Payroll by Wave Software

Pros

the service is rally easy to use and manage, even for those people, like me, without background in payroll management

Cons

It is really ugly and you can't customize the features and the service, because it doesn't left you enough control over the payroll

Pros

I love the simplicity of it. I am not an accountant, and they make me feel like I am! Haha I love that I feel secure using them to.

Cons

Personally, it's not that the customer support is bad, but it's not as attentive to me as I would like it.

Pros

I have been using this for payroll and book keeping for the last several years. It is super easy to use and has almost all the features I need. I create T4s on it and can invoice clients!

Cons

I wish it could allow staff access to enter their own hours then I could approve them. This feature would make a big difference!

Pros

Best thing about it is that it is free but the features are amazing for a free tool. It has a dashboard that allows you to see charts for overdue invoices, bank accounts and credit cards. The invoice templates are great, as this makes it easy to use and you can customized them too. Great way to track and use.

Cons

My biggest problem was customer support, very limited and useless. There is a hidden fee that is not mentioned which should be disclosed. A bit of a trust issue with this system.

Pros

The Payroll section of Wave is wonderful. After getting it setup it only takes minutes to enter in timesheets and run it.

Pros

I love Wave! It is awesome. The payroll feature is easy to use and the transaction tagging is very easy.

Cons

I do not have very many complaints if any at all. The support staff responds very quickly to any issues or concerns that a user may have.

Pros

The tool has nice features and a nice dashboard, that is it really.

Cons

They ask for personal information which is irrelevant for the product, especially when in 2017 the keep telling young to give your personal information liberally.

Pros

It does everything I need it to. I found it very easy to set up invoices, online payment options for clients, recurring billing for clients, and more.

We appreciate the web based option for sheets to allow our remote workforce to access timecards, time off requests, and pay stubs from their locations

Pros

No longer have to fill out and turn in paper time sheets. Its very easy to use for all level employees.

Cons

At the end of every week it takes about 6 hours to punch in and key all missed punches from employees. But I do recommend the use of this software.

Pros

It's a great software for billing and invoicing clients, vendors, employees, and independent contractors. I love the ability to send the invoices via email and getting paid within the system. It's simply, easy to use and have a variety of features including, connecting your financial institution to the app for payment, saving and exporting data and interface is very clean.

Cons

The mobile interface does not work very well. The app sometimes crashes. Other than that, there no other cons with the software.

Payroll by Wave is an easy-to-use system for processing your payroll in-house and also offering direct deposit. This platform is integrated with Wave's general accounting software, which helps reduce the need for additional manual journal entries. Very straight-forward.

they hold my payments so they can find information about my customers,that makes bad business i dont use this invoice anymore. For those thinking its good wait until they hold your payment then ask stupid questions about your customer. Pathetic..

Pros

it was ok in the beginging

Cons

They like to hold your payments and want to harrass your customer by asking personal questions.

Advice to Others

find another software to use not wave..

We've been using Wave Payroll for the past two years for both Canadian and US employees. It's by far the easiest service we've ever used.
- Employees have commented how easily and quickly they get their tax information and direct deposit setup. Payment by direct deposit works great every time, if they have questions, they can view their stubs online easily.
- I don't have to event think about CRA or US tax remittances, it just happens automatically
- Getting T4s, T5s, W2, W3, forms 940 and 941 every year couldn't be easier and they integrate nicely into the accounting part of the service as well
- Automatically filed ROEs are also a nice touch
- Having the payroll service integrated with our invoicing and accounting software just makes everything run smoothly, and saves us a ton of time every month

Wave Accounting is definitely one of the best companies for accounting, and their payroll app has really come out on top! It's easy to use, easy to learn, and the user experience is optimal. The customer service is by far the best in the business. The pricing is so inexpensive that you cannot go wrong!

I wholly recommend this product to any small business!

Pros: Easy to use, extremely cost effective, direct deposit and Revenue Canada remittances, transmit payrolls in advance, cannot run off-cycle pay runs
Cons: Cannot schedule off-cycle pay runs.

For most business owners not being able to schedule off-cycle pay runs is an excellent safe guard to ensure (in Canada) that CPP and EI calculations are correct. As a professional I sometimes need to do to do this and have developed workarounds to ensure that Wave payroll still is my solution of choice.

Overall it's an excellent product with great customer support.

Previously I had QuickBooks online. They were ok, but they cost me about five times the price, and their system has certain traditional accounting options that are way too much for me. Wave does great simple accounting at a really cheap price. I recommend it for any small business owner who needs something they can handle on their own without hiring their own accountant. The only reason I didn't give Customer Service 5 stars is because these folks are located in the eastern time zone and I'm in Hawaii, so I basically never got to talk to them when I paid extra for the phone support because they yabba-dabba-do on home at 5pm EST -- pretty classic, old fashioned business hours. Now I'm back on e-mail support and it's fine -- cheaper anyway. Phone or e-mail, the support staff are all genuine and work with you on a sincere one-to-one basis... no BS'ing or shining people on. Good people; focused, and responsible.

I have been utilizing Wave's services for a while now. It started with invoicing only and I have since upgraded to Payroll by Wave. Their communication and services are both excellent, as well as their pricing. I recommend any small business owner to make use of their services. You speak to real people and they are very at tentative and knowledgeable. They even go out of their way to help find solutions to your questions they don'e "have to answer". Great experience.

PROS:
A simple, user-friendly interface for small businesses that want to ensure they are abiding by payroll regulations. Works well when set up with direct deposit. Customer support is usually timely and quite helpful.

CONS:
Doesn't handle vacation accrual very well and does not include vacation payable in reports so manual calculation required. Somewhat inflexible regarding date changes.

The payroll module in Wave is very easy to use once set up. It can process payroll, take funds from your account and direct deposit to the employee's account as well as make the payroll deduction remittances for you. The cost is very low and the module integrates into the accounting software thereby saving many steps. Anyone that requires payroll I recommend they use Wave.

We have been using Payroll by Wave for quite a few years now and are very happy with it. We are one of the top immigration law firms based in Pittsburgh, PA and our mission is to provide affordable experienced representation and personal case handling to cost-conscious clients and businesses. We have very caring and passionate employees that help us achieve our mission.

Payroll by Wave is the perfect solution for our small business needs for running payroll and managing vacation time. It is very easy to use with a very well designed and intuitive user interface. It guides you through the setup process if you are a new user. It has several features such as Reminders, Payroll Review, Direct Deposit, Tax Reporting and Tax filing (we do not use the tax filing feature since we already had a process in place before it was introduced). It is integrated into the Wave accounting platform (we use some other Wave apps as well) and has support for both full-time and part-time employees. Signing up new employees is straightforward.

The Wave Team provides excellent customer service and responds to questions / requests in reasonable time. They are also open to collaborating with their clients to get feedback and make the solution better.