Paychex Flex vs Sage HR

RATING:

4.2

(1554)

Paychex Flex has 1554 reviews and a rating of 4.16 / 5 stars vs Sage HR which has 346 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (1554)
4.5 (346)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 28, 2024
March 20, 2024
Pros/Cons
  • Pros

  • Easy to use, if help was needed had dedicated specialist, english speaking.
  • Its an easy to use software which helps you to easily clock in and out, easy to schedule time offs and share with others.
  • Cons

  • There are errors, random (i may add) that happen from time to time which is very annoying when using the phone app. It needs a lot of work from their development team.
  • Customer service is horrible. Prices are extremely high.
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  • Pros

  • Very User friendly, and its highly customizable. The support is always there to help you either through live chat or you can book a call.
  • CakeHR app easy track maintenance college,school and employees details and easy to set up.
  • Cons

  • None, only issue we have is with some of our team having one pot of leave for all their entitlement and it being difficult to run reports on.
  • Settings, for me it is confusing where and how to add e.g. vacation related stuff. Not userfriendly enough, but maybe it's just me.
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Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2023

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209 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos