--- title: "OnTheClock Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OnTheClock. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OnTheClock is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/ontheclock-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [OnTheClock](https://www.softwareadvice.com/hr/ontheclock-profile/) / OnTheClock Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/ontheclock-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/ontheclock-profile/alternatives/) # OnTheClock User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 800 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 596 reviews (75%) - 4 stars: 167 reviews (21%) - 3 stars: 27 reviews (3%) - 2 stars: 7 reviews (1%) - 1 star: 3 reviews (0%) ### Most mentioned pros - I find the layout simple and straightforward, and the ability to view my hours over the course of a month is particularly useful for keeping track of my schedule and ensuring my hours are recorded properly. While I have run into a few minor technical issues from time to time, the system generally works well and serves its purpose as a convenient tool for tracking work hours. - It also gave me confidence that my hours were being documented correctly for payroll purposes. Although there are a few areas where the interface and performance could be improved, I believe OnTheClock is a dependable time-tracking solution that works well for both employees and employers. - I use it to clock in and out of work everyday, holding me accountable while I work from home, so I know my employers feel assured I'm at my desk each day . ### Most mentioned cons - Customization is another weak spot. If you want highly tailored reports, complex scheduling rules, or deeper integrations with other systems, it can feel limiting. - Lastly, some users mention that certain features—like advanced reporting or integrations—are locked behind higher-tier plans, so the value can drop off a bit depending on what you need. - A minor annoyances is that when checking pay periods you can "go" into future pay dates that you haven't worked yet, so if I scroll all the way down assuming I will go to the latest date I scroll into the future. ## OnTheClock customer reviews Showing reviews 1-25 of 800 (page 1). ### It’s a baller app - Overall rating: 4/5 - Reviewer: Camden W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It’s very easy to use, the sign in and set up process was super easy two and it’s very accurate. I would give it a 5 but I don’t want to let them plateau. #### Cons I honestly don’t dislike anything about it. It works well, it’s easy to use and it makes sense. I work construction so that means a lot. #### Reasons for switching to OnTheClock I moved to a different company with different rules #### Vendor response Camden, thank you so much for taking the time to leave this review! We love hearing that setup was smooth and that accuracy is holding up in a demanding field like construction. And honestly, we respect the strategy of keeping us on our toes — consider it noted and accepted as a challenge! Replied August 2026 --- ### Time Reviews - Overall rating: 5/5 - Reviewer: Stephen G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Has been overall good. Easy to add and remove employees, easy to track employees time off requests as well as their balances they have left. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Great value, easy to use and our employees find the time sheets easy to use as well. HR has given it a thumbs up #### Cons Would like to see the ability to break out more levels of Manager's and who has to authorize their time or requested time off. #### Reasons for switching to OnTheClock Cost effectiveness and better customer support when needed #### Vendor response Stephen, thank you so much for the kind words and for taking the time to share your experience! It's great to hear that your employees and HR team have found OnTheClock easy to use, and that managing time off requests and balances has been a smooth process. Your feedback about expanding manager authorization levels is really valuable, and I'll make sure it gets passed along to our product team. We appreciate having you as a customer and look forward to continuing to improve the platform for you and your team! Replied August 2026 --- ### Great tool to keep track of time - Overall rating: 5/5 - Reviewer: Miguel T. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very nice and easy to use, with very clear information to show to the user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Extremely easy to use, with good features for managing, and good pricing. Very reliable #### Cons A bit complicated to configure, and somewhat restrictive in the customization side. Recent updates had improved this situation tho. --- ### Great product but not of internation use - Overall rating: 3/5 - Reviewer: Tony R. - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Works and does the job. Staff won't clock out at break or lunch as they need to line up, and it just wastes so much time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use with a simple interface. Support is good and responsive, just need to wait over night as the time difference #### Cons It's slow!! takes about 2 minutes to clock out per person. It doesn't show who is clocked in in the mornings (about lunchtime, it catches up), as your servers can't handle the Australian time zone. #### Reasons for switching to OnTheClock Empower did heaps more, was really good, but just to monitor time punches, it became too costly #### Vendor response Tony, thank you for taking the time to leave this honest feedback. We're really sorry to hear that the performance issues have been causing such a headache for your team, especially with staff avoiding clocking out at breaks because of the wait — that's the opposite of what we want for you. The time zone challenges you're describing are something we take seriously, and we'd love to connect with you directly to look into what's happening with your account and see if there's anything we can do to improve the experience for your Australian team. Please don't hesitate to reach out to our support team, and we'll make it a priority to help. Replied July 2026 --- ### Good App, but Missed Punches Could Be Easier to Correct - Overall rating: 5/5 - Reviewer: Donasjá D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience was good. It is a useful and easy-to-navigate app, but the location restrictions and process for correcting missed punches could be more flexible. I have also used Paylocity as an RBT and appreciate being able to correct or submit missed punches more easily. With a few improvements, OnTheClock could be much more convenient for employees who work across multiple locations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The app is straightforward and easy to use for basic clocking in and out. The interface is simple and generally works well for tracking work hours. #### Cons I did not like being unable to clock out when outside of the designated location. As an RBT, workdays can involve moving between clients and locations, so it can be easy to forget to clock out during a busy transition. I wish there were an easier way to submit or correct missed punches directly in the app rather than requiring additional communication for a simple mistake. #### Vendor response Thank you for the thoughtful feedback, Donasjá! We're glad the app has been easy to navigate for tracking your hours. We completely understand how location restrictions and the missed-punch process can create extra friction, especially in a role like yours, where you're moving between clients and locations throughout the day. We'd love to pass your suggestions along to our team. If you ever want to share more details, please feel free to reach out to us at support@ontheclock.com. Replied August 2026 --- ### On the clock review - Overall rating: 5/5 - Reviewer: Rayan b. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, OnTheClock is a convenient and easy-to-use time tracking system. It makes managing employee hours and timesheets simple, with only occasional glitches. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pros Easy to use and straightforward to navigate. The interface is simple, and managing time and timesheets is convenient. #### Cons Cons There are occasional glitches and minor technical issues that can slow things down or make the system less responsive. #### Vendor response Rayan, thank you so much for taking the time to share your experience! We're really glad to hear that navigating the platform and managing timesheets has felt straightforward for you and your team. We also appreciate the honest feedback about the occasional glitches — that's something we take seriously, and our team is always working to improve stability and performance. If you ever run into a specific issue, please don't hesitate to reach out to us directly so we can help get it sorted quickly. Replied August 2026 --- ### My review for the clock in. - Overall rating: 5/5 - Reviewer: Aram B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great no complaints besides display. I fully support this app. It gives great value and makes things easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity. Makes clocking in quick and easy. The sample portion where it tells you if you're in or out is amazing. #### Cons The display look a little dull. The white and orange is a great color scheme, I just feel like it needs just a bit more. #### Vendor response Aram, thank you so much for the kind words and for taking the time to share your experience! We're really glad the simplicity and status display are making a difference for you. Your feedback about the interface feeling a little plain is genuinely helpful, and it's something we'll keep in mind as we continue to improve the product. We're happy to have your support! Replied August 2026 --- ### no complaints - Overall rating: 5/5 - Reviewer: Cara D. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. no complaints #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Overall, I have no major complaints about the experience. The system generally performs well and meets my expectations for day-to-day use. However, there are occasional moments when it lags or responds more slowly than expected, which can be slightly frustrating, especially when trying to complete tasks efficiently. These delays do not happen all the time, but they are noticeable enough to mention. Despite this minor issue, the platform remains reliable and useful for my needs. With some improvements to speed and responsiveness, the overall experience could be even better and more consistent for users. #### Cons sometimes laggy #### Vendor response Cara, thank you so much for taking the time to share such a thoughtful and detailed review! We're