Hi there, Thank you for taking the time to write a review of OpenTempo! It is great to hear that you are enjoying the functionality to swap and see your schedule easily. As for the rules surrounding call and post call, have you been in contact with our client services team to see whether there is a solution? Your reporting needs seems like something we can capture in OpenTempo, so I would love to learn some more. Please reach out to me directly and we can try to find you a solution. Thanks and I look forward to hearing from you, James Nichols Sales & Marketing Coordinator james.nichols@opentempo.com (802) 788-4593

Hi Kristine, Thank you for taking the time to leave a review of OpenTempo! Your organization are strong adopters of OpenTempo and we value your partnership. We strive to be the source of truth for schedule and communication information, so it is great to see that your are using OpenTempo in that way. Have you suggested the ability to ask for partial shift changes in the OpenTempo Help Center? If not, that is the best place to submit your request because it can be voted on and made a priority for our Development team. Are you still experiencing inconsistencies with notifications? Please reach out to me directly with more information if you're still experiencing trouble and I will make it a priority for our team. Thanks and I look forward to hearing from you! James Nichols Sales & Marketing Coordinator (802) 788-4593 james.nichols@opentempo.com

Hi Joe, Thank you for taking the time to review OpenTempo! One of the main concerns we hear from people when they first reach out to learn more about OpenTempo is that their schedule is too complex and we wouldn't be able to handle it. The truth is, OpenTempo thrives in complexity and there is rarely a situation that we encounter that is too complex. It's great to hear that we are able to manage the "weird" schedule of your level 1 Trauma hospital and make it easy to access and decipher. We have invested heavily in early 2019 to increase the size and capabilities of our Development teams with a goal to further increase the intuitiveness of OpenTempo, so be on the lookout for enhancements. I am going to relay your message on to our Product Owners to make them aware of your feedback and see if there is anything we can implement for future releases. Please reach out to me directly if you have additional comment/questions. Thanks! James Nichols (802) 788-4593

Hi Lois, Thank you so much for your awesome review of OpenTempo! We are proud of you as a customer and thank you for your continued partnership!

Hi Kent, Thank you for your feedback and your continued support of OpenTempo! It is great to hear that you do not have much to say from a negative perspective. Please contact me directly if you have any additional comments/questions/concerns: James Nichols james.nichols@opentempo.com (802) 788-4593 Thank you!

Thank you for your review of OpenTempo! It is great to hear that you find our product very customizable and you find our Client Services team helpful! They are an amazing team that we are very proud of. We have invested heavily in our Development teams for 2019 and one of their many goals is to make OpenTempo more intuitive, so you will be seeing enhancements in those areas. Please reach out to me directly if you have specific suggestions on how we can make menus more easy to navigate. Thanks again, James Nichols Sales & Marketing Coordinator (802) 788-4593 james.nichols@opentempo.com

Thank you very much for your review of OpenTempo! It's great to hear that you find our application easy to access and use. Our end user experience is paramount to us. We have invested even more into our Development team in 2019 to further increase the intuitiveness of OpenTempo. I understand what you mean about the abbreviations being hard to decipher. These abbreviations are something our implementation team created with your team. Usually, if the abbreviations were well thought out, they are actually very useful and show a great deal of information in a small space. I would love to learn more if you have suggestions on how to improve your organization's abbreviations or anything OpenTempo related. Please feel free to reach out to me directly. James Nichols Sales & Marketing Coordinator (802) 788-4593 james.nichols@opentempo.com

Hi Jeff, Thank you so much for your very positive feedback of OpenTempo! We value your partnership and appreciate your continued support. Your comments about wanting more documentation of administrative tools/tasks have been heard loud and clear. Improving and increasing our product documentation is one of our main areas of focus in 2018/2019. Please contact me directly if you have any suggestions or additional comments/concerns/questions. Thanks again! James Nichols james.nichols@opentempo.com (802) 788-4593

Hi Staci, Thanks for your very nice review! We know you're an OpenTempo pro, so I am sure you are making the most of the solution. Sounds like you have really improved the administrative processes for your department. Keep up the great work!

Hi Jack, Thank you for taking a minute to leave a review of your experience with OpenTempo! It's nice to hear that you find OpenTempo easy to use and are utilizing it across different devices. W