Optimum Solutions

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Ratings & Reviews

Overall Rating

4.48 / 5 (108)

3.93 / 5 (181)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

5.0 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

January 16, 2019

January 8, 2020

Pros/Cons

  • Pros

  • The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful.

  • Customer service is very good. The reps are very personable and knowledgeable.

  • Cons

  • Some things are a little confusing, but they have great customer support, so if you are willing to ask for help, they can usually clear up issues.

  • I maybe like how the report formatter work the least in my opinion.

  • Pros

  • The security and features of the end to end product were very robust. The IT team was happy with it and so was HR. A win!

  • I appreciate the idea of a database for positions and a database for people. It is a great idea and I think they have a good design to build on.

  • Cons

  • The learning curve of usability is a bit steep, although when you get the hang of it you won't believe how effective this software is.

  • There is some awkwardness in the user experience which results in extra clicks to navigate around. It’s clear the modules were stand-alone and have been patched together.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots