Insights

RATING:

4.16

(153)

About Insights

Insights is a cloud-based strategy and performance management solution that assists small to large-sized organizations with goal setting and performance tracking. Its key features include self/peer appraisals, 360-degree feedback, employee recognition and real-time reporting. The application comes with a conversation module that helps managers record employee feedback, resolve issues and provide coaching. With its analytics feature, supervisors can set team priorities and align their milestones/achievements with business objectives. Employees can use the system to assess individual performance history and ranking and measure progress. Insights integrates with third-party platforms such as UltiPro, Microsoft, Google, MailChimp, Paycom, Slack, Outlook and iCal. ...

Awards and Recognition

FrontRunner 2022
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Employee dashboard
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Insights Reviews

Overall Rating

4.16

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Insights

1 - 5 of 153 Reviews

Anonymous

5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2020

Product with easy to use

i have joined nisum technologies few months back and i tried to fill my first quarter skills and learnings. I felt really good while using the application because it has lot of option to describe yourself and felt lucky that i no need to full fill that excel sheet for performance review.

PROS

This software captures more more information about employee who want to describe more and show what are the skills has been used through out the year.

CONS

All things are good but if there is any instruction/demo video how to use the software that would good.

Stacy

Primary/Secondary Education, 51-200 employees

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

OpaConnect revolutionizes the evaluation process at Kids' Country!

If you are looking for a paperless, clear, simple and transparent solution to employee engagement and evaluation process woes, look no further!

PROS

Kids' Country has struggled with the formal evaluation process for many years. Lack of time, an employee base that does not access technology regularly, and the disconnect between frontline staff and organizational initiatives are just some of the challenges we faced. Once we completed our strategic planning process and determined that employee engagement, recruitment and retention were key opportunities for us, we began to look for an alternative to the formal process. OpaConnect has been a dream come true. The system has taken what used to be a scary, complicated and laborious process, and created what is now something our staff look forward to. The system clearly makes the connection between front line staff's goals to our key strategic initiatives. It also allows for more consistent and casual conversations regarding staff performance versus the dreaded annual meeting. Employees are empowered to keep notes and tasks documented within Opa to talk about with their supervisors. "Shoutouts" allow for anyone to celebrate colleagues for any reason. The behind, on track or ahead rating is simple and easy to understand. The transparency regarding goals and initiatives across all levels has also created a new found trust at Kids' Country. The customer service support has been phenomenal. I've provided quite a bit of feedback in the form of features that would be helpful and all of it has been heard, considered and much of it was implemented! I cannot speak highly enough of OpaConnect!

CONS

The reporting function is slightly behind where I'd like it to be but I know that they are working on solutions for that.

Amber

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2020

Insights

insights can be helpful but not for personal information

PROS

I am able to connect and explore when needed, accessing and routing information

CONS

There are several features missing and could use a handful of new information

Venkata Subramanyam

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Insights

It is good so far. I liked it

PROS

We can ask review from any of our colleagues. We can get clear feedback from supervisor. We can schedule one on one from insights itself with peers.

CONS

Notifications after completing review would be added.

Vivek

Computer Software, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed January 2020

Feedback Review for Insights

We use for performance evaluation and setting up 1:1

PROS

1. I was surprised to see the number of features provided for performance evaluation. It was good to see a different section for Goals and Responsibilities. I like the feature where you could request for a 360 degree overall. 2. Clear Separation of concerns for "Me", "My Team" and Overall Company

CONS

1. The first and foremost is the SSO with Okta which almost never works. 2. It would be better if we are allowed to express free text while writing our goals which at this moment is restricted 3. It's filled with lot of features but then one has to explore by spending an enormous amount of time playing around with it. For example, I was trying to do performance evaluation for my team and it did not clearly show me where and how to give point on a scale say(1-5) 4. It would be nice if we have a pop-up with a recommendation on what to do next as when I am done with a topic. (Example if an employee fills in his goals, then encourage he/she to the next steps for setting up a quick 1:1 with his/her manager. There is a lot of scope here to explore which will improve the user experience

Reasons for switching to Insights

For more features that align with our company goals

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