Wave Payroll Software

Wave Payroll Software

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FrontRunners 2019

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About Wave Payroll

Wave Payroll is a cloud-based payroll solution for small businesses. Primary features include invoicing, accounting, online payments, lending and receipts. The accounting module allows users to create custom invoices, scan receipts, manage sales tax, generate accounting reports such as Profit and loss, sales tax report, calculate exchange rates and payment transaction reconciliation. It allows users to create recurring bills, send automatic payment reminders, bookkeeping, share invoice status, create customer statements and accepts credit card payments. It automatically deposits the salary into the employee’s banks accounts. Employees can view their pay stubs online. It also allows employers to track hours worked, overtime and vacation time. The solution is of...

Wave Payroll Pricing

USA pricing: Tax service states (California, Florida, New York, Illinois, Virginia, North Carolina, and Washington): $35/base fee + $4 per employee/month Self service states (All other 43 states): $20/base fee + $4 per employee/month Canada pricing: $20/base fee + $4 per employee/month

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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Wave Payroll User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

3.5

Customer support

3.5

Functionality

3.5

Showing 1 - 5 of 57 reviews

Barbara

Company size: 11 - 50 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

July 2021

Good until you Deactivate

User Profile

Shaun D

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

If was any simpler it'd be illegal

Super simple. We were actually able to get everything set-up in 4 hours, not missing a beat, employees were paid on time and reporting cash in - cash out doesn't require a degree from MIT.

Pros

I can't even begin to say how SIMPLE it is! I was looking for something that my Daughter and Wife could use to do AR/AP as well as payroll. It took me literally 4 hours to get 237 employees added with their payroll information. Didn't miss a payday :-)

Cons

The invoicing was/is clunky. You only have 3 designs to choose from. I haven't found a way to import designs from another invoicing software that I was using. I'd kind of like to just have one......but it's not too important right now.

Anonymous

Company size: 1 employee

Time used: Less than 6 months

Review Source: GetApp

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Wave is better than Xero & QuickBooks

My overall experience has been spectacular. It was easy for me to add bank accounts and integrate other key extensions. I prefer this over Xero only because it's free and easy to use on both mobile and desktop. It's packed with many things that I still have to explore when I get the chance. I think everyone should give this software a shot before they decide on moving on to a paid platform.

Pros

I like that it's completely free and has many easy aspects of adding receipts, reporting, tracking your expenses, bank accounts and more. I compared it with other bookkeeping software and Wave is the best because it's free and does the same things as other platforms but more. I will mainly be using this in my business to keep track of taxes and file it accordingly.

Cons

There are no cons for me for this software as I recently started using it. I think the only thing they should do is continuously adding more features and updates.

Reasons for choosing Wave Payroll

Simply because it was free and has everything I need in it to manage and keep track of my small business.

Lawrence

Company size: 11-50 employees

Industry: Environmental Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

December 2020

Nice on the eyes, poor on performance

You get what you pay for. Great for when things were super, super simple, but at 11 employees, I'm ready to ditch for something that can really help us when we really need it to just work. Wave doesn't.

Pros

User-facing pages are nice looking, invoices and other docs look professional.

Cons

Customer service is mainly by chatting with a bot. They have no help pages. The bot is generally useless and we have to eventually email for support. They have no phone support at all. Off-boarding a dismissed employee makes it look as if they have not thought through the process. Beneath this all the time is the constant annoyance with how long every operation takes. Their site is noticeable slow compared to many others, and for just about everything.

Aisha

Verified reviewer

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

June 2018

I have been using WaveApp For 2 years

Pros

I absolutely love Waveapp. It is easy to use to manage my client invoices, estimates, employee payroll, and track business expenses.

Cons

The only drawback is waiting several days for funds to be transferred to your bank account. When my clients make a payment, I get a notification that I have been paid, however, those funds take a few days before they actually show up in my bank. It would be great if Waveapp was a bank as well.

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