SocialSchedules

RATING:

4.5

(557)

About SocialSchedules

SocialSchedules is a cloud-based employee scheduling solution designed to help small to large businesses in the restaurant, hospitality, retail and other sectors. It allows managers to communicate with field employees through private and group messages and share schedules in case of any changes. Features of SocialSchedules include shift management, budgeting, overtime control, time-off management, conflict resolutions, hourly rates configurations, templates, notifications and access permissions. It comes with candidate matching capabilities, which enables enterprises to match employees with skills and availability required for the shift. Additionally, staff can use swapping functionality to exchange shifts with co-workers, maintaining compliance with state labor laws. ...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SocialSchedules Pricing

Basic: Free (up to 10 employees) Starter: $15.99 mo / location Premium: $39.99 mo / location Enterprise: Contact OpenSimSim

Starting price: 

$15.99 per month

Free trial: 

Available

Free version: 

Available

OpenSimSim daily shift view screenshot
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SocialSchedules Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for SocialSchedules

1 - 5 of 556 Reviews

User Profile

Mike

Verified reviewer

Restaurants, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Great scheduling platform with lots of extras!

PROS

Ease of use. Messaging system and shift swap approvals.

CONS

There wasn't much not to dislike about this product. I've had no user issues with it, nor manager issues with it.

Rachel

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2019

Great free option for scheduling software with potential for more

I had a great on-boarding session with their training team. They do offer employee data importing as part of their setup but I did it all myself and it wasn’t too bad.

PROS

Super easy to use and set up. It has been as smooth of a transition for our employees One could hope for. Most employees have been able to get it set up and availability updated with no direct instruction other than our expectations.

CONS

A few simple features I would like to see on the app are: view only first initial of last name on printed schedule (privacy issue of employees), hide total hours on printed schedule, select individual rights for remote clock in (paid version).

Reason for choosing SocialSchedules

When I Works app was very glitchy and its expensive for just a scheduling package. Free trial only allows you to schedule out 10 days and that made the testing out process double the work.

Alex

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

iOS compatibility

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

PROS

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

CONS

Everything is great about opensimsim except in January of 2019 the update they did made their system non-compatible with use on iPad. This is a huge huge downside of the product someone not to smart didn’t keep the system compatible with iOS on an iPad cuz I used it for over a year that way. I don’t carry or want to carry a laptop with me everywhere which means I get chained to a desk to write schedules now that I can’t use my iPad anymore. Two thumbs down!!!!

Bryant

Photography, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2019

Multi-Unit Scheduling

PROS

It gives us ease of access to schedules for multiple locations, and easy to identify and contact an employee that is working.

CONS

Setting up mutiple locations and schedule labeling/identification.

Reasons for switching to SocialSchedules

More centralized location of schedules for multiple locations.

Kay

Retail, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Volunteer Schedule

This is a very easy to use product.

PROS

I like the price, because we are a non-profit organization with about 20 volunteers. I needed something that would keep track of everyone and with your product I can see the schedule on my phone or computer. It is very handy.

CONS

I'd like to be able to schedule people from my phone.

Reason for choosing SocialSchedules

OpenSimSim allowed me to schedule out for months at a time. The When I Work program only let me go out for 10 days.