Payroll by Wave is a cloud-based payroll solution for small businesses. Primary features include invoicing, accounting, online payments, lending and receipts. The accounting module allows users to create custom invoices, scan receipts, manage sales tax, generate accounting reports such as Profit and loss, sales tax report, calculate exchange rates and payment transaction reconciliation.

It allows users to create recurring bills, send automatic payment reminders, bookkeeping, share invoice status, create customer statements and accepts credit card payments. It automatically deposits the salary into the employee’s banks accounts. Employees can view their pay stubs online. It also allows employers to track hours worked, overtime and vacation time.

The solution is offered in the United States and Canada. Customer support is offered via community support, FAQs, help center and videos.



33 Reviews of Payroll by Wave

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 33 reviews

November 2018

Shannon from Cookeville k9 n Friends

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great product

I love that it is easy to use and figure out. Costumer service is helpful. Very affordable. Perfect for my small business.

Pros

Easy to use. Spells out taxes. Simple. Affordable

Cons

Not much. Really good product. I love the payroll feature too much to have a con.

August 2018

Jenifer from MDK Marine

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

August 2018

Wave Payroll

Have great success at accounting, banking and my payroll just got easier. I can print reports. Very Happy. Wave On

Pros

Its Free and very easy to use. Many options.

Cons

Haven't found any issues with the software

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Very Intuitive and Easy to Use Payroll Software

Pros

Payroll by Wave is very easy to use, very intuitive, and it's great that it sent payroll reminders and showed you the total amount to withdraw. Direct deposit is another handy feature!

Cons

No complaints at all! I only had good experiences with Payroll by Wave!

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

4 of 5

July 2018

Good but could be better, still new

Pros

They are a good value for the service, but they don't have full service payroll in many states yet and paying taxes on your own can be tough

Cons

They don't have full services payroll, and support is slow to respond. I imagine this will get better over time.

July 2018

Shaun D from Equip Your Kitchen 4 Less

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

If was any simpler it'd be illegal

Super simple. We were actually able to get everything set-up in 4 hours, not missing a beat, employees were paid on time and reporting cash in - cash out doesn't require a degree from MIT.

Pros

I can't even begin to say how SIMPLE it is! I was looking for something that my Daughter and Wife could use to do AR/AP as well as payroll. It took me literally 4 hours to get 237 employees added with their payroll information. Didn't miss a payday :-)

Cons

The invoicing was/is clunky. You only have 3 designs to choose from. I haven't found a way to import designs from another invoicing software that I was using. I'd kind of like to just have one......but it's not too important right now.

June 2018

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Functionality

5 of 5

June 2018

I have been using WaveApp For 2 years

Pros

I absolutely love Waveapp. It is easy to use to manage my client invoices, estimates, employee payroll, and track business expenses.

Cons

The only drawback is waiting several days for funds to be transferred to your bank account. When my clients make a payment, I get a notification that I have been paid, however, those funds take a few days before they actually show up in my bank. It would be great if Waveapp was a bank as well.

May 2018

Anyugel from Information Technology

Review Source: GetApp


Ease-of-use

4 of 5

Functionality

4 of 5

May 2018

Easy to use

Pros

the service is rally easy to use and manage, even for those people, like me, without background in payroll management

Cons

It is really ugly and you can't customize the features and the service, because it doesn't left you enough control over the payroll

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

I absolutely love it! Just get excited thinking about going back!

Pros

I love the simplicity of it. I am not an accountant, and they make me feel like I am! Haha I love that I feel secure using them to.

Cons

Personally, it's not that the customer support is bad, but it's not as attentive to me as I would like it.

April 2018

Alexandra from Monte Sion PR

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

April 2018

I love Wave!

Pros

This has been the best online payroll tool we've had. Although, since you can have it for free it can surprise as to how good the product is. Not complicated at all, very user-friendly and most important, gets the job done.

Cons

I really share no bad feelings towards the product. Ever since we've used it for our small company it has worked very well.

April 2018

Holly from Mop To It inc

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Love this software!

Pros

I have been using this for payroll and book keeping for the last several years. It is super easy to use and has almost all the features I need. I create T4s on it and can invoice clients!

Cons

I wish it could allow staff access to enter their own hours then I could approve them. This feature would make a big difference!

April 2018

Rita from Maxim Software

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

I wish I found about this sooner

Pros

This is the best place to organize payments, finances, and payroll. Seriously! It's so easy to setup and a breeze to use. I feel hugged everytime I use wave. They added an Accounting area that it's amazing. I can't say enough how much I love this program. They integrate with paypal, your bank account, etsy! You can create your own invoice template with your logo and colors for free!

Cons

I can't find anything in waves that make me want to find another service. There are no cons, they keep adding new features.

March 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: GetApp


Ease-of-use

2 of 5

Functionality

2 of 5

March 2018

Free but hidden problems

Pros

Best thing about it is that it is free but the features are amazing for a free tool. It has a dashboard that allows you to see charts for overdue invoices, bank accounts and credit cards. The invoice templates are great, as this makes it easy to use and you can customized them too. Great way to track and use.

Cons

My biggest problem was customer support, very limited and useless. There is a hidden fee that is not mentioned which should be disclosed. A bit of a trust issue with this system.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

One of my favorite pieces of Wave Apps!

Pros

The Payroll section of Wave is wonderful. After getting it setup it only takes minutes to enter in timesheets and run it.

February 2018

Kamilah from Jolly Esquire, PLLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

I love Wave

Pros

I love Wave! It is awesome. The payroll feature is easy to use and the transaction tagging is very easy.

Cons

I do not have very many complaints if any at all. The support staff responds very quickly to any issues or concerns that a user may have.

November 2017

Rolland from Rovee Cabinetry

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

November 2017

Set-up lengthy and painful

Pros

The tool has nice features and a nice dashboard, that is it really.

Cons

They ask for personal information which is irrelevant for the product, especially when in 2017 the keep telling young to give your personal information liberally.

November 2017

Linda from NTF

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

I found it very intuitive to use and set up.

Pros

It does everything I need it to. I found it very easy to set up invoices, online payment options for clients, recurring billing for clients, and more.

October 2017

Juan Carlos from Unicomer Group.

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Simple and easy to use as their name!

We appreciate the web based option for sheets to allow our remote workforce to access timecards, time off requests, and pay stubs from their locations

Pros

No longer have to fill out and turn in paper time sheets. Its very easy to use for all level employees.

Cons

At the end of every week it takes about 6 hours to punch in and key all missed punches from employees. But I do recommend the use of this software.

September 2017

Anonymous

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2017

Love Wave App!

Pros

It's a great software for billing and invoicing clients, vendors, employees, and independent contractors. I love the ability to send the invoices via email and getting paid within the system. It's simply, easy to use and have a variety of features including, connecting your financial institution to the app for payment, saving and exporting data and interface is very clean.

Cons

The mobile interface does not work very well. The app sometimes crashes. Other than that, there no other cons with the software.

January 2017

Lea from GLD

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

Easy way to run payroll

Payroll by Wave is an easy-to-use system for processing your payroll in-house and also offering direct deposit. This platform is integrated with Wave's general accounting software, which helps reduce the need for additional manual journal entries. Very straight-forward.

November 2016

travis from bakery

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

November 2016

Awful invoice

they hold my payments so they can find information about my customers,that makes bad business i dont use this invoice anymore. For those thinking its good wait until they hold your payment then ask stupid questions about your customer. Pathetic..

Pros

it was ok in the beginging

Cons

They like to hold your payments and want to harrass your customer by asking personal questions.