Pento

RATING:

5.0

(23)

About Pento

Run payroll like it's 2023. Instead of spreadsheets and back and forth emails with your outsourced payroll provider, Pento lets you run the whole payroll in just a few minutes. Pento automatically calculates taxes, makes all the bank payments and reports to HMRC and pension providers.

Pento Pricing

No hidden or extra fees. Complete payroll solution, without the need for payroll outsourcing.

Free trial: 

Not Available

Free version: 

Not Available

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Pento Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Pento

1 - 5 of 23 Reviews

User Profile

Jakob

Verified reviewer

Financial Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Plug & Play, saves time and costs

Pento was easy to set up and start running for our UK employees. Could never go back to our previous set up with outsourced payroll provider.

PROS

We always thought of payroll as something boring and annoying. Now it’s just a few clicks every month and that’s it.

CONS

Not much, every time we have a small issue Pento support is there and addresses it very fast.

Vendor Response

Thank you for the kind review. We'll keep improving Pento for you.

Replied May 2020

Connor

Computer Software, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Payroll has never been so easy

It's crazy how much time Pento has saved us in processing and reviewing payroll. We love being able to keep our payroll in house for 250+ employees without having to have a dedicated payroll clerk. We can have payroll processed and reviewed in less than a day of one of our teams time!

PROS

- Slick interface; - Smooth implementation and transition from Xero Payroll; - Best in class support for both product issues and technical payroll queries (quick response and resolution); - Easy to use (month to month payroll adjustments have never been so easy to amend); - Automated recurring adjustments for most common adjustments and functionality to create custom; - Integrates with Xero and automatically generates the monthly payroll journal; and - Pension & HMRC integrations (massively reducing admin time).

CONS

We've sometimes had issues with bulk uploading adjustments, which meant having to manually adjust payroll balances for all employees for items such as annual wellness bonuses but this is a rarity and only a minor point.

Reason for choosing Pento

Had heard from other finance professionals who were or had used Payfit in the past that they didn't fully trust the software due to product issues, which is essential when it comes to payroll.

Reasons for switching to Pento

Max 100 employees with Xero payroll at the time, and needed a product fit for scale.

Cicely

Construction, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Making payroll easy

I've overall found it really great and makes payroll a quick and painless process!

PROS

It's generally really easy to use. The features have improved a lot in the couple of years we've been using it. The customer service is exceptional in my experience, they always respond quickly and help me understand things clearly.

CONS

Some things are not so clear. E.g. not so easy to see when an employee is due to be auto enrolled in pension. I now know how to see this but It was missed for the first few months which caused extra work. However, the customer service makes up for any confusion as they will quickly respond with the right way to do things.

Georgina

Utilities, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Pretty good

It is a simple system that would work fantastically if you had everyone on salaries with no extras and not too many changes

PROS

Pento integrates with bamboo hr which makes things a lot easier. It is also fairly self explanatory what is where. It is good that employees get email payslips

CONS

Sometimes the pensions integration is dodgy or there are bugs that we spot in auditing and have to ask pento to fix

James

Health, Wellness and Fitness, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best payroll software on the SME market

Very positive, they are definitely the market leader.

PROS

Pento is intuitive, easy to use, integrates with most HRIS systems and makes payroll much much easier. As soon as you are c. 30 employees I would recommend moving to Pento.

CONS

It is not as cheap as a solution like Xero - but once you are past a scale of 20 - 30 people, that kinda payroll solution will quickly become a time sync. Compared to other solutions are a larger scale, Pento is price competitive.

Reason for choosing Pento

Better user experience, high quality reviews.

Reasons for switching to Pento

IRIS is an old system and was managed by external provider. Ease of doing payroll through Pento due to integrations. Makes payroll far closer to "one click"