Payworks

RATING:

4.2

(20)

About Payworks

Canadian-owned and operated, Payworks are experts in payroll, HR and time and absence management. We build innovative workforce management solutions that fit your business segment, whether you’re a small business, franchise or corporate organization. We invest in a one to one service model to personally get to know our customers, and our offices are located across the country to best serve clients who already trust Payworks to get it right. Our solutions are integrated, easy to learn and use, and we help you stay compliant with important legislative and employee matters so you have more time to grow your business and take care of your customers. Our policies and industry best practices regarding funds management and information security include secure management and pr...

Payworks Pricing

Please contact Payworks for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Never miss a remittance again and stay on top of ever-changing legislation with auto updates, homepage reminders and a stat pay calculator.
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Payworks Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Payworks

1 - 5 of 20 Reviews

Kimberley

Maritime, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great for a growing company

The customer service has been excellent from the onboarding of all of our data to the ongoing support.

PROS

Onboarding features i am still getting to know the full impact but this has definitely streamlined our operations. Also the absence management feature is wonderful, as previously i was tracking all in a calendar and transcribing to a spreadsheet. as our company grew this was just taking way too much of my time.

CONS

Some of the reports i was used to in our old payroll software i have not figured out yet, such as pay rate history.

Reason for choosing Payworks

it had good reviews, and other colleagues were familiar with the product and features

Reasons for switching to Payworks

We wanted more features to use, escpecially the absence management feature, and Ceridian was only just starting to test that feature. found payworks that offered the additional features we wanted and it worked out to the same pricing as what we had with Ceridian for less features.

Maria

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed May 2024

Review on How Payworks helps us run our company

We had a hard time getting the initial training. Then, when we needed assistance it was difficult to get hold of someone. And when we did get hold of them, they weren't very helpful.

PROS

At least it's a computer system. It's better than doing it by hand and a calculator.

CONS

It's been very difficult to get help and training on it. As well as the fact that there's only limited characters in the notes section. We often needed more.

Reason for choosing Payworks

There seemed to be little choice available for Canada at that time.

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2023

Affordable Payroll / HR / workforce Solution but don't expect much beyond that

Been using payworks for a long time, it is a simple tool for payroll, time off, vacation management and if you add the other components to it, it will still works but it's just not very fully integrated compare to ripping or other total HRIS / Payroll solutions on the market. Security would be a concern as it doesn't seem like the company or the product is fully innovative OR secure compare to a Deel OR Namely if you compare it to other competitors on the market. Looking at the history of the company, it's been around for a long time so it's not a startup and will probably not have new features release down the road.

PROS

It's a fully integrated Payroll/HR / Workforce management tool for smb/corporate or book keepers or accountants. It also has other HRIS / or ATS add ons as well as it tries to be jack of all trades.

CONS

I think Payroll should stick to being a Payroll process provider and beyond that the other add ons are like any other tool on the market like Bamboo OR Workable OR Rippling but it's not written the software in a very sophisticated way that you feel that they are an expert in other fields beyond just running payrolls.

Jeff

Construction, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Check out your options

Overall, our experience with Payworks has been pleasant. The staff are friendly and knowledgeable, but the user interface leaves a bit to be desired.

PROS

Payworks support has always been very responsive.

CONS

Entering payroll is more complicated than some other providers available.

Okan

Utilities, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Efficient analysis acquisition tables.

I like to have everything clearly in front of our eyes. I have been very successful in maintaining the income-expenditure balance.

PROS

This tool has been very helpful in issuing a payment plan. It was very helpful for us to see everything clearly planned.

CONS

Sometimes I have an integration problem, but it's not unsolvable, it's just tiring.

Reasons for switching to Payworks

I had to switch for the purpose of use.