really glad to hear the platform has been reliable and meeting your day-to-day needs. We do take the occasional lag seriously, and your feedback helps us prioritize performance improvements to make the experience even smoother. We appreciate you sticking with us and hope to keep earning that five-star rating! Replied August 2026 --- ### Great for time tracking - Overall rating: 5/5 - Reviewer: Aleksandra G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, great user interface Just couple of clicks to check in and check out App doesn’t take much space #### Cons All good so far It’s very easy to navigate, but I don’t use lots of features just checking in and out #### Vendor response Aleksandra, thank you so much for sharing this! We put a lot of thought into keeping the interface clean and intuitive, so it really means a lot to hear that checking in and out feels effortless for you. And hey, sometimes simple is exactly what you need, but whenever you're curious to explore more, we're always here to help you get the most out of OnTheClock. Replied September 2026 --- ### Simple, Convenient, and Easy to Use - Overall rating: 4/5 - Reviewer: Lucas M. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I thought On the Clock was a useful and straightforward tool for keeping track of my work hours. It was easy to use, helped me stay organized, and made managing my time more convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros What I liked most about On the Clock was how easy it was to keep track of my hours and stay organized. It made clocking in and out and reviewing my time simple and convenient. #### Cons What I liked least about On the Clock was that some features could be a little confusing at first, and occasionally it took a few extra steps to find the information I was looking for. #### Vendor response Lucas, thank you so much for taking the time to share your experience! We're really glad OnTheClock helped you stay organized and made clocking in and out feel simple and convenient. That said, we hear you on the navigation hiccups, and we're always working to make things easier to find. If you ever run into confusion, our support team is happy to help point you in the right direction! Replied August 2026 --- ### The Best Time Clock Solution - Overall rating: 5/5 - Reviewer: Monica R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Our overall experience has been excellent. To narrow it down to one word, excellence in the platform's functionality and excellence in customer service. Excellence in customer focus. Excellence in cost to value. Excellence in delivering on what their customers want and need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros On the clock has the best customer support and help available. Making sure any issues are quickly resolved so they do not repeat. The platform is well-designed and easy to navigate without taking much time to learn. Our employees of all computer skill levels find it easy to use and have no problem navigating what they need to do. What you get for what you pay is significantly better priced than their competitors. It is secure and you can assign rolls as needed with permissions that match that role. It is one of the best time tracking platforms availible, and we have been using it for several years. We have not used the payroll function because we have an in-house system. Otherwise, we would use their payroll since it looks easy to use and navigate, just like the time clock. #### Cons There isn't much to not like about On The Clock; the only thing I can think of is that the PTO could be a little more automated for renewals. #### Reasons for choosing OnTheClock We chose On The Clock for the services offered, cost for what we needed and wanted, and scalability. #### Reasons for switching to OnTheClock We had too much timecard fraud. This prevents it from being an issue, as it is when they can clock in and out by writing it down or punching a paper timecard. --- ### Great Time Keeping Software - Overall rating: 5/5 - Reviewer: Crystal L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been using this software for about 4 years or more. It has worked very well and helps us keep track of hours worked. The GPS functions are so important to us. I would recommend this software to any company, especially one that has staff out in the field each day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a very easy to use software. Adding new employees is seamless and easy. The staff does not need to be "trained" on how to use this app because it is very straight forward. I also like that we can customize what day our week starts on. We utilize the GPS tracking. This is so helpful! Every employee has to have location on when clocking in and out. This way we can see that the employee is clocking in while at the office and clocking out at the correct client's home. New employees are sent an email and text invite so they can get into the app before they even start the first day! This is a big help! The software is extremely affordable which is huge for a small business like us. It helps make payroll seamless. It is nice that we can add notes to keep track of manual clock ins, and which manager was tasked to update this. #### Cons There have been a few times that the app will go down on the staff or it will not load so they are not able to clock out. This might be more of a cell service issue than the OnTheClock software. #### Reasons for switching to OnTheClock The pricing was too high and too many glitches --- ### OnTheClock - Overall rating: 5/5 - Reviewer: Jonavie S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, using OnTheClock feels like working with a tool that knows its job and sticks to it. Day to day, it’s reliable. Clocking in and out is quick, timesheets are easy to review, and pulling basic reports doesn’t take much effort. For a small or mid-sized team, that consistency is a big plus—you spend less time figuring out the system and more time actually using the data. That said, the experience is very “no-frills.” It doesn’t feel particularly modern, and if you’re expecting deep customization, advanced analytics, or seamless integrations with a bunch of other platforms, it can start to feel a bit limited over time. The mobile side, while useful, doesn’t always match the smoothness of the desktop experience either. So the overall impression is: dependable and easy to use, but not especially powerful or cutting-edge. It’s a good fit if you want something simple that works without much setup, less so if you’re aiming for a highly flexible or feature-rich workforce management system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What tends to stand out most about OnTheClock is how straightforward it is. A lot of time-tracking tools get bogged down with extra features, but this one focuses on doing the basics well—clocking in/out, tracking hours, and generating payroll-ready reports—without much friction. #### Cons Even people who like OnTheClock usually have a few consistent gripes. One common issue is that the interface, while simple, can feel a bit dated. It’s functional, but not as polished or modern as newer competitors, which can make navigation feel clunkier than it needs to be. Customization is another weak spot. If you want highly tailored reports, complex scheduling rules, or deeper integrations with other systems, it can feel limiting. It covers the basics well, but power users sometimes hit a ceiling. Mobile experience also gets mixed feedback. The app works, but it’s not always as smooth or feature-complete as the desktop version, which can be frustrating for teams that rely heavily on phones. Lastly, some users mention that certain features—like advanced reporting or integrations—are locked behind higher-tier plans, so the value can drop off a bit depending on what you need. In short, it’s solid for straightforward time tracking, but less impressive if you’re looking for a highly customizable or modern-feeling system. #### Vendor response Thank you for taking the time to share such a thorough and balanced review! We're glad to hear that OnTheClock's reliability and ease of use have been valuable for your day-to-day time tracking needs. Your feedback around the interface, mobile experience, and customization options is genuinely appreciated, as it helps us prioritize improvements. We're always working to make OnTheClock a better experience for all users, and we hope to impress you with the updates ahead. Replied May 2026 --- ### Great, accurate - Overall rating: 5/5 - Reviewer: David A. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with in the clock has been great. I’ve worked and at a few company who use online app clock in and this is by far the best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about on the clock is that the app is always working and never has any down time. The app also is always very accurate and never really has any flaws. #### Cons There is nothing wrong with on the clock. The app is great and functions very proper. There is nothing not to like about on the clock. #### Reasons for switching to OnTheClock Moved to a new company. Gave to switch over #### Vendor response David, thank you so much for the kind words! It's great to hear that reliability and accuracy have stood out to you, because those are things we work really hard to get right. We're glad OnTheClock has been a smooth transition with your new company, and we hope to keep earning that five-star experience for you! Replied May 2026 --- ### The First and The Best - Overall rating: 5/5 - Reviewer: Chántelle A. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. User friendly and it is also easily accessible. With options to access from personal or work device. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Accurate and a thorough representation of the steps needed to clock in and track your mileage and precise hours in a shift. #### Cons I love the accuracy However I don’t like when it Removes mileage if you accidentally close the apps nor how it makes you clock in twice #### Vendor response Chántelle, thank you so much for taking the time to leave such a thoughtful review! We're really glad the mileage tracking and hour accuracy have been working well for you, and it's great to hear you're finding it easy to access across your devices. We hear you on the frustration with losing mileage data when the app closes unexpectedly, and the double clock-in issue. Those are valid pain points, and we'd love to look into them further with you. Please feel free to reach out to our support team at support@ontheclock.com so we can help get those sorted out. Replied June 2026 --- ### Convenient Platform for Recording Work Hours - Overall rating: 5/5 - Reviewer: Christie B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience using OnTheClock has been good. The platform provides a clear way to log work hours and keeps everything organized, which makes it easy to review my time records. I find the layout simple and straightforward, and the ability to view my hours over the course of a month is particularly useful for keeping track of my schedule and ensuring my hours are recorded properly. While I have run into a few minor technical issues from time to time, the system generally works well and serves its purpose as a convenient tool for tracking work hours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like using On The Clock to record my work hours. It makes it easy to clock in and out, and I appreciate how organized everything is. The monthly overview is especially helpful because I can clearly see how many hours I’ve worked over the month. It’s simple, straightforward, and keeps all my time records in one place, which makes tracking my hours much easier. #### Cons One downside I’ve experienced with OnTheClock is that it can occasionally have small technical issues. For example, there have been times when it wouldn’t let me log in unless I selected my position, but the drop-down menu didn’t show any position options. I’ve also had an instance where one of my shifts was mistakenly counted as an unpaid break, which required correction. While the system is generally helpful, these occasional glitches can be a bit frustrating when trying to accurately log work hours. --- ### Good product - Overall rating: 4/5 - Reviewer: Seth A. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it has been good i do wish it wasnt two buttons to clock in tought since my data can be slow sometimes making it take longer than needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros it shows me easily how much i have worked and my last weeks allowing me to eaisly see how much i should get payed for last week #### Cons i wish i got emails or notifications around when i normally clock if im not already incase i forget to clock in so i don't have to ask my manager to put in those hours #### Vendor response Seth, thank you for taking the time to share your experience! We love hearing that the timesheet view makes it easy for you to track your hours and know what to expect on payday. The reminder notifications idea is actually a great one, and we appreciate you flagging the two-step clock-in as a friction point too. We will pass both of these along to our product team as they are exactly the kind of insights that help us improve. Replied July 2026 --- ### OnTheClock review 2026 from a Healthcare worker - Overall rating: 5/5 - Reviewer: Iris R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SO far its easy to use and i had no issues. It allows me to go back to prior weeks to check my hours #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that you can see the time sheet so you can better keep track with your hours. The GPS system helps so employers know where you are when clocking in. #### Cons Sometimes it glitches and doesn't clock me out. Im not sure what causes it to glitch, if its the app itself or the wifi disconnecting #### Vendor response Iris, thank you so much for taking the time to leave this thoughtful review! It's great to hear that the timesheet visibility and GPS features have been useful for keeping everyone on the same page. We're sorry to hear about the occasional clock-out glitch though, and we'd love to help get to the bottom of it. Please don't hesitate to reach out to our support team so we can look into whether it might be tied to connectivity or something on our end. Replied June 2026 --- ### Simple and to the point. - Overall rating: 3/5 - Reviewer: Anali O. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it's my first time and it's been alright. I do not love the geolocation for logging in but luckily that doesn't matter much at my workplace. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It's very simple to use and intuitive. not many buttons and keeps it straight. The colors are nice and distinctive. #### Cons It's too simple at times and it does have a lot of bugs i think because it says to contact support for a lot of the times I use it #### Vendor response Anali, thank you for taking the time to share such honest and balanced feedback! We're glad the simplicity and design are working for you, but we're sorry to hear you've been running into bugs and hitting walls that send you to support more than you'd like. That's definitely not the experience we want for you, and we'd love to dig into those specific issues to make things smoother. If you ever want to connect with our team directly, we're always happy to help at support@ontheclock.com. Replied June 2026 --- ### App Review - Overall rating: 3/5 - Reviewer: Curtis M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it made a clock easy and integrated well with the other platforms our company uses. Excellent product. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It was fairly easy to navigate, I really enjoyed the automatic sign-in feature that made clocking in each morning easier. #### Cons I did not love that was impossible to clock out if you were a certain distance away from the marked location. #### Vendor response Curtis, thank you for taking the time to share your honest feedback! We're glad the automatic sign-in feature made your mornings a little smoother and that OnTheClock integrated well with your team's other platforms. We hear you on the geofencing limitation. Being unable to clock out when you're outside a set radius can definitely be frustrating, and we appreciate you flagging that so we can continue improving the experience. If you ever want to talk through your settings or share more feedback, our support team is always happy to help! Replied June 2026 --- ### On the Clock Review - RH - Overall rating: 5/5 - Reviewer: Robert H. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over great experience despite the login issues. Easy interface and works well. Platform is user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to see your time card and track PTO. Once you clock in, the interface is easy to use and a great experience. #### Cons It is difficult to log into the main website and I need to find the login web link. There is a lag clocking in and out. #### Vendor response Robert, thank you so much for taking the time to share your experience! We're really glad the time card and PTO tracking have been easy to navigate, and that the overall interface has been a great fit for you. We hear you on the login frustration and the clocking lag, and we'd love to dig into those issues with you to make things smoother. Feel free to reach out to our support team at support@ontheclock.com anytime and we'll do our best to get those sorted out for you. Replied June 2026 --- ### Easy control and easy manage - Overall rating: 5/5 - Reviewer: Rigo F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its a game changer for the company! I started implementing it the past month and it feels like I've used it for years. My workers find it very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to have all together and in control, its very easy for employees to use and not to mention that being able to get reports of everything is the best. #### Cons The pop ups everytime im printing the reports, it doesn't mark the box of -not show this message again. #### Vendor response Rigo, thank you so much for sharing this! It's great to hear that your team took to it so quickly and that the reporting features have been making a real difference for you. We appreciate you flagging the pop-up issue with printing reports, and we'll make sure to pass that feedback along to our development team so we can get that checkbox working as expected. We're thrilled OnTheClock has been a game changer for your company! Replied May 2026 --- ### Convenient and Simple - Overall rating: 5/5 - Reviewer: Kerri W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a smooth experience overall and easy to understand once taking a minute to review the app. I find it convenient and useful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is easy to use, it loads every time I need to use it and I have all the information I need available on the app #### Cons It took some adjusting to but recognizing how many times you need to press punch to actually log a clock in/clock out taking place on the app #### Vendor response Kerri, thank you so much for taking the time to share your experience! We're really glad to hear the app feels intuitive and that everything is right where you need it. You make a fair point about the punch flow taking a little getting used to, and we appreciate that feedback as we're always looking for ways to make things even smoother. It means a lot to know it's been a convenient and useful tool for you! Replied May 2026 --- ### Review of Ontheclock - Overall rating: 4/5 - Reviewer: Cameron V. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with OnTheClock is great. It is very user friendly had is simple, which make it less confusing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about on the clock is how easy it is to use. I also like how you can use it an app and on the web. #### Cons The thin I least liked about OnTheClock is having to click "clock in/out" and then having to click an additional button to actually clock in or out. #### Vendor response Cameron, thank you so much for taking the time to share your experience! We're really glad the ease of use and flexibility across the app and web have been a good fit for you. We hear you on the extra click to confirm clocking in and out. We understand that can feel like an unnecessary step, and we appreciate you flagging it as feedback. It's something we'll keep in mind as we continue improving the product. Replied July 2026 --- ### Leasing Manager - Overall rating: 5/5 - Reviewer: Raul C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with OnTheClock has been very positive. It’s a reliable and easy-to-use system that helps keep employee time tracking organized and accurate. It makes managing schedules, reviewing hours, and handling payroll preparation much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about OnTheClock is how simple and user-friendly it is. It makes tracking employee hours, managing schedules, and reviewing time records very efficient. The system is straightforward, reliable, and helps keep everything organized without taking extra time out of the workday. #### Cons There isn’t much to dislike, but at times the interface could be a little more modern and some features could be easier to navigate. Occasionally it takes a few extra steps to find certain reports or settings. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/ontheclock-profile/reviews/?page=2) --- OnTheClock Reviews, Pros and Cons - 2026 Software Advice