All Payfit Reviews
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Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
As simple & basic as it gets... which is a very good thing
We've had a good experience with payfit so far. They provide a quality product for the price.
PROS- Simple & Intuitive Design design - Ability to customize your product for your team - Display of birthdays - Ease of payment & days off -Employees like to easily see the days off they've earned - Easy abscence approval process between Admins & users
CONS- You can have one main admin and then secondary admins. You can't customize their abilities, they are preset.
Youssef
Computer & Network Security, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Easy and awesome or awesomely easy!
Easy to understand, easy to use, even if my job is not to manage the payroll employees. Support team is awesome, ready to help and available at any time.
CONSNothing for now. Maybe I need a little bit more experience of use on it.
Reason for choosing Payfit
Payfit is less complicated than Xero and I have no time to waste on payroll tasks: as said, this isn't my job, I need to run my business with ease. Payfit answered my needs.
Reasons for switching to Payfit
The price of Zoho is toooo expensive. They have no offer that would answer my real needs.
Melissa
Computer Software, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2022
Great Solution for Payslips/Leave Requests
Payfit is very easy to use as the UI is very easy there is really no learning curve. The layout is pretty simple and it's easy to find your payslips, overview of time off, requested time off, and request for leaves. It easily integrates with our HRIS system BambooHR.
CONSI think that the UI is a bit funky sometimes and doesn't make sense - it would be great to have landed on a different page when you want to request leave (like month view for example). I find that the support team is a bit slow to respond when we have bugs.
Patrick
Hospital & Health Care, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Payfit was a time saver for our small business
We are saving time running payroll, distributing to employees and accessing important documents quickly. It also made it easier to find the information you need quickly and make management decisions in your business, as well as other things like annual leave booking.
PROSIt is how payroll should be. Everything that should be automated can be configured and runs every month. If any information is missing, for a new employee for example, you get a notification in advance so you're not delaying pay day.
CONSEverything I thought could be improved, has been improved by the Payfit team in the last year.
Vendor Response
Hi Patrick, Thank you for your review. We're thrilled to see we're making a difference to your payroll and saving you time. We're always working to improve the app and find innovative ways to simplify your payroll. Thank you for your much appreciated feedback The PayFit team
Replied July 2020
Kath
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Fantastic product
Fantastic system. We initially got this for the payroll feature but are starting to use it for the HR side as well.
PROSIt has allowed us to bring the Payroll inhouse so we have up to date and accurate information to hand when we need it. The helpdesk is so helpful and have always come back in a timely manner. The staff have walked us through the whole implementational and as running Payroll is new to us have been very patient with any questions we have, including building a bespoke report for us.
CONSSometimes the time it takes when getting into a feature is a little slow, but so far the only negative.
Reason for choosing Payfit
cost and control
Reasons for switching to Payfit
To have control of the system in house as we are growing as a company and the cost.
Vendor Response
Hi Kath, Thank you for leaving us a review and it's great to hear you're enjoying the PayFit software and service! We have addressed the app can sometimes be a little slow with our tech team and they're working hard to make some improvements by July. We work hard to make sure our customers are happy with the service they receive around the hectic payroll period so we're thrilled to see your comment. The PayFit Team
Replied June 2020
Juliette
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
We choose Payfit to accompany our growth
So far, I had a very good experience with Payfit and I trust them to accompany in the growth of my company.
PROSPayfit is our HR software now, that has replaced our accountant in this field. Now we are fully autonomous concerning payroll and HR. I use it also for the expenses, time management and time off management. Everything is fully integrated and easy to use even when you are not an HR expert.
CONSSome features are not super easy to find in the software, such as the creation of "teams" and nomination of managers, but that's manageable.
Benjamin
Verified reviewer
Internet, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Has changed our lives in Payroll and HR management.
Seamless Payroll and HR Management
PROSEase of use, fantastic support, and a very extensive Knowledge Base. It has divided our time spent on payrolls by a tenfold!
CONSNothing to add here, the team answers all our questions at blazing speed and they ship new features every month. Keep up the great work!
Vendor Response
Thank you for your review.
Replied April 2018
Leah
Arts and Crafts, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great for payroll an human decency interactions
Loved using made working for the company I was so much easier an the fact I occasionally still need interaction it makes it easier to do
PROSHow truly easy this was to run any problems or how paid hours everything in one place
CONSOnce in awhile it glitched or lagged but still worth using
Jacob
Education Management, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Great HR solution for employees
I would advise this to any ceo
PROSThe ease of use and clarity for employees is unparalleled
CONSSome more features in understanding for instance taxes could be cool
Thibault
Financial Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2019
So easy to understand my paycheck and PTO
One easy platform to understand my paycheck,receive notifications everytime I'm about to receive my monthly salary, understand my taxes, and how much time I can use as PTO.
CONSI'd love to see more informations about the legislation and laws in place in my country: more education of users could be a great way for everyone to understand what they're entitled to and what they can and can't do.
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2023
Très utile pour gérer vos RH
Un outil assez intéressant mais un service client pas très top.
PROSJ'adore la simplicité de ce logiciel. On peut le prendre en main très rapidement, ce qui est un vrai avantage. Il m'a été facile de convaincre mes collaborateurs de l'utiliser, ce qui en dit long sur son efficacité. La personnalisation est un atout majeur, car on peut l'adapter selon les entreprises. Aussi, je trouve vraiment génial que l'équipe derrière le projet pense à nous informer régulièrement des mises à jour légales et des nouveautés concernant le produit. C'est rassurant de voir que de nouvelles fonctionnalités sont constamment ajoutées, rendant le produit de plus en plus complet.
CONSBien que ce soit globalement un excellent logiciel, il y a eu quelques périodes de bugs qui ont pu être frustrantes surtout lorsque l'outil devient assez lent. Au niveau du service client, il y a assez de travail à faire, j'ai rarement été aussi décu.
Reasons for switching to Payfit
Sur recommandation
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2023
Software de gestión de recursos humanos y nóminas
Buena
PROSEl servicio de asesoramiento laboral integrado en el programa.
CONSEl coste es bastante elevado en comparación con sus competidores.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2023
Gran herramienta gestión de nóminas
La combinación de software y asesoría laboral con un account dedicado a nuestra cuenta.
CONSEl onboarding inicial puede resultar un poco tedioso
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2023
Software de RRHH
Poder gestionar las nóminas de los diferentes empleados de la empresa fácilmente y de forma sincronizada con la asesoría laboral.
CONSSi tuviera que destacar alguna cosa seria el tiempo en de dar respuesta cuando nos encontramos con algún problema utilizando el software.
Gabrielle
E-Learning, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2023
Très facile à prendre en main
Bon outil de gestion des congés, absences et télétravail. On voit aussi voir facilement les absences des membres de notre équipe pour faciliter la collaboration. Et on retrouve tous les bulletins facilement et ils sont bien expliqués, simple à comprendre.
CONSLe nombre de congés restants n'est pas clair car il ne prend pas en compte les congés déjà posés dans les mois à venir. Et selon moi le télétravail ne devrait pas être considéré comme une absence.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
Un logiciel complet & en constant développement
- Simple d'utilisation, rapide à prendre en main- Apprécié des employés - Personnalisable selon vos besoins- Une newsletter régulière sur les mises à jour à la fois légales, et à la fois concernant le produit - Sans cesse de nouvelles fonctionnalités, le produit devient vraiment très complet
CONS- Quelques périodes de bugs - Un service client parfois imprécis
Anne
Farming, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed December 2023
Un excellent outil de gestion RH globale !
Les 1:1 ! Fonctionnalité récente, qui est vraiment chouette, elle permet rapidement et facilement d'avoir l'humeur de son équipe et d'avoir des petits CR régulièrement.
CONSLe Service Client :/ Etant utilisatrice d'Intercom, je ne comprends pas pourquoi nous n'avons pas accès au centre d'aide via la bulle de chat lorsque nous ne sommes pas super admin :/
Fourat
Medical Devices, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
PayFit : Bonne Solution RH
Une bonne expérience, on trouve l'integralité des informations relatives à la structure de l'entreprise ou bien la partie RH de l'entreprise
PROSLa possibilité de choisir des associations pour faire des dons ou obtenir des avances sur le salaire.
CONSl'interface de pointage pourra étre améliorer en ajoutant d'autres fonctionnalité
Segolène
Verified reviewer
Primary/Secondary Education, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2024
La gestion de la paie et des temps remis dépoussiéré
L'interface graphique de l'outil très design et très réactive, la grande facilité d'usage pour poser des congés et consulter son bulletin de salaire, les bulletins de salaire très bien détaillés
CONSL'impossibilité d'avoir une vue globale des congés de tout son établissement
Florian
Professional Training & Coaching, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed December 2023
Un excellent outil RH
L'expérience de consultation des bulletins de salaire : très visuel et très bien détaillé. L'interface globale de l'application web, très efficace.
CONSL'absence de consultation des congés des autres collègues n'aide pas à la décision quant au choix de ses propres congés
Anne Sophie
Professional Training & Coaching, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2023
Des fiches de paie très lisibles
Je reçois mes fiches de paie via Payfit et je suis très satisfaite de leur lisibilité et le détail qui l'accompagne. J'utilise également l'outil pour la gestion des congés.
CONSLa lisibilité des jours de congés est légèrement floue (elle annonce les jours acquis à fin de mois donc elle anticipe. J'ai remarqué récemment que dans le sélecteur de choix pour les congés il manque le "congé exceptionnel"
Vincent
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed October 2022
Une confiance absolue
Simplicité des concepts Pédagogie Interface Travaillée Points d'attention juridiques signalés
CONSLa lenteur de chargement de certaines interfaces
Maxime
Computer Software, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Un outil fiable , logiciel complet
Je l'utilise tous les mois dans le cadre de mes prestations chez mes clients ( des entreprises ) . Je travaille en étroite collaboration avec le service RH ( qui sont mes clients ) et Payfit est un outil important pour la gestion des paies, des congés ,etc.... je recommande Je suis amené à utiliser d'autres logiciel mais Payfit se démarque largement !/
PROSFacile à utiliser, rapide à maîtriser . /Populaire auprès des collaborateurs . Personnalisable selon vos attentes. Une newsletter fréquente sur les nouveautés à la fois réglementaires et liées au produit. Une évolution constante avec de nouvelles fonctionnalités, rendant le produit encore plus complet.
CONSParfois des lenteurs mais rien de bien grave
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Gage de fiabilité en tant qu'employé
Travailler dans une entreprise qui utilise Payfit est pour moi un élément de réassurance.
PROSL'interface employé Payfit est très simple d'utilisation. Kudos sur l'effort fourni pour rendre les bulletins de paye plus compréhensibles aux employés. La gestion des demandes de congés/RTT est également très fluide.
CONSRAS pour le moment hormis quelques ajustements d'UX sur l'affichage des CP/RTT restants (entre le moment où des jours ont été posés et la date d'utilisation de ces jours).
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2023
Support catastrophique
A ce stade, je ne constate aucun avantage
CONSLe support est tout simplement…Le support est tout simplement catastrophique : - aucune réactivité (une semaine entre chaque échange de mail)- aucune possibilité de contacter votre interlocuteur (aucun numéro de téléphone, la prise de rdv dans l’agenda du correspondant Payfit est indisponible)- la plupart des interlocuteurs ne sont pas compétents pour résoudre les problèmes donc avant d’atteindre la bonne personne, il faut compter plusieurs semaines- vous êtes relancez pour des mails auxquels vous avez déjà répondu Sur le papier et une fois que tout fonctionne c’est sûrement une bonne solution mais au moindre problème cela devient très chronophage et très problématique pour un sujet aussi sensible que la paie.