Pendo vs Paycom

RATING:

4.5

(215)

Pendo has 215 reviews and a rating of 4.51 / 5 stars vs Paycom which has 898 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (215)
4.4 (898)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 1, 2024
June 19, 2024
Pros/Cons
  • Pros

  • It allows us to communicate with our clients in-app in strategic and sophisticated ways and with results far beyond what we get through email. Its NPS tool is worth the cost of the application alone.
  • From there, it's just a matter of what form my outreach takes. NPS is also slick, simple, intuitive, yet you can also customize and ensure a laser focus.
  • Cons

  • Setup for an Angular application was a little difficult.
  • If your application is built in odd ways (as ours is), it can be hard to get guides to deploy correctly. Pendo also has a pooled CS model, which can be frustrating.
Read all user reviews
  • Pros

  • Paycom is an efficient and user friendly HRIS system that includes applicant tracking, on-boarding, payroll, and HR metrics. This is a wonderful, cost friendly tool for small non-profits.
  • I love that it allows employees the ability to access and change their profiles and be responsible for their timecards.
  • Cons

  • THE QUICK PUNCH SOMETIMES DOES NOT WORK AND DOES NOT REGISTER MY PUNCH IN OR OUT. WHICH THEN GIVES ME A MISSED PUNCH STATUS.
  • Some of my staff have complained about the software not working correctly when downloaded as an application on their phones.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

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Advisor Recommendations

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N/A
110 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos