Patriot Payroll vs Payroll Mate

Patriot Payroll has 2719 reviews and a rating of 4.81 / 5 vs Payroll Mate which has 121 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.81 / 5 (2,719)

4.69 / 5 (121)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

5.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 26, 2021

January 14, 2021

Pros/Cons

  • Pros

  • I love how easy it is to use. It is very user friendly and the staff never made me feel awkward when i would call up for assistance. Great job Patriot!!

  • Easy processing. Reasonable prices. Great support.

  • Cons

  • It is a little hard to setup at first, but I also have 401K plans so mine might be a bit complicated. After that it is a breeze.

  • The only negative is that I think they're very busy and sometimes it takes a bit for them to get back to me. Otherwise, I have zero complaints. It's the best product for our business.

  • Pros

  • The product is very user friendly. Great customer support that is very fast and friendly. I would recommend this product whole heartedly.

  • easy to order, easy to download, easy to input information, easy to create more needs. and easy to keep safe.

  • Cons

  • Very basic layout and the somewhat clunky workflow often gives me headaches, but they are applying updates fairly regularly that fix a functional problem every few weeks.

  • Nothing really. I do my accounting in quickbooks, so the fact they won't talk to eachother is a little frustrating, but not really anything to complain about.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2019

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11 Recommendations

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Pricing Guide

2020 Human Resources Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos