Paychex Flex vs Vincere

RATING:

4.2

(1560)

Paychex Flex has 1560 reviews and a rating of 4.16 / 5 stars vs Vincere which has 342 reviews and a rating of 4.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (1560)
4.8 (342)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 18, 2024
March 19, 2024
Pros/Cons
  • Pros

  • Easy to use, if help was needed had dedicated specialist, english speaking.
  • Its an easy to use software which helps you to easily clock in and out, easy to schedule time offs and share with others.
  • Cons

  • There are errors, random (i may add) that happen from time to time which is very annoying when using the phone app. It needs a lot of work from their development team.
  • Customer service is horrible. Prices are extremely high.
Read all user reviews
  • Pros

  • I also like the fact that my consultants can streamline their own processes with Vincere and understand which clients are worth investing their efforts in and which don't offer good ROI.
  • Kudos to the support team for able to provide prompt troubleshooting as well as open to suggestion on improvement.
  • Cons

  • There is also a limitation to how much you can configure the on-cost.
  • There are a few minor suggestions in regards to rejecting candidates. However, I have noticed that suggestions made in the past have been implemented and so I have told my ideas to the Vincere team.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2023

FrontRunners

2021

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209 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos