All Paychex Flex Reviews
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Paychex Flex Reviews
Reviews Summary
Overall Rating
4.2Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.2
Customer Support
3.9
Value for money
4
Functionality
4.1
Pros
"Paychex Flex is a large company and with that comes a bit of security and knowledge that they can handle any sized customer big or small as well as the unique challenges that come from complex payroll solutions. "
"The platform also offers employee self-service options, allowing workers to access their pay stubs, tax forms, and personal information easily."
"I like Paychex Flex because it allows me to easily track my paystubs and vacation days."
Cons
"Customer service, tax service (many many errors), processing, data integrity, they sold our employee data to a predatory payday loan company."
"When there are punch in/out errors from an employee, there's no option to print the individual error or the full time week itself which is needed for my business because we need signatures approving the adjustment from the error."
"Finally, in the Flock system, when I tried to update my husband’s insurance since he is deceased and I needed to enroll in benefits, the Flock system could not process it even with his death certificate."
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