--- title: "Paycom Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Paycom. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Paycom is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/paycom-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) / Paycom Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/paycom-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/paycom-profile/alternatives/) # Paycom User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 2,280 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 1,669 reviews (73%) - 4 stars: 419 reviews (18%) - 3 stars: 124 reviews (5%) - 2 stars: 35 reviews (2%) - 1 star: 33 reviews (1%) ### Most mentioned pros - I also appreciate the employee self-service features, which allow employees to access their own information, pay stubs, time-off balances, and other employment-related information without having to contact payroll or HR for every question. - The ability to manage payroll, employee information, timekeeping, accruals, benefits, and reporting in one platform can be very beneficial. - Paycom has significantly streamlined our payroll and HR processes by bringing payroll, onboarding, timekeeping, benefits, and employee self-service into one platform. ### Most mentioned cons - The lack of ability to make adjustments to pay statements is also a problem; you can't update certain pay rates, which causes too many work-arounds. - System setup issues, integration challenges with other programs, and employees not fully utilizing the app can create additional work for HR and managers. - Information inputted in PAFs don't streamline directly to other fields such as accruals or labor allocations. Or certification management doesn't update on a certain employee field. ## Paycom customer reviews Showing reviews 1-25 of 2,280 (page 1). ### Effective, Easy to Use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 201-500 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Timesheets, performance reviews, goal setting. This is benefitting me by creating a single platform for nearly all administrative needs. #### Ratings breakdown - Ease of use: 4/5 #### Pros The drop down menus for auto-fill and customization options. #### Cons There is nothing I can think of that I dislike. --- ### All staff always happy for their paychecks because we receive our money on time without delay. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 10000+ employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like the organization for reducing great yolk about adjusting time when you come late. The Supervisors have less stress about filling forms, making staff sign and putting those on the system. #### Ratings breakdown - Ease of use: 5/5 #### Pros Early pay without delay make us happy about paycom #### Cons Currently I have no negative review for Paycom --- ### Easy to navigate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 51-200 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. None #### Ratings breakdown - Ease of use: 5/5 #### Pros Being able to fix my time and view my check #### Cons Nothing it is great!!!!!!!!!!!!!!!!!!!!! --- ### interactive - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. approvals, checking info #### Ratings breakdown - Ease of use: 5/5 #### Pros user friendly and mobile app works great #### Cons I can't think of anything I really enjoy the experience --- ### Excelente aplicación - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: Self-Employed - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. La seguridad en todo momento #### Ratings breakdown - Ease of use: 5/5 #### Pros Registro día a día, excelente manejo de tiempo #### Cons Todo está muy bien no tendría que cambiarle nada --- ### Great service - Overall rating: 5/5 - Reviewer: Imanii J. - Industry: Consumer Services - Company size: 501-1000 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Being able to do numerous of things all in one place. #### Ratings breakdown - Ease of use: 5/5 #### Pros I love the simplicity of the application. #### Cons I haven’t came across anything I dislike about Paycom. --- ### Love the app and it easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 201-500 employees - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered U can see yours hrs fix it if is wrong #### Ratings breakdown - Ease of use: 5/5 #### Pros Easy to use and check my hrs & my paycheck. #### Cons N/A........................................ --- ### Smooth to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Schedule #### Ratings breakdown - Ease of use: 4/5 #### Pros Convenient for my schedule and i can tracked all work stuff #### Cons So far I can’t see anything that i won’t like paycom im very satisfied using it --- ### Very easy to use and very helpful - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Being able to punch in and out very easily #### Ratings breakdown - Ease of use: 5/5 #### Pros Being able to put my punches in very easily #### Cons Nothing really, it’s pretty good. Very easy to use --- ### Paycom is very efficient and easy to navigate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Primary/ Secondary Education - Company size: 51-200 employees - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Time sheets and clock in / out accessibility #### Ratings breakdown - Ease of use: 5/5 #### Pros The ability to see everything all in one central location #### Cons I enjoy Paycom . I do not dislike anything --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Health, Wellness and Fitness - Company size: 11-50 employees The software is beneficial for managing time off requests efficiently, allowing users to secure needed days off quickly. Users may experience delays when correcting time entry errors, which can be frustrating. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Banking - Company size: 51-200 employees The experience with Paycom has been entirely positive, particularly due to its clear payroll breakdown. The accuracy in payroll processing has been a significant advantage. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Food & Beverages - Company size: 51-200 employees The app is well-organized, helping users keep their employer-related information in one location. While there is a steep learning curve at first, users find that navigation improves as they learn the system. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Automotive - Company size: 2-10 employees The reviewer highlights the software's straightforward design and automatic clock-in feature, which enhances usability. There are no significant drawbacks noted, aside from a desire for a different UI color. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Retail - Company size: 2-10 employees The straightforward design of the software makes it easy for employees to use effectively. However, it does not provide a messaging option for communication with coworkers. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Hospital & Health Care - Company size: 201-500 employees The reviewer appreciates the friendly customer service and quick assistance provided by the service. They have not encountered any problems, reinforcing their positive experience. Full review available after login on Software Advice --- ### Test Stand Operator - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 501-1000 employees The app serves as a one-stop solution for accessing company information, payroll, and benefits, which users find beneficial. There are no complaints about its functionality, indicating a positive user experience. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Security and Investigations - Company size: Self-Employed The reviewer has had an excellent experience with the application, emphasizing that they have not faced any issues. They appreciate the quality of payments received. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Hospital & Health Care - Company size: 51-200 employees The software is described as excellent for accessing paystub details, providing users with a reliable resource. The reviewer expresses no dislikes, indicating a high level of satisfaction. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Hospital & Health Care - Company size: 201-500 employees Paycom is noted for its intuitive design, allowing users to navigate the system effortlessly. The reviewer found no limitations, emphasizing its overall efficiency. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Consumer Services - Company size: 201-500 employees As a leasing specialist, the software's user-friendly design and guidance make it easy to perform necessary tasks. The reviewer notes that there is little to dislike about the platform, emphasizing its simplicity. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Business Supplies and Equipment - Company size: 11-50 employees The reviewer finds the app very convenient and easy to use for managing payroll records. There are some challenges with mileage reporting that can cause confusion at times. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Restaurants - Company size: 11-50 employees The reviewer finds Paycom to be very easy to navigate, which aids in completing work assignments. They noted some lag issues when using the service on cellular networks. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Education Management - Company size: 51-200 employees The reviewer appreciates the straightforward navigation within Paycom, which allows for easy access to important information. This ease of use contributes to a positive experience with the software, as everything is available in one location. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Leisure, Travel & Tourism - Company size: 501-1000 employees The software is praised for its user-friendly interface, especially for mobile clocking in. However, it presents challenges when Wi-Fi is unavailable, making it hard to clock in and out and to find hours worked. Full review available after login on Software Advice ---