--- title: "Patriot Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Patriot Software. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Patriot Software is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/patriot-pay-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [Patriot Software](https://www.softwareadvice.com/product/3746-Patriot-Software/) / Patriot Software Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/3746-Patriot-Software/) Reviews [Alternatives](https://www.softwareadvice.com/product/3746-Patriot-Software/alternatives/) # Patriot Software User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 3,965 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 3,362 reviews (85%) - 4 stars: 484 reviews (12%) - 3 stars: 82 reviews (2%) - 2 stars: 16 reviews (0%) - 1 star: 21 reviews (1%) ### Most mentioned pros - Having moved from Quickbooks where you can never talk to anyone about anything, the customer support is next level with almost immediate chat response times and the ability to resolve most questions right away. - It has made my life simple in that I can trust the system, anyone on my team can use it if I am not available and if I have an issue, the support staff handles my questions and or problems with kindness and efficiency. - It offers a lot of flexibility and a lot of value for the cost. While some companies solutions like QuickBooks or ADP try to force additional and often unneeded services, Patriot Software allows the user to do as much for themselves as they prefer. ### Most mentioned cons - I am still using the payroll but the accounting I cancelled because in my business I need the ability to apply check Numbers and apply credits and the accounting software would not allow me to do that. - Their technology is not a robust as other offerings---for instance, digital signature capture on invoices, time keeping, scheduling. - My biggest issue with the service is that direct deposits if processed on a Monday are not deposited into employee accounts until Friday. ## Patriot Software customer reviews Showing reviews 1-25 of 3,965 (page 1). ### Patriot software is good software.. - Overall rating: 5/5 - Reviewer: Ishwinder S. - Verified reviewer: Yes - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience I will suggest to all please try once this software and do ur work honestly in this #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In Patriot software very useful software to use very good experience I will suggest to use this software #### Cons About Patriot software application very good version fast experience no errors easy to use very good version --- ### 10/10 employee support software - Overall rating: 5/5 - Reviewer: Shana M. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally good, the website works the help articles and information icons are indispensable. Patriot knows their market- and in my case that means the business owner who wants to do it right but doesn't have time to learn HR, Accounting, Payroll, Tax law, and each state's unique requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent value for the cost. I tried moving to Insperity fora brief time and not only were my taxes a mess and my payroll history a disaster but I transitioned back to Patriot quickly and easily within 6 months. Patriot helped me get my books back in order and were knowledgeable and helpful along the way. I've had minimal difficulty onboarding and deactivating employees most issues stem from my own knowledge gaps. 10/10 would recommend to my friends and I regularly do. #### Cons It would be nice to have a dedicated POC for issues but the phone line seems to do the trick. A more integrated training system would be nice, Mineral doesn't really do the trick for govcon work. #### Reasons for choosing Patriot Software Better pricing and ease of use. Better phone support #### Reasons for switching to Patriot Software Insperity was terrible. They got my payroll EOY information wrong, they neglected to sign an employee up for health benefits after he enrolled which left him without coverage for 4 months. Their time card system was worse than using excel or a post it note. They advertise working with govcon industry but were truly clueless about the requirements for timekeeping. When we finally transitioned away from Insperity they refused to negotiate any discount for partial months or for the months that they had failed to perform to their SOW. All told, a terrible experience. When I came back to Patriot I had help, support and the only error in my taxes this year is from bad data from Insperity. --- ### Still a Simple, Affordable Choice for Small Business Owners - Overall rating: 5/5 - Reviewer: Suman A. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Still a great fit for us as a small business. The affordability and ease of use keep us happy and it handles our day-to-day payroll and accounting needs without any fuss. It's not the most feature-rich platform out there, but for what we need right now it does the job well and doesn't break the bank. Would still recommend it to other small business owners looking for something simple and reliable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Patriot Software is still one of the most straightforward and affordable tools I've used for running a small business. Navigation is smooth and simple — nothing feels overcomplicated. It covers all the essentials like billing, expenses, and reports without overwhelming you. The payroll integration continues to work really reliably and saves us a lot of manual work every month. For the price point, it genuinely delivers solid value. #### Cons The integrations with third-party tools are still quite limited, which can be a bit frustrating when you're trying to connect it with other software we use. Advanced features like multi-currency support and inventory management are still missing, and the mobile experience hasn't improved much — it's functional but pretty basic. It works well where we are now, but I can see it becoming a limitation if we grow further. --- ### Good customer support but a little challenging to learn - Overall rating: 3/5 - Reviewer: cindy C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Honestly if your customer support wasn't as good as it has been I would of tried a differnt company. I was really fustrated in the begining. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That it was a cheaper option for just starting out with payroll. It didn't have a whole bunch of little fees that would drive up the cost of the service. #### Cons That they can't handel child support paymnets, that the FAQ is missing a lot of helpful answers (One exaple is do I inactivate employee or terminate when they quit). I would like to be able to have a hiring packet that I can have them review and sign off on. Setting up something were a little confusing but your customer support helped me through it. #### Reasons for choosing Patriot Software AI gave me 3 companies to choose from and what the diffference is. Because I am so new to payroll I don't think I needed the bells and whistles. --- ### Patriot Software is a Superior Payroll Solution for Small Businesses - Overall rating: 5/5 - Reviewer: Eric B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am very happy with Patriot Software for payroll. I work with some other businesses and I am going to recommend it pending a trial of their accounting solution. Compared with QuickBooks its better for experienced users. Their is more flexibility and the software isn't directed toward pressuring users into purchasing more services. Instead its easy and straight forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Patriot Software has been the perfect payroll solution for the company that I work for. It offers a lot of flexibility and a lot of value for the cost. While some companies solutions like QuickBooks or ADP try to force additional and often unneeded services, Patriot Software allows the user to do as much for themselves as they prefer. The website is very intuitively laid out and easy to use. Customer support is readily available on responds quickly with useful solutions. The company I work for does not have any use for additional expensive HR functions or a software that forces you to also pay for their accounting solution. Logging into the website, managing employees and running payroll is simple. #### Cons My biggest issue with the service is that direct deposits if processed on a Monday are not deposited into employee accounts until Friday. Five days is the longest I've seen. I just had to issue paper checks last payroll because of Memorial Day. The software does allow to easily switch to paper checks if its desirable though. Also I have been informed that established accounts can get that processing time shortened. They also do offer the option to prefund the direct deposits in which case the funds can be deposited next day. #### Reasons for choosing Patriot Software Our business is a motorcycle dealership. The main vendor has a limited number of enterprise software solutions the accept reports from so most of our business functions are handled on that software be it accounting or customers. That ERM does not have a payroll solution. We used to use QuickBooks but the cost skyrocketed and they also stopped offering payroll as a stand alone product. We got quotes from ADP but it is quite expensive. It's a very robust service and I am sure they are good at what they do but this is a small business with capable experienced management handling the payroll. A smaller less expensive solution was really preferred. Patriot Software has filled this area perfectly for us. We have no problem making payroll payments or sending reports and don't really need the software to do everything for us. I like that we are not constantly being upsold on more products and services. The cost is very fair. It does everything that the older version of QuickBooks did but also can do a lot more if desired. --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Lisa O. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I like Patriot and recommend them quite often. For a small non-profit like us it's crucial to keep costs to a minimum. You get a lot of bang for your buck with Patriot. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service! The system is fairly easy to use. Entering payroll is very easy, we use the time card feature and that makes it even easier. #### Cons We pay our own taxes, I wish there were more reports for filling out state tax forms like unemployment and paid family/medical leave. Needing to pull more than onw report to accomplish filing some of these returns is a pain in the butt. #### Reasons for choosing Patriot Software ADP and Paychex are reliable but costly, Gusto was not as user friendly and the stupid pig mascot was just annoying. #### Reasons for switching to Patriot Software The cost! Sage was out of control. They wanted over $1,300.00 back in 2015. --- ### Excellent set up and service - Overall rating: 5/5 - Reviewer: Tammy L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been pleasantly surprised by the initial setup, ease of use, customer service and ease of doing my payroll and taxes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I put off purchasing any accounting software because my first experience with Intuit was expensive, failed customer support, never was able to get started and they did not refund the cost even when their system did not work for me. But, I tried Patriot and was able to get started with very little help needed, step-by-step assistance, excellent follow up support and super affordable. This makes payroll a breeze and taxes are taken care of. I save soooo much time! #### Cons That I did not learn about them earlier. It was a commercial on Fox. I think marketing needs to be greater. #### Reasons for choosing Patriot Software They had a high cost and terrible customer support and never could get set up properly #### Reasons for switching to Patriot Software They never could get the WA taxes set up correctly and after paying a high monthly bill for 5 months, I canceled and they only refunded a partial month. --- ### Patriot is simple and cost effective - Overall rating: 5/5 - Reviewer: Kathy M. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am very happy with Patriot. I came from Quickbooks so we are saving money and I don’t need a lot of extras to run a small business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is simple and cost effective for small businesses. I have called in for support and have always gotten a live person to help me with any questions. Also they have lots of videos to help you. #### Cons I would like more options in creating the invoice and estimate forms. I also need a delivery receipt form when we deliver our products. Also need an easier way to enter credit card charges to split up expenses. #### Reasons for choosing Patriot Software Price for what you get. Some had limits on how many invoices you could do and the amount of sales in a year. #### Reasons for switching to Patriot Software Quickbooks has gotten too expensive for our small business. --- ### Payroll software that is simple to use and cost effective, backed by great customer service - Overall rating: 5/5 - Reviewer: Frank S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would highly recommend as alternative to pricier software by big name players. Customer service earns 6 out of 5 stars! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Solid payroll management product that works well for a small business like mine with under 20 employees -saves me time and easy to use, terrific, helpful customer service, nice people, prices are reasonable. no hidden charges #### Cons no complaints, not fancy interface, there is a small learning curve to knowing how to navigate the different reporting capabilities. #### Reasons for switching to Patriot Software Cost transparency, and total cost. Customer Service was average. --- ### Love the Payroll The Accounting needs some tweeking - Overall rating: 4/5 - Reviewer: Jennifer S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a very good experience. The staff was knowledgeable and quick to answer my questions. I would love to have kept using the Accounting but there were a few features that I could not build a work around in order to use the software. I loved the fact that I had 30 days to use it and decide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is affordable, easy to use and the customer service is excellent. The set up was very user friendly and the few times I did have questions the response was quick and well articulated. #### Cons I am still using the payroll but the accounting I cancelled because in my business I need the ability to apply check Numbers and apply credits and the accounting software would not allow me to do that. #### Reasons for switching to Patriot Software The payroll is easier to set up and use than QuickBooks. The Reports are easier to read and it is a lot more affordable than QuickBooks. --- ### Perfect fit for a small company - Overall rating: 5/5 - Reviewer: Paul H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We needed to convert our payroll processing system a few years ago - I had heard an ad on the radio for the product and started researching it. It was a perfect fit for us, and we immediately implemented it in 2017, and haven't changed or even considered changing since then, even through our renewed growth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The value of the program and ease of processing payroll for our small company. It provides very detailed reports, and is very easy to navigate the system. #### Cons Haven't found anything yet! Every report, every aspect, every output product, even through updates to the software, has been easy to implement and utilize in our ancillary programs. #### Reasons for switching to Patriot Software Primarily the cost of using the program. We were in a "bad place", and the cost of the previous payroll processing system was well over four times the cost of Patriot Software. Additionally, it was very cumbersome to use. --- ### The best payroll service we have ever used! - Overall rating: 5/5 - Reviewer: Sheila R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Nothing but praise and thankfulness for your payroll service! It has streamlined our payroll process :-). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our small church uses Patriot Payroll and it has been a wonderful experience. It has saved us precious budget monies by being cost effective, plus it is easy for our Finance [sensitive content hidden] to learn and use. The employees are thankful for their portal to see their profiles and adjust their withholding or their direct deposit information. It is adaptable for our salaried staff and our hourly preschool teachers. Onboarding is quick and easy with links to send to employees to complete their paperwork and profile. #### Cons The only thing that is missing is a visual icon or checkbox that says "Payroll is complete", because we have one person input the hours and another person logs in to approve payroll. #### Reasons for choosing Patriot Software Our HR company was already using Patriot Payroll, so we just kept with what they used. #### Reasons for switching to Patriot Software We moved from Paychex Flex to CoAdvantage. It was costing us way way too much to have a company run our payroll, when our Finance Director had run payroll internally in the past. We only needed an option for Direct Deposit and Tax Filings (W-2s, quarterly forms, etc.), and Patriot Payroll fit that need perfectly. --- ### This is the only payroll provider to consider. - Overall rating: 5/5 - Reviewer: Scott A. - Verified reviewer: Yes - Industry: Media Production - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Suberb! From setup to on-going use, Patriot is great. So easy, and I like the super clear payroll reports. Nothing is a mystery like other providers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is stellar! I've tried a number of payroll services, and Patriot is way, way beyond anyone in terms of actually being helpful. Some of my past services, most actually, were billion dollar companies, but for the life of me, I don't know how they