Paychex Flex vs Spiff

RATING:

4.2

(1554)

Paychex Flex has 1554 reviews and a rating of 4.16 / 5 stars vs Spiff which has 126 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (1554)
4.7 (126)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 28, 2024
January 27, 2023
Pros/Cons
  • Pros

  • Easy to use, if help was needed had dedicated specialist, english speaking.
  • Its an easy to use software which helps you to easily clock in and out, easy to schedule time offs and share with others.
  • Cons

  • There are errors, random (i may add) that happen from time to time which is very annoying when using the phone app. It needs a lot of work from their development team.
  • Customer service is horrible. Prices are extremely high.
Read all user reviews
  • Pros

  • I care about my reps and they care about reaching their potential, Spiff has added a visual reason for me to line up my goals with theirs and create belief in what they're doing.
  • I love Spiff because it's easy to use. Instead of using spreadsheets and uploading our deals from Salesforce, Spiff let's us do this automatically.
  • Cons

  • Lack of reports and graphs. Needs more visualization.
  • On-boarding was a bit hard and commissions were inaccurate at the beginning.
Read all user reviews
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos