--- title: "SocialSchedules Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SocialSchedules. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SocialSchedules is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/opensimsim-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) / [SocialSchedules](https://www.softwareadvice.com/hr/opensimsim-profile/) / SocialSchedules Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/opensimsim-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/opensimsim-profile/alternatives/) # SocialSchedules User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 558 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.7/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 322 reviews (58%) - 4 stars: 193 reviews (35%) - 3 stars: 35 reviews (6%) - 2 stars: 5 reviews (1%) - 1 star: 3 reviews (1%) ### Most mentioned pros - There is even a segment to leave a note about why you are requesting off, which comes in handy! - SocialSchedules is a great software to use for setting empolyee schedules. - Pretty easy to navigate, most features work well. ### Most mentioned cons - The chat feature does not do a great job of notifying when someone has sent you a message. - With new software finding issues is like finding an Easter egg in movies. ## SocialSchedules customer reviews Showing reviews 1-25 of 558 (page 1). ### Work hours programming platform for companies - Overall rating: 5/5 - Reviewer: Carlos T. - Verified reviewer: Yes - Industry: Import and Export - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are sure that Opensinsin, is on a good path to be a platform that provides a service that amalgams with a vital recuse and is the time to help with the needs of people how to manage their time at work and how to dispose Exchange schedules with coworkers and other virtues that allows the Opensisin platform in our case we within the company are grateful to meet their services and thus be able to organize in an optimal way the most valuable resource that for us the time of our employees and thus have more happy and motivated employees and managers when giving them the ideal tool to have their working hours. it resulted in positive changes for the productive development of the company #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros In our successful experience with OpenSimSim, I manage to solve an internal problem in the company and to make an hourly schedule of our employees making its use easy, ease of configuration, the configurations are quite clear. The most practical is that they receive the schedules, they are published on their mobile devices in real time, helping to maintain a reciprocal communication, another very appropriate faculty, because it is free for managers and employees, which gives an additional bonus to this platform, that help to companies that have workers for a certain time. OpenSimSim gives its users the power to create a program through proven programming templates where they see staff availability and the hours worked are displayed and are more accurate for our workflow, which seeks to achieve and optimize a Correct performance of our employees, which helps managers avoid inconvenience or confusion in relation to the extra overtime so far you have the virtue of visualizing the budget allocated and thus monitor labor costs in real time to keep track of the budget of The company, another useful and pragmatic virtue, is being able to have contact via chat being able to write messages with employees and management, in addition to being able to install a mobile application from smartphones wherever it is, this innovative application allows employees of our company who make purchases and sales of raw materials or product s finished, maintaining a schedule that can be modified by us #### Cons to our experience with OpenSimSim, and the little that could be highlighted as negative or enhance improvements in the characteristics and capabilities of precarious synchronization, which as a constructive criticism can be enriched between the application of the computer and the Smartphone, for the better performance, contact lists must be optimized for use and all personnel, phone numbers and emails can be accessed to be able to exchange shifts with anyone on the contact list, even if they have a different schedule. Currently, the function of exchange and allocation of these hours since what we have seen is that it is available to those who have a clear availability of hours on the platform. Shift change is very important in all lines and departments, since what is sought is that employees are without worries about how to organize their time for better performance since one of the most valuable resources is time for both growth of the company like that of employees and their free time and how to manage it, in terms of organization when printing schedules, everything should be organized from the platform and thus avoid having to go to Excel and place the calendar information of work are better digestible to the understanding of the employees, also organizing by start date and an end date can illustrate how Anasa does it on her platform just to mention as an example and adapt it to the OpenSimSim platform, also look for ways to automate as well as edit the master lists and a #### Reasons for switching to SocialSchedules Opensinsin and its services and customer service captivated us more, in addition to accepting constructive criticism in order to improve and provide the best service. --- ### Easy and very useful scheduling tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall every time I've made suggestions or talk to the staff at opensimsim they have been very helpful and quick to resolve any issues I may have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very useful and easy to copy and paste schedules instead of having to individually do a schedule every week. And it reduces the amount of time it takes for me to have to do schedules for my team of 20 + employees #### Cons The messaging portion of the app would be more useful if it could be sorted by message. As of right now it is a little cumbersome with the messaging and trying to revert back and look up previous messages to my teams. #### Reasons for choosing SocialSchedules Overall it seemed a lot more simpler to use as I do not want to create any more work than necessary in my already busy day. I'm able to put my time to better use because of the ease that I get from a opensimsim. #### Reasons for switching to SocialSchedules Product was too expensive for what it provided and not easy to use. --- ### Convicence to access my work schedules - Overall rating: 5/5 - Reviewer: Amber U. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros The app/ software allows me to see my up to do schedules and shifts which is quite convenient. #### Cons The app is very confusing, it is not very user friendly and takes time to get the hang of it. --- ### My OpenSimSim review - Overall rating: 4/5 - Reviewer: Sara W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am so happy with OpenSimSim. We use it very exclusively for scheduling and have reduced greatly the amount of confusion about scheduled shifts experienced by our staff. It is a great way to get a message out to the full staff, and has increased are accountability for publishing schedules. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like how we can make frequent updates/changes to the staff. We are a job training program with shifts going to Managers, temporary interns, and volunteers. I like how convenient it is for users to interface with it. It’s very accessible. #### Cons I can’t really think of anything. I know sometimes the interface for messages for managers can get cluttered because they are inundated with staff individual and group messages. It might be nice if there was an easy way to sort or archive certain threads or easily click on a user and see all the messages associated with that person. #### Reasons for choosing SocialSchedules It seemed better than the system we were currently using. #### Reasons for switching to SocialSchedules It was a long time ago and I can’t quite remember honestly. I think it had to do with better rates and the messaging function and ease of adding / removing staff. --- ### Review - Overall rating: 5/5 - Reviewer: Sarah R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Definitely spend less time scheduling than ever before, which is awesome! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app. #### Cons I really really dislike that I have to manually edit “availability” for each new staff member, in order to force them to submit timeoff requests. I also don’t like that you can’t have an algorithm for time off requests- for example I require two weeks notice for time off requests, and I wish the app would allow me to enforce that, but it doesn’t...so instead I have employees submitting time off requests 5 days before which then makes me look like the mean guy when I have to decline a request. I wish open simsim would just allow me to have a setting that removes the ability to request time off if it’s less than 14 days from the requested time off date. #### Reasons for choosing SocialSchedules It was free and even though it has a premium upgrade, it still provides more functionality in the free mode than when I work --- ### OpenSimsim review - Overall rating: 5/5 - Reviewer: Fiona M. - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall OpensimSim has slim-lined our procedures for allocating shifts which in tern has reduced our admin costs and time. This allows our senior staff to move on to more important tasks and making our processes more productive and efficient. A lot of our staff members are not tech savvy so having a product that is easy to use was quite important and OpenSimSim has ticked the boxes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to set up. The staff had no issues getting used to using it. It has reduced hour scheduling hours significantly as we no longer need to contact staff or go through individual text messages, everything is all in one place where we can see who is available and at what times. Makes booking in shifts very easy. I also love that you only have to post once and everyone will have their shifts allocated, no more individual messages to each staff member. #### Cons When posting the shifts it goes to every staff member listed on the system even if you did not get a shift this week. I would prefer it only goes to those who have been rostered on. It would also be more beneficial for us if the availability times show when the staff is available not the opposite way around. #### Reasons for choosing SocialSchedules It was easy to use. It provided everything we needed as a rostering system. #### Reasons for switching to SocialSchedules There set up was not quite what we wanted. It was not easy to use. --- ### Free Scheduling Solution for Small Team - Overall rating: 5/5 - Reviewer: Janice D. - Verified reviewer: Yes - Industry: Libraries - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. OpenSimSim has been an excellent scheduling tool for our small staff and team of Student Assistants. It has been very easy for administrators to add and remove users, edit and publish shifts, and add extra touches of personalization like user photos and different colors for positions. There are some functions which we use little or not at all (Timeoff Requests, Payroll, etc) but they do not hinder our use of the scheduling software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros OpenSimSim has an easy-to-use, simple, and aesthetically pleasing interface that works well on both desktop and mobile apps. Our employees picked it up easily to drop shifts, swap shifts, and message one another and supervisors whether at work or on the go. It's also been very easy for administrators to create schedule templates to quickly and effortlessly publish week after week. #### Cons There is still room for improvement in regards to tutorials for employees. A few of the functions in the tutorials are only covered from the employer's perspective and not the employee's perspective, which makes it more difficult to explain how to use the software to new employees in some regards. #### Reasons for choosing SocialSchedules Cost. OpenSimSim filled all of our needs for free. However, if we were a larger company that needed the premium features, we have been so pleased with the software and quick customer service that we would fight to include it in our budget. --- ### User friendly and accessible - Overall rating: 5/5 - Reviewer: Matthew S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With open sim sim we are able to reduce manual hours of calculating timesheets. The systen allows staff to sign in and of their shifts at great ease. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I found open sim sim very user friendly in comparison to it's competitors such a deputy. The navigation around the website is simplistic but effective. The support team are always on hand and eager to help with any issues. #### Cons As the product is still relatively new in comparison to it's competitors some features are only just becoming available, such as accounts integration. However these features are definitely on the way and the product is constantly developing. #### Reasons for choosing SocialSchedules Better support system and more user friendly. Better personal relationship with support team --- ### Super practical - Overall rating: 5/5 - Reviewer: Laura D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It´s super helpful in order to organize timetables; I highly recommend it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It´s very visual, eye.friendly and simple. You figuer it out in two minutes and gives you good reliable information. #### Cons Maybe some drag and pull features; or that I can´t fully customize the viewing screen (you can see it dialy or weekly) but I cant suggest a third way. But nothing too serious #### Reasons for choosing SocialSchedules Its practicality and friendly setting. #### Reasons for switching to SocialSchedules It allows me to have accurate information on my employees working times --- ### Great scheduling app - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been wonderful this app has streamlined our scheduling and is super easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to easily set and send schedules #### Cons Glitches in the software when scheduling or swapping or dropping shifts #### Reasons for choosing SocialSchedules Met with owner great guy and gave us a free trial and we loved it great company --- ### SocialSchedules - You can trust it - Overall rating: 5/5 - Reviewer: Riley P. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros SocialSchedules is easy to read and manage. Our schedules are published every Friday, and we receive a notification as soon as our manager sends it through. I can see my weekly schedule, and I can see a countdown until my next shift is scheduled to start. I can also rotate my screen sideways to see the schedule for the week along with who else is scheduled to work each day. This makes swapping shifts easier if necessary. I can also message my coworkers in the app and receive managerial notifications in the messaging section or in the "Schedule Notes" section on the home page, which is flagged with a red dot if there is a note that needs to be read. Submitting time off requests is a piece of cake, truly. There is even a segment to leave a note about why you are requesting off, which comes in handy! Overall, I enjoy this product. #### Cons I do not like how I cannot see my total weekly hours after the initial schedule notification is opened. I must manually count my hours if I want to know my exact weekly total. I also do not like how I cannot see the day of the week I am looking at when requesting time off; it would be more convenient if there were a calendar layout as opposed to manually scrolling to the date, month, and year you need. --- ### Rosters the way they Should be - Overall rating: 4/5 - Reviewer: Scott M. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The managers enjoy using it and wouldn't go back to how we where doing it. The team have shown an increase in picking up extra shifts and sticking to what agreed changes they had arranged with managers. Our roster is now more steady and hours worked more accurate to our ideal workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Its simple and easy to use. It gives you all the information that is required to make informed decisions when planning your teams hours, it gives clarity and removes confusions when dealing with shift swaps and holidays, Both employer and employee are on the same page via a cloud format that automatically updates every one when changes are made. Can roster multiple departments so when in a big retail business you can plan for team members to be working in a different department too. The messaging function is the easiest way to connect with 100+ people in just a few clicks, this helps drive engagement through communication. #### Cons A few upgrades that would improve this further is: A function to save and print time off requests and approvals so that we could go paperless and keep complient with the IRD -this would also give option for the employee to complete a virtual signature on screen Also editing a master roster would be great - currently not an option to edit a roster without having it uploaded into an actual week - master rosters are forever changing so would be great to keep these updated simply as things change. I always found the name OPENSIMSIM "out there" and odd however UBER would have also sounded strange until it was a house hold name, SIMSIM could be as big soon enough!! --- ### Great Product, Easy to Use - Overall rating: 4/5 - Reviewer: Laura M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The experience has been great. The customer service is fantastic! We are a non-profit with very little money so having a free option that is this in depth is wonderful. Communication has improved immensely as we can all send out messages. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of Use. It has a lot of great features, entering as many job positions as you want, accounting for lunches, different print views etc. We use the messaging system a lot too. I have gotten really good feedback from my staff. This is a place where we can send messages and everyone gets them. #### Cons It is extremely slow. That could be just our internet, but it takes me a long time to do the schedule just from sitting and waiting. When I need to edit the time frame, I click, and sit and wait and wait. Eventually the options come up to Assign, Manage, or Delete. The weird thing though is the actual edit comes up immediately. Have the time, I am clicking just trying to get the hover part to come up and the shift edit comes up. I would like more color options. The publishing options for the Job Opportunities is time consuming. I would like if I could publish all instead of one at a time. #### Reasons for choosing SocialSchedules When2Work was very combursome and had a fee. I knew there were free options out there and it is so nice having a free one that is actually good as well. --- ### Close other programs and OpenSimSim - Overall rating: 5/5 - Reviewer: Steve Z. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It lets me see my day to day Labor percent and the actual cost with breaks of how much I will be paying my employees each week. I can better watch labor and adjust accordingly. The experience is great. I tried a few different programs and nothing compares to the simplicity, the easy navigation and the information it supplies to better control your costs. Not to mention my employees love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is super easy to navigate and its all very basic to learn. You can control your costs and see your weekly world all right on the program. I recently opened up a store and the Owner wanted me to use a different program and it is a nightmare compared to the simplicity yet efficiently of Opensimsim. Opensim sim does all the work for you. #### Cons Nothing so far. I had trouble and was a little frustrated trying to figure out how to give employees individual pay, but the OpenSimSim staff walked me thru it and now it makes complete sense. They were very patient and tried different things to show me how it worked. I know I was not the easiest person at the time to work with but they helped me figure it out and now that I understand how to enter it. It is awesome. --- ### Easiest Scheduling Software out there - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After trying out several different scheduling apps, I was recommended OpenSimSim and it was by far the easiest and most effective app I have worked with. Their customer service is exceptional. They trained me and taught me how to navigate the app and how to educate my employees on the use of the app as well. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of setting up different schedules is great and all my employees were able to quickly set up their profiles and were able to use the app with ease. #### Cons No cons here! This is the best app I have found for scheduling. Give it a try, you won’t regret it! --- ### This APP saves me tons of time and frustration - Overall rating: 5/5 - Reviewer: James P. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am super excited that this APP exists and I have been using it for over a year now. I cant even begin to describe the benefits, its easy to use, simple to deploy, provides a great staff communication platform and has help tremendously in the overall accountability of my employees and ownership of their schedule. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Well thought out solid platform with all the bells and whistles of way more costly APPS but functions better, integrates easier, and the fluidity of the data is unsurpassed for an online scheduling APP !! #### Cons Seems a little slow to maneuver at times and ctrl copy function seems a bit glitchy at times. The availability and time off feature works well but its not very intuitive for my staff ... so far I have had people doing it reverse and others squaring me into a position where I have to conform to their specific availability but that is my own HR issue :-/ --- ### User Friendly - Overall rating: 4/5 - Reviewer: Stevie D. - Verified reviewer: Yes - Industry: Veterinary - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very pleased with this easy-to-use and easy-to-figure-out app. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I use this app twice a year when our big children’s consignment sale happens and I need to sign up for volunteer shifts and track my volunteer hours. It is very user friendly with easily navigable features. #### Cons No complaints, truly! It is a very user friendly platform and system to navigate and use. I have no cons. #### Vendor response Hi Stevie, thank you very much for your review and we are very pleased that you have a positive experience using our solution. All our customers get 24/7 chat support so if you have any further suggestions, please reach out to us! Happy scheduling. Replied September 2023 --- ### Review - Overall rating: 4/5 - Reviewer: Jake H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 5001-10000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My staff is having a much easier time utilizing this scheduling system vs the old one I had. They are able to get their shifts covered much more easily and showing up for a larger percent of their shifts. Because of that alone, this makes it worth it. But, from a supervisor and manager position, it requires more work on our end to create, view and manage our team. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The best part about this product is the ease of use and functionality from a team member perspective. This a very easy to use software for team members to understand, learn and utilize on a daily basis. #### Cons There are several limitations concerning this software from a management/admin perspective. Specifically to my unit, the use of sections is limited too much, including being able to view things by section. This software seems ideal for a place that has 1 location (a restaurant) and is able to split people into several sections. However, my account has upwards of 15 locations (which doesn't even take into consideration that there are several accounts within my company), which make it hard for me to view and manage my team's schedule in that regard. #### Reasons for switching to SocialSchedules Orders from Corporate. --- ### Urge Review - Overall rating: 3/5 - Reviewer: Molly H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Slows me down and is confusing at times due to it provide incorrect information even after refreshing, after redoing someone's availability and reserving it. Still will show incorrect days that are avail, etc. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Not much. #### Cons There are many glitches. Some employees squares are red or unavail ALL THE TIME. To where I end up having to memorize everyone's availability due to opensimsim shading (grey stripes) on the wrong days, blocking off random days, etc. When the employee is 100% open and able to work in the system. It causes a lot of confusion. Especially for managers that are new that dont know each and everyone's availability. It also is just VERY slow in general. Its not a quick task. I click on a shift and it takes up to 10 seconds to open the shift to edit. --- ### Excellent Addition For My Team - Overall rating: 4/5 - Reviewer: Lee J. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have worked in the Operational Management sector for many years and always found employees coming up with new excuses when not turning up for work or 'I didn't know I was in'. This cuts all this out as it verifies when shifts have been confirmed by employees. It also cuts out tons of paper when doing shift swaps, annual leave and printing out rostas saving time and money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Firstly I use the standard version so it's free, one of the only free rostering software packages I could find #### Cons Lack of auditing tools. I would have liked to be able to track back who has authorised annual leave and also have the ability to input sickness etc --- ### A Small Restaurants Review of Epos - Overall rating: 4/5 - Reviewer: Jennifer L. - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Initially the customer support was eager & helpful. It was a little bit frustrating to have to deal with multiple people (I kept being told that my support "person" was no longer with the company). With that said, I still found everyone to be knowledgeable and friendly. Luckily I have been able to troubleshoot most problems myself, which is good because I have found the callback time to not be especially fast with the basic package. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Cost. For the features it offered, it seemed to be a good value and they didn't insist I use their credit card processor. My staff hasn't had really any difficulty using the program. It seems very straightforward. #### Cons Not that I have a lot of experience with this type of software but setting up some of the till-order details seemed like it could be more stream-lined. I know it is not specifically designed for restaurants but it would be great if it included more sub category options instead of having lots of multiple choice product group. Also, being able to have a negative charge option would be helpful when somebody want to remove an item from the meal. --- ### Love this scheduling software - Overall rating: 5/5 - Reviewer: Dale H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had nothing but a great experience with OpenSimSim. I have recommended it to several other hospitality business owners and managers, who have actually implemented and love the software as well. Do I get a referral reward? #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros There is nothing about this software that I do not like and I cannot thing of one thing I like most above about it. #### Cons The only complaint I have, and it's more like a wish list item, is that as the manager, I cannot modify and/or enter a time-off request for employees or modify an employee's availability who as agreed to accept a shift outside their availability. #### Reasons for choosing SocialSchedules It was the closest thing out there that had almost all of the features I wanted. --- ### OpenSimSim for the win! - Overall rating: 5/5 - Reviewer: Ashley K. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think that the business I work at has benefited from OpenSimSim when it comes to communication. We are easily able to request off and put in our availability. We are also able to easily communicate in the messaging section of the application. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros My favorite thing about OpenSimSim is the mobile app. It is very accessible at home and on the go, so if I need to ask off really quickly, this application lets me do so efficiently. another aspect of this application that I really like is that it is easy to maneuver through the app and I am able to understand where I need to go to do something. #### Cons I don't think that there is anything I do not like. However, it would be neat to be able to see what reason you put down for asking off (on a computer) after you submit it. I am able to see that on my phone, but not the computer. --- ### Good option for the price, but needs more ability to customize - Overall rating: 4/5 - Reviewer: Steve R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We tried a variety of timeclock software, and Opensimsim was one of the less expensive versions out there for the features. It does the job adequately, but as we add more staff, the shortcomings may become too much of a burden. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Making a Schedule is very easy, especially on the following week as you just have to 'tweak' it. The employees like how easy it is to request time off. The timeclock works on Kindles, so a Timeclock kiosk is very inexpensive and even works during a power outage. #### Cons You need to play by their rules, and their is very little personalization possible (for example we prefer to schedule in 2 week sets, but you are forced into a single week at a time) It should be able to export directly into Quickbooks, but we have to manually enter the times There should be a section for entering each employee's availability so you don't schedule them outside of their available hours. This is a HUGE oversight. --- ### Great software, easy to use and connect with staff. - Overall rating: 5/5 - Reviewer: Michael W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When I began using OpenSimSim I had been previously scheduling my staff on a spreadsheet and then emailing it to everyone. I discovered OpenSimSim through a google search and decided to give it a try. It was super easy to setup, super easy to connect my staff to it and eliminated so many scheduling frustrations I had been dealing with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ability to message my entire staff or individual staff members. I love the ease of the app. I love adding shift opportunities and staff being able to request time off, drop shifts and pick up shifts as they wish. #### Cons I have no negative opinions of this software. It did take me a while to realize that I could turn my device sideways to view the entire schedule but that's just on me for not taking the time to learn its features. #### Reasons for choosing SocialSchedules Price ## More reviews [Next reviews](https://www.softwareadvice.com/hr/opensimsim-profile/reviews/?page=2) --- SocialSchedules Reviews, Pros and Cons - 2026 Software Advice