Paycor vs SurePayroll

RATING:

4.4

(2766)

Paycor has 2766 reviews and a rating of 4.36 / 5 stars vs SurePayroll which has 287 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (2766)
4.2 (287)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 27, 2024
February 16, 2024
Pros/Cons
  • Pros

  • I love that the employees can make a lot of changes themselves or I can help guide them through it.
  • What I like most about Paycor is the user friendly interface. It's intuitive and easy to navigate.
  • Cons

  • I dislike that the Time management system is a different system and the most recent update has been very difficult to make sense of.
  • We are unable to use the app for our needs with tracking different pay scales that each employee has.
Read all user reviews
  • Pros

  • Every time I need help with something, they are very helpful and quick to respond. They have excellent customer service.
  • On those few occasions I had a question, SurePayroll was easy to contact and quickly resolved my questions. I've used both telephone support and live chat, and both were great.
  • Cons

  • I have been unable to get this issue corrected. The support emails go to this black hole with no tracking, as there is no Inbox built into the portal.
  • I get charged for last minute payroll when i forget to dot it by the deadline.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2022

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78 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos