeat. The platform is well-designed and easy to navigate without taking much time to learn. Our employees of all computer skill levels find it easy to use and have no problem navigating what they need to do. What you get for what you pay is significantly better priced than their competitors. It is secure and you can assign rolls as needed with permissions that match that role. It is one of the best time tracking platforms availible, and we have been using it for several years. We have not used the payroll function because we have an in-house system. Otherwise, we would use their payroll since it looks easy to use and navigate, just like the time clock. #### Cons There isn't much to not like about On The Clock; the only thing I can think of is that the PTO could be a little more automated for renewals. #### Reasons for choosing OnTheClock We chose On The Clock for the services offered, cost for what we needed and wanted, and scalability. #### Reasons for switching to OnTheClock We had too much timecard fraud. This prevents it from being an issue, as it is when they can clock in and out by writing it down or punching a paper timecard. --- ### Great overall product for cost - some minor flukes - Overall rating: 4/5 - Reviewer: Malinda C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I would recommend the product. There are totally free platforms out there, but the GPS could be a nice perk for remote workers or traveling workers. The issue that may arise is if you provide company devices or not, because employees can deny sharing data from personal devices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is generally straightforward. The updated home screen is nice as well. I like how you can filter to show more details or an overview of the day on the timecard page, and you can see a quick view of who is clocked in and not. The platform is definitely decent for its cost. We are only using the basic platform right now. I think the GPS is nice in theory but you cannot enforce it on personal devices without indivdiual permission. This is also even harder for work from home employees, because you would need all devices in the system if you want to block out alternate logins - then you also have the issue if they try to work some from a vacation or so. There is no way to allow alternates - you either block out clock ins from not approved devices or you have the setting to send the manager notices of unverified IP addresses. During our time looking around at possible timesheet platforms, customer service was extremley prompt, knowledgable, and willing to help! #### Cons I do feel like another GPS alternate should be provided like an option for the alert to go to the manager and approve or disapprove the unverified IP address. There also seems to be a glitch when someone is an employee that needs to clock in and has a manager role or another alternate role. The system seems to think you have two accounts, and our accounts keep getting locked for editing purposes. Now we are still able to clock in and out, which is the most important thing. However, I cannot edit within the employee information when this happens unless a password resent link is sent to the patient, which means I have to wait on the employee - I have mostly given up when this has happened a few times, because it is not worth the extra time. #### Reasons for choosing OnTheClock none offered GPS for as low as ontheclock --- ### Great, accurate - Overall rating: 5/5 - Reviewer: David A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with in the clock has been great. I’ve worked and at a few company who use online app clock in and this is by far the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about on the clock is that the app is always working and never has any down time. The app also is always very accurate and never really has any flaws. #### Cons There is nothing wrong with on the clock. The app is great and functions very proper. There is nothing not to like about on the clock. #### Reasons for switching to OnTheClock Moved to a new company. Gave to switch over #### Vendor response David, thank you so much for the kind words! It's great to hear that reliability and accuracy have stood out to you, because those are things we work really hard to get right. We're glad OnTheClock has been a smooth transition with your new company, and we hope to keep earning that five-star experience for you! Replied May 2026 --- ### Great for timecards! - Overall rating: 5/5 - Reviewer: Siobhan D. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy. User friendly. Accurate. Worth the price! Adding users is simple and direct. Adding job locations for proper job costing is also a huge bonus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easily navigate between functions. Employee management is user friendly and accurate for timecard review and processes. #### Cons I wish there was more customizable options for timecard views. To be able to add or remove columns, change color, or set highlights. #### Vendor response Siobhan, thank you so much for this thoughtful review! It's great to hear that navigating the platform feels seamless and that employee management and timecard processes are working well for your team. Your feedback about customizable timecard views is genuinely appreciated, and we'll be sure to pass that along to our product team as something worth exploring. We're glad OnTheClock has been worth it for you! Replied July 2026 --- ### My review for the clock in. - Overall rating: 5/5 - Reviewer: Aram B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great no complaints besides display. I fully support this app. It gives great value and makes things easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity. Makes clocking in quick and easy. The sample portion where it tells you if you're in or out is amazing. #### Cons The display look a little dull. The white and orange is a great color scheme, I just feel like it needs just a bit more. #### Vendor response Aram, thank you so much for the kind words and for taking the time to share your experience! We're really glad the simplicity and status display are making a difference for you. Your feedback about the interface feeling a little plain is genuinely helpful, and it's something we'll keep in mind as we continue to improve the product. We're happy to have your support! Replied August 2026 --- ### The First and The Best - Overall rating: 5/5 - Reviewer: Chántelle A. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. User friendly and it is also easily accessible. With options to access from personal or work device. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Accurate and a thorough representation of the steps needed to clock in and track your mileage and precise hours in a shift. #### Cons I love the accuracy However I don’t like when it Removes mileage if you accidentally close the apps nor how it makes you clock in twice #### Vendor response Chántelle, thank you so much for taking the time to leave such a thoughtful review! We're really glad the mileage tracking and hour accuracy have been working well for you, and it's great to hear you're finding it easy to access across your devices. We hear you on the frustration with losing mileage data when the app closes unexpectedly, and the double clock-in issue. Those are valid pain points, and we'd love to look into them further with you. Please feel free to reach out to our support team at support@ontheclock.com so we can help get those sorted out. Replied June 2026 --- ### Good Review! - Overall rating: 5/5 - Reviewer: Julia N. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, I have had a great experience with OnTheClock. I am reviewing this service from an employee standpoint, and find the user interface to be easy to use and navigate. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's very user friendly! I am an employee who has used other time tracking platforms, and OnTheClock is very easy to use. #### Cons Sometimes when I clock in or out, I notice it does not go through all the way and I will have to submit a request to change with my supervisor. #### Vendor response Julia, thank you so much for taking the time to share your experience! We're really glad OnTheClock has been easy to pick up and navigate, especially coming from other platforms. We're sorry to hear about the occasional clock-in and clock-out hiccups though. If those issues persist, please don't hesitate to reach out to our support team at support@ontheclock.com so we can look into what might be causing them for you. Replied June 2026 --- ### Simple, Convenient, and Easy to Use - Overall rating: 4/5 - Reviewer: Lucas M. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I thought On the Clock was a useful and straightforward tool for keeping track of my work hours. It was easy to use, helped me stay organized, and made managing my time more convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros What I liked most about On the Clock was how easy it was to keep track of my hours and stay organized. It made clocking in and out and reviewing my time simple and convenient. #### Cons What I liked least about On the Clock was that some features could be a little confusing at first, and occasionally it took a few extra steps to find the information I was looking for. #### Vendor response Lucas, thank you so much for taking the time to share your experience! We're really glad OnTheClock helped you stay organized and made clocking in and out feel simple and convenient. That said, we hear you on the navigation hiccups, and we're always working to make things easier to find. If you ever run into confusion, our support team is happy to help point you in the right direction! Replied August 2026 --- ### The Ease of OnTheClock - Overall rating: 5/5 - Reviewer: Jernae W. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing it was so easy and calm. I never had to use an app to clock in so I’m glad this was the first app I got to use! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it was to use and how I was able to add punches and fix if I missed lunch. It really made clocking in and calculating hours a breeze #### Cons The location thing made me feel kinda of odd especially since I’d work from home some days. I also didn’t like that it didn’t have an option for you to get a reminder if you clocked out for your lunch. If that became an option that’d be so helpful. #### Vendor response Jernae, thank you so much for sharing this! We love hearing that adding and adjusting punches made your experience stress-free, especially as someone who was brand new to time tracking apps. Your feedback about the location feature and a lunch clock-out reminder is genuinely helpful, and we will make sure it gets passed along to our team. We are so glad OnTheClock made a great first impression! Replied August 2026 --- ### Great Time Card System - Overall rating: 4/5 - Reviewer: De Ann J. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over very good as I have used the system for 10 plus years. I like the mobile abilities and the ease of clocking in and out #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and the flexibility of the reports meets our needs which some systems don’t have. This is an important feature. #### Cons Inflexible set up of breaks. Our company is in CA and we need a system that can handle our break laws both paid and unlaid --- ### Very convenient to use! - Overall rating: 5/5 - Reviewer: Rasheed A. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is pretty standard. I don’t have a very powerful impact from the app but it is very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Easy to navigate on the app. Everything is clear and understanding. No confusion. Timesheets. #### Cons I like least is employee management. Other than that I don’t really have any other cons. Everything else was great. #### Vendor response Rasheed, thank you so much for taking the time to share your experience! We're really glad to hear that navigating the app feels clear and straightforward, especially when it comes to timesheets. We also appreciate your honest feedback on employee management, and we'd love to learn more about what could make that experience better for you. Feel free to reach out to our support team anytime, as we're always looking for ways to improve! Replied August 2026 --- ### OnTheClock Review - Overall rating: 4/5 - Reviewer: Quyen T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The best things about OnTheClock is that it is easy for me to punch in and punch out. I like the UI of the app, easy to read #### Cons I wish there was a time for when you punched out, so you can track your lunches accurately. I don't like that the app will glitch and log you out sometimes. #### Vendor response Quyen, thank you so much for taking the time to share your feedback! We're glad the punch in and out process feels simple and that you're enjoying the UI. Your point about tracking lunch breaks is a great one, and we'd love to share it with our team as we're always looking for ways to improve. Please don't hesitate to reach out to our support team about the logout issue so we can look into what's causing that for you. Replied June 2026 --- ### Easy control and easy manage - Overall rating: 5/5 - Reviewer: Rigo F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its a game changer for the company! I started implementing it the past month and it feels like I've used it for years. My workers find it very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to have all together and in control, its very easy for employees to use and not to mention that being able to get reports of everything is the best. #### Cons The pop ups everytime im printing the reports, it doesn't mark the box of -not show this message again. #### Vendor response Rigo, thank you so much for sharing this! It's great to hear that your team took to it so quickly and that the reporting features have been making a real difference for you. We appreciate you flagging the pop-up issue with printing reports, and we'll make sure to pass that feedback along to our development team so we can get that checkbox working as expected. We're thrilled OnTheClock has been a game changer for your company! Replied May 2026 --- ### Convenient and Simple - Overall rating: 5/5 - Reviewer: Kerri W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a smooth experience overall and easy to understand once taking a minute to review the app. I find it convenient and useful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is easy to use, it loads every time I need to use it and I have all the information I need available on the app #### Cons It took some adjusting to but recognizing how many times you need to press punch to actually log a clock in/clock out taking place on the app #### Vendor response Kerri, thank you so much for taking the time to share your experience! We're really glad to hear the app feels intuitive and that everything is right where you need it. You make a fair point about the punch flow taking a little getting used to, and we appreciate that feedback as we're always looking for ways to make things even smoother. It means a lot to know it's been a convenient and useful tool for you! Replied May 2026 --- ### Amir Review - Overall rating: 5/5 - Reviewer: Amir S. - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I love how organized it is with tracking hours not just individually, but for a team as well. It is very easy to also track where someone is when they clock in and out. #### Cons The interface is a bit outdated. It could feel newer. That is definitely my biggest complaint. Sometimes I'll get glitches too with a dinosaur. #### Vendor response Amir, thank you so much for the kind words and for taking the time to share your experience! We're really glad the team tracking and location features have been useful for you. Your feedback about the interface is well noted, and we're always working to improve the overall experience, including squashing those pesky bugs. If the glitches ever become a bigger issue, please don't hesitate to reach out to our support team at support@ontheclock.com and we'll get you sorted out right away. Replied June 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/hr/ontheclock-profile/reviews/?page=2) --- OnTheClock Reviews, Pros and Cons - 2026 Software Advice