got that way! #### Cons There is *nothing* to not like about Patriot. It's super easy to use, the employees are great, and it's a relief just knowing they are available. #### Reasons for choosing Patriot Software Because Patriot Payroll does one thing, payroll! And they do it well. I don't need AI, HR, or 5,000 other new features a week! #### Reasons for switching to Patriot Software I switched because previous providers were both terrible. Particularly Roll - they literally have NO customer support NONE! --- ### Great Payroll for Small Business - Overall rating: 5/5 - Reviewer: Rob C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent! Great support and value. The website is one of the most logical that I've used. Their help website is also one of the best I've used. I've only had to contact support a small number of times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Patriot gives me the right level of features without relying on a big payroll company administrator. #### Cons The Time Off Request feature (beta) does not allow a negative balance. The manager role cannot add people. Each employee can only have one direct line manager who can edit their punches and approve their time off. #### Reasons for choosing Patriot Software I was able to onboard myself without any third party specialist. The price was very reasonable. There was a 30 day trial. I was able to make my first two payrolls for literally zero cost. #### Reasons for switching to Patriot Software My Pay Solutions support was a nightmare. We tried to switch to ADP in Dec. 2025, but they kept delaying our onboarding, so I looked for a better solution and found Patriot. --- ### Patriot Software is better than Quickbooks - Overall rating: 5/5 - Reviewer: Deborah S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The team at Patriot has been amazing. Someone is always there to help and they are always taking recommendations for improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. I like that I can set it for lists and quickly find what I need. I like that it treats me like I'm doing bookkeeping and not a bunch of meaningless icons laid out oddly. #### Cons I cannot manually transfer transactions outside of the PLAID transfer. I love that my credit union now uses PLAID and I can transfer, but there were missing transactions and then I couldn't transfer manually, I had to do individual journal entries. #### Reasons for choosing Patriot Software A friend recommended and I liked knowing I was supporting someone with Conservative values #### Reasons for switching to Patriot Software I was tired of no one speaking English and zero customer service --- ### Excellent and Affordable - Overall rating: 5/5 - Reviewer: Tina Y. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Any time I've had an issue it's been user error and either I figured it out on my own or customer service helped me figure it out. Overall, it's very intuitive and makes my job easier, all at a very fair price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use and easy on the budget. Customer service is top-notch! Love that they file the tax forms for me. One less thing for me to do. #### Cons Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing. The only option is to set an accrual max limit which didn't work because people use their accrued time and therefore accrued time never reached the max. #### Reasons for choosing Patriot Software It was a better value for the money spent. #### Reasons for switching to Patriot Software Expensive considering I was doing most of the work, including filing of taxes, and we didn't have direct deposit. --- ### Pros and cons of Patriot - Overall rating: 4/5 - Reviewer: Elton K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is very good for a small business, and very nice people that answer any questions you need answered, I have the best results with them and if they can't find the answer for you #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I enjoy the simplicity of it I like that I can get threw it without a problem, enjoy that it mostly self-explanatory #### Cons not having the reports for city and state taxes, and also would be nice to have a little bit more explanation #### Reasons for switching to Patriot Software it was way to high for what we do here, we only have the owner and myself #### Vendor response Thanks so much for the fantastic review, Elton! We’re thrilled to hear you’re enjoying Patriot. You can view your city and state tax liabilities by going to Payroll Tax Reports > Payroll Liabilities. If you’re a Full Service Payroll customer, you can also check the Payroll Deposit Reports to see the taxes we’ve deposited on your behalf. Your tax filing packet will include copies of the state and local reports we’ve filed for you. If you ever have questions, our support team is just a call or chat away. We’re here to help you get the most from your payroll software and service. Replied November 2025 --- ### Patriot Payroll is phenomenal! - Overall rating: 5/5 - Reviewer: Melissa C. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Patriot Payroll is incredibly easy to use and is so flexible. You can use many different pay types and codes, and I love that Patriot takes care of all the quarterly filing and reports. It is less expensive than the other payroll companies I have used over the last 20 years, and the customer support is fast and accurate. The team is very intuitive and helpful. I have 4 clients that utilize Patriot through my services, and they are all extraordinarily satisfied. Thank you, Patriot, for serving me and my clients so well for over 5 years! #### Cons In over 5 years, I have yet to find anything that I dislike about Patriot Payroll. Never inaccurate, no system outages - it has been a fantastic experience on all levels. #### Reasons for switching to Patriot Software Ease of use, competitive pricing, excellent customer service --- ### Nothing But Praise for Patriot Software - Overall rating: 5/5 - Reviewer: Sandie P. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Patriot Software has been excellent. For the last couple of years, we held off on changing payroll software, but I'm so glad that we finally did it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love the ease of using the Patriot Software and the fantastic client support. Learning to navigate the software was a breeze compared to our old software. All of this for what I consider a great price. I haven't had a chance to set up the export to our QuickBooks yet, but I'm eager to get it done. #### Cons There are two specific reports that I would like to have the ability to run. I've already given Patriot that feedback. They were very attentive when I gave the feedback. #### Reasons for switching to Patriot Software Poor client support, more functions, ease of use, and time cards --- ### Efficient, Cost-Effective Payroll for Small Business - Overall rating: 5/5 - Reviewer: Ashley M. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I'm very pleased with Patriot Payroll, everything from the cost to the ease of use. They're constantly working to add upgrades which I appreciate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that this is a cost-effective service for small businesses like mine. Any time I have reached out to customer service, they have been very easy to deal with and respond very quickly. Running a payroll takes no time at all and is easy to set up. I also love that there is a time card feature that has a geolocation option. #### Cons I honestly can't think of anything. I use the full service payroll and it has just been smooth sailing for me. #### Reasons for choosing Patriot Software Patriot provided a more cost-effective service for my small, new business start up. --- ### Happy I switched to Patriot Payroll - Overall rating: 5/5 - Reviewer: Dan D. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been very happy with Patriot Payroll for 5 years for 2 different companies, thus 2 different log ins, so I guess I have 10 administrative years of being happy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What's not to love? Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick answers to online chat. When I've had to email questions or changes, it may take 1/2 to 1 business day for them to get back to me, but the cheerful and accurate answers are much appreciated. #### Cons Employees complain about the online portal they use, but as an employee myself, I think the portal works as intended. #### Reasons for switching to Patriot Software Prices for ADP were very high for weekly payroll, and their HR tools were not time savers. --- ### "Power, precision, and performance — this turbine machine delivers efficiency you can trust." - Overall rating: 5/5 - Reviewer: Arjeet H. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered "I've had a great experience using Patriot Software. The platform is easy to navigate, and the features are well organized. It has helped simplify daily business tasks and improved efficiency. I also appreciate the responsive customer support whenever assistance is needed. Overall, it's a reliable and affordable solution that delivers good value for money. I would recommend it to small businesses looking for an easy-to-use software platform." #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use Clean interface Good customer support Affordable pricing Reliable performance Simple setup process Time-saving features User-friendly dashboard Helpful tools and features Suitable for small businesses #### Cons Some advanced features could be improved Takes a little time to learn all options Some reports take time to generate Advanced settings can be confusing at first More integrations would be helpful Occasional minor glitches Some features require a learning curve --- ### Would definitely recommend - Overall rating: 5/5 - Reviewer: Jeanne C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company's overall experience with Patriot Payroll has been very favorable through the years. No complaints. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been pleased with Patriot Payroll and have used their services for many years. It's easy-to-use, customer/client support is outstanding, and we seldom (if ever) have had bugs in all the years we've been with them. I have recommended Patriot to my business friends and feel they have earned the 5 starts I have them. #### Cons I can't name a thing that I like least about Patriot Payroll except that a few times there a was a fee that wasn't our company's fault - it was actually an issue between our bank and Patriot. --- ### Simple, Reliable Payroll Solution for Small Businesses - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Patriot Software has been very positive. It’s easy to use, reliable, and makes payroll and basic accounting much more straightforward. While there are a few limitations with advanced features, it works well for my needs and helps save time and stay organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Patriot Software is how easy it is to use and set up. It makes payroll simple and saves me time by automating key tasks, which helps reduce errors and keeps everything organized. #### Cons What I liked least about Patriot Software is that a few features feel somewhat limited compared to more advanced platforms, and some tasks require a bit of manual work. However, it’s still very manageable overall and works well for my needs. --- ### Great product - worth the money - Overall rating: 5/5 - Reviewer: Gillian S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Patriot is incredibly easy to use, and having this software file my taxes for me is worth its weight in gold. For any questions and issues it has been easy to access customer support, and they have been able to answer all my questions. #### Cons I don't have any negative experiences with Patriot Payroll. In terms of services that are not included, it would be nice to have timesheet management built into my particular product, but I believe that's an additional fee. ## More reviews [Next reviews](https://www.softwareadvice.com/product/3746-Patriot-Software/reviews/?page=2) --- Patriot Reviews, Pros and Cons - 2026 Software Advice