Optimum Solutions

Zenefits

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Ratings & Reviews

Overall Rating

4.48 / 5 (108)

4.13 / 5 (627)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

January 16, 2019

February 21, 2020

Pros/Cons

  • Pros

  • The product is awesome. It is very easy to use and the transition from our old payroll system to Optimum is very seamless. It was pretty simple and straight forward. Support team is very helpful.

  • Customer service is very good. The reps are very personable and knowledgeable.

  • Cons

  • Some things are a little confusing, but they have great customer support, so if you are willing to ask for help, they can usually clear up issues.

  • I maybe like how the report formatter work the least in my opinion.

  • Pros

  • Great value for the price! It is easy for our employees to navigate. I like the process for open enrollment.

  • We use this software for one of our clients and I love the benefits integration. The pto is super easy. Onboarding is so easy.

  • Cons

  • Some features of the product still require some admin work. It makes a great user interface but not the backend filing, compliance testing, etc that would eliminate some admin work.

  • I would like to see some greater customization around the new hire process. The core product is great but I don't see constant innovation in new offerings.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

185 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots