Optimum Solutions

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Ratings & Reviews

Overall Rating

4.48 / 5 (108)

4.29 / 5 (3,332)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

January 16, 2019

February 26, 2020

Pros/Cons

  • Pros

  • The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful.

  • Customer service is very good. The reps are very personable and knowledgeable.

  • Cons

  • Some things are a little confusing, but they have great customer support, so if you are willing to ask for help, they can usually clear up issues.

  • I maybe like how the report formatter work the least in my opinion.

  • Pros

  • This program has been easy to learn and saves me a ton of time. It is very organized and gets me paid faster with customers. Great program!

  • I love the ease of use of this program. I also really appreciate that I can pay most of my taxes by pressing a simple button. Their customer service is exceptional most of the time.

  • Cons

  • There are a few bugs to resolve but the support team and worked quickly with us.

  • It can be a bit clunky at times (a few seconds to load new pages), but the desktop application through Quickbooks online seems to solve this issue.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots