What is OpenSimSim?

OpenSimSim is a cloud-based employee scheduling solution designed to help small to large businesses in the restaurant, hospitality, retail and other sectors. It allows managers to communicate with field employees through private and group messages and share schedules in case of any changes.

Features of OpenSimSim include shift management, budgeting, overtime control, time-off management, conflict resolutions, hourly rates configurations, templates, notifications and access permissions. It comes with candidate matching capabilities, which enables enterprises to match employees with skills and availability required for the shift. Additionally, staff can use swapping functionality to exchange shifts with co-workers, maintaining compliance with state labor laws.<...


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Supported Operating System(s):

Web browser (OS agnostic)

549 Reviews of OpenSimSim

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(315)

315

4 stars

(190)

190

3 stars

(36)

36

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 549 results

May 2019

Janice from University of Florida

Verified Reviewer

Company Size: 11-50 employees

Industry: Libraries

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

Free Scheduling Solution for Small Team

OpenSimSim has been an excellent scheduling tool for our small staff and team of Student Assistants. It has been very easy for administrators to add and remove users, edit and publish shifts, and add extra touches of personalization like user photos and different colors for positions. There are some functions which we use little or not at all (Timeoff Requests, Payroll, etc) but they do not hinder our use of the scheduling software.

Pros

OpenSimSim has an easy-to-use, simple, and aesthetically pleasing interface that works well on both desktop and mobile apps. Our employees picked it up easily to drop shifts, swap shifts, and message one another and supervisors whether at work or on the go. It's also been very easy for administrators to create schedule templates to quickly and effortlessly publish week after week.

Cons

There is still room for improvement in regards to tutorials for employees. A few of the functions in the tutorials are only covered from the employer's perspective and not the employee's perspective, which makes it more difficult to explain how to use the software to new employees in some regards.

Reasons for Choosing OpenSimSim

Cost. OpenSimSim filled all of our needs for free. However, if we were a larger company that needed the premium features, we have been so pleased with the software and quick customer service that we would fight to include it in our budget.

February 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Easy and very useful scheduling tool

Overall every time I've made suggestions or talk to the staff at opensimsim they have been very helpful and quick to resolve any issues I may have.

Pros

It is very useful and easy to copy and paste schedules instead of having to individually do a schedule every week. And it reduces the amount of time it takes for me to have to do schedules for my team of 20 + employees

Cons

The messaging portion of the app would be more useful if it could be sorted by message. As of right now it is a little cumbersome with the messaging and trying to revert back and look up previous messages to my teams.

Reasons for Choosing OpenSimSim

Overall it seemed a lot more simpler to use as I do not want to create any more work than necessary in my already busy day. I'm able to put my time to better use because of the ease that I get from a opensimsim.

February 2019

Robert from Entertainment

Verified Reviewer

Company Size: 10,000+ employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2019

Still Has Flaws

Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program. That being said there are still a few things about your app that annoy the crap out of me - like getting woke up at 3AM by notifications; AFTER I've already been scheduled when I have other apps (like GroupMe) that enable me to silence all notifications for one hour; two hours; six hours or twelve hours.

Pros

I like the fact that you guys actually respond to negative reviews and take a proactive approach to fixing the bugs. Also like the fact that with this app I can take my pick of available shifts and get scheduled with one click instead of being on the phone for half an hour (Securitas at Universal Studios). That's half an hour of my life that I'm not going to get back and they're not paying me for that time, it's bad enough that they want to pay minimum wage to people with specialized skills (like operating X-ray machines) but then they expect me to waste half an hour of my life; every single day on the phone trying to get scheduled. Over a period of one week that adds up to three and a half hours of my life that they're not paying me for.

Cons

I didn't like the fact that I still get notifications for shifts that aren't even available any more. I'll see a long list of invitations, go through one by one - and not a single one of them is still available. It seems like once a shift has been filled it should fall off of my notifications so that I don't have to click through every single one of them just to find the ONE (if any at all) that are still available. I also don't like the fact that after I've already accepted a shift for tomorrow I still keep getting invitation notifications for shifts that are on the same day as the one I just accepted and these notifications will just keeping coming and keep coming and keep coming and there's no way to shut off the notifications - even JUST for the day that I'm already scheduled. And I shouldn't even have to disable notifications; even for specific days - when the app should already know that I'm already scheduled and don't need to be scheduled again. Our bosses even keep telling us "if you're already scheduled then DO NOT accept the newer shift notifications that come in" because apparently there have been people that accepted one shift - then another one came in that was their preferred shift; they accepted that one two and then it creates a scheduling conflict which is neither good for the employee OR the employer.

October 2019

Sara from New Avenues for Youth

Verified Reviewer

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2019

My OpenSimSim review

I am so happy with OpenSimSim. We use it very exclusively for scheduling and have reduced greatly the amount of confusion about scheduled shifts experienced by our staff. It is a great way to get a message out to the full staff, and has increased are accountability for publishing schedules.

Pros

I really like how we can make frequent updates/changes to the staff. We are a job training program with shifts going to Managers, temporary interns, and volunteers. I like how convenient it is for users to interface with it. It’s very accessible.

Cons

I can’t really think of anything. I know sometimes the interface for messages for managers can get cluttered because they are inundated with staff individual and group messages. It might be nice if there was an easy way to sort or archive certain threads or easily click on a user and see all the messages associated with that person.

Reasons for Choosing OpenSimSim

It seemed better than the system we were currently using.

August 2019

Sarah from Twirly Top

Verified Reviewer

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

Review

Definitely spend less time scheduling than ever before, which is awesome!

Pros

Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.

Cons

I really really dislike that I have to manually edit “availability” for each new staff member, in order to force them to submit timeoff requests. I also don’t like that you can’t have an algorithm for time off requests- for example I require two weeks notice for time off requests, and I wish the app would allow me to enforce that, but it doesn’t...so instead I have employees submitting time off requests 5 days before which then makes me look like the mean guy when I have to decline a request. I wish open simsim would just allow me to have a setting that removes the ability to request time off if it’s less than 14 days from the requested time off date.

Reasons for Choosing OpenSimSim

It was free and even though it has a premium upgrade, it still provides more functionality in the free mode than when I work