Payroll Mate

RATING:

4.6

(128)

About Payroll Mate

Payroll Mate is an on-premise payroll management solution designed for small and midsize companies based in the United States. It allows users to manage payroll, pay employees, calculate taxes, prepare checks, create payroll reports and export data to ERP and accounting solutions. It helps users automatically calculate federal and state payroll taxes. It allows users to pay salaries at pay-frequencies (bi-weekly, semi-monthly and monthly pays) and payroll formats (e.g., regular salary, hourly pay, overtime pay and bonuses). It tracks vacation and sick time off and adjusts the salary. The reporting module allows users to create payroll reports such as state taxation reports, employee earnings, tax liability and journal reports. These reports can be exported to ...

Awards and Recognition

FrontRunner 2019
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Payroll Mate Pricing

$149 per year for up to 10 companies, with up to 75 employees per company.

Starting price: 

$149.00 per year

Free trial: 

Available

Free version: 

Not Available

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Payroll Mate Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Payroll Mate

1 - 5 of 127 Reviews

Alyssa

Sports, 2-10 employees

Used monthly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2020

So Easy and Straightforward

Because individual packages for what you need, I wasn't forced into services I dont need and can make work on my own. That was really wonderful. We are a simple company https://www.fitandkick.com/

PROS

It is super easy to use. I am not a tax specialist or an accountant, and I got this thing set up and ready to go in an hour. I run a martial arts school and needed an inexpensive and easy way to make sure my employees got their W-2s and my 941 and 940 taxes were all in order . I hand write all the checks from my banks check book and literally just use the software and print statements for employees when they need them. Nothing complicated about it at all.

CONS

Nothing really. I do my accounting in quickbooks, so the fact they won't talk to eachother is a little frustrating, but not really anything to complain about.

Reasons for switching to Payroll Mate

Too expensive and complicated.

Dr Wes

Medical Practice, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

This one is the Best Payroll Program I've Ever Used. (period)

I used Quick payroll for many years until they got crazy complicated and expensive. The search for a new simplistic and easy program got me to Payroll Mate 5 years ago. Installed it, set up my company, put in my state and fed info and the info for each employee. BANG started writing checks. I eliminated payroll company fees, fees for my accountant and book keeper, inaccuracies, and I was able to go in and edit check and employee info and numbers as necessary. It keeps track of not only payroll but vacation time, bonuses, insurance reimbursements, and gives easy to call up summaries of payroll for individuals, and for the company, and quarterly and year end stuff for the accountant. Bang-what a concept! Simple, easy, complete, cost saving, and they have great customer service, and on the phone help. No tech support where everything you ask is repeated several times before you get an answer that takes an hour and doesn't solve your problem! So don't get angry cause you are frustrated with things in your life that aren't working and take it out on your software. Pay attention to the tutorial, and if you get stuck, stay calm, call the company and they will get you going with a smile. Have a great year!

PROS

Everything is great!

CONS

No Cons

James

Management Consulting, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed January 2021

Poor customer serivce. Will not buy again.

PROS

I used Payroll Mate from 2013-2017. This is a great value for the money. I was able to run multiple companies without purchasing additional licenses. The software meets needs of small businesses who have a basic payroll.

CONS

The customer service was poor, and for this reason I will not buy this software again. It was very difficult to get a competent response when there was a problem. I've worked with many different payroll software companies (ADP, Paycom, QuickBooks, Patriot), and I would rate all of them better than Payroll Mate.

Reason for choosing Payroll Mate

I chose Payroll Mate because of cost... and it was a mistake.

Vendor Response

This review was initiated by a user who was paid with a gift card by Capterra in order to submit a review. Why did this user utilize Payroll Mate from 2013 to 2017 if the software did not fit his needs? Why did this user submit a review 4 years after he stopped using Payroll Mate?

Replied May 2021

Brenda

Construction, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

Wonderful software product

I have been using Payroll Mate for a few years in my business and other firms that I do payroll and 1099's for. What a wonderful product. The easiness of using the product is the best I have found. I have only had to call support a couple of times over this course of time and found them to be wonderful and of course get me up and running quickly. I would highly recommend to use this product. I wish more software would run this easy and accurately. A plus to this - just your annual fee and your done. No monthly fees to use their software. Highly recommend this product to businesses that have the responsibility of payroll. I give them an A+++.

PROS

No monthly fees, easiness of use. Even a lay person can learn this.

CONS

I have found that bringing it into Quickbooks is a little tricky. Since I'm experienced in payroll I just bring it into my Quickbooks ledger manual and it works great.

Janet

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Payroll Mate makes payroll almost easy.

PROS

Payroll Mate is so easy to use. It is easy to set up. The reports are thorough. It is pretty much a no-frills program which makes it less complicated than some. There is a yearly fee - which gives you an entirely new program - but the transition is painless. The data from the previous year automatically transfers over so no new data input. The direct deposit function is great and easy to use too.

CONS

There are a few little things that I wish the software did. One of them is the ability to email check stubs to all of the employees at once when you are using direct deposit. Having to either print check stubs and distribute them or save each stub as a separate .pdf and email them individually kind of defeats the purpose of direct deposit.