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> Reviews of Oyster. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Oyster is a good fit for you!

Source: https://www.softwareadvice.com/hr/oyster-profile/reviews

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Oyster Reviews

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[Overview](https://www.softwareadvice.com/hr/oyster-profile/)

Reviews

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# Oyster Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(64)

4

(21)

3

(3)

2

(0)

1

(3)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.4

Value for money

4.4

Functionality

4.5

* * *

### Pros

"The support, flexibility and communication we receive from the team at Oyster whenever we have any queries or employee changes is exceptional."

"I have been in post as CPO for 11 months now, and I have been pleased with the service provided by Oyster, especially our Customer Success and Account Managers."

"It is easy to use for booking time off and tracking accrual balances. "

### Cons

"Sometimes submitting expenses is unclear when categories aren't available"

"For some reason you cant match my payments to the invoices, the billing is very confusing and you always think I havent paid when I have"

"We paid a deposit at the beginning of the agreement with Oyster, but I think it is unnecessary to then pay a prefunding invoice too, mid-contract (new rule) which is not easy to then keep track of whether or not the correct fee has been paid, and if we are in credit or not."

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Oyster Reviews, Pros and Cons - 2026 Software Advice