PayActiv

RATING:

3.3

(3)
Overview

About PayActiv

PayActiv is a financial wellness and benefits administration platform for non-profit organizations and businesses in the manufacturing, retail, healthcare and hospitality industries. Professionals can calculate employees' attendance or working hours and offer cash rewards accordingly. PayActiv provides mobile applications for iOS and Android devices, allowing staff members to set up budgets or savings goals, load earned wages, pay bills and receive discounts on online purchases or transactions. Managers can use the self-service portal to conduct pulse surveys and monitor the performance of employees via actionable analytics. Additionally, it helps users streamline processes in compliance with various industry regulations such as HIPAA, PCI DSS and more. PayA...

PayActiv Pricing

Contact PayActiv for pricing information.

Free trial: 

Not Available

Free version: 

Not Available

PayActiv earned wage access
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PayActiv Reviews

Overall Rating

3.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3

Functionality

3.5

Most Helpful Reviews for PayActiv

3 Reviews

Taylor

Retail, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Good safety net

PROS

I like that instead of borrowing money to get by if needed until next paycheck, it's just deducting it from my check. It's also really good to know that it's there incase something comes up financially

CONS

I don't like that I have to remember to clock in and out on the app because I do end up forgetting and then you can't submit your work hours which have to be approved by the employer. I would have thought being employer sponsored that employees time carda should automatically be updated and shared with payactive since it is available for all employees

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

An easy way to offer early pay to employees

Overall it is a pretty good way to offer early access to pay for employees. Would like better administrative control for the admin user

PROS

PayActiv integrated nicely with my payroll from Paychex. They provided early access to earnings for all of my staff. Setup was pretty easy.

CONS

Administration wasn't the easiest. Most user facing administration (address change, banking changes, password resets, earnings reporting incorrectly) had to be handled by PayActiv which results in many of my staff members being frustrated that I can't help them.

Daniel

Consumer Goods, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Useless company

Poorly. From the top down. Unwilling to resolve the problems. Wont update manually.

PROS

Nothing, the service isnt what you're told when signing up.

CONS

Everything , from the top down. No good experience with this pathetic company. Will not manually update hours. Ive gone a week and offer to provide the hours and etc. Nope, nothing.