Optimum Software


Optimum HRIS is a flagship human resource management solution from Optimum Solutions, offering payroll, HR and time & attendance management features. The solution is used across various industry verticals including healthcare, manufacturing, distribution, retail and transportation. Optimum HRIS offers the flexibility of being hosted on a cloud or deployed locally as an on-premise application.

Optimum HRIS offers robust payroll software system which helps organizations adhere to ACA/OSHA/HIPAA and many other government requirements of payroll processing and reporting. The system is capable of calculating taxes, managing employee benefits, generating and submitting tax forms. Businesses can directly deposit the employee salary into the registered bank account or print checks for them.

Optimum HRIS is also loaded with applicant tracking and ESS functionalities allowing recruiters to streamline their recruitment process, right from applicant tracking to employee onboarding. The employee attendance management feature allows managers to capture daily attendance of their employees and automatically calculate their payroll at the month end. The time & attendance management feature allows to record the time spent on various projects and other initiatives.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8 , Windows 10

109 Reviews of Optimum Solutions

Showing 1 - 20 of 109

Start your review of Optimum Solutions

Click to start
  • Kelli from M&R Corporate Services, LLC

    Specialty: Other Services

    Number of employees: 201-500 employees

    June 2018

    Optimum Solution

    Ease-of-use
    Functionality
    Quality
    Support

    Our personal rep has been able to answer all questions, get us assistance with all of our needs and made recommendations for making the product more effective for our organization.

    Pros

    Ease of use, easily adaptable to our needs, still able to process payroll in house with HR tied in.

    Cons

    Pay attention to the training, get to know what you need before you commit so there are no surprises.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Melissa from Untied Cerebral Palsy of Arkansas

    Specialty: Non-Profit

    April 2016

    New Optimum Solutions Costumer

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The software offers us many ways to store, obtain, and report data. Optimum solutions has been very patient and available to answer our questions.

    Cons

    The vendor is good. The product like any other has to be used and learned. Change is hard and learning a new system is as well. The more used the more comfortable I will be.

  • Timothy from Allied Food Industries, Inc.

    March 2016

    The people at optimum are wonderful. Debra VanFleet has been a joy to work with.

    Ease-of-use
    Quality
    Support

    I don't really have any cons. But the pro's are too many to count. The product is better than any that we have used previously. The staff is wonderful.

    Review Source: Capterra
  • Jacklyn from Gemini Group

    Specialty: Manufacturing

    March 2016

    I have been working with Optimum for 2 years.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Customer service, customization, willingness to work with our unique company.

    Cons

    Product is hard to learn given the AS400 green screen format. Sometimes I feel like I am lost in the program and unable to get what I want out of it because of my lack of programming and IT knowledge. Sure there is usually help available (our IT department or customer service) but it is frustrating to have to ask to have a query made or something when I know what I want it seems like an extra step to go through another entity to help me with what seems like something that would be simple.

  • Paulette from Gemini Group, Inc.

    Specialty: Manufacturing

    March 2016

    Have used Optimum for many years and grown with the programs.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Customer service is very good. The reps are very personable and knowledgeable.

    Cons

    Does not have some capabilities of some other systems we have seen. Reports are not always easy to run with the information you want. Since the program we have is not windows based it is not easy to train new employees to use the system.

  • Debbie from I Kunik Co

    March 2016

    One of the most comprehensive payroll, hr and time systems out there

    Ease-of-use
    Quality
    Support

    This is a very comprehensive system for any HR department. They have a well-defined process for setting up the system, and support is good. Although we have been using it successfully for over three years, we were never able to unlock much of its promise due to limitations on our end with time and attendance scheduling. But our situation is pretty unique, and I think overall the software is quite good.

    Review Source: Capterra
  • Beverly from Grove Lumber and Building Supplies, Inc

    March 2016

    I have found Optimum software to be user friendly.

    Ease-of-use
    Quality
    Support

    Pros - user friendly, great support team; friendly, knowledgeable, resolves problems quickly. The ability to create additional reports utilizing excel is an additional advantage. Cons - updates sometimes include new reports. It would be helpful to have instructions on those new reports such as the ACA Minimum Essential Coverage report.

    Review Source: Capterra
  • Calixto from SouthernCross Ambulance, Inc.

    March 2016

    Optimum Soluitions

    Ease-of-use
    Quality
    Support

    Overall, Optimum Solutions provides a phenomenal HR/Payroll program that is easy to use. With respect to "pros", Optimum Solutions' customer services is outstanding - particularly Mr. Dave Collazo; who is always there to assist me with any questions I may have. Should he not be immediately available, he is always good at returning my phone calls and/or answering my emails. The only con that I can think of regarding Optimum is the many bugs that seem to pop up from time to time. For example, on PTO cash-outs, any amount of hours cashed is not automatically deducted from the PTO bank; thereby requiring that I manually deduct the hours cashed-out. Also, for some unknown reason, we always receive a scheduling error on Saturdays and Sundays; which also require manual correction. Please note that there are other minor bugs - nothing we can't cope with; but it would be nice if the errors could be eliminated. Several copies of our database have been sent to Optimum with no avail. In light of these minor issues, I still continue to praise Optimum and its customer service; and will recommend it to anyone looking for HR/payroll software. Thanks!!! - Cal.

    Review Source: Capterra
  • Tori from Partners In Opportunities, Inc.

    Specialty: Other Services

    March 2016

    Optimum Solutions Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Questions are answered promptly and the step by step instructions that include print screens to view as I am performing each step. Reports are easy to obtain and I like that they can be produced in various formats (PDF, Excel, etc.)

    Cons

    No issues at this current time. There isn't anything that I can state that I least like about his product and vendor.

  • Peggy from United Cerebral Palsy of Arkansas

    March 2016

    Quite possibly the smoothest conversion ever!

    Ease-of-use
    Quality
    Support

    I have presided over/conducted conversions on IBM systems for over 30 years. My experience with Optimum Solutions may quite possibly be the easiest, smoothest implementation and conversion I have experienced. A very knowledgeable staff, and very easy to work with. There is a lot of information and functionality in this system, so focusing on the areas that are most important to your organization is critical.

    Review Source: Capterra
  • VIRGINIA from MORTON WILLIAMS SUPERMARKETS

    Specialty: Retail

    March 2016

    PAYROLL REVIEW

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I LIKE ALL THE PAYROLL UPDATES WE RECEIVE WITHOUTH HAVING TO ASK AND BE CONCERNED

    Cons

    Very happy with the product and software and customer support.

  • Dana from Mead Clark Lumber

    Specialty: Retail

    March 2016

    Easy to use, efficent and speedy

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Speed of our payroll processing has increased. The transfer of data from Timekeeping to Payroll Processing is simple and efficient. The HR side of the system is very user friendly and has a large array of reports to choose from. On a daily basis I enjoy how easy it is to maneuver around in and enter data quickly.

    Cons

    There are many "newest versions" that you need to update your system with which can be bothersome, but they are actually very easy to use.

  • Jo from Quadion LLC

    March 2016

    Solid Software / Great Vendor

    Ease-of-use
    Quality
    Support

    The software is solid, intuitive to use, and the vendor is fabulous to work with. Their customer support is everything I could ask for. We do have to use an outside report writing tool to get the flexibility in reporting that we desire.

    Review Source: Capterra
  • Ray from Bear Republic Brewing Co.

    Specialty: Food / Beverage

    March 2016

    Quality HR software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Optimum HRIS is very functional and does what we need it to. They have made strides in the web interfaces of both the Suite application as well as their company website. The new branding and navigation is A+ compared to the old stuff.

    Cons

    Too frequent of update releases. I wish more testing could be done before they get released so I don't have to apply a new one once a week, three weeks in a row. This isn't always the case but I do feel updates are released too often a majority of the time.

  • Marlen from City of Belle Glade

    Specialty: Other

    March 2016

    Reliable software and tech support

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    This product is user friendly (once you learn the basics) and the tech support is very helpful.

    Cons

    It would be a lot easier to keep up with the new updates to the software if customers were notified as soon as they became available instead of having to look on their website.

  • Chester from Lexington Center Corporation

    March 2016

    OVERALL EXPERIENCE HAS BEEN GOOD. NO SPECIAL PROBLEMS OR ISSUES.

    Ease-of-use
    Quality
    Support

    PROS - 1. The capacity to collect and compile plenty of data. 2. Easy to use. 3. Report options. CONS- Make available, expand AD HOC Report feature.

    Review Source: Capterra
  • Debbie from Dykes Foodservice Solutions Inc.

    Specialty: Distribution

    March 2016

    great payroll system

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    it gives you a multitude of information, more than I ever had in our previous system. I have not had time to enter all the info that it asks for, but I do want to finish it so that we have info at our fingertips instead of looking for it manually in different areas of the file cabinet.

    Cons

    I would like to be able to open several areas at a time ( to check on info). I would like to have the reports that I run every week to be separated from the rest of the reports that I don't use all the time.

  • Debra from Steele Rubber Products

    March 2016

    Using OSI since 2009, when we went to Syspo ERP

    Ease-of-use
    Quality
    Support

    We didn't really compare payroll systems as we moved to Syspro. Initial training was problematic, but a different trainer made all the difference. I have been happy with the software. There were a few minor changes over the years, that I was unhappy, but we must not have the only one because they changes were changed back. Tech support is very responsive and I like that I've dealt with pretty much the same tech representative during the majority of the relationship. They have a good, stable group of people there.

    Review Source: Capterra
  • Ryan from Summerford Nursing Home, Inc.

    March 2016

    Great Payroll and HR System!

    Ease-of-use
    Quality
    Support

    We have been with Optimum for about 3.5 years and we have not been disappointed. We looked at several different vendors and chose Optimum due to price and how well we liked the software after the demo. Optimum has excellent support staff and user friendly software. I recommend being very involved with the Set Up process as that is the best way to learn the ins and outs of this software. It can be customized to fit the needs of your company! Did I mention the support staff are excellent!? They always do a great job and are very friendly. The only "con" I can think of, is that sometimes it takes a little longer to get "non-emergency" items resolved. With that said, they do get them resolved and usually in a reasonable amount of time! After all, they were "non-emergency" items! Would definitely recommend this company!

    Review Source: Capterra
  • Darlene from Uhl Truck Sales, Inc.

    March 2016

    User friendly and simple, diversified reports

    Ease-of-use
    Quality
    Support

    All payroll programs are very easy to use. Extensive and diversified reports for all tax reporting and support team very helpful.

    Review Source: Capterra
Do you use Optimum Solutions?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 675-2849