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Web browser (OS agnostic)What is OpenTempo?
OpenTempo is a cloud-based medical workforce management solution which helps clinical departments, health systems and physicians with labor analytics and tools. The software helps businesses automate on-call scheduling as well as time tracking, payroll management and workforce analytics. OpenTempo integrates with resident management, administrative processes, Electronic Health Record (EHR) and attendance tools.
OpenTempo provides solutions such as physician-scheduling software, on-call scheduling software, time tracking and compensation, reporting and analytics, enterprise services and real-time scheduling access. Designed to support health care providers in academic and private capacities, OpenTempo helps them streamline day-to-day tasks and assignments thro...
20 Reviews of OpenTempo
Average User Ratings
Overall
4.45 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2018
Kent from Thomas Jefferson University Hospitals
Verified Reviewer
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2018
Wonderful scheduling program
This program makes it easy for users to view posted schedules from anywhere. In addition, this application serves as a means to mass communicate to the entire department in an easy way. Lastly, it functions well as our employee contact database.
Pros
I like the online access and easy usability the best.
Cons
Honestly, nothing really stands out as a negative right now. I have worked with other programs that were more clunky and had less features available. Open Tempo really seems to meet our scheduling needs right now.
Response from OpenTempo
Replied September 2018
Hi Kent, Thank you for your feedback and your continued support of OpenTempo! It is great to hear that you do not have much to say from a negative perspective. Please contact me directly if you have any additional comments/questions/concerns: James Nichols james.nichols@opentempo.com (802) 788-4593 Thank you!
January 2019
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
January 2019
Anesthesia Scheduling
Pros
OT allows users to see easily trade shifts and sign up for extra work with only a few clicks. The ability to view one’s own personal schedule is made easy as well.
Cons
Unfortunately, our anesthesia group has a few oddities and rules that OpenTempo, in its current form, is unable to capture such as our call schedule and post call requirements. It would also be helpful to have a personal report of the times each employee has been to each destination within the hospital.
Response from OpenTempo
Replied January 2019
Hi there, Thank you for taking the time to write a review of OpenTempo! It is great to hear that you are enjoying the functionality to swap and see your schedule easily. As for the rules surrounding call and post call, have you been in contact with our client services team to see whether there is a solution? Your reporting needs seems like something we can capture in OpenTempo, so I would love to learn some more. Please reach out to me directly and we can try to find you a solution. Thanks and I look forward to hearing from you, James Nichols Sales & Marketing Coordinator james.nichols@opentempo.com (802) 788-4593
September 2018
Christine from UVMMC
Verified Reviewer
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Functionality
3.0
September 2018
Open Tempo
I am only using it a little bit - so I am not the best one to do a review. But it seems to be user friendly to me
Pros
It is OK - I don't use it very much Only to run a few programs and put in schedules
Cons
It is ok - I don't use it very much Only to run a few reports and put in schedules
Response from OpenTempo
Replied September 2018
Hi Christine, Thank you so much for your review of OpenTempo. We appreciate you taking the time to give us some feedback. We would love to hear more about how we can make your experience better than "OK"! Please contact me directly so I can learn more about your use case and how we can improve your experience. James Nichols james.nichols@opentempo.com (802) 788-4593 Thanks!
September 2018
Kristine from Froedtert Hospital
Verified Reviewer
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
September 2018
Open Tempo works great for 200+ staff surgery department
no problems
Pros
Able to send request to staff for needing off. I am to retrieve contact information from fellow staff members. I can text, page call staff I don't have info and I don't need to store info on my phone
Cons
Don't have the ability to ask for partial shift exchange. Our scheduler changes the info after our request. Not consistent with receiving text messages of next day cases
Response from OpenTempo
Replied February 2019
Hi Kristine, Thank you for taking the time to leave a review of OpenTempo! Your organization are strong adopters of OpenTempo and we value your partnership. We strive to be the source of truth for schedule and communication information, so it is great to see that your are using OpenTempo in that way. Have you suggested the ability to ask for partial shift changes in the OpenTempo Help Center? If not, that is the best place to submit your request because it can be voted on and made a priority for our Development team. Are you still experiencing inconsistencies with notifications? Please reach out to me directly with more information if you're still experiencing trouble and I will make it a priority for our team. Thanks and I look forward to hearing from you! James Nichols Sales & Marketing Coordinator (802) 788-4593 james.nichols@opentempo.com
January 2019
Joe from TotalMed, Inc.
Verified Reviewer
Company Size: 201-500 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2019
On-the-fly Schedule check
I work in a Trauma 1 hospital with a weird schedule that I find hard to remember. Using OpenTempo makes it really easy.
Pros
Checking my work schedule using the app anytime anywhere is great!!!
Cons
It wasn't easy figuring out how to post a swap nor seeing swaps available. I had to talk to people about swapping and they had to seek it out instead of it made readily available. Perhaps I'm missing something.
Response from OpenTempo
Replied February 2019
Hi Joe, Thank you for taking the time to review OpenTempo! One of the main concerns we hear from people when they first reach out to learn more about OpenTempo is that their schedule is too complex and we wouldn't be able to handle it. The truth is, OpenTempo thrives in complexity and there is rarely a situation that we encounter that is too complex. It's great to hear that we are able to manage the "weird" schedule of your level 1 Trauma hospital and make it easy to access and decipher. We have invested heavily in early 2019 to increase the size and capabilities of our Development teams with a goal to further increase the intuitiveness of OpenTempo, so be on the lookout for enhancements. I am going to relay your message on to our Product Owners to make them aware of your feedback and see if there is anything we can implement for future releases. Please reach out to me directly if you have additional comment/questions. Thanks! James Nichols (802) 788-4593
