---
title: "Paycom vs UKG Pro - 2026 Comparison - Software Advice"
description: "Paycom vs UKG Pro - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/hr/paycom-profile/vs/ukg-pro/"
page_type: "comparison"
language: "en"
publication_date: "2026-11-05"
---
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Paycom vs UKG Pro
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Updated November 5, 2026
# Paycom vs. UKG Pro: 2026 Comparison
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Updated November 5, 2026
# Paycom vs. UKG Pro: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/hr/paycom-profile/)
[Paycom](https://www.softwareadvice.com/hr/paycom-profile/)
4.4
[(1400)](https://www.softwareadvice.com/hr/paycom-profile/reviews/)
Starting Price
Not provided by vendor
Free trial: Not available
Free version: Not available
Pros:
- Payroll processing
- Mobile app functionality
Cons:
- Password and security
- Time clock functionality
Who uses Paycom
Based on 1400 reviews
- Popular among: Small businesses
- Most common industries: Health & Medicine (16%), Public, Non-profit, & Religious Organizations (12%) and Retail, Consumer Goods & Services (11%)
- Top use case: Payroll (41%)
72% of users recommend this product
[](https://www.softwareadvice.com/hr/ukg-pro-profile/)
[UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/)
4.3
[(733)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/)
Starting Price
Not provided by vendor
Free trial: Not available
Free version: Not available
Pros:
- Ease of Use
- Employee Information
Cons:
- Navigation
- User Interface
Who uses UKG Pro
Based on 733 reviews
- Popular among: Enterprise organizations
- Most common industries: Health & Medicine (17%), Finance & Accounting (11%) and Retail, Consumer Goods & Services (10%)
- Top use cases: Payroll (24%), Human Resources (16%) and Time Clock (12%)
66% of users recommend this product
[](https://www.softwareadvice.com/hr/paycom-profile/)
Paycom
4.4
[(1400)](https://www.softwareadvice.com/hr/paycom-profile/reviews/)
[](https://www.softwareadvice.com/hr/ukg-pro-profile/)
UKG Pro
4.3
[(733)](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/)
+
Add product
Add product
## Paycom vs UKG Pro: At a glance
* * *
Product ratings at a glance
| | Paycom | UKG Pro |
| --- | --- | --- |
| Overall rating | 4.4
1,400 reviews | 4.3
733 reviews |
| Ease of use | 4.4 | 4.2 |
| Value for money | 4.2 | 4.1 |
| Functionality | 4.4 | 4.2 |
| Customer support | 4.4 | 4.0 |
| Ease of deployment | 4.2 | 4.1 |
Best in comparison
Looking for better customer support? Ask an advisor for high-rated alternatives
Looking for better customer support? Ask an advisor for high-rated alternatives
Looking for better customer support? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 2,133 reviews from Employee Vacation & PTO Tracking
* * *
401(k) Tracking
N/A
Benefits Management
4.3
Check Printing
4.8
Compensation Management
4.6
Compliance Management
4.1
Direct Deposit
4.8
- Real-Time Reporting: 4.8
- Direct Deposit: 4.8
- Alerts/Notifications: 4.7
- Attendance Tracking: 4.7
- Employee Portal: 4.6
- Compensation Management: 4.6
- Mobile Access: 4.6
- Data Security: 4.6
- Payroll Management: 4.6
- Tax Calculation: 4.6
- Wage Garnishment: 4.5
- Self Service Portal: 4.5
- Calendar Management: 4.5
- Reminders: 4.5
- Employee Management: 4.5
- Onboarding: 4.5
- Employee Database: 4.4
- Document Management: 4.4
- HR Management: 4.4
- Employee Profiles: 4.3
- Reporting & Statistics: 4.3
- Assessment Management: 4.3
- Access Controls/Permissions: 4.3
- Project Time Tracking: 4.3
- Benefits Management: 4.3
- API: 4.3
- Real-Time Data: 4.3
- Benefits Dashboard: 4.2
- Tests/Assessments: 4.2
- Compliance Management: 4.1
- Email Management: 4.1
- Customizable Branding: 4.1
- Activity Dashboard: 4.1
- Customizable Reports: 4.1
- Applicant Tracking: 4.1
- Data Import/Export: 4.0
- Task Management: 4.0
- Training Management: 3.9
- Performance Management: 3.9
- Recruitment Management: 3.8
- Third-Party Integrations: 3.6
- Generative AI: 3.2
401(k) Tracking
4.3
Benefits Management
4.3
Check Printing
4.5
Compensation Management
4.2
Compliance Management
3.5
Direct Deposit
4.8
- Direct Deposit: 4.8
- Attendance Tracking: 4.7
- Employee Self Service: 4.7
- W-2 Preparation: 4.6
- Timesheet Management: 4.6
- Employee Portal: 4.6
- Clock In/Out: 4.6
- Job Posting: 4.6
- Payroll Reporting: 4.5
- Workflow Management: 4.5
- Candidate Management: 4.5
- HR Management: 4.5
- Time Off Requests: 4.5
- Employee Scheduling: 4.5
- Mobile Access: 4.5
- Employee Onboarding: 4.4
- Payroll Management: 4.4
- Tax Compliance: 4.3
- Employee Management: 4.3
- Calendar Management: 4.3
- Benefits Management: 4.3
- Performance Review Management: 4.3
- Employee Profiles: 4.3
- Self Service Portal: 4.2
- Vacation/Leave Tracking: 4.2
- Online Benefits Enrollment: 4.2
- Drag & Drop: 4.2
- Compensation Management: 4.2
- Onboarding: 4.1
- Orientation Workflow Management: 4.1
- Time & Attendance: 4.0
- Employee Database: 4.0
- Learning & Development: 4.0
- Time Off Management: 4.0
- Leave Tracking: 3.9
- Applicant Tracking: 3.9
- Reporting/Analytics: 3.9
- Reporting & Statistics: 3.8
- 360 Degree Feedback: 3.8
- Performance Management: 3.6
- Recruitment Management: 2.9
### Wondering if these products fit your needs?
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### Wondering if these products fit your needs?
Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.
LexiAdvisor for 8 years
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## Reviews
* * *
Positive review:
KS
KIM S.
Payroll Accounting Generalist
Government Administration, 51-200 employees
"I also appreciate the employee self-service features, which allow employees to access their own information, pay stubs, time-off balances, and other employment-related information without having to contact payroll or HR for every question."
Aug 28, 2026
Negative review:
SS
Sandra Ochoa S.
Generalist
Construction, 501-1000 employees
"System setup issues, integration challenges with other programs, and employees not fully utilizing the app can create additional work for HR and managers."
Jul 24, 2026
Positive review:
KS
KIM S.
Payroll Accounting Generalist
Government Administration, 51-200 employees
"The ability to manage payroll, employee information, timekeeping, accruals, benefits, and reporting in one platform can be very beneficial."
Aug 28, 2026
Negative review:
RC
Ruth C.
HRIS Manager
Consumer Goods, 1001-5000 employees
"The lack of ability to make adjustments to pay statements is also a problem; you can't update certain pay rates, which causes too many work-arounds. "
Jul 8, 2026
Positive review:
Brandie J.
Finance Operations Manager
Retail, 51-200 employees
"Paycom has significantly streamlined our payroll and HR processes by bringing payroll, onboarding, timekeeping, benefits, and employee self-service into one platform."
Jun 25, 2026
Negative review:
BE
Belen E.
HR Specialist
Recreational Facilities and Services, 501-1000 employees
"Information inputted in PAFs don't streamline directly to other fields such as accruals or labor allocations. Or certification management doesn't update on a certain employee field. "
May 28, 2026
[Read all reviews](https://www.softwareadvice.com/hr/paycom-profile/reviews/)
Positive review:
AB
Amy B.
Human Resources Administrative Assistant
Hospitality, 1001-5000 employees
"UKG Pro has been a great transition for our company in all areas: recruiting, payroll, reviews, benefits, etc."
Aug 27, 2026
Negative review:
FL
Felix L.
Safety Coordinator
Education Management, 1001-5000 employees
"After exhausting available support options without a satisfactory resolution, we made the difficult decision to terminate the contract. While UKG Pro has capable features, the gap between what was promised and what was delivered on the support side was a determining factor in our departure."
Jun 5, 2026
Positive review:
SS
Swaminathan S.
HR Assistant
Hospitality, 1001-5000 employees
"Its robust functionality and integration capabilities make it a valuable solution for organizations of various sizes. While there is a learning curve for some advanced features, the platform delivers strong operational efficiency and employee management capabilities once fully implemented."
Jun 18, 2026
Negative review:
FL
Felix L.
Safety Coordinator
Education Management, 1001-5000 employees
"Vacation time rollover functionality did not work as promised, and despite assurances that the issue would be resolved by a committed deadline, the problem persisted well beyond that date."
Jun 5, 2026
Positive review:
SM
Sahil M.
Manufacturing Supervisor
Pharmaceuticals, 501-1000 employees
"The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system."
Jun 13, 2026
Negative review:
MC
MARLEEN C.
MAIN REGISTRATION
Hospital & Health Care, 201-500 employees
"WE CANNOT PRINT OUR PAYSTUBS ALL IN ONE I WOULD LIKE IT ALL IN ONE APP TO BE ABLE TO PRINT AND LOOK AT OUR PAYSTUBS"
May 21, 2026
[Read all reviews](https://www.softwareadvice.com/hr/ukg-pro-profile/reviews/)
## Customer support
* * *
Paycom
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Not available
Chat: Not available
UKG Pro
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
Paycom
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
UKG Pro
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
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