Payroll Mate Software

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FrontRunners 2019

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About Payroll Mate

Payroll Mate is an on-premise payroll management solution designed for small and midsize companies based in the United States. It allows users to manage payroll, pay employees, calculate taxes, prepare checks, create payroll reports and export data to ERP and accounting solutions. It helps users automatically calculate federal and state payroll taxes. It allows users to pay salaries at pay-frequencies (bi-weekly, semi-monthly and monthly pays) and payroll formats (e.g., regular salary, hourly pay, overtime pay and bonuses). It tracks vacation and sick time off and adjusts the salary. The reporting module allows users to create payroll reports such as state taxation reports, employee earnings, tax liability and journal reports. These reports can be exported to ...

Payroll Mate Pricing

$149 per year for up to 10 companies, with up to 75 employees per company.

Starting price: 

$149.00 per year

Free trial: 

Available

Free version: 

Not Available

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Payroll Mate User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 122 reviews

User Profile

Andrew

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Retail

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

April 2019

PayrollMate

This software has made my life so much easier!

Pros

Ability to run payroll see PTO hours and print checks in one fell swoop

Cons

Sometimes is a little laggy early in the am

Georg

Company size: 11-50 employees

Industry: Sporting Goods

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

December 2020

Does what you need for a small business

Great, we started using Payroll Mate in 2016, and it's made life so much easier, for a nominal cost. Our primary inventory software also has built in payroll features, which we utilize by just making lump bi-weekly entries, as Payroll Mate and our software do not talk.

Pros

We have two small retail locations, with approximately 15 employees total, across two entities. This product has made doing payroll and filing the appropriate forms very simple to do. Takes a lot of the guess work out of it, and once setup, is extremely easy to add/remove employees and keep track of everything needed for reporting purposes. We've dabbled in some features like ACH, but found it much easier, with only 15 people, to manually enter the information on our banks website.

Cons

The only complaint I would have, is the software is looking pretty dated. Like an old Windows XP software. It could benefit from a nice UI change, and some better UI features, to make navigating/editing/reviewing information easier and more modern.

Reasons for switching to Payroll Mate

AIM is not robust enough and requires too much manual calculations. AIM is great for other things, like inventory management, and POS transactions, but the payroll end is just not there.

James

Company size: 1 employee

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

January 2022

10 year user

Was good until I asked for assistance with an issue.

Pros

Cost and easy to use. First time payroll service provider.

Cons

I asked to increase the font size on the MICR checks. Employee couldn't with phone app. They told me they would refund my money and go elsewhere. I just asked them to increase the font. Would not recommend. They won't even respond to my inquiries now. Not professional all.

James

Company size: 2-10 employees

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
5

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

January 2021

Poor customer serivce. Will not buy again.

Pros

I used Payroll Mate from 2013-2017. This is a great value for the money. I was able to run multiple companies without purchasing additional licenses. The software meets needs of small businesses who have a basic payroll.

Cons

The customer service was poor, and for this reason I will not buy this software again. It was very difficult to get a competent response when there was a problem. I've worked with many different payroll software companies (ADP, Paycom, QuickBooks, Patriot), and I would rate all of them better than Payroll Mate.

Reasons for choosing Payroll Mate

I chose Payroll Mate because of cost... and it was a mistake.

Response from Real Business Solutions

This review was initiated by a user who was paid with a gift card by Capterra in order to submit a review. Why did this user utilize Payroll Mate from 2013 to 2017 if the software did not fit his needs? Why did this user submit a review 4 years after he stopped using Payroll Mate?

Replied May 2021

Dr Wes

Company size: 2-10 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2017

This one is the Best Payroll Program I've Ever Used. (period)

I used Quick payroll for many years until they got crazy complicated and expensive. The search for a new simplistic and easy program got me to Payroll Mate 5 years ago. Installed it, set up my company, put in my state and fed info and the info for each employee. BANG started writing checks. I eliminated payroll company fees, fees for my accountant and book keeper, inaccuracies, and I was able to go in and edit check and employee info and numbers as necessary. It keeps track of not only payroll but vacation time, bonuses, insurance reimbursements, and gives easy to call up summaries of payroll for individuals, and for the company, and quarterly and year end stuff for the accountant. Bang-what a concept! Simple, easy, complete, cost saving, and they have great customer service, and on the phone help. No tech support where everything you ask is repeated several times before you get an answer that takes an hour and doesn't solve your problem! So don't get angry cause you are frustrated with things in your life that aren't working and take it out on your software. Pay attention to the tutorial, and if you get stuck, stay calm, call the company and they will get you going with a smile. Have a great year!

Pros

Everything is great!

Cons

No Cons

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